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Don & Johns Automotive
1080 E El Camino Real, Sunnyvale, CA 94087, United States
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Don & Johns Automotive

Comments
Yi
Review №1

The best automotive shop I have ever been to. Easy to talk to, super honest and very very helpful… I would recommend to everyone.

At
Review №2

Very good and courteous service. Been going to this place for a decade. Highly recommend it.

Ri
Review №3

Tony is the best. Honest.

Do
Review №4

Tony and his crew are simply the BEST! Don & Johns Automotive is what every car owner hopes to find when they need help with their car! Tony is honest, straight forward, exceptionally knowledgeable, and does excellent work - and always at a very competitive rate! It appears that Tony and his crew always do a little extra to your car as well but never mention it or charge you for it! I cant put my finger on it, but its a great feeling! The system in which they use at this shop is a winning one - for everyone! 5 ⭐️⭐️⭐️⭐️⭐️ all the way! 👍

MA
Review №5

These guys are the real deal, a rare to find trusted mechanic. Its clear walking In to the shop that they are organized, clean and have certified mechanics. They fixed my Ford edge but I saw All types of cars being serviced. Highly recommended, good work Tony and team.

Wi
Review №6

Good repair shop. I am not easily trusting of automotive repair shops. I know of many that overcharge and do poor quality work.This is not the case with Don & Johns. They are honest and do good work. While I usually perform most car repairs myself at home, I do trust them at this shop.

Ty
Review №7

Highly recommend this shop. One of the best experiences I’ve had with an auto shop. Very honest mechanics, good prices, highly respectful. Come here.

JE
Review №8

Easy to talk to, clear about what will be done, and friendly.

St
Review №9

I never write a review after using a place for one time and this is why.Ive been at this place twice: the first time I had an issue with the ball joints and they fixed.The second time was a week ago when I came to ask for an estimate for 60K maintenance and some extra tasks. A person behind the counter, I think his name is Tony, told me that hes is pretty packed but would call me back the same day or the next day.Totally fine, no problem on my side. Nobody called me the same day, nor the next day. After a wait for one more day I called and reminded about myself and the estimate and Tony apologized and told me that he would definitely !!! call me back the same day.Of course, he didnt... I called the next day and he told me, this time without any excuses, that hes busy.Maybe they are good, but this is the problem, you have to chase them and remind them about their promises. Will I give them my business? No!! Do they care? Of course no, they are busy.Tips to the management: Its totally fine if you cant give an estimate the same day, week, month or a year. But keep your promises, or dont give any.

Ma
Review №10

Courteous, clean, orderly. Detailed breakdown of work and cost of service. Knowledgeable. Patient with my questions. Don’t feel they are trying to sell me unneeded services. Tony is a great listener and explains matters in a clear and understandable format for the lay person. A pleasant experience in the somewhat fraught environment of automotive upkeep/repair.

Ka
Review №11

This was my first visit as my previous shop has closed. I had to get my COVID-casualty car towed. They communicated well, werent pushy, the work orders are very clear, and when I picked up my car, they had even cleaned the filthy windows inside and out. Thats service.

Ha
Review №12

Kind, honest, and efficient

S
Review №13

HONEST and AWESOME repair shop! They gave me the estimate for free(dealer would charge $150 for investigation only) and explain the problem to me. They were not trying to me scare me into doing some expensive fix/maintenance like other shops did. And Tony is super friendly.

Ju
Review №14

Professional shop - excellent work

Pa
Review №15

Exceptional service! Found their business on Google, and based on reviews there, decided to give them a call. I needed to have a headlight bulb replaced on my 04 accord (not a simple task as you have to get under the car - bad design!). I already had a bulb from a previous attempt, so they only charged me labor ($40). While there they pointed out that one of my brake lights was also out. They were only going to charge me for the part, but as it turned out I had a bulb for that too, so they installed it for free! And thanks to my AAA membership, I got a 10% discount! Was in and out in 15 minutes. Ill definitely be using them in the future!

He
Review №16

Very thorough checking for problems and keeping up maintenance.

St
Review №17

We have used Don & Johns Automotive for over 14 years now. They are trustworthy, knowledgable, fairly priced and efficient. Our car has been consistently well cared for by their mechanics. I highly recommend trying them you will be glad you did!

Mo
Review №18

Love Don and Johns! Honest, great service, AAA 10% discount, Tony, at the desk, is super! Weve taken our cars there for about six years.

M
Review №19

They did a great job! Very friendly service.

Mi
Review №20

Very good work, 2 year warranty for AAA membership. Clean shop and very courteous owner.

De
Review №21

Don And John automotive is a rare place where you can find a honest and fair mechanic. I have been taking my car to them since 2002. If You need a good mechanic just check them out.

Cu
Review №22

Great services and trustworthy. It is the only shop I go to the last +18yrs

De
Review №23

Went for a smog test, No bells and whistles but a smooth and super efficient service,

Ra
Review №24

When your car breaks down on the road for no apparent reason and you have to call a tow truck, this is a great place to have it fixed.

Sy
Review №25

Great service. Friendly people.

Mi
Review №26

Honest and high quality service by Tony!

Ja
Review №27

Tony has worked on all our cars for the past 20 years. We wouldnt go to anyone else.

Sa
Review №28

Great service and HONEST!

Mi
Review №29

Excellent auto shop

Information
4 Photos
29 Comments
4.9 Rating
  • Address:1080 E El Camino Real, Sunnyvale, CA 94087, United States
  • Phone:+1 408-739-1119
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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