I Really appreciate the guys that came to my familys rescue. They took the time to find out what was going on and what needed to be done. They were always on time and had good communication I recommend these guys to anyone. Thank you Duck, Mike and George you guys are GREAT and I appreciate everything you guys have done. Thank you again.

I discovered that my toilet flooded two bedrooms, closets, bathroom, and the hallway in my brand new home and immediately called ServPro. They were at my house in less than an hour with their equipment and explanation of what to do to take care of and dry out my flooring so that water would not expand to the walls, etc. Trayvon was the main contact and person in charge of my cleanup. I could not have asked for a better person to show up in this crisis. He was so helpful and empathetic. He was patient in explaining everything they were doing and what the process entailed. He reported to my house each day for several days to check the moisture level and made adjustments as needed to take out equipment not needed or add equipment to areas that were taking longer to dry. Would definitely recommend ServPro.

Mike Hooks was the crew chief for our clean up. He and his crew were respectful of our home and provided quality service. Kept us informed of their progress and helped us throughout this process. I would highly recommend them.

Great!!! I always deal with them when its time for my carpet to get clean and they always do a wonderful job. Almost like family and the price are reasonable

After a hose busted under our kitchen sink while we were away, the Servpro team came to our rescue. Shaun and his crew were quick, responsive, knowledgeable, and professional. They worked with our insurance company to ensure the appropriate steps were taken in order to prevent further damage and clean up the current damage. Unfortunately, the majority of our original hardwood floors had to be removed. Shaun and his crew made this unfortunate process fairly painless and were very helpful and reassuring during a stressful time. Cant recommend them enough!

I was just so pleased that my first and only call was to Servpro. They came quickly and just handled the situation like the pros that they are. Excellent communication, work, and follow through. I highly recommend.

Very professional crew. Thorough cleaning. Awesome with home owners concerns and needs.Highly recommend Shaun and his crew.

Used SERVPRO at our business to clean our carpets. They were responsive and very professional. I would highly recommend calling them if you want good quality work done in a timely manner.

There were several parties involved in this clean up and I could always count on ServPro of Sumter being professional and responsive, highly recommend this team

Excellent job of drying damaged area and removing old damaged materials. They were very courteous and always on time. They left their work area clean. I will use them again if I ever have the need.

Had a flooding on the first and second floor of my brand new home and had to call Servpro to the rescue. Hands down, the best team I have ever seen and worked with. The Production Manager Shaun was very thorough in explaining the process and billing. Duck and Jesse did an amazing service and ensured my home was taken care of. I couldn’t have asked for a better group of people. They definitely put me at easy by explaining the entire process and ensured all my questions were answered.

The toilet in my children’s bathroom started leaking. There was nothing but grey water flooding the bathroom and my hallway. Unbeknownst to me, the water leaked through the bathroom linen closet and into my den and into my hallway. The hardwood floors were damaged beyond repair. The water damage was more significant than I initially thought. My insurance adjuster recommended for me to call Servpro in Sumter, SC. It was after hours when I was told to call. I am so impressed with the timely manner in which they responded. Duck and Mike are the two men that came out to assess the damage. They are awesome!!! So down to Earth and answered every question I had. I’m beyond impressed with this company. If anyone needs to have repairs done for water damage I HIGHLY recommend this company.

Duck and his crew are Professionals with a capital P. Dont know what kind of sorcery they did to get the smoke smell out of my sons room but its done and done well.

My house flooded and I called the insurance that same day and they gave me their information. Serv Pro was able to come to my home within 3hrs to start on removing the water. Shawn and Trevon did great work and work over time to get remove the water. Through out my experience they went over and beyond with my home. They keep me in the loop of what was going on and they answered all my questions. I just want to say thank you !!!

Mike and his team from Servpro did an outstanding job cleaning our home after a kitchen fire. They worked continuously to clean the walls, fixtures, all kitchen items, portraits, everything! We were very pleased with the time it took and their efforts with cleaning up the smoke and soot damage. It was a very pleasant experience during a distressing time.

Customer service was great ! Thanks to Mike, Trevon, and Jesse.Those guys did a great job. They saved me time and money after my water problem. I would recommend them to anyone ! thanks Guys

We arrived to an unfortunate water pressure problem that left a saturated third floor bathroom and bedroom thru main floor and all the way down to the first floor standing in 2 inches of water. Shawn and Trevan arrived after hours to begin to remove water from the home. They did what they said, when they said, were professional and helped calm my nerves during this experience! it was a Friday night...and they worked thru the weekend. Good people. Thank you Trevan and Shaun! Stephanie Sturkie & Gary Smetana

Water pipe broke in the ceiling (we are built on a slab) and the living room ceiling fell in. We got the water, insulation and debris up off the floor, Servpro came in the next day and did a fantastic job taking out the wet insulation from the attic, cleaning up the sheet rock in the ceiling, placing plastic to cover the 6x6 hole and placing dryers and a dehumidifier in the room to help it dry out completely. They even took our area rug back to their shop, got the water out and dried it. I wasnt going to call as I felt we got up the water and debris but am so glad I did. The folks who came were extremely friendly and efficient, knew more about mold than we did and they really came through for us in areas we would not have thought of. They communicated with our homeowners company and paved the way for us to ensure we were ready for repairs and mold free. So in essence, dont think twice about calling should you have a problem in your home. They handled things we would not have thought of and did a great job of it.

Super group of people. Very prompt and professional. Would recommend them highly. Thank you ServPro.

EXCELLENT SERVICE!!! On time - kept me informed of the status of my situation - answered all questions politely and with understanding of my stress level - professional - cognizant of my personal belongings so as not to cause unnecessary, additional damage.

You cannot beat customer service and customer care. Corporate performance with local service. Keep up the good work!

Took a rug there for cleaning and they did a great job

SERVPRO of Sumter provided excellent service and they were very informative and knowledgeable of their work. Sean, Katlyn, Trevon and Shannon were very professional. Great job, keep up the great work!

Such a great experience with Duck. He talked us through everything that needed to be done and everything he completed. Truly helped us through this troubling time.

We were happy overall with our Servpro experience.

SERVPRO of Sumter provided great service and an excellent response time when we needed them in a hurry. Katlyn and Buddy were professional and very accommodating.

Great experience from start to finish! Katlyn, Shannon, Trevon, Duck and Shaun were very nice, gave a courtesy call before arrirving and they did a great, quick job.

Prompt response and very helpful

Posted a full time job, offered no benefits

Very professional and helpful!