This was a an exceptionally good experience. Initially, I needed a piece of glass from Infiniti and they told me it would not be in for it indefinite period of time. At this point, I was scrambling for a piece of glass for my window. I decided to give the Glass Doctor a call based on their reviews. The manager who answered the phone was very confident that they have that piece of glass and additionally could do the install on Saturday between 10:00 and 2:00. Saturday morning arrived, and Mike from Glass Doctor arrived around 10:15. We had some issues in regards to the payment method and Mike was very patient and assured me wed get it done and we did. The job was done very quickly and it was a very clean job. Through the entire experience, Mike was very courteous, respectful, and just an overall nice guy. I would definitely recommend Glass Doctor to anyone!
Thank you Mike for being professional, organized, and clean during the vehicle glass replacement process. You shared technical knowledge which displayed your expertise. I appreciate how efficient you were.Also, thank you for squeezing me into the schedule same day - excellent service from the moment I called in the morning until Mike left in the afternoon 😉
Glass doctor has been there for us on more than 1 occasion. They are reliable and have great customer service. They do a quick, clean and efficient job. Highly reccomend.
Technician arrived on time and proceeded with work immediately. Seemed like no time at all he was done and the work was perfect. The car was cleaned out of all glass. We were very happy with the final product.
We hired glass doctor to cover our new kitchen table with glass so my kids wouldn’t destroy it. The pricing was reasonable and they patiently answered all our questions and helped us when we discovered a small chip on our glass piece. Our table is an oval shape and they did it perfectly.
Glass Doctor helped me with three windows in my home. They did an amazing job at a great price! I was so happy with how kind and professional they were to work with. They were able to get the windows installed quickly for me and they look perfect. I would highly recommend them in the future.
Terrible experience all around. First technician came out and replaced front windshield in almost brand new car. I get in the car and there’s still glass on the dash and 2 little cuts in my dashboard. I reverse the car and the rear view mirror falls right off. I tried to put it back on and noticed dirty hand prints all over my headliner. Again, brand new car. I proceed to call and they put me in contact with who was supposed to be the manager. This gentle men said well I’m not the manager but kind of, I have been doing glass for 30 years. I not only stressed my concerns but sent a ton of pictures over as well. He said they would send someone out to put a new windshield in AGAIN. After talking to him it rained and the windshield leaked. It took them days to come back out and fix my windshield that there technician destroyed. The rear view mirror still isn’t correct. I asked what would be done for all my problems and time and the company has ghosted me. I’ve called, texted, emailed and no response.
William Rodriguez communicated with me about what time he would arrive. This helped me plan my day with ease. He was professional and personable. A tough combination to find these days. The work was done well and in a reasonable time. When I called they worked directly with the insurance company to make the claim process hassle free. I would use them again without hesitation!
I worked with glass doctor to replace a large double-paned house window. The price was good and the process was mostly hassle free. Our technicians were great and professional, and the end result looks indistinguishable from our original window.My only issue was with communication on scheduling our install. We were told we would be called when our part arrived to schedule an install. After about a month with no call, we called them and found out our part had arrived some time ago. They said someone would have to call us back that day to get the install scheduled. It ended up being another week before anyone called us back. This is not an issue with the technicians, but rather with the phone routing; it did not feel very reliable.Despite that, out of the many vendors I tried to get my glass replaced, this was the most straightforward, hassle-free, and professional company out there and I am happy with their work.
Technician came before time, was thorough, efficient, and cleaned up all glass was a really Nice guy too!I was so thankful that I was able to get an appointment for the very next day instead of waiting a week like one of the other big companies wanted me to do SMH and for $100 less!!!!!Glass was broken late Thursday, The call to Glass Doctor with made Friday midday and service was completed before Saturday noon!! Who could ask for better than that!Thank you 😊
Chris spent over 30 minutes with GEICO and I on the phone waiting for them to do their procedures. He was patient and thorough and very professional. Will installed the new windshield. His communication via texts were fabulous all along the way. He is such a hard worker and very personable. When I called the office with a question, Debbie double checked on her answer to make sure she was informing me correctly. Top notch company and service all around. I highly recommend The Glass Doctor.
Hi! I am so happy with The Glass doctor. Mike my tech did an awesome job with my Driver side rear window! He was prompt and courteous! Will use them again if need be!
Replaced a damaged glass table top. Personnel were pleasant and knowledgeable. The glass top replacement was of good quality and a reasonable price. I will use this company again and recommend their services.
I cannot say enough good things about this company. From Leslie and Chris, who assisted me on the phone to Ronnie, the technician, who installed my new windshield. All of them are very professional, courteous, and friendly. I needed to replace my windshield on my Jeep Gladiator and I wanted to use the Gorilla Glass windshield. After trying to deal with Safelite and getting nowhere after 8 months, these great people were able to help me get a new windshield within DAYS! Safelite made my life and everyone at The Glass Doctor life more difficult than it needed but they were professional and got the job done. I highly recommend everyone go to them for your home or auto window needs. They are honest, hardworking people that will treat you correctly. Thank all of you for the great work.
Aaron showed up from the Glass Doctor. He was the nicest guy you would ever want to meet, not to mention him doing an outstanding job. Thank you Aaron for giving me such great customer service and kindness!
Windshield replacement done at home within 24 hours of request. Worked well with Progressive Insurance to expedite the claims process. Gentleman installer very courteous and did a great job. Thanks for your quick response and professional service.
The service tech mr. William Rodriguez did an amazing job. He was on time. He also was nice and understanding of the situation. He is definitely a professional. The job was quick and simple. Holds a good conversation. I had a small piece of glass next to the back window installed and he even helped me out by vacuuming the glass out of my car for me! I would definitely recommend him again for anything I need done. Thank u William Rodriguez and glass doctor for the service I had done today!
Glass doctor came to my office in St Pete. Mark was super cool and did a fantastic job! highly recommend them to anyone!
We had Glass specialist William Rodriquez come to our home to replace our windshield. He did an outstanding job! We are very pleased with Williams excellent work, professionalism and courtesy. The windshield is 100% guaranteed and they will come right back out should there be any issues. Glass Doctor of Tampa Bay is an excellent business and William is a great asset to the company!
I had a crack in my windshieldCalled Glass Doctor in TampaExcellent she helped with everythingThen the next day my appointmentHe was professionalOn timeHe was someone I would recommend over & overThank you WillYou did an excellent job
They were out when they said they would be. Fixed the shattered window satisfactorily and, charged me less then I expected.
Chris M set me up with an appointment like a pro! Cameron came and did a fantastic fill for my chipped windshield, AND he was on time!!! I would highly recommend Glass Doctor for any auto glass needs. And this is now the THIRD time I’ve used them! They have a life long customer in me.
During a rainstorm and on a Friday, one of our trucks broke their back window. Glass Dr was more than equipped to help me out of the emergency situation and fixed our glass so we had no down time for the service truck. I definitely recommend this company and use them for all my glass projects and repairs. Thank you so much Glass Doctor for your quick response and saving my day!!
This experience was painless, quick, and professional. I was kept up to speed by Will, and he was phenomenal. Some of the best customer service on site in Tampa. Great work!
The actual installation was great, but as soon as I opened my car door I saw pieces of glass everywhere! Over the phone I was told the technician would come with a shop vac to take up pieces of glass. I wish I would at least be told by the technician that I would need to vacuum the car before sitting in it to avoid cutting myself on shards of glass.update: glass doctor called and spoke with my fiancé about the issue, and offered amazing customer service.
2008 scion xb back window 700$in toyota 400$
I had abroken glass patio door and needed a quick replacement. I contacted Glass Doctor of Tampa Bay. The whole experience was very professional. The scheduling process was easy and pricing was competitive. Matthew was our installer. He was on time and provided friendly, quality service. I highly recommend this company for your glass installation requirements.
Matthew did a fantastic job. He was on time and very professional. He even went out of his way to saw and install a new piece of wood trim for me under the glass, that he said had some water damage. Great guy. Highly recommend!
Have used their services twice to repair florida room windows due to cracks. Seems to be a little pricier than the last time for the same windows but I think there are supply and demand issues. Also asked for a consult on another window and the gentleman was very informative.
Great experience with the Glass Doctor. Our tech, Will, was incredibly responsive, quick, and friendly!
The service representative arrived on time, was extremely professional, very efficient and experienced and did a wonderful job with replacing the windshield. I am extremely pleased with the quality of work done and the efficiency and will continue to use them for any of our auto glass needs. I highly recommend Glass Doctor of Tampa Bay!
** Be sure to ask your technician to handle your vehicle/parts with care and inspect everything before they leave** My main concern with Glass Doctor is the quality of workmanship. Their customer service and availability has been good so far. First technician managed to get glass in every crevice in the rear area of my 2019 SUV, left glass under and around my car and the seal around the window was not installed properly. GD came back out in a timely manner and cleaned up the mess and fixed the seal. Not sure if it was the 1st 2nd or 3rd tech to come out but one of them pried open the lift gate pull handle to gain access, with a screwdriver I am assuming, and there are visible pry marks. Other area seems to be dragged on the ground before reassembling. Lastly, there is some noise coming from the rear interior molding that did not exist before replacing the glass - this may not be unavoidable due to reassembly though I wouldnt know for sure and its quite annoying.
Great experience.William was on time, professional, respectful and did a great job.When I need the Glass Doctor in the future.I will request Will.
Had a great experience with the tech (William Rodriguez) he was on time and even gave me a heads up that he was on his way which was really helpful because I was at work! I would definitely recommend him to anyone. great service and professionalism!
William Rodriguez was fantastic. He showed up on time, was extremely professional, and completed the window replacement in under ten minutes. 10/10 service, will use them for all my future needs!
I had William Joiner, a glass specialist help me out today in getting my windshield fixed. I just happened to be driving by while he was fixing a neighbor or mines windshield to get his opinion on a window crack I had recently got. He had me pull around and fixed it up without hesitation at no charge. It was one of the nicest acts of kindness Ive seen in a while and I am so thankful to have gotten it taken care of on the spot. I will be using this company for any glass repair/replacement services I need in the future and would highly recommend others doing the same. 10/10 in professionalism, friendliness and generosity!
So much better than Safelite, look no further than Glass Doctor for your windshield repairs. The tech was so friendly and knowledgeable, they take the time to do it right and use quality materials. 5/5 would recommend.
On my way to work a tool flew out of the back of a work truck and shattered my passenger side window. I was overwhelmed, especially after insurance told me I would have to pay for the repairs all on my own. I am so glad I took advantage of Glass Doctor. Not only did they come the same day and fix my window even when it started to rain, but they were priced so well and SO THOROUGH. William Rodriguez was the glass specialist I had the pleasure of meeting, and he went above and beyond, vacuuming out the loose glass, testing to make sure the window track operated silently like it was meant to, and he was more concerned with making sure my panels didn’t get rained on as opposed to him getting a little wet. Above all, William was nice to talk to, which is always a plus, especially when you’ve already had a bad day. If you need your window(s) fixed, you NEED to call Glass Doctor!
I can not say enough about Glass Doctor!! From my first phone call to them, they have made this entire process so easy!! Not only did they contact the insurance for us, to help us get approval, they also made the trip to my sons work, to get the job done! Which means that he didnt have to take the day off of work to get this done. They were professional, proficient, and polite!! I would 100% recommend them to everyone, and if I am ever in need of any type of Glass Service again, they are the ones I will call!Thank you Glass Doctor!
William rodgriguez was very professional. it was starting to rain he stayed in the area until it stopped so he can finish the job for me that day. he was great! i would highly recommend.
Great customer service from the initial phone call all the way to the install. Great quality work at a fair price . Could not have asked for a better experience.
William Rodriguez did a very good job at replacing my windshield. He was very polite and professional and informative about my windshield. The job was done in a timely manner and If I ever need this job done again I will definitely call William Rodriguez from Glass Doctor.
I am very pleased with the professionalism of Glass Doctor. Great customer service, scheduling, and craftsmanship. Cristian, technician, was on time, professional, and did an excellent job. He should be commended for his work!
Id give zero stars of I could. They replaced window in my truck and the tech didnt get all the glass out. He said that was the best he could do. Everytime the door gets closed or the music plays, you can hear the glass vibrating, very annoying!!Im thinking about breaking the window and having it done again!!
Hello. My name is Mila Glover and I wish to take the time to acknowledge the professionalism that I encountered with the Glass Doctor in North Tampa. I wanted to file an insurance claim and their rep, Chris M walked me through the entire process while waiting for me on the line while the insurance agent processed. He was able to secure the claim authorization, schedule my appointment and advise me of what to expect the next day when the installer would fix my windshield. Marcus, their technician communicated directly with me early and showed up timely. He respected social distancing and left a clean area. Thanks to Glass Doctor team.
William Rodriguez repaired my passenger side window. He was professional,polite,great communication,nice person to talk to. Got the job done fast and 100% fixed. Thank you again.
I recently had to replace my driver side window and utilized Glass Doctor of Tampa Bay. The entire process was easy from start to finish and the next day my window was replaced. After a while, I started noticing a loud squeak when rolling up or down my window and to make things worse it happened intermittently. I called the Glass doctor and worked with Keith the manager. He was extremely professional and courteous. Keith assured me that what matters most to him is that his customers are happy. Therefore, he set up an appointment that worked with my schedule, my location and when I felt the noise would happen most (In the early morning). Keith also let me know that Will R. would be my service tech and that he is an expert in this field. Will R. came out as promised, worked very hard to show me step by step the process, was extremely professional, courteous and took his time to explain everything to me in laymans terms. He was able to determine that it was a manufacturer issue with that window so he left and returned the same day with another window from a different manufacturer and it resolved the problem. The honesty and integrity of this company is abundantly clear especially when they have employees like Keith and Will R doing business for them. I certainly recommend them!
Bryan was amazing! He was punctual, professional, and brilliant! He sat down and clearly explained my options. He had so many creative ideas and his work was outstanding! He even gave me follow up advice after the installation for future projects! Would definitely recommend and use in future projects!
I called to schedule my appointment on Saturday and they had Marcus come out on Tuesday to fix my windshield. Marcus arrived earlier than expected which was awesome & was so nice when explaining the whole process to us. We have never had a windshield replaced before so he explained how it worked and he was so genuine. The process was very quick too, in and out in about 1.5 hours maybe. Will definitely call Glass Doctor again if we ever have a windshield break. Thanks!
Very professional company! Marcus called me the day of my appointment with my time. He arrived right when he said he would. Marcus was very professional & friendly and finished in the time he said. My window looks great! Marcus even pulled my Sunpass off the old windshield and it still sticks so I didnt have to replace it. Thanks again!
Quick, easy and efficient! Would use this company again. Very professional.
Was told 2 weeks for a piece of glass. Ended up taking a month. Took a day off from work to wait wait for a tech from 11-1. Here I am at 4:30 pm and still no one. One excuse after another.
I highly recommend Will Rodriguez. Excellent service and good guy.
I was helped by William Rodriguez. He replaced my front driver side window on my 2020 Ford F 150 in less than 5 minutes. He did a great job and was very professional and personable. 10/10 would recommend William, give the man a raise.
Glass Doctor was able to quickly repair a historic single pane glass window. Timely, professional, friendly, and flawless service at a fair price. I would use them again.
I had a major crack on my windshield to the point it eventually expanded to one side of the shield to the other side. After two failed appointments with Safelite auto glass, I couldnt wait any longer and decided to try Glass Doctor. I requested a quote and they called me within minutes. They also contacted the insurance while I was on the phone so everything would be set and confirmed all at once. Then William Rodriquez (the glass specialist who replaced my windshield) was consistent in letting me know what time he would arrive as well as how far he was. He was very kind and so professional and had my windshield fixed in about 30 mins, if that. He did a great job! Im so glad I chose Glass Doctor!
The team from Glass Doctor was very pleasant to work with including Leslie on the telephone, and the guys who came out to install the glass at our 15th floor condominium! Thank you Glass Doctor for hiring such a good, professional team of people!
William Rodriguez did a great job repairing the rear window of our Sienna. Very happy with the result!
William Rodriguez replaced my windshield he did an amazing job. He came out to my place of business to replace it and finished right when I was done with my shift. He kept me posted step by step of what he was doing and how long it would take. He was very professional and appreciated him very much Thank you for your service sir.
Marcus was my installer. He was professional very knowledgeable, truthful, and pointed out things and gave me recommendations. His customer service iwas off the charts! I am very glad Glad doctor sent him because not only did he take care with my BMW, but he knew what he was doing and put things back on the right way! The bonus was as I spoke with him longer I realized he was the same installer that did my F150 in 2019. I chose Glass doctor because of the service I had previously and Im now happy the same installer returned. They maybe a little more expensive, but if all their installers are like Marcus, you will have a great experience! Thank you Glass Doctor!
The glass specialist William Rodriguez was very professional and performed an excellent job replacing my drivers window.I will recommend him to my family/friends/coworkers.
I was very pleased with the professionalism and attention to detail provided by your technician Ronnie, he even moved my car wash sticker to my new windshield. I would highly recommend this company to anyone needing auto glass repair.
Our glass doctor David installed our windshield and after checking his work he noticed a few scratches on our new windshield he quickly made another appointment to get it replaced. He was on time for both appointments and very professional. I was very happy with how the everything went.
Had an emergency & needed a broken window in my house fixed on a Saturday afternoon. Matthew got the call & was here in about an hour.He was friendly, professional & did a great job! Thank you Matthew!
Glass doctor was phenomenal! From the person I dealt with on the phone to make the appointment to the gentleman who came and replaced the broken window. I would definitely have them come out again.
Very professional,friendly and helpful. The work was done in less than an hour. Would highly recommend to everyone.
WOW! The customer service I received from this company was top notch! Kayleen and Chris treated me very well and went far and above in treating me like a person instead of a customer. HIGHLY recommended!
Amazing Service, our specialist, William Rodriguez, finished replacing our windshield in less than 30 minutes, Very friendly and personable as well, Will recommend and use this service in the future!
Very courteous, professional and prompt! Very courteous, professional and prompt!Two techs that take great pride in ensuring the customer is satisfied and pleased as well as the job being done with proficiency! Thank you to William and Eliut for your attention to detail and the surprise can of window cleaner was indeed a good gesture!Thank you and Happy Holidays 💯💪🏾🎄🎅🎁
Marcus was absolutely amazing! He was courteous and called before the appointed time frame to confirm his arrival. He was kind, respectful, and efficient and replaced my windshield in the convenience of my driveway. I was concerned about an after market replacement windshield and Marcus arrived with an OEM Mopar windshield and my car was new again! I highly recommend Marcus for any of your glass services!
William Rodriguez came out to my home replaced the front and rear windshield. Was very professional and had it done in a timely fashion. I Would definitely recommend this company to friends and family.Thanks William Rodriguez and happy holidays!
Three weeks ago an object hit our windshield. I called The Villages Insurance our agent,Progressive Insurance, and Selena Moyer at the Glass Doctor. Without Selena’s hard work/perseverance I believe I would still be waiting. The Villages Insurance our agent and Progressive Insurance did not help us! Selena Moyer worked diligently to assist us get our new windshield with daily correspondence. The gentleman who installed our windshield was also 5 stars.
William Rodriguez was very professional throughout the whole procedure. Would recommend to those who need.
William R. was on time and was very friendly. He explained everything that was going to happen. Very efficient and professional!
We had a fogged up, double paned, tempered glass front picture window. They had to special order it for us. They did an expert job, were thorough on the clean up and were pleasant. 10 year guarantee, too!
They did a great job on the glass for my furniture
Woke up with a crack on my windshield randomly this morning, after searching for companies I came across this one and was able to get an appointment the same day!! William Rodriguez came to my job and was able to quickly install a new windshield without me having to leave my job. He also texted me with a heads up on what time he would be here. Professional, communicative and efficient service. Thank you William Rodriguez!!
Glass Doctor is terrible. They cant give me a correct quote. I need to get my sliding glass door fixed, and the person I spoke to told me it would cost $450. Then someone came to my house to measure the door, and he said it would cost $569. Then, when the office generated the receipt, they upped the price to $745. No doubt by the time this is over it will cost less to simply buy a new door.
Very profesional and precise. William Rodriguez did a spectacular job replacing my rear windshield. Would utilize this company again.
Leslie was very professional and knowledgeable. Job was well done!
Friendly and efficient staff. Very easy to book appt. They came to my work so I didn’t have to take the day off which was huge! Service technician was prompt, courteous and efficient. He took great care in replacing my drivers side window. Would highly recommend
Just FANTASTIC! From first contact to finished repair, smooth and easy. My technician: Aaron Jailene, was great! Friendly, fast, and professional. This experience has made my year. THANK YOU GLASS DOCTOR!
William Rodriguez from Glass Doctor/Tampa Help me in my time of needHe was Professional and Knowledgeable about the repair he was performing just want to Thank you so much again .
I was kept up to date on total process from setting appointments to signing the paper after completion. Our elevator at our apartment was out of service, so Glass Doctor installer walked up stairs so I could sign completion form after installation. That is above and beyond. Thanks!
William R. was great! He texted me to let me know when he would arrive and was right on time!! He did an outstanding job quickly replacing my windshield! Glass Doctor service was fast and friendly! I would highly recommend their services! Thank you for a job well done!
The service men arrived ahead of the scheduled time. They answered all my questions and explained everything about what they were doing. Finished in a reasonable time and cleaned up afterwards. They test drove the car to make sure everything was working well.
This was the first time I had to deal with any type of car window repair and Im really glad I went with the Glass Doctor. I originally was going to use Safelite but I heard so many bad things about them I changed my mind. I called the Glass Doctor to schedule an appointment and Justin made everything super easy. He walked me through the whole process and even called my insurance for me to make sure my claim was paid. William R. was my repair technician and he was awesome. He got here on time, finished quickly and was super easy to work with.
William Rodriguez was the specialist that replaced my windshield. Professional, fast and efficient work. Really happy with the experience
William Rodriguez did a great job installing my new windshield. He was very professional and on time for appointment. My car and yard were left neat and clean and that was greatly appreciated. I used Glass Doctor of Tampa Bay because they had the best reviews and they did not disappoint. I would recommend and use their service again.
William Rodriguez did an EXCELLENT job. He was very courteous and professional. Explained the process as he was going through it. Double checked everything to make sure it was all in proper working order when he was done. My window was blown in while I was driving down the highway so all of the glass was inside the vehicle. He made sure to clean all the glass up from the door, the seat and that matts but made sure to let me know that there would still be some fine pieces and to be careful while moving around and recommended ways to get to all of the little pieces. Should the need arise, I would definitely be calling them back!
William Rodriguez made this replacement smooth & efficient. He kept me posted on arrival, during the replacement & after. Easily the best service I have ever received & I will recommend him personally from now on!! Thank you.
My experience started with Ms. Debbie Pope who was very professional and knowlegeable about what I needed for a new windshield for my 2006 Mercedes CLK350 Convertible. Pricing was less then I expected which was a great surprise. I was contacted on the day service was going to be performed by the Technician (Stan THE Man) who arrived at my home right on time. He was a true professional and experienced. I will highly recommend Glass Doctor whenever I hear of someone looking for glass work to be performed. Thanks for all you did for me Debbie & Stan.
William rodriguez made it quick and really good with customers would recommend him and glass doctor 👍
William Rodriguez did a great and professional job. Fast too. Even kept a careful eye on the weather in case of rain. I recommend this company over all others in this area.
When I contacted Glass Doctor for auto glass repair, excellent service begin from inside even unto the outside. William Joiner showed up and did such a good job...he was fast and efficient and could only wish I had employees like him in my business.
Had an excellent experience with Glass Doctor from start to finish! Had a large crack form in the windshield of my Miata on Wednesday. I visited Glass Doctor of Tampa Bay to see what they recommend. Sarah at the front desk was very friendly and efficient, in no time everything was arranged: insurance claim and scheduled visit by a technician for Friday. The technician (Dave) who arrived on Friday was knowledgeable and fast. He knew about the challenges for my specific car in relation to windshield replacement and had a new windshield fitted within the hour! He also had many interesting stories about windshields and did not mind that I was watching all the time (and taking pictures). I know where to go next time I need a windshield replacement or repair!