I had their email available. I sent the information over. When I called a few minutes later they knew what the call was for and had the documents I needed ready in less than 15 minutes. Kelly and Doreen seemed to work well together and were looking to the customers best interests over their own. Very pleasant to deal with. Call them expecting a good experience because you will have one.
I have had confidence in the responsive, professional team of Delmonico Insurance for over twenty years. I know they find the best and most economical coverage that is often reviewed for best value and any insurance claims are taken care of promptly. I always feel the people there are part of our community.
If you are looking for a new insurance policy or haven’t shopped your current insurance in a while, look no further. They educated me on my current policy and were able to save my wife and I money while making sure our family was protected properly. I frequently ask questions(probably more than once) and they answer me every time in a timely manner. Can’t say enough about them. Above & beyond customer service!
I have been a satisfied insured through Delmonico Insurance for some ten years. I have been more than pleased with this agencies commitment to customer service and their response to my needs. I have been greatly impressed by the pleasant way in which Kelly Pitman has handled my recent issue regarding Certificates of Insurance and with the cooperation I receive when dealing with Courtney Nicholas. My impression, Delmonico is diligent in their handling of client needs.
I cannot say enough good things about working with this agency. The staff is absolutely amazing. From the owners, the support staff, the insurance claims specialists, everyone is so quick to respond and get things done. I highly recommend getting a quote from their office!
I have had a great experience with Delmonico! We have gotten our renters insurance and ring insurance through the agency and it was such an easy process! They make the experience super easy by connecting you with your own insurance agent that can help you with any future questions. When calling, Kelly is very responsive and helpful, she goes above and beyond to make sure you are helped to the highest standards. We will be a customer for life!
Delmonico Insurance Agency has handled my insurance needs and claims for over 15 years. They initially handled my auto but were so responsive and competitive, they now handle all my needs including home and umbrella policies. I highly recommend this agency.
I wouldnt trust anyone else with my insurance needs! My agent has been keeping me safe for many years. Amazing. Amazing. Amazing!!!!!
My family had a great experience working with Mary and team at Delmonico on our insurance needs! Highly recommend for attentive and friendly service!
I highly recommend this agency. Melanie Clark is always so very helpful. Just recently she assisted me through an insurance process that often can seem overwhelming.
Absolutely love working with Delmonico! The office is so responsive when there are questions and always follow up to make sure everything was handled properly! Got me great rates on policies to!!!
I found this agency in a google search for an insurance broker. When I called the receptionist was very friendly and connected me with a broker named Tiffany. Tiffany was also very professional on the phone and obtained my family’s info so that she could identify the best possible insurance options. She told me I would hear from her in two days. Two days came and went and the following week I called to get an update. I was told that she had been off, had my information and would get back to me the next day. I never heard from her. I was very disappointed to not even receive insurance options, even if they weren’t favorable. I would have just like to receive the quote I requested. Very friendly staff but, not responsive. I’ve moved on and found another agency to provide insurance.
The people at Delmonico Insurance Agency were absolutely the best with helping me navigate the ins and outs of my auto accident claim. All were helpful and supportive, especially Melanie, and the bonus was knowing that the company is local in Syracuse. I stopped in and was able to meet a few of the staff. Thank you again!
My dealings with Delmonico Insurance Agency is second to none- they are quick with all responses and a pleasure to deal with
HIGHLY RECOMMEND.* * * * * So very pleased with finding Delmonico insurance! From the fist phone call to inquiring about quotes, to the promptness & courtesy. Our insurance agent was able to find us the the highest policy coverage for our dollars after receiving 2 prior quotes and with a pressing mortgage deadline upon us our agent was able to return our call, process our payment & produce a binder for our mortgage company all in 1 day! Thank you Annmarie F., will gladly refer Delmonico to others.
I requested a complete review of my wifes and my auto and homeowners insurance. They rolled up the sleeves and found us another carrier with equal coverage, which enabled us to save money. They were very courteous and professional. We have been with Delmonico since we move to central NY in 1986 and they have always been able to find us the best value in auto and homeowners insurance.
Delmonico Insurance Agency provides top-notch customer service and is hands-down the easiest, most painless insurance agency to work with! Delmonico Insurance Agency provides me with homeowners, auto, business, general liability, Workers Comp, and surety insurance and I could not be happier with their response times and ability to turn around policies quickly! Communication is a breeze and the staff is always professional and makes an effort to get to know you personally!
I had an issue with my bathroom and Delmonico was very quick to respond to my inquiry about coverage. Melanie was so helpful in explaining the process and got me the insurance agent, Bob, who explained to me how the insurance worked. I am very happy with Delmonico’s interaction. It was a painless process.
Excellent experience with Annmarie! She was very pleasant to work with and was able to save me some money on my new auto policy. Highly recommended.
The staff are courteous and responsive to my needs as a customer. They do a good job and I have had nothing but pleasant experiences with the agents there. Currently working with Annmarie; she answers all of my questions and always gets back to me in a timely manner. Very satisfied with the service I have received over the years.
My husband hit a deer in his car and Delmonico Insurance helped us get it fixed right away. They also arranged for us have a rental car. Easy & quick. Thank you!
Annmarie was fantastic! She was so helpful getting our renters insurance taken care of even after I made a mistake understanding my lease. She was always quick to reply and kind and courteous in her emails. Thanks Annmarie!
These folks have been very helpful in getting us the best deal! They have been there for us even when we needed a copy of our car insurance card because we misplaced our original one. We highly recommend them especially for their kind, quick, and helpful service!
The car dealership was very pleased with the efficient way my insurance needs were met. Before I drove away from the lot..I had everything I needed. The insurance company will even take a picture of my car and I wont have to leave town to have it done!!Its nice to have a local place to do business!
Amazing service and oversight of our account. Proactive review and change to keep our rates low! Immediate and professional response to all questions. We sleep rest assured that we have the proper coverage.
Courtney is so helpful and kind!! 5 stars
Asked for an adjustment to our auto policy.Response was professional, courteous and very competent.Immediately, an email was sent to me requesting information.Service couldnt have been better!
Annmarie was so great to work with on our home and auto policies. She was very prompt and responsive! We moved from out of town and she was very patient and helpful with all of our questions.
Amazing customer service, attention to detail and follow thru. I would highly recommend using their services for your insurance needs! Well done!
Delmonico Insurance has covered our business for years and have always taken great care of us. George Markowitz is our agent and he is very quick to help with any issues we may run into. Very happy with their services.
I had the pleasure of dealing with Annmarie at the Delmonico Insurance Syracuse location this past week. She was not only very knowledgeable about my insurance options, she was also an absolute professional to deal with. She saved me 1000’s of dollars too! I cannot say enough about the 5 star service I received!Thanks again Annmarie!
The Delmonico team is awesome to deal with when you have an issue. Quick response with calls and emails. I worked with Melanie and she was great! I highly recommend them!!
I always get excellent service, dealt alot with Joanne Lupo, Molly and another girl, but cant remember her name. These ladies are always professional and helpful. I refer you guys to everyone I talk to about insurance.
Great customer service! Agents are quick to call back or respond to email messages. Staff members are friendly and helpful. I am truly happy with our experiences with this agency!
AnnMarie was super helpful and took care of my home and auto needs very fast while saving me hundreds of dollars per year. She was able to even add additional coverage to my policies while saving me money! This was my first experience with Delmonico insurance and Im very impressed!
I recently was in an accident and my car ended up being totaled. Delmonico was extremely supportive and I really felt they had my back every step of the way.Delmonico has always been really easy to work with and responsive and I was kind of nervous calling them about my accident. I was pleasantly surprised by their level of support throughout the process and I highly recommend them.
I have always had a fantastic experience getting insurance through Delmonico Insurance Agency and would highly recommend it to any business, family or individual. Truly a pleasant 1 stop shop for all your insurance needs; be it home/household insurance, car/auto insurance, renters insurance, life insurance or anything else you might need. Not only do you get personal care and attention catered specifically to you but you get great coverage at industry leading prices. Its easy to say Im a very satisfied customer for life!
Pat Delmonico and the entire Delmonico team have been fantastic to work with. We consider them a business partner as they are always concerned about what is best for us. We highly recommend Delmonico Agency.Diane Schmid-McCall, Rudy Schmid Total Car Care
Joanne Lupo was a delight to work with.
Annmarie was great to work with! She took care of all my questions and concerns and did everything so quickly. Best Insurance Agency around!
Love working with Annmarie--she does a great job! Very nice and professional.
Highly recommend the Delmonico Insurance Agency! The Delmonicos are upstanding trustworthy people and their business is operated with the same values and standards you would expect from such a wonderful family. Do not hesitate to give them a call and talk with them personally. They are always so eager to help!
I have great rates through this Agency BUT, Ive recently had to stay on top of everything that they say theyre going to do. I think that they could use some more help based on my recent experience & perhaps this is a sign that its time to shop around...
I am not one to go out of my way to write reviews good or bad usually. But My Agent Amanda was wonderful!!! She got me a rate half the cost of my prior plan and worked with my old insurance to be sure that all my cancellations were processed correctly and thoroughly. She provided me with plenty of information without over selling.I highly recommend this agency!
George always helps me speedily. I am happy that Delmonico is easy to communicate with and fulfills our needs.
The staff is friendly, helpful, and answers all of your questions. They are the best when it comes time to shop around for your insurance needs!
Wonderful service giving piece of mind within minutes. Thank you Annmarie.
Jed, JD, & Pat have been a wonderful firm to work with and working with a family company makes you feel like part of their family and we cant thank them enough for their partnership!
I highly recommend Annmarie at Delmonico insurance She is very knowledgeable and helped with all of my insurance needs.
Highly recommend this agency! Gives you someone who truly cares about whats best for you and will go out of their way to show you that.
Great experience and the staff (who is now Savannah for myself), are so knowledgeable and courteous I give all a HATS OFF!
I have worked with the Delmonico’s for years. JD, Melanie and JoAnne have been fabulous. Now I work quite abit with Mary Kendrick Gafney on finding home owners and other insurance for my clients. She has been very attentive and professional. It is so nice to work with a locally owned family business.Jerry MorrisseyOwner/Broker Finger Lakes Realty Partners
Excellent service!! Very quick and professional!
Delmonico has worked to build a relationship with us, rather than just get us a quote. The service has consistently been excellent.
My agent ann marie is awesome!!
AWESOME SERVICE!!! THEY GO THE EXTRA MILE!!! A+++ THANK YOU!
Great insurance company to deal, fast and professional.
Great insurance agency to work with. With personal lines or business lines, they exceed any experience that I have had with any insurance company.