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Family Nails
12801 W Bell Rd #135, Surprise, AZ 85378, United States
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Family Nails

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He
Review β„–1

The ladies did such a good job with my nails. Not a single flaw. Great atmosphere. Very clean and professional. I will definitely come back. I absolutely love my nails.😁

Al
Review β„–2

I feel like my nails are 1 of a kind. These are so gorgeous that I can’t stop looking at them. They did an amazing job and I am so happy I found them.

Ke
Review β„–3

I decided to go here to get my nails done here because of all the positive reviews they had on google and I honestly don’t know how they stay in business we had an appointment at 9:30 for 3 people the staff didn’t even arrive to open the store until about 9:50 (with store bought coffee by the way, shows how much of a priority their customers with scheduled appointments are). Additionally, there were only two employees opening the store when they had an appointment for three people and even with appointments they were taking walk-in while neglecting our party. Lastly, they had several other people walk in and staff would inform them they could fit them in and after and hours of waiting they would sent away not getting their services and wasting a good promotion of their day.

Al
Review β„–4

3 of us came in and needed manicures on short notice. Nail techs were nice and very patient with us as we weren’t all sure what we wanted. My nails come out nice!

Si
Review β„–5

Did not change gloves; used scalding hot water- got mad when I pointed this out!The tech was scrubbing another customers foot, then came over and began touching mine using the same gloves. When I asked her to change gloves, she rolled her eyes, and began speaking to the other tech in her language. I had to ask her again, can you please change your gloves. After that her demeanor changed. I also asked her to cool the water down as it was scalding hot and burning. She did not say a word and changed itThe rest of the time she did not talk at all, did not say, put your feet here, just shoved my feet up etc, then she slammed the receipt towards me, and visibly hovered over to see how much I would tip her.Will NOT come by again:(

An
Review β„–6

She wrote a review on my phone when i was washing my hands … nails came out bad .. I have a hair in one and she didn’t even take off all of the old nail she just painted over it .. Old nail got taken off with another nail … nail shape wasn’t even right.. little bumps all over nail

Ke
Review β„–7

I have found my new pedicure home!! The pedicure was an incredibly interesting experience and Vivian took her time and finally resolved my in-grown toenail. The salon is super clean and the staff is friendly, welcoming and do a great job. If you’re looking for a place to get your toes or nails done I highly recommend you give family Nails a try!

Ma
Review β„–8

Love love love my nails! Vivian was super friendly and detailed, amazing job! Will definitely be coming back.

Ny
Review β„–9

I’m so glad my niece found this place. It is so amazing and friendly and the women are so talented. One of the women does freestyle work, I never want to leave this place. This is my new spot!

Jo
Review β„–10

Toes nails were super smooth application! Not bumpy at all, they did a great job!

Je
Review β„–11

This is a wonderful day salon with outstanding employees, gorgeous interior & a variety of services to fit every budget. Very accommodating & helpful. Highly recommend! My nail very good I love it, vivian the best

Es
Review β„–12

I highly recommend this nail salon they have great quality and take their time on them and they were very kind

ho
Review β„–13

My daughter got her nails done we had a pic and she got exactly what she wanted the ladys were so nice.

Mi
Review β„–14

Beautiful work, friendly and Excellent service! Definitely coming back !

Da
Review β„–15

Vivian is very good at what she does and I love how she takes her time!!!

M
Review β„–16

Just a heads up to those who actually read reviews.....I have a salon a normally go to that isnt so close to home so I used good ole Google to help me find a decent place in a pinch. I was impressed at their 300+ positive reviews so I went ahead and made an appointment.When I was finished paying for my service today I was asked if a picture could be taken of my nails for their website. Sure, why not? Then I was asked to use my phone to take the photo. I was a bit confused but agreed. It all stated to make sense when not just a picture, but family nail was then searched in my Chrome app, Google reviews opened, 5 stars chosen, all of the options about the services provided, all by the salon employee, before it was handed back to me to type my own words before the employee made sure I pressed post.I understand the importance of positive online reviews for a lot of business owners today, but I cant say I agree with this method of gaining them.UPDATE. After 7 days, my SNS was chipping and breaking off. Not impressed, especially since A) this place was more expensive and B) I can go 3-4 weeks with dip from my regular salon.

No
Review β„–17

Great place! Vivian did excellent job

Je
Review β„–18

Absolutely wonderful atmosphere, and they were so fast. I’ll be here again and again!!!

Al
Review β„–19

My aunt and I came here for the 1st time and believe we have found our new spot. The women and customers were so friendly and the nail ladies are not only skilled, but friendly and beautiful. Sugar, this is our new spot and we will tell and bring all our family and friends!!! Thank you Family Nails for your services.

Li
Review β„–20

Awesome nail salon! Took my boyfriend here to get his very first ever pedicure and we loved it! Super nice staff and great prices. Will absolutely be back!

We
Review β„–21

Had a great experience:))) very friendly and amazing nails !!!

Ca
Review β„–22

Today’s my first time coming here and I’m very pleased. Vivian sis my nails and then turned out exactly how I wanted. I also got my toenails done by Wendy and was pleased as well. I will definitely be back!

Jo
Review β„–23

Super quick and friendly. Great service for SNS with tips and gave me the design that I requested which looks phenomenal. Great place to go to. I was a walk in and got my service done with not only great quality, but speed as well.

Da
Review β„–24

They do not clean their stuff properly nor do they do what you want. Always felt rushed there. But they did have good deals that’s why I’m giving 2 stars.

Me
Review β„–25

Very nice and great experience and service!

Do
Review β„–26

Very good tthank you very much such a great job each evety time. Thankyou. One love

An
Review β„–27

The ladies there are really nice but one of the ladies that did my nails was drilling my nails so much I have so many cuts she filed my nails really harshly which also left a few cuts and at the end my nails were super super uneven none of my nails are even some are not even the shape I asked for all. Some are wider then the other some are shorter than my others and she also left my nails really bumpy it looks extremely bad and doesn’t even really look like the nails I asked for and my skin is still bleeding from all the drilling and filing after a long time since I’ve got them done I haven’t even noticed how bad they were until I’ve already paid them and was it in car

Em
Review β„–28

I have been here twice and had bad experiences. I just got a set of acrylics which are all breaking off on vacation and was over charged, they force you to write reviews so they seem better than they are. Do not go here!

Sy
Review β„–29

Wendy did such a great job on my nails! She took her time and was so sweet to ask me frequently if I was happy with them throughout the process. Definitely recommend Family Nails!

al
Review β„–30

I had a great experience with them, love them!!

Sm
Review β„–31

I am in town from Colorado visiting family and wanted to get my nails done. I was googling a bunch of different places and looking at reviews and pictures. Family nails has Jelly nails which I have been trying to find a place in Colorado who does them since last summer and I have not been able to find anyone. I came into Family nails to get the Jelly nails and she did a phenomenal job! I love them so much! If I end up moving here I have found my nail salon and dont need to go anywhere else. Thank you again.

Ja
Review β„–32

The ladies are doing great! The sweet person who took care of me has a gentle touch and did an amazing job.

Ma
Review β„–33

This place is amazing!! Rose did a great job with pedicure...the best Ive had.

Ka
Review β„–34

Overall, I had bad experience it wasnt pleasing at all! The place wasnt clean when I went to wash my hands didnt have any napkins to dry my hands and didnt disinfect any of the stuff they had and didnt offer me anything and didnt give me any greetings and also, asks you for your cell phone for them to put 5 stars on there own page.me and my mother got our acrylics done and they didnt do a good job at all they left pieces of little hair on my nails I asked them to do them longer an they were convinsing me to get them shorter not just that but they were going to charge me $80 just for gel color and length.my mother nails the sides of our nails are curvy bumpy sloppy.I DO NOT RECOMMEND THIS PLACE AT ALL IT MIGHT HAVE GOOD STARS BUT AS SOON AS YOU GET THEM DONE NO THANK YOU!

Ty
Review β„–35

Great service. Family owned. I will return!

Sa
Review β„–36

Great services for nails and pedicure. Next day appointment when I NEEDED IT. WENDY AND VIVIAN know what theyre doing. Clean responsible, well managed. They listened.

De
Review β„–37

Been going to Family Nails for years. New management, higher prices but good quality of work!

Sh
Review β„–38

I love this place! The mother is awesome always relaxing. I used to go other places, but once you find a good place stick with them. Family business and very professional!! My place forever.

Ju
Review β„–39

Always willing to get me an appointment…very kind and professional…give them a try.

La
Review β„–40

My boyfriend and I went in, I needed a fill and he wanted a pedicure. This was a first for him and he walked out dancing! Loved the experience. My fill was done professionally and Vivian was so gentle. Great experience and friendly. Great place. Thank you!

Kr
Review β„–41

Very friendly excellent service

El
Review β„–42

Place was horrible the owner did my nails and they were awful I could of done a better job

Ta
Review β„–43

Very friendly people. They take their time when doing your feet. Only nail shop i been to that has foot blocks so you dont have to hold your feet up.( lazy persons dream) I would recommend checking them out. Very reasonable with prices

Sh
Review β„–44

Great pedicure received at family nails! Highly recommend

Ce
Review β„–45

First time ever getting a pedicure and it was an awesome experience. I highly recommend this place will definitely be back.

he
Review β„–46

Been here once. Wendy gave the best pedicure Ive ever had! Will definitely be back!

JT
Review β„–47

This is the best place near Sun City West to get a pedicure. They treat you like royalty and we feel great after we leave.

Ca
Review β„–48

Very good place love love love love love loves every one come here to try this place

Al
Review β„–49

I love coming here for manicures & pedicures! They are kind and a relaxing environment! It’s always my little get a way that recharges me! Splurge with the nicest pedicure.... it’s worth it! :)

Ta
Review β„–50

Rose is AWESOME!!! I did a walk-in with my mother, daughter and niece a little after 6pm knowing the shop closed at 7. Rose still took her time working past closing time and gave me one of the best mani/pedis I have EVER had!! Definitely will be returning!!πŸ’–πŸ’–

Ta
Review β„–51

Very good place I will be back

Da
Review β„–52

They did awesome!! My son had a really bad ingrown toenail and she did it so gracefully and he didnt even budge! This was my first time here as I am new to the area and I def will be coming back :)

La
Review β„–53

Very nice, clean & friendly. Will definitely come back! πŸ˜ŠπŸ’—πŸ˜Š

An
Review β„–54

Very nice, professional, takes pride in their work. Does a great job

Tw
Review β„–55

Place is too expensive 😫and to be honest very rude as well.

st
Review β„–56

Vivian did my nails and was wonderful! I showed her what i wanted and she did it perfectly. so happy with my nails πŸ₯°

An
Review β„–57

They did such an amazing job!!! They really took their time and service was excellent! Hands down best pedicure I’ve had yet!

Id
Review β„–58

They really are very horrible rude its sad how they post their own review on your phone the shouldnt even get one star they are horrible horrible they left my nails bad

Ha
Review β„–59

This is the best nail salon I’ve ever been to. I will definitely go here from now on. They can do the cutest nail art, and have super fun stickers. If you’re looking for a salon that can do pin test type manicures this is perfect. They are so kind and treat you like family. Wendy, Rose and Vivian helped us today. Vivian did such an amazing job on my nails. 10/10 recommend. It was only 45 dollars for a fill with gel, coffin shape, a design on one finger, a sticker on another and gems! Totally worth it!

Na
Review β„–60

Great staff, friendly and professional. I highly recommend this nail salon.

Re
Review β„–61

Super nice people, always curious and kind, always a smile.

Ka
Review β„–62

Loved this place! Walked in for a pedicure and couldn’t be happier! Highly recommend and it’s family run!

An
Review β„–63

Rose is AMAZING on pedicures πŸ’• very clean, FRIENDLY and gentle ! Vivian is the BEST on nails, she is always so fast and great quality work!! My favorite nail spot aroundπŸ’…πŸ™ŒπŸ½

Ma
Review β„–64

They are very nice and I love my nails πŸ’—πŸ’–

Ti
Review β„–65

I Had A Great Experience Here, My Nails Are Gorgeous & My Feet Feels Lovely & Great Prices Too πŸ₯°β˜ΊοΈ Vivian Did An Awesome Job πŸ‘πŸΎ

Ju
Review β„–66

Very good job my nails

Ci
Review β„–67

Love it here. Beautiful work. Highly recommend.

Ka
Review β„–68

Beautiful nails nice music and a really kind family business. Would highly recommend!

Gu
Review β„–69

Vivian did a great job with me and my daughter. I highly recommend her and her staff were amazing.

Ro
Review β„–70

I request a booking and they get back within minutes. Excellent service and very friendly.

Di
Review β„–71

Used the salon for both. Great service. I highly recommend.

Sa
Review β„–72

I have been coming here for over 5 years!!! I would recommend anyone to come here they are amazing

Ja
Review β„–73

Vivian did an amazing job on my nails. Exactly what I wanted!

pr
Review β„–74

Really nice, my nails are exactly what i wanted. very nice staff as well

Pa
Review β„–75

Awesome experience. Nicest nail salon this side of town that I have been to. I will definitely be coming back.My girls had their first nail salon experience here and loved it!Next time well make an appointment. We seemed to show up at a somewhat busy time.

An
Review β„–76

I had an AWESOME experience! Great staff, friendly, funny and professional!

Ch
Review β„–77

They look really good and there was good service I would highly suggest going here!

Ad
Review β„–78

Same as my daughter do not trust this place she took my phone and gave themselves a false 5 star review she cut my skin as well and was extremely slow and disrespectful i was burned with the drill due to constant filing!! run while you can

Ma
Review β„–79

They came out so cute and neat I love this place!

sa
Review β„–80

This was our first time here and they were accommodating, friendly, and did a great job. Ill be coming again.

Al
Review β„–81

Very nice, did a very good job . Definitely will be coming back again

M
Review β„–82

Enjoyed getting my mani/pedi :)

Br
Review β„–83

Wonderful experience! First of all it is hard to find a nail place these days that allows walk ins and can get you right in. All the staff was very nice and accommodating. Got me in right away for a mani pedi. Nails look great, great prices and great service, all very hard to find these days!

Tc
Review β„–84

Fast and professional! Vivian did a beautiful job on my set

le
Review β„–85

I got a mani and pedi great service, very nice and clean place. We will be coming back fosho

Sa
Review β„–86

Very good jobs jobs job

Ho
Review β„–87

Good nails salon .best nail ever vivian

Vi
Review β„–88

They were willing to do our crazy designs and were very nice.

Ar
Review β„–89

Very πŸ‘ very good πŸ‘

Ro
Review β„–90

Very clean and gentle. Vivian was awesome! Rose was great for pedicure. Scheduled next visit- found my new nail shop!

Ma
Review β„–91

Great service .I love it❀

Br
Review β„–92

My nails were done poorly. They were rough, hurt, and pulled me around like a rag doll.Paid over 100 for gel nails...... I have never paid that much ANYWHERE. I will never come back.

Ar
Review β„–93

Lovee beautiful

An
Review β„–94

Beautiful set of nails done quick and very affordable. Owner was very well versed on what she was doing and efficient! Will be repeat customer.

ra
Review β„–95

Vivian did a really nice job on my fill in today she shaped them really pretty and the design is perfect for the season

Su
Review β„–96

Vivian was super sweet and took very extra care fot my nail. No pain, very fast and she gave me exactly what I asked for ❀

Ta
Review β„–97

Came in looking to get my nails done and wasn’t sure on exactly what I wanted but they were amazing enough to help me find what I wanted and did an amazing job. πŸ₯Ίβ€οΈ Definitely coming back here :))

Br
Review β„–98

Vivian was amazing!! She did what I asked for 😊 all very nice! I’ll be back!

An
Review β„–99

Great place! Friendly folks!

Gr
Review β„–100

Good job πŸ‘

Information
100 Photos
100 Comments
4.6 Rating
  • Address:12801 W Bell Rd #135, Surprise, AZ 85378, United States
  • Phone:+1 623-875-2077
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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