Ive had mixed experiences here. Sometimes the staff has been pleasant and courteous and other times they have been short and rather miserable.I have rarely had much of a wait in line and they seem to be pretty proficient in their duties regardless of their demeanor.There is plenty of parking available although it is all on street parking.All in all, not the best or worst post office Ive ever been to.
Weve lived in our house for two years. Our carrier will continuously do complete turn arounds in our yard and leave packages on snow piles ON THE ROAD (even when our driveway is plowed) rather than walking them across the road to put them on our property. We have filed multiple complaints and have heard nothing other than a confirmation that our complaint was received. My husband called today and spoke to Erin regarding the most recent issue, as our yard is ripped up yet again. I watched the carrier back 3/4 of the way down our driveway, only to turn around IN OUR GRASS tearing it up at the bottom of our driveway. Erin informed us they are not required to carry our mail up our driveway (although FedEx and UPS and the other ones do) and that the carriers are not allowed to put their vehicles in reverse. We have NO other issues with ANY other companies except for USPS. Erin also had no desire to send anyone out to check out our driveway and yard that she caused damage to. Conveniently after my husband called, I received an email about our package stating they were unable to deliver it. Then they also informed me that they will no longer deliver packages to us due to the carrier not being able to turn around, we are now required to pick up all packages at the post office that are shipped through them.
What a horrendously slow post office. Ive been waiting for a check that everyone else got a week ago, and even though I live the closest its taking the longest to get to me just because I live in Sunbury. Fix your system!
Such an awesome Staff !! Theres a woman named erin there who goes above and beyond .Thank you so Much for all your help
They have no process for passport photos and wanted me to wait an excessive amount of time while they served other people behind me in line.
Rude and incompetent staff.
Good
Staff is always pleasant and knowledgeable. Sometimes it seems maybe they are understaffed but there are only 2 windows so you may have a wait. Very nice staff though and they process you quickly.
Been trying to call for more than a hour and the phone goes straight to busy.. Theres not even a way to get in contact any other way.. Horrible service..
They help you in every way they can.
Every employee working here is a complete JERK,i will travel 10 miles to avoid these people......I know you must hate your jobs but dont take it out on customers....