Horstman Networks saved my company after a server crash. The entire team at Horstman Networks was professional and extremely responsive to quickly help us out even though we did not have much of a previous relationship. They were able to recover every single piece of data in my server transfer, when initially it didnt look good. I cannot say how thankful I am to this company and team for coming through for me and my company quickly, professionally, and doing everything for me immediately. I look forward to our continued relationship! I am extremely thankful that I called Horstman.
Very helpful! As an online teacher, technology is vital for my work. The folks at Horstman helped me see the issues with my technology and gave me some excellent options I could take. Highly recommend this local business!
I worked with Ann on getting a new laptop through Horstman. She had all of my information from my old laptop transferred to the new one and took the time to go over the workings of gmail in Chrome since gmail is no longer supported in Internet Explorer.I really did appreciate the help plus shes checked back with me via email to see if all is going well with my new laptop and asked me to let her know if I have questions. Thats been very valuable and what you call good customer support.
I called and spoke with Anne and was told i could bring in my computer whenever I had time, ive had to set up appointments at other places so that was really nice, when i got there Anne was also at the desk to greet me with a smile, she was also very professional and gave me a quick rundown of the process. Everything was taken care of quickly and the service was exceptional.
I had a computer problem, which was getting worse in the last couple of weeks. I spoke with Ann at Horstman, who was very kind, since I wasnt able to explain the problem very well... images on the screen scrolling up and down by itself, so I brought in my computer for a wellness check. When the problem persisted, they continued until they solved the problem, which involved the mouse. Throughout, it was really nice dealing with Ann, who was professional and easy to talk with. Im completely happy with the service and would recommend to anyone. (My son-in-law referred me here originally) This actually is a refurbished lenovo computer which I bought from Horstman a few years ago, and except for this solved recent problem (which involved a mouse bought elsewhere), Ive been very happy with it.
Recently I brought a yoga computer to horseman computers. It was a absolutely delightful experience from beginning to end thanks to Ann. Normally I am apprehensive about the services because of cost and time. Ann gave me options and keep me updated every step of the way, she is professional and passionate about her work. Horseman computers is the best in the business because of hiring people like Ann. I’ll definitely be using them again when I have computer issues.
Bought a new HP elitebook from Horstman. Ann was friendly, and very professional, answering all my dumb questions. Im always afraid to buy a new computer and loosing programs and setting up a new computer. Love this one without all the hassle.
I bought a computer from Horstman Networks When I had an issue they where right there to take care of for me. Thank you..
Horstman computers is great they have been instrumental in the setup and maintenance of our security system as well as our day-to-day maintenance of our laptops and PCs including the setup of our Network. They are always helpful troubleshooting issues including sending out techs on a moments notice. Will most definitely recommend horstman computers to all my customer as well as business colleagues thank you Brian for all of your help.
It is with much enthusiasm that I write about the quality and service mywife and I have received from Jason and Brenda at Horstman Computers.There have been numerous times when my wife and I needed ourcomputers repaired or replaced. Horstman Computers fixed ourcomputers quickly and properly at very reasonable prices. They havesold me a much better computer than I had, allowing me to be much moreefficient in my line of work. As important were the many times I went tothem for advice or suggestions that allowed my wife and I to better operate our computers. Horstman Computers is as good as it gets.Sun Prairie is lucky to have this firm.George Conom
These guys are the absolute best! They are efficient and super accommodating! They support both our resorts and they are always available to help with all our needs!
Fair prices, 2 no-show.
I called Horstman Computers about two months ago because I had a problem with our outdated server that needed attention ASAP. Jason came out and fixed the problem that day. Since then he has helped us with various problems. We were in need of updating all of our ten year old computers so Jason gave us a very reasonable price on all new computers and a new server. He spent an entire day setting everything up for us and made sure that everything was perfect before he left. I would highly recommend Horstman Computers!
Jason and Brenda have always been so helpful to us. They are able to remote into our computers to fix our issues whenever we call them. We are so happy with The Horstman Team.
Jason supports our entire company and he is amazing. Our employees love him! We now save thousands in it support per year and now everything just works like it is supposed to. I would highly recommend him for any technical issues you may have.
I have worked with Jason and his wife both personally and professionally for our business and I could not recommend them more. Horstman Computers is friendly, knowledgeable and goes above and beyond! We absolutely love working with Horstman!
I love my new laptop its so fast! It turns on in like 10 seconds, my last laptop took over 5 minutes. They even helped me setup my printer remotely for free that was so cool. Thank you horstman computers! I will definitely go back in the future and recommend this place to my friends and family.
These guys fixed my computer and when I say they fixed it my computer ran just like new. I very picky about who I let work on my computers because there have been several people who have just done me wrong. But these guys were outstanding. Professional and courteous. A great company, and I will use again.
These are great! They are much more than a computer store. They have wired two complete offices for me as well as set up all phones and computers. Tech support is minutes away. If they cant help online or via phone they will be out to you place within minutes. I couldnt imaging my businesss running without them.
Jason and his team at Horstman Computers helped me when I was in town seeing a client and my stupid laptop crashed. I thought I was completely scr*wed, to be honest, but they not only got the problem fixed, they did it in less than 2 hours for what can only be described as an extremely reasonable price. Trustworthy, friendly and super fast. I have no problem recommending them 100%.
Horstman Computers helped me figure out which lap top was best for me. I ended up getting a MacBook and I absolutely love it! I have had no problems so far and am very happy I went through Horstman Computers!
Have worked with Brian on several occasions with different computer needs. Has provided me with excellent service and great deals on computers as well as monitors. Very nice crew to work with as well, all around a great place to get your computer needs taken care of!!
Horstman computers has been a simple solution to all my IT needs. Friendly staff, knowledgeable employees, and great pricing have made me a customer for life! Great work Horstman computers!! Thanks.
Great place. Knowledgeable staff. Quick turn around.
Horstman Computers has been our IT support Company for 3 years now. Jason supports our company of 30+ employees and we have never been happier. Jason and his staff know there stuff. They are a true credit to local small business. If you are in need of tech support look no further!! You will be in good hands.
Bryan is a good guy, always a smile when you walk in the door. I appreciate their hard work on 3 computers for me and fantastic pricing.
Ive had my computer worked on by Geek Squad 5 times online and twice in their store and they were never able to replicate or fix the problem. I also had a different computer repair store work on it and they were unable to replicate or fix the problem.James came out this morning and immediately saw the problem I was talking about. He ran a battery of in-depths tests and was able to determine that it was not a hardware or driver problem. We looked at the problem websites in different browsers and we determined the best approach.Computer now runs faster and has no more browser issues.He even did a couple of quick tweaks on my wifes computer to make that run faster as well!
Came in with my old laptop in hopes to purchase a up to date machine and recycle my old one and brian took the time and helped me find the perfect machine that suited my needs. not only was he able to set up everything with my new backup hard drive he was able to recover years of family photos i thought were lost on my old dead laptop free of charge! highly recommend brian and his staff!
If you are looking for excellent quality service for your PC or Mac, I highly recommend horstman computers. They have worked on several of my computers and I walk away a satisfied customer every time! Be sure to talk with Jason!
Had a PC problem I couldnt figure out. These guys fixed things remotely. Never even heard of such a thing. Jason, was amazing and repaired my problems online in just minutes.Absolutely incredible, and I highly recommend them to anyone!
Highly recommend Horstman Computers. Service was quickly performed and fixed a serious problem. Friendly and professional staff. Very reasonable pricing, too.
Horstman Computers has the best service in town. First time I called them because our whole network was down Jason and Curt arrived in about 20 minutes. Turns out our 7 year old router had failed. Jason had a new router programed and installed in less than an hour and all of my computers were back up and running. While programing the router Jason noticed my computers were infected with malware and spyware he ran his scans on both of the reception computers and removed all the garbage and now they run like new. I was nervous when I asked what the bill was going to be... Jason said the scans and virus removal were complementary its a thank you for calling us and the total bill was only $105 for the router and labor. Simply Amazing! Jason is a true credit to small business! a year has passed and I continue to be a valued customer. There has been several times where I needed help with technical/IT issues for my business and they made themselves available to assist every time. I have recommended them to many of my friends and family.Also Jason sold me an HP Elitebook it was his personal recommendation and its the best Laptop I have ever owned!!!
Jason & Brenda are awesome! So knowledgeable & quick to respond. Theyre lifesavers when it comes to my office systems and website!
Hi FolksI just want to share my experience with you as I availed the service of Horstman Computers. My PC got stuck while I was doing my office work. I called their store and visited them. They repaired my PC in just 3 hours in just $50. They provide actual and root cause of the problem. I recommend it to everyone.Cheers
Jason and his staff are always accessible and pleasant. We have had great success with their support both personally and at work. They really know their stuff!
I take my families laptop and tablets to Horstman for all our tech needs. They ALWAYS do a great job. We won’t take our business to anyone else.
Friendly staff. They cleaned up laptop and loaded Windows 10. Reasonable rate. I recommend them.
My in-laws from Iowa were in town just for the weekend and they were in desperate need of a new computer. We went to Horstman on a Saturday, about a half an hour before close... My in-laws ended up getting an excellent HP machine for a steal. Although no technicians were there at the time, the salesman telephoned Kurt (repair technician) and he talked us through all the details. For example, not everything was installed onto the machine that my in-laws needed. We were able to leave my in-laws old computer there. On Monday, Kurt put all their old data onto a flash drive as well as the programs they needed to upload onto their new computer. Kurt said that he would walk them through the uploads over the phone as soon as they received the flash drive. I mailed the flash drive to them, but of course they didnt end up calling Horstman Computers until 5:30pm on Friday (they close at 5pm on Fridays over the summer). But Kurt was still there and worked with them over the phone for some time to make sure they got everything downloaded and up and running. This was AFTER CLOSE on a FRIDAY. Awesome customer service! (My in-laws arent computer savvy at all. Im sure Kurt saved my husband and I hours of frustration trying to help them ourselves. Thank you, Kurt!)It is too bad that the woman who previously posted had a bad experience. Horstman only gave her an ESTIMATE of $250. I imagine it is pretty difficult to know what is wrong with the computer for sure before you open it up. If it ended up being only loose connections, I know Horstman Computers would not have charged her the full $250.These folks are honest, hardworking and nice. Im sure they are still only human, but I would go back time and again knowing that these folks are trustworthy and seem to really enjoy helping people.
Remember those nasty viruses that your computer can get if someone clicks on the pop up ad and wants you to purchase an antivirus? Well, my sister got one on my laptop computer while we were traveling. I could not leave my computer like that and I didnt know anyone in the area. I did a little research at the library and came upon Horstman Computers.The first thing is that they had my computer fixed in about 3 hours. They completely got rid of the virus and now you cannot tell that anything ever happened. They were very professional and matter of fact about this type of virus. It was a little pricy to get it fixed but that was due to the nature of the infection on my computer. Horstman was a class act and very helpful! Thanks guys!
The Windows 10 upgrade for me personally was a disastrous venture. Horstman Computers did a wonderful job of repairing the mess I made when I foolishly thought I could fix the issues myself by watching a couple of YouTube videos. Im back online and my laptop is performing as well as when it was brand new. THANK YOU!!I would recommend them to anyone!
Jason and his team provide the best IT support in the Madison area, we have been with them for about 5 years now. We are very happy customers!
We love our new website, Jason was very easy to work with and understood what our needs were. He saved us thousands compared to other quotes. Thank you Horstman Computers!
Support family owned businesses and anything thats survived this long in the world of Walmart and Amazon
Horstman Computers fixed my dell laptop and now it runs fast again like when it was new, thanks for the good deal you guys rock!
If you are looking for good quality service for your Mac or pc, I highly recommend horstman computers. They have worked on two of my Macs and Im extremely satisfied. The price was much better than the Apple store. When you have a problem, or like me a harddrive crash -- go see Jason.
They are the very best we have ever had for support!
Jason & Crew are the best at resolving your computer issues period, going anywhere else is a waste of time, Thank You so Much
I trust these guys! At the same time, for many years our companies have grown. I totally trust these guys!!!! (Just had my laptop checked out a couple of weeks ago)
Sweet