Hired them for a move out clean. i am satisfied with their effort.
I scheduled a Move Out Cleaning on a Friday for 1 PM, my sublease was moving in on that following Sunday.1 PM rolls around and didn’t hear anything from the company, then 2 PM rolls around and still nothing. I tried to call them multiple times but got no answer. Finally a representative texted me and let me know that everyone was out of the office and that the cleaning person had car trouble. They asked to reschedule me and I told them I needed it done by Sunday, no response after that. I can’t schedule another cleaning service because of the weekend so now I’m stuck doing it on my own. I would recommend going to a different company for your cleaning services.
The best place to get a move out clean. The team was efficient. Thank you Peter and the entire team from Magic Mops
I booked Magic Mops to clean a condo I’m getting ready to put on the market. They did not show up at the scheduled time this morning. They did not respond to my text after I waited 30 minutes. They did not answer my phone call after I waited nearly an hour. It’s 2.5 hours past their scheduled arrival, and I’ve hired another cleaner (who rushed over to give me an estimate) to do the job. Oh, and yes, Magic Mops took my credit card information when I scheduled the appointment. (There’s something I need to follow up on.) Completely unprofessional.
Magic Mops are the best. They helped me out sending a cleaning lady within a short span of time. She did a great job.
I found Magic Mops online. Requested for a move out clean. They arrived on time and did a good job
5 out of 5 stars! I required a quick clean up before my guests turned up and Magic Mops sent their cleaning lady just on time. Saved me from a mess!
Thanks a lot Peter Frano! The cleaning lady you had sent did a great job and was a wonderful person.
As requested, the cleaning lady arrived at 2PM. She was quick to clear our living room before the guests turned up. Thank you!
Bridget did a great job. I would be happy to have her back every week. Thank you.
Great job team Magic Mops. You have been doing a great job so far and I would like to wish you all the best for the future!
I found Magic Mops on the internet. I called them to enquire about their services. They patiently explained it and sent the cleaning lady the same day. She did a great job!
This is the second time I am using their services. They have done a great job both times cleaning my home.
Magic Mops have been consistent in their service. I will surely recommend them.
Wonderful experience with Magic Mops. My boss is impressed with their work at our office.
Top notch cleaning services and affordable too. Thanks Magic Mop!
Magic Mops did a tremendous cleaning job! My house was ready for a party right on time!
Great effort by the cleaning lady! 5 stars to Magic Mops!
5 stars for Magic Mops! Fantastic job done by them!
Horrific experience. The “cleaner” that came was absolutely unprofessional and barely cleaned while bad-mouthing the company herself after being 45 minutes late. Halfway through, she realized she didn’t have most of her cleaning supplies. She cursed loudly the entire time in front of my 1 & 2 year old children. Eventually I had her just leave my house.I have been attempting to get in touch with the company for a month now. They don’t return calls, emails, and I have even resorted to attempting to chat with the automated “chat” service. Zero returned contact. Today, they send me an email “notification” of my upcoming service despite attempting to cancel for 1 month now.GO ELSEWHERE this place is a huge sham.
The cleaning lady from Magic Mops did a commendable job.
Two hour grace period. Zero STAR COMPANYVery unprofessional! I scheduled a cleaning, created an online account. Finished everything that was required. On the day of the cleaning no one showed or gave me a courtesy call saying theyre running behind. The answering service was the only one answering. My appointment was at 2:00p.m I left at 4:00p.mSigned up with a new company.
Hired Magic Mops to clean my office. The team was very professional.
I asked for a cleaning lady to be sent urgently to clean up my living room for a party. They sent a person in no time and she did a great job too.
I scheduled a cleaning, created an online account and received email confirmation that I was booked. The day of, no one showed or called at time specified. I waited an hour as that was the grace period and called the operator. The operator took my number and stated that someone would call to verify appointment . I waited another hour without a response so I called back. The operator took my number again and I am waiting. Very unprofessional from my recent experience thus far. I would’ve accepted a response that the company would have to reschedule instead of silence.Update 9/27/2020: Never received a response yesterday. I am very disappointed. Booking was at 8am and I waited around until 1pm. As the operator kept stating someone would follow-up, they never did.
I can’t say enough about Magic Mops Cleaning,. They are so awesome. We hired them about 2weeks ago. They came and did a great deep cleaning, and they did everything they said they would do for the price they quoted. One of the best cleaners I have ever had. You won’t be disappointed.
Cathy is very accommodating to changing the cleaning schedule when needed. Every-time she come to clean my house, she transform our messy home into a beautiful showroom. She is extremely professional, flexible and does her best to go out of his way to accommodate any last minute requests.
Best ever! Scheduling mix up, they rescheduled no charge. I have never had complaint with cleaning and have used them for over a year.
Anita was extremely efficient and thorough. She moved very quickly and seemed to time everything well such that she could deep clean the rock/grout shower floor while also cleaning the bathroom.