I am the neighbor of somebody who used the tree guy and I cannot believe the unprofessional business practice. My backyard was right against the fence where my neighbor had 2 large trees (pine or spruce). One day I hear a chainsaw running and look outside to see huge branches falling into my yard. I was given no warning by neither my neighbor nor the business that this was going to happen. My dogs could have been in the yard and been hit by these branches. Fortunately I was home and able to keep them in the house. The branches fell and damaged the tree in my backyard, knocked off a couple of fence boards, and left debris everywhere. To make matters worse, one of their employees jumped the fence into my yard to pick up everything without my consent (trespassing). Again, my dogs could have been in my yard and created a problem for the trespasser (theyre about 100lbs each). My neighbor is less than courteous so there is no surprise they didnt say anything, but the tree guy should have come by and tried to say something or leave a note. My property was damaged, my dogs could have been injured, and they trespassed on my land without any attempt to contact me at any point. You can see in the images the debris and the damaged fence boards. They tried to repair the fence but did a poor job. I cannot believe they havent been sued (yet).

I felt that it was important to leave a review after reading the review left by the gentleman who writes 26 reviews. Writing reviews is not something that I regularly do.Tree removal is dangerous hard work, and I have respect for anyone who does this job. I phoned several other people, and Kevin was equal to if not less than the others. He showed up with his crew including his daughter for a large project of several 70 foot trees and other trees needing to be trimmed. Both my neighbor and I met with Kevin, and not only did he not try to upsell us, in fact he did the opposite. Not on e did he ever mention any religious reference, or use any type of ploy in order to increase labor or profit. The work was completed on time, and every branch and leaf was cleaned up. Negative reviews on hard working people remind me of restaurant reviews from people who cant cook. I will use this company in the future and will recommend them to anyone who needs this type of service.

Kevin Muster (The Tree Guy) uses religion as a marketing ploy to instill trust, but might better be described as a hustler. He sold me additional, overpriced services like removing out-of-hand Himalayan blackberry bramble while not actually removing them, removed a cherry tree he said would pose a future problem to our foundation when the base of the tree was a good 1-2 feet beneath the foundations level. He over-trimmed a privacy screen by 4 of height, destroyed a cherished peach tree, and offered to top my 20 arborvitaes for free to encourage side growth while assuring me height wouldnt be affected (thankfully, he didnt hold this end up of his agreement, as I later learned that he was incorrect that vertical growth on topped arborvitaes would be unimpeded.) Even after this, he had the audacity to ask for more money the day after work was completed because he wants to offset the impact of taxes on his take-home pay. He will hide behind disability if you call him out on his B.S.He likely couldnt care less for the details of your needs, so youd need to put in the research and get everything clearly put in writing and probably still to micromanage the work, or settle for a hack-job. Prepare to stand firm in your price, because hell probably try to shake more out of you. If personal integrity is important to you, for your peace of mind and hard-earned money, Id look elsewhere.

Service says 24 hours a day.. had an emergency and called the number provided, In response to my phone call I got a text asking me why I was calling in the middle of the night (5am) I explained and then never heard back.

Avoid at all cost. His equipment doesnt work, will harass you and expect bonus or love offering. Cause he under bids. If he bid what he wanted we would have gone with someone else! He has been in this scam business over 20 years. Dont be fooled by the great reviews, they were done by his family

I was very impressed with the service I received with Kevin the Tree Guy,a very positive and confident in his working abilities l had 3 trees removed and stumps grounded down to the point that you dont even know that they were there, now I have a nice looking front yard at a reasonable price,every thing I wanted done he did it,even a great job on clean up I would recommend him to anyone and I can be a picky person.

The Tree Guy gave an estimate and removed 5 stumps all in an afternoon! Great crew of guys, showed up worked fast and efficiently. Would definitely hire again and recommend to anybody looking for any tree care needs!

The crew were so neat - they picked up every branch. And they are great. The Tree Guy have a wonderful crew and we are very happy with the work. If you need a reliable tree service just call them!

I called and got an appointment for next day service. The job ended up requiring a lot more work than I expected, and he was still able to complete the job the same day. Great value, great service. Thanks!

I just wanted to thank you! The Tree Guys crew did amazing job of removing one fallen tree from my lawn. Ill definitely call you if I need a reliable tree service again.

The Tree Guy came by and gave me a quote I had him come back a few days later and cut down a tree for me. He did a great job and couldn’t tell that he had even been there. I highly recommend him for any of your tree needs.

I didn’t realize how much goes into cutting down a tree. The Tree Guys crew came in and took a thirty-foot tree down in pieces. They cleaned up the yard like it was theirs. I will definitely use them again.

I like The Tree Guy works. I had the estimate done in one day and the tree services were rendered within two days. Very professional and knowledgeable.

Thank you for everything! Your team was amazing! Ill recommend you to all my friends who need a reliable tree services!

Thank you The Tree Guy and your crew your trimming services are great. Ill recommend you to all my friends.

Very professional tree service. Took special care in making sure our lawn did not get damaged. Went to the extreme of going onto roof and removing twigs and dead leaves! Outstanding response.

In this tree business. Ive noticed that Kevin the Tree Guy gets the work done in more of a reasonable time and always looks for an opportunity to bless the customer. Also does full clean up. In his estimates, Kevin the Tree Guy looks for the cheepest options for the customer and if the family is strugling finantually or emotionally because of a tragic event, he also reduces the payment to bless them. When it comes to cat rescuing or house saving, his timing is remarkable. Even if its late.

Thank you for the reliable trimming services. Ill definitely use them again.

This guy removed one big stump from my garden. Everything was done professionally. Thank you for your work!

That tree company really rocks! These guys did a great job and I can see results in a short time after they do their work. I hope my positive review helps them, thank you!

I called Tree Guy because I need a tree trimming service so bad. My trees started growing so bad. They were going to get in my house. He came and done his job reliable. I liked his services and will use his tree trimming in future again!

Called this guy, gave me a price of $200.00 for stump grinding. Came out Sunday night with faulty equipment. Broke down. Came back Monday afternoon. He actually sent his daughter out Sunday and Monday. She had problems again so she called her dad to come help. I asked when he quoted me 200 if he wanted to see it first, he said no. Half way through the process he said it was more than he thought. Wanted another $200.00. Everyone here is on SSI and limited income. I gave him another $50.00 cash since that was all the cash we had. He then said he can take a payment on his phone. I ended up giving him another 50. Dont use this joke of a company. His equipment is falling apart and he changes the price halfway through. Makes you feel terrible guilty for his not coming out to check it in the first place.

Thank you for a job well done. I appreciate your level of professionalism. We will definitely call on you for any future tree service, and I will highly recommend your company in the future.

Gentleman on the phone said he could possibly come the next day and if not he would get back to me. He never called or returned my text messages which is a bummer because it seems like they do great work. Looks like I’m forced to take my business elsewhere.

Thank you so much for the hard work!

Kevin has been in business for over 25 years. He has great pricesand owns all of his equipment a works really hard plus he doesnt take payment until the job is done and negotiate prices he can beat most any price by 10%

Wonderful Job love the work and very friendly and professional...

Professional tree service and very good price. I definitely will call you again!

I just wanted to thank you for the excellent service you and your guys provided in trimming and treating my 5 oak trees. I highly recommend you and your services to anyone who needs to have their trees trimmed

It was a rare treat to work with Kevin. Friendly, generous, professional and aguy who knows and loves his trees. Thanks

Great service and quick

Always answers..ready to get it done

I must amend my last review. They contacted me and say they will finish the job soon.

The best Tree Service in Tacoma, WA