Words cannot describe how awful the experience here was. Steer clear unless you prefer to have more mental health issues than you came in with. Now struggling with PTSD after being woken up every 2 hours for vitals and being told that I needed more sleep since I couldnt complete a cycle of rem sleep for several nights here, thanks to flawed processes. Also, I had two crisis events after being rapidly overdosed on prescribed medicine, wouldnt reduce dosage to reasonable levels when requested post discharge.A torture mistreatment chamber to put it simply.

The pediatric clinic has been wonderful for my daughter and our family.

When I was going through the toughest time of my life, I was admitted to Saint Joseph’s Hospital psychiatric unit. I was completely a mess and should’ve never recovered. Dr. Aslum saved my life! Prior to any medical diagnosis, she managed me with medication and found out what works for me and what did’t. She never gave up on me you and always asked me how I was feeling! If you see this woman, thank her for all that she does. She is an angel!

For anyone that truly needs serious mental health care.....be very cautious about going to C-PEP. No doubt they are NOT in the wellness industry. They are in the profit business and the patient is a neccessary inconvenience. Discharged my sister that was admitted with a serious breakdown to the street with no apparent ride or destination. Couldnt care less. A disgrace in the mental health field. They Absolutely need to be shut down....immediately.

I went to St Joesphs Health. I saw a therapist and a Dr. It was okay. The Dr. was great, the therapist nice. I started to adjust medicine and it was good. I am now enrolled in the PROS program here. I love it. I am doing better then I have in years. The staff at PROS is always there and supportive. I know I have someone there when I need it.

Recently I took a family member to St. Joes for treatment for her mental health. She was admitted to the CPEP and they absolutely failed her as a patient. I made several phone calls to check in, try to schedule a family meeting, etc. Every single call was met with her nurse isnt available, leave a message and they will call you back. Not one time did I get a return call. She never had anyone work with her and said all she did was sleep on the meds they gave her. There is zero communication. I called the patient line and requested her, only to have another patient answer the phone. They dont even know which patients are which. Never got her med list right. I went to visit after I already confirmed the hours and that they were allowing visitors, only to be told by the older security guard at check in that visitors were not allowed. I requested he call and was met with attitude, but he did it and they said I was allowed up. The area itself is not very clean. The staff is rude and condescending. They chose to send her home, despite all the horrible things that have been happening with her. We were barely out the doors before my family member says to me I knew I could tell the doctor what he wanted to hear so that he would let me leave. He wanted to send me upstairs to inpatient, but I didnt want to . I have never been more disappointed and disgusted by a health care facility. A formal grievance is also being filed. If you care about your loved ones, do NOT bring them here.

I wrote a Long review, 2 yrs ago, on the most horrible and devastating experience my family has ever experienced. St Joseph hospitals are terrible and I can believe that they treat people of color with disrespect in a non caring and non supportive way. My granddaughter isScarred due to this...I wouldn’t put my pet animal in this place. You all have been warned!!

My review is regarding my initial experience at Behavioral Health on James St.Excellent customer service and professionalism from all staff, administrative, security and professional staff.The building is clean well maintained and welcoming.I was treated with friendly respect through my 2 recent visits.I felt very comfort as bke and well cared for.

There is simply not enough space, here, to share ALL my mental health healing experiences at St. Joes PROS-742 James St, Syracuse, NY. I will just say, this place saved my life...literally!! Both the Staff and my Peers enrich my life (that I am forever grateful to God for giving back to me,) every day. I, also, thank God every day, for leading me to take that excruciatingly painful first step, into this bldg which employs (AND helps) some of the most non-judgemental, empathetic, and and truly caring people I have ever met. I DO believe they are doing Gods work, and will be richly rewarded. Amen. : )

Excellent care in various areas of mental and limited associated physical issues. Experience over many years with psychiatric and psychological treatment. St. Josephs is of paramount importance to the Central New York region and deals with all ages and all aspects of mental health from emergency intervention to long term analysis mental health care.

Let me start off by saying none of my medicatios where ever sent to a pharmacy. When i was rushed in through emt i was rolled to the waiting room area after emt left. I severely dehydrated screaming in pain asking for help and throwing up. I was ignored for 5 hours. This is yhr worst hospital.

I am who I am today because of the service I get here everyone is so helpful

Sick place. I went there willingly while manic. The fat female social worker there is highly unethical. She tried to force the doctor into giving me AOT while pregnant! The doctor said no. She then went behind his back when I was out of it and made me sign AOT papers. She knew I was out of it. Im am the ex girlfriend of James Park, the CEO of FitBit. He is my best friend and you are dangerous scum. I think you need some AOT. To force pregnant women to take medication that isnt FDA approved for pregnancy is disgusting.

N. Taft is the worst place for medical help, advice or care. I wrote my review 02/14/2019, and I noticed today that someone has removed my post review.UNBELIEVABLE!!!

Best place and people to be with !

Excellent care and an amazing staff :-)

Horrible primary care will never go back that Susan is rude hung up the phone 2 on me then I call back put me on hold and Ive was waiting for a whole month for my medical records from NYC she never send the release to medical records switching primary right away

Worst Hospital in America, with really rotten hateful nurses.

Just terrible.

A place to share your problems

Very helpful

Not well maintained