The owner, John, is a saint! I had over 3 quarts of oil too much & a Walmart employee sent me to Carlsons. They had uggs fixed up & back on the road in no time & charged me Very, VERY reasonably & they even put the trailer back on the hitch for me. Thanks you guys for the great treatment & superb customer service! You Rock!
They did an good job .my braks were bad. But an nether place told my lady that thay were good. But thay were really bad metal to metal. This place fixed them up no problem. No lies to my lady. Good jod
Jon and Jason saved me a lot of money. Sincere and honestThe best in California. Thanks guys l.p.
Highly impressed with the service and work you do. You are excellent with the customer; I felt very welcome and everything was explained clearly (great for guys like me who don’t know the technical aspect of tires). I would highly recommend Carleton Tires to anyone.😁
Very professional and repaired my tire. I then bought four new tires and they treated me well and in a timely manner. Great staff.
They were great. Fast and gave great service. We have been customers for over 15 years. Thanks for your service.
The most professional tire & Repair shop
Horrible customer service. Just sat here at the counter for 15 minutes waiting for someone to come out of the bank to help only to be told they arent doing oil changes today because the boss decided to go to a car show.
The tires I got I felt were old cracky and hard. Wait they were pulled studs and sold as summer tire. Hmm.
Great place. Gets the work done fast and always friendly and funny. And the prices arent bad either.
Sent my daughter to get an alignment and when she went to pick it up the guy just handed her the keys. No report no paperwork. I was expecting more communication and better professionalism.
They were friendly helpful and great customer service.
The Boss was super nice fixed my flat for free. gave me an estimate for my winter tires. Took minutes. Every one was absolutely nice and babied my baby if u love ur car u get it.
They are always quick to fix my flat tire. Very helpful.
Great tire shop! They have good prices on sets of tires and individual tires. They have good prices on mechanical work if you need any done. They are very fast and efficient with everything they do. Staff is always friendly and helpful and knowledgeable. Owner is really nice and is always ready to make a great deal with you!
Wouldnt hurt to have my upper ball joint check and dont they dont know how to check ball joints so therefore they suck
Had great experience...excellent and timely service. Would absolutely recommend.
Never had a bad experience here. Jon is wonderful and he really helped me when I needed new tires for my car.
Free diagnosis of my wheel issue. Great group of folks. Friendly and efficient who will get my return business.
We were in a pinch and I believe his name was Gary, was amazing! He was very professional and the quality of service was great! Thanks guys you saved us!
These guys beat our local les schwab every day of the week. I wont go anywhere else from now on. Thanks guys!
Helpful, and knowledgeable crew
I dont hate this place, however I have evolving needs and have to remain flexible with the vehicles I own and maintain.
This is the place to get tires. Excellent service, great prices, good people.
Great rates great service
They always go beyond to be accommodating, if they dont have what you need theyll order and arrives promptly
The people are friendly and very helpful
While on a rv trip and being 2,000 miles from home I woke up to find one of my brand new tire was very low in pressure. I called Carlson’s to see if they would look at it. They told me to stop by so I very carefully went there. They got to it immediately, no wait ! After carefully checking they discovered the rim was cracked. So we swapped out one of my spares rim and it was fine. They didn’t try to sell me a new one or anything! Probably the best experience I have ever had with a tire shop! Wish they were closer to my home, I will tell all my rv buddies to get tires and service there when in the area!
For your tire needs Carlsons is the best!
John Carlson always has it done right and done the time he promises
Youll never go to les schwab again.
Great place to do business. Tires are cheaper than Les Schwab but Carlsons will charge you for some things that are part of the service at Schwab. So it comes down to who you like. Schwab will pro rate tires, Carlsons doesnt. I was going to check Schwab first but they appeared closed so I went to Carlsons who I bought the existing set from to have a leaking tire fixed. It couldnt be repaired due to sidewall damage while cutting wood. Since I was down to 1/3 tread, I opted to replace all 4.Good people at both locations.
I will be back. Fast and courteous service
I needed new tires after shredding one tire on a gravel road. The other three tires were also nearly out of tread. Carlsons had several choices in stock to fit my Subaru, and gave good advice on tire selection. Price was fair. I was out and continuing my road trip with four new tires in under one hour.
I have had these guys bail me out time and time again!i found these guys after my wife called me when she went to les swab to have a tire fixed that she purchased at les swab and les swab told her she needed a new tire..we had just purchased the tires at les swab and it was flat. they said that whoever put the tire on tore the bead..IT WAS THEM LES SWAB it was there tires thier mechanic and they mounted them..so i told my wife to give me the phone and i told les swab to leave my car alone..i took the tire over to John at Carlsons tire pros he told me this happens all the time and there was nothing wrong with my tire..i have taken all my vehicles to them for years with just steller performance from them with Honest prices and great Deals on tires and Brakes, Shocks, Alighnments Oil changes the list goes on and on..very friendly and personable,,nothing but the best! People you can Trust!!!
Good friendly service & they stand behind what they sell.
They are always polite and helpful. Very nice people.
Carlsons tire is courteous and expeditious with efficient care. Nice clean facility and crew manage your vehicle and tire needs. I would recommend to anyone Carlson tire without reservations.
Fair deal on good studded winter tire
Great Hercules tires. They do some free stuff for me.
The customer service is excellent and they fixed my flat for free. I highly recommended that you experience Carlsons tire center!
A+ service. Had tire problems on our trailer while driving to Oregon and they replaced all 4 with a good price under an hour
We stopped into Carlsons for an alignment midway through an interstate trip. My husband and a friend had just replaced the struts on the car and we wanted to be sure it was all set before logging a ton more miles. Even though it was late in the day, they happily agreed to work on the car, for a reasonable price. We dropped the car off and did some shopping. When we got back, they said that it was still in great alignment, so they charged us nothing. The car is driving straight and we much appreciated the honesty!
Honest, quick and knowledgeable
Loyalty is when you get a flat, and a service member of Knights magnitude saves you from your crisis and gets your car back on the road asap. Ill never take my vehicles anywhere but here as they care about me and my vehicle staying safely put on the road. Cant say enough great things about these guys.Edit to add 5/13/20I love these guys! Have a screw in my tire and theyre fixing it for free!I will never solicit another tire store for as long as I live!
I love the hometown friendly service that john and staff always have to offer
Consistent customer for rotations and new tires... Thank you!
Great friendly service. Good value and prices.
Great honest service, friendly, best prices! Shop around and you will see!
Fixed my flat for free during troubled times....very kind people!
Told employee what size tires I needed.... Based on what was on before hand... I only looked at the rear tire though. Gave him the size. Less than a month later my tire blew on my way home from Oroville. The front tires were apparently a different size ... And had been rubbing on side walk all month. Tires were down to metal.
I got a an alignment done here they got me right in I didnt have an appointment. And they were very nice to me thank you.
Hard working, Honest, Very Helpful, just good people doing an Awesome job!
This tire shop is friendly, good choice of products at a fair price. great service John and his crew are professional and courteous.
Great customer service
Honesty and IntegrityI am not personally a customer, but I have a mutual customer. I had to contact Carlsons for something that they had promised to the mutual customer. With no hesitation John Carlson made good on his promise. When in Susanville and in need of their services, pick them above anyone else!
The best prices and customer service every time I come in.
Staff went out of their way to make sure we got what we wanted. Very nice people.
Great tire and automotive shop. Owner Jon knows what your auto needs. have purchased many sets of tires for Tahoe, Ranger, RV and soon for F-150. Susan Baxter
Fast service always appreciated.
Came in with a flat and they fixed it no charge very friendly staff.
Literally the best tire shop I’ve been to in years!
I had a great experience at Carlsons Tire they were very helpful and friendly and their prices are not bad either.
Very friendly and professional!
Great service and friendly people
Wow! Many thanks to John and Tires Pros. They were very welcoming to a traveler like me and helped me get back on the road quickly. Thank you! Thank you!
The customer service is always great. I feel they are honest. Way better than les scwab. Its always cold in the building in the winter.
After a HORRIBLE experience with an employee at Les Schwab who tried to gouge me on tires I needed in order to get to my moms funeral, I came to Carlsons. The employees are friendly, and dont try to sell me stuff I dont need and cant afford. They are always willing to go the extra mile.
My alternator went out in my car on a Saturday morning, and Carlsons had it fixed that afternoon. Excellent service!
Very friendly and helpful to my needs
Jon and his boys always do a great job...thanks
Their prices on service are great, friendly staff and quick service. I take all my vehicles there.
Very friendly, fast service. Good prices.
Where else would you buy youre tires! These guys are pros
Hometown people with hometown pride, Treat you like family.
Great service quick turn around very informative
A+ very helpful fast friendly and affordable!
Got the tires I wanted. Dropped the car off when they were closing and they parked it inside for us!
Quick service, prices are high though.
Mechanics are hard workers and treat you right they make sure everything is torched to proper specs
Super friendly, has used tires!!!
Wonderful place to do business with
Friendly staff who go above and beyond to serve their customers & community!! Bravo and thank you guys
Man backs his products. Knows how to keep his customers.
Awesome tire shop, knowledgeable and helpful, super friendly!
Best place to buy tires in Susanville
Good honest place to buy tires
I have been to Carlsons for oil changes and was treated with respect and the have an open ear for your problems. I will be buying tires there as soon as I need them.
Great tire shop, friendly service, 🐶
Great alignment and good cost
Great price and Great job
Great place great people
Great people
Great service
Excellent service.
Great customer service
The cheap place town
Overpriced place
Super Great.