They did an excellent job for me. Came out and advised it was just a burned out element. Ordered it and then came out and replaced. The customer service and repair tech were very nice, prompt and very helpful!
I was having a problem with buildup of ice in my freezer. They came out later that week (this was not an emergency) and quickly diagnosed the problem, which was a blockage in the drain line caused by dust, etc. The technician simply took out the clogged part, rinsed it in the kitchen sink, and put it back in.. Ten minutes. The work was fine, but the charge of $220 was a shock. Apparently they just have a $200 fee for refrigerator repairs, regardless of how long it takes. I will shop around more next time - again the work was fine but the charge was steep.
Owner called me after I left a bad review because the installation was so expensive. At that time he expressed that he had defrosted and cleared the drain of my refrigerator and included this service in the $110 diagnostic visit. A good value, but I hadnt realized he had done more than just diagnose at the time. As for the repair I opted out because it was $400 total for repair + diagnostic including a part that is $100 and fairly simple to install.however, his work does include a warranty and that his diagnostic is correct. These are aspects I didnt consider prior to purchasing the part myself to install. I would hire him in a pinch, but I cannot justify the expense if I able to do the work myself.-landlord
We have a nice gas stove and just a few days before Christmas our oven went out. I googled a few places, this one included. Did not hear back from others but this one they answered the phone, set up a day and day of visit they called with time. They came out spent a little time checking out oven, determined it was heating element. What shocked me was they had the part in truck and was able to replace it right away. I was thrilled and it works great again. I will keep using them in future and refer others to them. I agree with the high rating I saw while checking out companies as I googled. Excellent work & professionalism.
Good people who run the place and it is quiet after 9:00pm.
Very professional showed up on time did what they said they would do at a reasonable price. Polite and cleaned up meticulously. Would recommend and use again.
Highly recommended! Fair price and great services! Thank you, Nick!
My refrigerator wasnt cooling well something went wrong with the defrost system. With no experience in appliance repair, I began quickly look up for a good company to solve my issue. Thankfully, I found Appliance Repair Tacoma, they had the best customer service over the phone, so I decided to make an appointment. The technician was friendly and patient with me watching over him (I was curious about the repair). He explained everything he was doing throughout and made sure to test out my fridge before leaving. The tech was prompt in completing the work, about 35 minutes. The service was completed expeditiously and the charges were reasonable. For future repair, this company will be the first on my list.
They were able to get my oven working within a day of coming out. Great service and kind staff.
Same day fix on the heating element of my dryer. The man that came out was very skilled and cleaned up all the dust and lint trapped in my dryer when done. Great Job, Appliance Repair Tacoma.
Very informative and on time every time.
Had a leak behind my refrigerator and had to take the doors off in order reach the space. I called around 1030 and had a guy come by 1200. He was quick, had all the lines, found the solution, and got everything back together.I am very happy! Would have taken me all day. Worth the price and time. Will definitely use again if needed.
I know this business by the name InstaFix, and in mid-December 2020, they really came through for us. Diagnosed the issue with our washing machine over the phone (water pump had worn out), gave us a quote in about 20 minutes, showed up the very next day on time, did the repair in under an hour. Professional and courteous.
My dryer LG was not working, making loud sound and had smell of burnt rubber. They came out same day. Technician was polite, fixed the problem, and kept me informed the entire time. Cost was reasonable and if the repair doesnt stick, theyll apply what I already paid to another repair (within 90 days.) Will definitely call again.
I noticed that my refrigerator wasnt cooling properly on a Saturday evening. I had to reach someone quickly, because I needed to get an appointment for the next morning, so I wrote a few companies. I emailed details of my requirements and received a prompt response from Appliance Repair Tacoma. An appointment for the following day was arranged at the convenient time for me. The repairman called me when he was on the way to my place, quickly diagnosed my appliance and explained what`s needed to be done to fix the problem. He also gave me tips to prevent the issue from happening again. Very responsive and extremely customer focused. I highly recommend the company for their honesty and great work! Thank you!
There were 2 days before Christmas and we were really busy with all the preparations, when suddenly we discovered our LG dryer was making a loud banging noise. We even didn’t expect someone will come and repair, but fortunately, Appliance Repair Tacoma was available the same day. The whole experience was very positive and the appointment was set up very quickly. I appreciate the technician`s professionalism and how polite he was during the process. I was also impressed by how punctual he was. Thank you for such a good work, timely service, reasonable price and friendly repair guy. I would strongly recommend this company for any appliance repair and I will absolutely be using them again in the future when I need it.
Our fridge stopped cooling, so we called Appliance Repair Tacoma, based on positive reviews and we can say we had a great experience too. Everything went smoothly. We scheduled the needed appointment time and it was the same day, by the way. The technician called me when he was on the way to my place, and came on time. The tech performed the repair quickly, talked with us while he was doing it and was explaining everything in a way that we could understand. He left no mess, it was a really pleasant thing. What else I want to mention, we were completely satisfied with the price. As for me, this company provided the type of excellent service, which I was always searching for. Thank you for the help, we are looking forward to working with you in the future.
I rarely write reviews but I wanted to do so for this amazing company! Appliance Repair Tacoma was very responsive, polite, knowledgeable and punctual from start to finish. I had a problem with my fridge. Everything inside was frozen and it got me a lot of problems. The technician called this morning when he was on the way and arrived prior to the window I was given. Wow, what a great service! He was friendly, explained everything, fixed the problem and even cleaned up after himself. The tech walked me through what the problem was and explained me what he was doing to fix it. Excellent service, thank you! I am really happy I have found such a great repair company.
Technician was a pleasure to deal with. On time, professional, explained everything that was going wrong with my LG dryer. He provided a quick, clean and honest diagnosis. I would highly recommend him
Had a washer lock up with an error code, and help came quickly and was great about staying clean. Very pleased.
Our Bosch dishwasher had sroped pumping water through it so i found this company here on google. Absolutely excellent service! Arrived exactly on time, super friendly, quickly repaired my dishwasher without having replace parts, cleaned up the drain pump and the service call was incredibly reasonable. I will be using them again
Fast, honest and reasonable priced - couldnt have been more satisfied!I saved $1000+ because they diagnosed my Bosch dryer on the first visit, ordered parts, installed them the next day, and its now good as new. I would definitely use them again
They did an excellent job fixing the fridge at a fair price. I would recommend them.