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Supercuts
2941 S 38th St, Tacoma, WA 98409, United States
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Supercuts

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El
Review №1

The women there gave me one of the best haircuts of my life. She did a great job and did it so fast that I thought she was going to was my hair when she told me to get up. They were super kind my experience 5 stars!

Je
Review №2

Best ever. Really happy with my hair cut 👍❤

An
Review №3

Jackie did a great job on my haircut. My haircut is just how I requested. Thanks

ar
Review №4

Such a terrible place. I paid $26 for hair cut and wash. They will charge you $ 23 for basic hair cut, but if you want to blow your hair and wash your hair then be ready to pay $45 . They were effortless in the style that I wanted for my hair. (They didn’t even dry my hair before I left because I didn’t pay $45 dollars in order to dry my hair).

Ju
Review №5

Was able to get in with out an appointment. Tried 3 other places had to have app. Uggghhh.$23.00 bucks for 2 inches off. Today I went back to supercuts and had them fix my hair cut that I got at Lincoln beauty school (I will never go back there) they did a great job on my hair. Will always go back to them.

sh
Review №6

I went in for a simple haircut for my 4yr old son. Not yhe usual place i take him but school was coming and i was trying to get him a nice cut. Sadly they cant cut hair. They did a good job making it look like it was good before leaving and then i noticed something was off. It just didnt look as good as his normal place did. Then noticed some of his babgs were brushed back to the side and well his hair is uneven the sides arent as short as they should be . i am surprised because my son sat still for them. Now i dont know what to do cause i dare not fix it myself and i do not want to take him anywhere but his usual place thanks to the mishap here. And his usual place is booked a month out already due to school. And even if i get in sooner how do i tell a 4 yr old that he got a bad hair cut and thats why we have to go in again.

ca
Review №7

This special location has the best hairstylists in town. Meagan is one of them! I get compliments every day!!🙌🙌🙌

Ja
Review №8

Very accommodating. Didnt wait long for walking in. Super friendly staff.

La
Review №9

Megan is awesome! I got lots of compliments about how my hair looks.

da
Review №10

Love super cuts at this location. I have short hair because I’m army and I found they are the only one who can do it right. I go to them every time ❤️

Ki
Review №11

Expansive and hairstyles took her own decision on adjusting the haircut without telling me what happened

Mi
Review №12

Ladies were helpful with buying the right product for my hair. My son loved his haircut!

Ja
Review №13

As always they listen and do amazing at getting what is described done. Caring crew and always wanting to please the customers.

M.
Review №14

I came in unsure of what I wanted, but the lady who worked with me was awesome about letting me try out a few different things until we found something that left me feeling sharp.

Sa
Review №15

Not welcoming, the tall female never greeted me upon arrival. Went in to get full color. She told the other gal- I have to get partial service because it will be harder to get color on my hair for price $ so I paid $150 for highlights-partial.In the end the left side of my head had no color - the right side had a lot. I couldve just parted my hair in half - bleached it, and put highlight red. Im complaining because for years DJ Taber hair salon colored full for cheap..and when no color showed she did it a little more. It was amazing and been going there since 2008. This store is not it

Ji
Review №16

Like the fisrt day i went in for a cut this is truly the better supercuts went in on sunday the last snow day & was taken care of right away the individual who cut my hair she was awesome i thank her for taking the time yeah theres appointments to be made but i would do that just to have her cut my hair again this is the best supercuts definitely come here & have patience in these times its a awesome place

An
Review №17

Had appointment at 330got in chair at 445 didnt ask if I wanted shampoo was very rushed and not Impressed with the cut

Li
Review №18

So so good. I had an absolutely wonderful experience here. Nice affordable prices, kind employees, and clear communication every step of the haircut!

Ta
Review №19

Jackie here is wonderful. Not usually one to care much about my hair, but she did a great job with me and is very sweet. A+Also, they are observing good pandemic practice (masks, sanitizing surfaces, etc) which I very much appreciated.

St
Review №20

Lady that answered the phone was so incredibly rude and unknowing to work with me since I had a digital gift certificate and only the number. Ive used this gift certificate several times already and no one has had a problem with me giving them just the number. this woman was so incredibly rude that it actually moved me to go ahead and leave a review when Google prompted me to. I do not tend to leave reviews this is probably the first! like I said I chose not to have my hair cut there simply because of little lack of customer service right off the bat just a simple phone Call to the establishment went so bad that I chose not to get my haircut that day and I still have not decided if Im going to use the rest of the gift certificate. I was going to make a big change with my hair and I do not trust someone that doesnt know the first thing about customer service. If thats who you have answering your phones I want nothing to do with the company and I will give away this gift certificate and go somewhere else. Thats how horrible this woman was treated if possible return customer.

th
Review №21

I got there early so I dont have to wait in line. The lady that served me was pleasant got me in and out and a good haircut. I forgot her name but she was really nice.

Di
Review №22

Friendly in professional staff, great haircut, cant complain

Tr
Review №23

Always get a great cut and the staff is amazing to work with

Fr
Review №24

Really liked the women who cut my hair today.

Fo
Review №25

The experience here was first class and I would recommend supercuts for the quality of service that was provided it was fast in and out

Mo
Review №26

Got my hair cut for free by rookies putting in hours on the books. Looks awesome, thanks guys!

Br
Review №27

Great service!

De
Review №28

A great place for a quick hair change. The service is always friendly. During busy hours they check me in by phone so I dont have a long wait. Chats are usually interesting during the service. And because my hair grows quickly, I can get in for this wonderful self care without breaking the bank. Definitely recommend them.

St
Review №29

Fair prices, nice staff and great hair cut.

Kr
Review №30

Prices for services werent posted or available on website. Didnt know ID be paying 23.00 for my trim that took less than 5 min to do. No wash before hand and they cut it dry.

Ty
Review №31

Best cuts for the price. Really good service and super friendly staff. No appointment needed wgich makes it even better.

Ro
Review №32

Great gals in this shop. Always willing to do a little extra. Even massaging your head a while longer at the shampoo bowl when you have a tension headache. Dont forget to tip!!😉

Mi
Review №33

Absolutely wonderful. This place is by far the most amazing salon Ive ever been to. The staff was so upbeat and inviting. Would recommend this store to anyone. Wow just wow😍

De
Review №34

Very happy. My stylist listened and knew exactly what i wanted. Im losing hair and she was so helpful and kind. I highly recommend this place.

Na
Review №35

Ive been coming to this location for over 4 years and have never been disappointed with the quality of my haircut. I think Ive had my hair cut by just about every stylist in the place and all have met or exceeded expectations. One person in particular is Maggie, she is tops! If I can I always go to her and she has never let me down yet!

Ma
Review №36

They were courtious and the wait wasnt bad at all.

Do
Review №37

Ive been going here for 3 yrs and the whole staff is great. The manager Ha is amazing and always does a wonderful job.

ti
Review №38

Very good cut .great service

Mi
Review №39

Great place!!

Tr
Review №40

I love this place! No one ever believes me when I tell them where I get my hair cut. Ha and Star are my go to girls! I never leave disappointed EVER! I’m in and out with a clean cut every time!

Ke
Review №41

+/- .01%

Ma
Review №42

Ama,ing customer service and very helpful

Ti
Review №43

I accidentally chopped a low spot in the back of my head when I was trimming my own hair. I went here and the hairdresser gave me a decent low fade to make it look normal again. She did a decent job and knew what she needed to do. Only reason I dock a star is because the hairdresser skipped with the scissors a few times, she went for a chop and it didnt cut. I dont know if it was dull scissors or an unpracticed hand but it got a little annoying on the 3rd time. All in all, she bailed me out of my stupid mistake and gave me a decent haircut.

C
Review №44

The stylists working here really know there stuff. They have an incredible amount of experience. Ha was able to fix my wifes hair (she got a really bad haircut at Supernova) and Maggie is the best at beards.

Al
Review №45

Ha has been cutting my hair for 12 years. I will never go to another salon or have anyone else cut my hair. I am so happy that I finally found someone to cut my dry thick hair after 30 yrs of looking and spending thousands of dollars going to high end salons only to leave broke and disappointed.

Ka
Review №46

Always great people there

Bi
Review №47

This Supercuts is a cut above. My family and I have been coming here for years. The manager, Ha, not only knows her business, but makes you feel like family. 5 stars!

Pa
Review №48

Love this place. I always get a great haircut at a great price. They really care and listen to you.

Le
Review №49

Great customer service, very professional.

Ka
Review №50

Always super nice and do a great job! Star hooked my daughter up with a new style and she loves it :)

Ja
Review №51

Really friendly stylists, did a great job on my boyfriend and sons hair.

SJ
Review №52

$30 JUST to get my eyebrows waxed! The customer service was almost as rediculous as the pricing! Extremely rude from the min my son & I walked through the door. We were in the waiting area for 3-5 mins before either of the employees even acknowledged us & the store was NOT busy only 1 other customer that was finished and waiting to pay. I had to repeat myself a number of times just for a waxing thank God I was NOT there for a haircut. I will NEVER recommend this salon

cl
Review №53

Quick and courteous service.

Lo
Review №54

Cutest haircut Ive received in a long time! Lots of compliments and really easy to care for. Nice that they took the time to show me how to style it.

KI
Review №55

Great color and cut from Ha! I’m so pleased with the value that I have received from Ha that I keep coming back. Nice job!

Er
Review №56

They do a pretty good job here they were pretty knowledgeable and cant argue with a good haircut

Ch
Review №57

Very friendly and knowledgeable staff. I came here to get my hair fixed from a not so good hair cutter shop. She was able to fix my hair all the while making it look normal. She didnt have to cut it too short past my liking and everything was right. Defiantly will be coming back for future hair cuts.

Lo
Review №58

Its the only place I go to go get my haircut I go in the back training room and tell them how I want my haircut and they cut it the way I want it very nice people

Ma
Review №59

Ha the old lady that does eyebrows in SUPERCUTS...she may be the manager...is very unprofessional and is unlikely to ever learn the definition of good customer service hiding in the back room eating instead of telling customers shes done for the day and could take an appt.. I now pay monthly for my eyebrows directly across the parking lot@The Lash bar (Jess)...their prices are more reasonable than Supercuts and the ladies are very professional with great customer service.

Ge
Review №60

I went for a haircut and they were blasting country music like if there was a ho-down going on when I asked them about it the lady said “country music is the only family friendly music and our corporate wants us toPlay it “ oh well bye Felicia 😒😒

Ma
Review №61

Only place my son will go, satisfied every time

li
Review №62

Place did my order rice thank you

An
Review №63

Its difficult to find a good place to get a haircut, but this is it for me. Paulina is my haircut specialist of choice. She does a great job and has a great personality.

Hu
Review №64

Amazing! Maggie literally have me the best hair cut/dye EVER. They are friendly and professional, and listen to what you need. The price is great too!

pe
Review №65

Set an appointment in the morning for a hair cut due to having to work in the afternoon. What a waste. No point in setting an appointment because Im literally sitting here 5 minutes past my appointment time waiting writing this review and it looks like Ill be waiting a bit longer.

Ma
Review №66

Great place to get your hair cut. Good hairstyles

Am
Review №67

Every time I come here the staff is so friendly.

Je
Review №68

Nice stylists and fast service. They cut my husbands hair to his liking.

Cl
Review №69

I tried giving this pathetic excuse for an establishment a second try; waste of time. Was informed at 7:40pm on a Friday that they are no longer accepting walk-ins. They close at 8:00pm; at least that was what the sign said. In addition, there were not only 1 but 2 hair stylists twiddling their thumbs milking the clock and they still would not see me. It easily would have taken 8-10 minutes. Unacceptable. I hope management sees this.

Ti
Review №70

Typically government run place...God help us with we are forced to have state run health care!

W.
Review №71

Great service and very professional! Did great job on haircut.

He
Review №72

Always really fast and pretty good quality. Nice, chatty stylists.

Xa
Review №73

Supercuts can some times be hit and miss. However the stylists here were very good. I rarely know hair done, so with my permission I asked to just wing it. Got a great hair cut. Would be 5 stars, however the prices of supercuts has gone up since I last remember and for a cheap cut I shouldnt have to pay so much for a simple buzz and snip.

Ac
Review №74

I get my haircut here about every six weeks always friendly and professional I enjoy my times I have visited here

Jo
Review №75

Amazing service best cut in a min jump in and get one!

No
Review №76

See Ha! Ha is friendly, professional, fast and talented.

Th
Review №77

Everytime Ive come, the people are great! The haircuts are great!

Pa
Review №78

I needed to get my hair cut last week. I called ahead and asked if Nic worked today because he always did a fantastic job cutting my hair. All she said was he doesnt work there anymore and she hung up on me! Yes just hung up on me! Never again will I do business there again. They lost a very loyal customer.

Bo
Review №79

Check in online and no wait when you arrive.

Sk
Review №80

Customer service horrible. Went there today and took my 9 year old daughter to get a trim.Lady spent less the. 5 minutes on my daughter and charged me $23 for the worse trim I have ever seen.She didn’t even blow dry her hair she came out wet soggy and I was speechless.They can take their $23 + $2 for a top because they need all the money they can get to have better training on hair and customer service.Don’t go to this place they absolutely suck.

Re
Review №81

Customer service was good, but when the lady was washing my hair, I asked her if she could get my purse, she said yes so I wait about 5 minutes and got up out of the chair and went to get mybpurse myself.

Br
Review №82

Amazing, The staff is great! Very fast and friendly. I noticed going there over a year or two now. That they do get slammed pretty quicky. Best thing to do is to call and make an appointment. If not you might be sitting awhile do to others having appointments. So Id keep that in mind.I also found out because of a bad review I read. ( up above ) They are not allowed to let anyone in earlier then opening time. They can get in trouble for it. If they open at 9am dont be mad if its 8:55 am and they dont open the door for you. Not only will they get in trouble for it, but they cant sign you in for a cut because the computer wont allow it.I would recommend all my friends to go. I would say family too but they already go haha.

An
Review №83

Megan always hooks me up! I used to go to cheaper places, and more expensive places, but Megan at this Supercut has cut my hair the best over the past 2 years! Ive never had to wait long, and Ive always felt so welcomed by everyone there.

Ka
Review №84

These people are great. Great haircut and the people are wonderful

St
Review №85

TERRIBLE! I would honestly would give no stars at all! Went in for a haircut, and the lady who cut my moms hair did it shorter than requested! Like really short! I would have never agreed to even pay for it if I was there. I would not recommend this place at all! Waste of time and money!

Ba
Review №86

This was a good experience to go on the last minute.

Ja
Review №87

They used to be a decent price (under $20), but $23 for a haircut because they include cheap shampoo and a scalp massage? So dumb, not worth it

Do
Review №88

The lady that cut my hair was very sociable and kind I enjoyed getting my haircut there

Cr
Review №89

Friendly stylists and greeted as soon as I entered. Rarely a wait and comfortable seating.

Es
Review №90

I usually had a decent experience here but the last time 4-24-18 some lady gave me THE WORST FADE I’ve ever had and totally messed up my part. I guess there was a reason she didn’t let me see the back of my head. DO NOT GO HERE!

ke
Review №91

They do an excellent job here better then most.

Pe
Review №92

I was not at super cute I was at ross

sh
Review №93

They take the time to consider exactly how you want your hair to be cut.

Le
Review №94

Waited 30 last my appt to have them be so rude about what I wanted done. They refused to do it... after being totally rude still let them do my husbands hair.... (horrible mistake) its awful.... never again.... I am horrified at the customer service and sad excuse of a hair cut....

Vi
Review №95

Paid about 40 buck for me and my son got home and saw that we both had long hair left and it just didnt feel like a fresh cut....one star to many

He
Review №96

I love my haircut! I dont have easy hair to cut, but Sarah did a great job and was very professional.

Po
Review №97

Service was great

L.
Review №98

Know what isnt a great look? Griping about a new hire as if they werent in the same room, using phrases like but shes cutting it like... Weird.. like, not the way Im doing it. 🤔 Generally, I would offer to make some accomodations to adapt my style in order to grow as a stylist; actually, I love to learn & be inspired by great educators. Im not so big, however, on having shade thrown my way by a boss too preoccupied to observe or even bother hearing me try to explain (nicely even) a simple fact. You see, the thing is Im left-handed. Some may see that as something worth considering when being critical of the pantomomime Im doing all weird...like a mannquin, like all stiff and awkward looking during my training. Sure, Im starting on the opposing side of the actual manniquin head. Yes, Im literally in the same room as these comments are being made about me to someone that is not me . I know that being sinister handed has never really been en vogue, but the fact remains my starting position may be perplexing to some or even may take a bit of grappling with reality to accept. Please do try to understand- I didnt wilfully opt to be left-handed. Another employee observed my attempt to replicate the technique. She even pointed out that Ive simply mirrored the same gesture Ive been shown with my opposing hand . Perhaps one would consider an apology or maybe even ask me to try it right-handed. Or.. you know...just call someone weird conversationally and indirectly to another employee while clients are getting their services. Quite elegant.

Ja
Review №99

Ha is consistent and super sweet.

Ch
Review №100

HA always cuts my hair the way I like it and price is reasonable

Information
32 Photos
100 Comments
3.9 Rating
  • Address:2941 S 38th St, Tacoma, WA 98409, United States
  • Site:https://supercuts.com/locations/wa/tacoma/best-plaza-haircuts-8130.html
  • Phone:+1 253-473-0444
Categories
  • Barber shop
  • Hair salon
  • Beauty salon
  • Waxing hair removal service
Working hours
  • Monday:9am–7pm
  • Tuesday:8am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Payments
  • Debit cards:Yes
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