My family and I had an excellent experience (given the solemn circumstances) with Simply cremation. Their team was always prompt in communication, clear and followed through with great attention to detail from start to finish. Jamie was exceptionally helpful and reliable. I could not be happier and highly recommend them to take care of your funeral arrangements.
Karle helped us with all of the arrangements of getting my father back to our home state for his funeral and burial. She took care of all the paperwork, flight arrangements and making sure he looked peacefully at rest in his military uniform. She was easy to talk to and had an incredibly warm and reassuring way about her, that you just knew you were in good hands. I would highly recommend Simply Cremation and Funeral Arrangements.
Simply Cremation & Funeral Arrangements was very easy to work with. Michael answered any questions whenever I emailed him or called him. He is compassionate & will help you in any way he can, which I appreciated since I live out of state. I would highly recommend their business.
Simply cremation was very professional and helpful during a difficult time. My brothers cremation was handled quickly and efficiently and with kindness. They took care of all the paperwork and kept us informed throughout the process. I highly recommend their services.
Karle made the whole process so easy . she was very concerned that everything i needed to have my brother cremated and sent back to houston tx. was done correctly and with as little pain as possible. she eased my mind and heart greatly thank you so very much
The staff seems nice here. The Surprise location was not where the funeral service is held. The office is nice, but they send you to Goodyear to an old dated place. Ive been to a ton of funerals in my life and this was the worst dated place. I will not recommend having any funeral services with them if you are expecting a crowd, like a updated place, prefer actual walking room inside, want to feel not rushed and etc.My family was told they had three hours for the funeral. It was rushed. The eulogy was 35 minutes long and then people filtered out 20 minutes later while the hosts told us our time was over. Even though they said 3 hours in the beginning, we had to tell people not to come and pay their respects due to this time constraint. Before people were all gone, I asked how much time we had left and the host said we were done. Thats when I made calls.If you plan to buy memorial cards through them, they print the one side facing up, but when you switch it over...the other side is upside down. Youre spending about $2 per card. My family complained and they said this was how they did the cards. I have never seen any cards in my time at funerals that did this. No refund, but they want to give us a few so we can be happy. We have a big family, and thats why we bought a lot more than a few.When we complained, the staff apologized for the mistake and said they would replace them. But then we hear from the lady that signed us up. Karlie...or Karly? She says it is normal. Weird how two different things were said to us. Either way, do yourself a favor and drive down to the goodyear place to see this dated place before putting down a deposit. In this experience alone, I cannot recommend this place to any friends. Some places dont nickel and dime you...while others have no issue with it. Yes, you lost a loved one...but remember that this is business to them and others. It seems places like these grow calloused to your actual feelings. Good luck
Karle and staff at Simply Cremations in Surprise Arizona were so kind and compassionate and helpful when my husbands sister passed recently. We are 2300 miles away and depended completely on the staff. Everything went smoothly so that we could take time to grieve privately while the sad details were competently handled and completed. Thank you.
Jamie and the entire staff went above and beyond to help us with my mothers cremation. From expediting the process of getting death certificates to answering all our questions and concerns. They treated us with great care and respect. If you have found yourself in the unfortunate circumstance of needing a cremation service, these folks are too notch and will help you with everything along the way. Highly recommend.
Simply Cremation was great. They were extremely helpful in taking care of our Cremation needs. My Mother and I felt the Staff was very nice and sympathetic to our needs. We didnt feel taken advantage at all during our experience, they didnt push any unneeded or unwanted services on us, and they explained the process that we needed to go through very thoroughly.Overall, in our time of grief, they were incredibly helpful to my Mother and myself.
During this time Simply Cremation provided a rapid and efficient service. The efficient and responsible manner in which they conducted themselves, at a time that we had no idea what was to happen certainly helped us get through this difficult time.
The staff was very nice, friendly and courteous. Everything was done in a timely manner. You could always reached them for any questions or concerns you might have. I would definitely recommend their services.
From my first conversation with Cynthia while enquiring about their services, my impression was that Simply Cremation is a very professional and compassionate organization. I was so impressed that I did not consider any other options. Our first meeting with Karley was very informative and comforting. You could easily tell that from our first meeting with the receptionist, throughout the entire process, Simply Cremation is a first class operation. I would highly recommend them to anyone needing this type of service.
Thank you Karle and staff for helping us through the process from the beginning to the end. We were not prepared for my sister’s death. We were very touched by your compassion and professionalism you showed towards my family and I though our difficult time.
We loved working with the staff at Simply Cremation.The chapel was just the right size for a smaller service and everthing went smoothly. Everyone was so friendly and helpful when we decided to divide up my husbands ashes. I was able to buy a lovely little urn last minute with no pressure on which one I should pick. They also found the perfect Pastor who did a wonderful job even though he had never met Bob personally. We would highly recommend them to anyone needing a cremation and service in their area.
I talked to a couple places and immediately knew that Simply Cremation was the one to go with. Their staff was kind and patient on the phone during that initial call and throughout the whole process. My dad was the first to pass in the family, so I had no experience with what to do. Karle helped us through everything and was great at providing guidance. Thank you, Karle, and the rest of the staff at Simply Cremation.
Simply Cremations was so easy to work with they took care of everything for us and made the process so simple. It gave us time to mourn and not think about any of the arrangements or paperwork.Would recommend the services they were professional and compassionate and helped guide us through the process. They were available for questions and responded asap.Their services helped us immensely through a sad time in our lives.Annette was a great resource to our family.
The staff we dealt with were very professional, knowledgeable and sympathetic to our situation. Even though it was a very sad time for us it was a pleasure working with you. Thank you!
Respectful, pleasant and thorough
We had a wonderful experience with Simply Cremation. Annette is such a kind person and took care of all our needs. She is genuinely compassionate and we enjoyed working with her during an extremely difficult time.
We had a very nice experience with Simply Cremations during our very difficult time.
I guess its ok if you like doing your services at a Taco Bell. Thats what it reminded me of. Not a funeral home, just a store front, like a circle K or a vape store. Disapointing to say the least.
The compassion they showed my family and the dignity in which they spoke of our mom was amazing. The process was simple and efficient which is so important under the circumstances- I would recommend 100%.
They were very helpful during a difficult time. The paperwork of the process was fairly straightforward and the price was fair with no unexpected add on charges.
They really took care of us during an extremely difficult time 5 stars!!!
Simply Cremation provided the most respectful and diligent service at a moderate cost.