I worked for them 2 years ago and they still have not paid me for a backorder transcript. They insist that they sent me the check (3 times) and I gave them my address each time to make sure they had the correct place to send payment. To this day I still have not received payment for an expedited transcript that I produced to them May 2019.
We have been using Mills Reporting for years and they are fabulous!
Very friendly staff.