Went in with questions not knowing if I was even going to buy anything. They answered and gave honest opinions without trying to up sell me on anything I didnt ask about. I threw out some random request for needed parts and they had what I needed. Parts I didnt expect anyone to carry. A+ experience.

Stopped over at Dave’s to get myself a new Stiihl handheld blower. I’ve been there several other times to buy things and I’ve had no problems .I wasn’t sure which one I wanted but after getting all my questions answered by Mike and Matt is was an easy decision. The SG 86 c it blows and sucks. You can’t go wrong there. Dual purpose. Thanks Mike, Matt and Michelle. I will be back.

Love this place everyone is awesome easy to deal with and they always have what I need in stock. like a generator the day of a hurricane that we didnt get 🤣

Always great service when you walk in. Great guys working at counter

I thought a very expensive lawn mower there and they did not stand behind their product. I took there for maintenance for 3 years after I bought it and it just got worse and worse. Im done with them. PS - I still have the lawn more (3 years later), maintained by someone else, and its working great now.

Thanks guys for awesome work. I understand with the Corvid-19 things might have held you up but it was out of everyones hands. i thank you for talking with me and showing me my mistakes operating my machine. I hope that everyone who is being serviced by you haves patients and understanding.

This review is not even worth a one star. If you want to get RIPPED OFF, this is a place for you.They were too eager to pick up our generator for service, needless to say after over a month, it came back with exactly same problem and we were charged .It was difficult to get a hold of anyone, no one picked up the phone. When they did answer, we were told they were waiting for a part. In reality, there was no part and certainly it was NOT FIXED! We never got any receipt for our payment.We tried to call to speak to manager Steve, no one answer nor Steve is ever there.Please consider yourselves warned!

Dont bring anything to them for repair my story is similar to the other ones on here.brought my machine that was bought from them to be repaired for a foot pedal issues and it just gets worse and worse with them

Long wait to locate machine said long wait for part ordered online had in 4 days they had for 4 weeks

Just want to say that I purchased a new 2020 Husqvarna lawn tractor from them yesterday 6/15/2020 and what a Pleasant purchase. Got a real good deal and the sales girl and the mechanic real nice people and both more than helpful...people you need to check them out for any of your power equipment needs. You cant beat it sales, parts, accessories and if you need repairs all in one place.

Dropped off a wood splitter way back when... over 3 months of calling or stopping in, it was never repaired. Customer service is whale poop. Please do not purchase or bring repairs here. There is no customer service. Lucky if you even get a call back. I will Never return here

The nice kind lady at the desk Michelle? helped me out amid all of this pandemic... there was a bunch of people in the store milling around but Michelle was sturdy even though their was mounting pressure on her to go quicker. My wife even called the store to tell her I had left my cell phone at home and she relayed the message. Thanks!!

Extremely slow service. It took over 3 weeks to get my riding lawnmower back. They dont answer phone calls. The one time I actually got through to service, the guy didnt care what I had to say, didnt do what I asked, actually did extra services that ran up my bill, and to top it off, when I checked the oil after it was dropped off at my house, the oil was low!! I told him I didnt want to spend more than a few hundred, and if it was going to go over then call me. They never called of course and my bill is $500. They also just dropped it off without any warning to me. No calls, texts, email, nothing. They have the worst customer service Ive ever experienced. They used to be an excellent business. Those days are gone.

Doesnt even deserve ONE STAR - a bunch of unprofessional rip offs who dont return your call while they hold your equipment for months. They never even have intentions of repairing it. They charge you to pick up the lawnmower and drop it off while never servicing it. WHAT A SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! We even sent authorities there and they too were treated the same. This business just doesnt care>

It is a place to get ripped off cuase we bought a belt there for 56 bucks when napa sold it for 28 bucks and they took it out of the packaging but they do need to make their money tho

Great service and extremely helpful. Servicing my Ariens Lawn Mower.

I have always received top notch setvice from Daves. 20 years and counting.

Extremely disappointed with Daves Lawnmower Service. Ive had my riding lawnmower serviced here a couple of times with no issue, however this last spring they took my lawnmower and kept it for an extended period of time.Unfortunately thats not the reason for the 1-star review. When the lawnmower was returned it was just left outside my house with no notice and the lawnmower had a considerable amount of rust on it. The machines key was also so rusted that I couldnt get it out of the ignition. So I called and complained and was told someone would contact me to discuss.Fast forward a few months, I receive a bill from Daves for the full amount for the service. I call again to complain and Im told theyll send me a new key for the one they ruined and theyll review the bill again. Fast forward another 2 weeks and I receive an envelope with a key and an invoice for the full amount again.Could not be more disappointed in how they handled this debacle. My lawnmower has since been experiencing issues with starting and other electrical issues that I never experienced before. I will reluctantly be remitting this payment, but wont be going back anymore.

Dropped off a John Deere snowblower and asked if they can handle performing a routine service along with a performance concern. Was told no problem. 5 months later I picked it up as it never was even touched! To make things worse the machine was kept outside so it was all rusty which wasn’t appreciated or told about.They don’t seem to care. Dropped the machine off at the John Deere dealership and it was done in 2 weeks. Shame on me for thinking they could handle this.

Always a good experience.

Local business and I was very satisfied with how I was taken care of. I am happy with my experience.

Good customer service

Good place friendly help. Decent work repair wise. Good price on new equipment.

The men who work here are always very polite and helpful

Awful business ethic. Don the salesman only cares about getting your $$. Called and talked to him twice confirming what I wanted. Totally drop the ball on the day of pick up, where was he... nowhere to be found. He doesnt work Saturdays. Total disregard for customer service. Parts and mechanics are no better. It seems that the staff have never been trained and if they have, its to get one over on you. Try to return something because of a defect, your out of luck. No returns; even though their website says you have 30 days. Filling a complaint with the BBB and AG. This place shouldnt be in business.

Love the new location in Tiverton and the service has seemed to be exceptionally faster than years ago. My tractor was ready only 3 days after dropping it off compared to 4 weeks 2 years ago. Great customer service and have everything I need when I need it. Id recommend them!

Terrible I would not do business with them ever again. Paid 500.00 for a chainsaw used it one time it broke and they would not fix it they said it was for parts now. Got second opinion and it got fixed runs like new now

Daves used to be a good operation in the old days. Ever since they moved to the Rt. 6 location where theyre currently located, theyve been awful. The only thing I use them for is to get parts.

Nice lady helped me get parts for an older chainsaw in stock very good

Ordered some parts for my mower. They did a great job with communicating and parts were delivered on time. Highly recommended!

I have had very good experiences with the Swansea and Tiverton locations. These guys may not be perfect but they are very good at what they do. I am surprised to see the number of negative comments. I figure that the satisfied customers dont tend to write in. I am one who did.

Brought them the exact chain for my chainsaw that needed to be replaced and salesperson used it to pick out the replacement needed. When I got home, i realized the replacement was actually incorrect chain so I had to go back for the correct one. I was then charged a $5 restocking fee per chain for the privilege of letting them provide me with the wrong chain WHEN THEY HAD MY ACTUAL CORRECT CHAIN IN THEIR HAND AND THEY MESSED UP. Do not recommend this location of Daves

Highly recommended especially when a bad storm is coming! The guys fixed my snow machine and now I dont shovel!! Thank you so much for helping this old man!!

They almost always have the parts I need in stock. Between the service departments assistance and the parts on hand they have been great.I heard some bad reviews on their repair work quality so I was a little skeptical, but their service department has always been exceptionally helpful to me. My specific experiences with them have been with walker lawn mowers and Stihl chainsaw parts. Pricing has been competitive on the parts Ive bought, close enough to online pricing that it was never worth waiting to get the parts from an online source.The guys out front in parts may seem standoff-ish at first but theyre always helpful, and Ive learned it helps to talk about Golf ;)

I bought a new stihl chain saw the salesman Eddie answered all my questions an showed me what best suited my needs. the service department went over the saw with me, an showed me how to start it an store it. great service an knowledge over at daves

I bought a Husqvarna zero turn lawn mower over the summer. I was very happy with the service. Dave personally came out and informed me on the different models. Highly recommend.

Just bought a Scag leaf vac from David Kelley. Very happy with the service that was provided.

Absolutely the worst company to deal with! DO NOT bring and equipment to be fixed to this company, shoddy work, takes to long to have anything fixed, terrible customer service!

I have my zero turn lawnmower for service over a month ago, it is under warranty and all they have to do is order parts and fix it, they did not do anything. They dont answer their phone calls and they dont treat you decently when youre there, they are in a steep decline if they were any good in the past. terrible business!, Avoid the place if at all possible.

They always have the parts i need in stock, very knowledgeable and great prices

After countless attempts to get through to someone on the phone I was finally able to make an appointment for them to pick up my snowblower for a tune up. We scheduled an appointment for later that week and they never came and haven’t returned any of my phone calls. Do business elsewhere.

I have bought many tools here over the years - Chain saws, snowblower, weed whacker, gas hedge trimmer, tiller, etc.All have worked well and I have had all service done at Daves - timely and they get it right.Also have ordered part through them, have my chains sharpened, and get advice.Good place

Initially nice guys. Then my snowblower stopped working and they picked it up and repaired it. Said it needed a new belt. I got it home and it didnt work. Did not get anymore snow that year. Next fall I took it back to have them look at it and told them the belt was new and that the problem was the front gear box. The service order even said it. They returned the blower saying it was the belt. Its clearly not the belt as the inner stage works fine (belt driven) and the auger stage does not spin (gear box). I brought this to their attention via store visit and a follow up email....no response. Very dissapointing.

Dave was great with the pick up or my powerwasher, and returned it fast and prompt with no hassel.Will do business with him.again.

Horrible prices. The most expensive small engine shop around. Horrible service. They have given me the wrong part multiple times. Avoid going there whenever possible.

First time at this location, nice store, hope service is quick

Ive purchased parts there numerous times and Ive always been very happy with their service.

The owner Dave is very helpful and friendly.

Ive bought a lawnmower and snow blower from here. Both have worked great and the snowblower was delivered in the middle of a bad snow storm.Thank you Dave

Great selection, nice guys, real commercial equipment, all the brands you need, willing to help you find what you need, really knowledgeable staff.

Great people to trust

This place has a professional look to it, but thats about it. The service could not be any worse.The mechanic sucks. He just keeps replacing parts until something works and charges you for it. A simple repair took 8 weeks and my unit still not working properly. Finally when I got it back I took it to another local shop and had to pay him to fix this morons work.Im also not impressed with Stihl brand they carry. I also own Shindaiwa and Redmax equipment, both are much better.But the service here is the worst. STAY AWAY!

They know their facts and have great customer service

Need a belt for your mower? Need a spark plug? these guys are your go to.

Dropped off a demo saw, waited 9 weeks and still wasnt looked at, i was repeatedly lied to the on phone when questioning progress. Liars and scumbags

What a shame. No one will answer the phone or call you back if you leave a message.

Brought my Mantis Rototiller there a month ago. Never heard from them. Call them on 5-19-17. they said they would get back to me . That they were very busy with customers. I waited until 2:19 in the afternoon. Got a voice mail. I left a message stating that if they had not worked on the Rototiller then they were not to touch it and that I would be in on Mon. to pick it up. I should have listened to other people that did not have a good experience with this co. Went back on Monday 5/22/17 just before lunch and they did not have my Rototiller there. They claimed that they did not know when it was going to be brought to the Swansea Store. Said that they would contact me. Never heard from them. First of all I had no idea that my rototiller was going to go to the Tiverton location. I was under the impression that it was going to be worked on at the Swansea location. It is Tuesday Morning the twenty-third of May and I guess I will have to go over there again .

Im always happy with the service and the fact the guys will take time to show me what was wrong and how to care for my my machines! Thanks for being there for me every time!!

JUST WANTED TO THANK YOU FOR WASTING ONE MONTH OF MY TIME AND FOR ALL THE LIES YOU CAME UP WITH WHY YOU COULD NOT WORK ON MY STIHL WEEDWACKER . KEEP UP THE GOOD WORK, ILL TELL EVERYONE I KNOW NOT TO GO TO DAVES IF THEY WANT TO BE TREATED THEY DONT MATTER

Good quality products at good prices

I got it home and still didnt work

I am a fan of their Tiverton location, but some of the staff at the Swansea location are rude and unhelpful.

Repairs lawn mowers and other landscaping tools. The last time we used it took a little longer than expected to repair

Slow serviceBrutally slow

They ruined a brand new saw by putting the wrong spark plug in never again will I go back

Always great service.

Bought new saw, started to run rough.. they took care of it. Thanks, Seekonk Tree Service.

No very happy. I would call...no answer left message no return call. Took What to long for repair. Very dissatisfied.

Called 3 days. Says leave message. Why they never call back.

VERY RUDE

Service is excellent!

Miserable counter help

That great place