Absolutely the worst interlock device company ever. My cars brakes started acting up immediately after installation of device. Was assured by their mechanic that everything was fine. 27 days later my brake system failed. When i informed them my car was in the shop because of the brake situation. They proceeded to tell me that it would cost me 80 dollars to get them to give the mechanic the code to properly work on my car, if not i would be at risk for a violation and a lock out if the mechanic didnt work the machine properly. I asked them how this was fair to me, to essentially use my legal predicament to make more money off of me when my car breaks down after their mechanic caused the problem. They did not care, first they said it was the law. Then when I called guardian, their direct competitor, they informed me that this wasnt the law and that no such charge existed at guardian if your car broke down. When I called back to alcolock they denied saying it was the law and essentially told me that since i had signed the contract i had no choice other then to sit there and blow in the machine while the mechanic worked on my car, or to pay the money, or risk the violation and the lock out charge. When I asked to speak to a supervisor i was told that they were all on vacation for two months! I wish I was making this up but im actually going through this right now. Absolutely the worst interlock device company out there. As soon as my vehicle is fixed I will switch to guardian. Unbelieveable customer service and unscrupulous company.

Can’t even keep a monthly appointment commitment and might have to take another day off to come back.

Best in the biz