Use anyone but them!! Charges are almost double what they quoted. Waited on hold multiple times finally got a manager, emailed multiple times. So far of all the contacts I have had with multiple people, not one has followed through on their promises. I have multiple properties and always use the competitor now because of the extras on the bills, unauthorized changes charges and the fact that they never follow up. WM still owes me over $400 and they agreed to pay 2 months ago...nothing yet..
Cannot get anyone on the phone
Great place to get a job ask for RUBY
Use caution google maps has the entrance a little off from the actual entrance. Checked in at the scale. Secuirty was friendly and professional. Provided a pick up number and was immediately assigned a dock door. Was loaded within 40 minutes. They will allow you to check in earlier them your appointment. No overnight parking here but there are several truck stops near by. No street parking. Heavy loads coming out of here.I see management reads the comments so management, I would like to see more signs on to navigate on the property, I got lost but a friendly employee corrected my mistake and I would like to see more people using their PPE. Lot of folks walking around without a vest..
People seemed friendly enough. Signage is terrible yes, but if youre just a residential guy looking to get rid of a pickup truck of stuff, just follow the commercial rigs right up onto the scales. Therell be a person at the scale house wholl direct you from there. $31 for less than a ton.
Great place to pick-up loads at
Excellent service!! Be aware the drop off area closes at 4:00 PM sharp. I was told by a WM rep via the website chat that they were open until 5:00 PM... this must have been the office area only. I arrived at 4:15 PM and called the number posted on the signage. Thankfully they opened the drop off area so I didnt have to make a second trip!! This is what I call quality people doing quality work! I cannot say enough good things about this facility.
Make sure to bring a safety vest or you buy one for a dollar.
They will load you just under the overweight limit. 79,999. Excepted load @ 40k, ended up being 46+ and the loads don’t pay for the amount that you carry. No money to be made here. Scales are NOT certified, so once you’re loaded the closest scale is 40 miles away and you need to go in fueled up. If you’re over weight and have to return, they’ll only take off one cube to get you under, meanwhile you’ve lost 2 hours+ on your clock trying to get out of town.
Easy to get to and courteous employees....4 stars instead 5 cause it stinks worse than the other one...lol
First of all they have no signs to tell you anything. they have no signs that tell you which lane to be in so we waited forever because we had to go around and get in line a second time. They have no signs that tell you the rates for the garbage. We had a light load of some yard waste but the minimum charge is 32 to $35 no matter how little waste you have. Horrible waste of time never going there again. Go to the Glendale landfill.
Standard open air landfill. The smells are interesting and there is always trash blowing everywhere. There are large dumpsters clearly marked for household trash like cardboard, landscape, metal or general trash you can use for a fee. Surprise residents usually get in once a month for $20. They do not accept hazardous waste or tires. Pull up on the scale and they will give you instructions on where to go and take your info. Great place to dump all your spring cleaning garbage.
Great landfill. Easy access to dump your trash. Clean and friendly...
Absolute RIP off! First of all they take your DL license when you enter, have never had that happen, but came clear when i left after dumping about 100 pounds of tree trimmings that cost 30.00 dollars. They also had me back up to a large bin that has a barrier that doesnt allow you to get that close, you have to either throw your stuff over or under it. Pain in the A**!. Ill never go back.
Best job Ive ever had!! One step closer to saving the earth!!
Just an awesome place to be
If you go pick up, go in with at least half a tank.dint trust their scales. They are off by 600lbs. Expect to be there 3hrs. The good thing is, People there work woth good attitudes. Over night parking scattered on the side of the road about a quater mile away before you get there. Maybe 3 or 4 areas.fits 1 truck each
This company thinks the customer needs them and treats customers as you are at the DMV.Gave one star because I couldn’t leave zero
A plant where they allow the maneger to have romance with married employees
Bad customer service. Cash only today due to credit machine being down, not even an apology. Also make sure you get clear instructions on where to go, I have been sent down the wrong way multiple times. Last comment, Im not really ever sure what its going to cost sometimes you get a deal for being a local resident sometimes you dont sometimes its more expensive sometimes its a good deal
VERY DANGEROUS!!!! They doubled the prices from last year and took away our ability to throw the yard waste and household trash in the dumpsters by the scales. Now you have to go back to the actual landfill with garbage trucks and run the risk of getting hurt or into an accident because the garbage trucks or dozers can’t see you. Don’t bother going in there with a car you’ll never get in or out. The trash and filth is everywhere so be sure to wear proper footwear and gloves because when you get out of your vehicle the trash is all around you.
I didnt have any issues.
The ph # shown on this page is useless. Options given did not pertain to the question I had. When I finally did get a hold of someone 25 mins. later, they couldnt tell me if the Surprise AZ location had cardboard recycling and could not furnish a ph # for the location. She said she would have to Google it . I said thats what I did and this was the # that came up.... Theres 30 mins. Of my life I wont be getting back..
If there was a zero option i would give it. Tried to get employment verification and there is no phone number to talk to someone. Call human resources and they say i never worked there. Who the heck did i work for then? All my stuff said waste management
Easy in easy out. Not sure what others are belly aching about.
I was not told ahead of time the price for dumping is $73 per ton along with ridiculous surcharges that came out to $464 for dumping seven tons of clean asphalt while other places are free. So if you plan on dumping anything more than one ton find somewhere else. The lady in the scale house wont tell you any prices until after you already dumped your material and then you have no choice but to pay.
Over priced, very poor lay out. Will never use this place again.
I took a twin box spring, two empty, large cardboard boxes and an old celling fan. Was told it weighed 600 plus pounds and was charged $30.00 no way..
Im picking up a load from here today and my trailer air hose snapped off I was not able to move my tractor and trailer at all due to broken air hose I was locked... Road service was going to cost me $300 they help me fix this issue you saved me $300 thank you Jason and the maintenance team
Went early and did dumping by backing up to bin using a truck. Suggest a broom to bring to wipe bed for cleanup.
Their new driver smashed a giant hole into the garbage can and when I called for a replacement they said I had to Wait a WEEK for one, Even when I offered to pick it up so we didnt have garbage bags collecting outside for critters to get into and they said NO its not allowed.......so for a WEEK we have to go without a trash can that THEY ruined in the first place!! it makes NO SENSE!!!
Youve got trash? They have a place for it.
Would not recommend, constantly getting hit with extra charges, super hard to deal with, ended up more expensive than what was originally quoted.
This place really stinks!! Theres trash everywhere and its full of pests. What a dump!!
Expensive, 30 dollar minimum
Its a dump run by idiots.
Very bad