They came out and gave me a good price. He was very professional. He took the measurements that day and told us the glass would be in within a week to 10 days. 7 Days later received a phone call that glass was in. 3 days later it was installed beautifully and professionally. Would highly recommend them again and will definitely use them again.
Glass Doctors is a wonder company I will definitely recommend…. I called them on a Wednesday about lunch time explained what I needed fixed not only could I bring it to them the same day they even offered to come to me I was like wow… I received a call Thursday afternoon saying it was ready & I could come by anytime. I figured it would take weeks not days & the price was no where near what I imagined it was so much lower …. Glass Doctors is a great company with a friendly staff 5 stars!!!
They came out and started working in our door, as soon as we called. They were polite, professional and efficient. They had our glass back in our door within a week. They always cleaned up and left no glass or mess. Would definately use again if needed!
Scheduled an appointment to measure for glass replacement and an appointment for the install. Both times the tech was not only on time, be was early. Very professional, friendly service. Great job!
Great experience. Very informative, did great work, friendly installers.
Very professional and courteous. We plan to do business with them.
I had to have window glass replaced due to them having a seal break that caused fogging in between the glass on two windows, one upstairs and one downstairs.I had them come out for an estimate which I thought was a bit high, but used them and ordered the glass for both. They came back about a week later with the glass and did the install. The two guys, Alex, and cant remember the other ones name were very professional and did a great job replacing the double paned windows. I have no complaints about anything they did/said. Appreciate the quick turnaround.
Glass Doctor really came through for me. They fixed my window so no rain would come in until my replacement window glass came in. It stormed 3 days in a row and no rain came in. My replacement glass came and Glass Doctor fixed my window. Thanks again Glass Doctor
Install was awesome, technicians were friendly and knowledgeable, great price for the job.The only downside was a new guy who showed up to talk to his coworkers, he didn’t knock or use shoe coverings, that was very disconcerting/rude.
I came in around 8am on the dot.. out before 0830. And even put my phone holder back on..Can you Say Excelling Expectation Masters.
Technician was very knowledgeable and helpful. Glass Doctor repaired the broken window panes for a reasonable and fair price. I would use them again.
Suzie (office manager) and Greg (glass professional) were wonderful and professional - really cared about my satisfaction!
*** Contractors beware*** I am a contractor, I called to have a customers window repaired. When I called, I let them know I was a contractor and even told them the bull needed to be in the business name. After waiting for 4 days for the tech to arrive, they sent the poor guy to the wrong house 40 miles away. Customer Service called me to explain the issue then proceeded to tell me they dont deal with contractors, just home owners. Maybe that should be in their marketing? Maybe they should have told me that on the initial call? Wasted 4 days of my time and put me behind 4 days. Poor business ethics.
We had a double panes glass panel that had gone foggy. Called Glass Doctor and they came immediately, measured the window, repaired a loose spring and ordered the glass. Right on time they called and said the window was ready to be installed. Made an appt for the next day and they arrived on time and cheerfully installed it. Everything was professional, prompt and hassle free. Easiest repair we have ever done. We highly recommend this company!
I didnt think I would be so satisfied. The gentleman called to let me know round about when he would be here and again when he was on the way. He was very kind and professional and did a quick job putting in new glass for the windowpane which he cut just outside. Ill definitely be using glass doctor in the future if need be.
Excellent service, highly recommend. Replaced a very large window that had lost its seal & became foggy. Very neat & efficient installer.
Great installer with a great attitude.
The young man that came out to do the work was friendly, efficient, knew what he was doing and cleaned up after he was done.I also like their warranty on the window replacement especially since it is a double paned window. I also liked the office girl that I made the appointment with. She was personable and friendly.Thanks glass doctor........
All around great service.
We had a break-in at work. I had removed the window and they were able to install a new one in just over a week. This was weeks earlier than anyone else. They were very reasonably priced, too.
Very responsive, professional and fast!
Replaced upper window double pane. Outside pane was broken by some object. Great service rep. Very professional.
Greg was professional, timely, kept me informed and did a great job.
Very professional on time good service 👍
Dakota was professional and polite.. Im thoroughly please with the work and his awesome customer service.. I highly recommend this company.
Gregg was meticulous, professional & so nice. Perfect service!
We had etched and fogged windows that needed to be repaired and Glass Doctor got the job done beautifully!
Very responsive, friendly and prompt. Quality work with a 10 year warranty. Replaced broken bedroom window. National chain name but locally owned and operated.
The person who did my wind shield was nice just the women in the office had a attitude an god forbid you have ur phone on they got mad an made me turn the volume off . Then a man came inside to see how much it would be to get his window replaced an when they couldnt understand what he was saying they got a mad face an attitude an the man just turned around an left.
Technician arrived at stated time on both occasions ( inspection and repair) acted very professional in his demeanor. Represented Glass Doctor very well.
This company is punctual and I love the professionalism. I received courtesy calls and quality work that did not take long at all! I will use this company again for my window servicing needs and would recommend them to anyone seeking these services.
In the middle of things getting closed and halted for the pandemic, the insulated dual pane insert in it French door got broken. We had no idea what to do! We called a friend who found Glass Dr in a Google search, and called them. They came out in about 90 min (definitely reasonable), and have is an estimate to fix. We had them do the work. The most impressive part was that the gentleman who did the estimate and the work, Malcolm (I believe), was able to make my wife comfortable with the options. He is courteous, friendly, and understanding. HIGHLY RECOMMEND!!
I am very grateful for Glass Doctor. I had a glass shower door break over Christmas holidays. I was given a few estimates to replace it by other companies in town and Glass Doctor was by far the lowest; they saved me over $500. The man who came to measure and install the door was very polite, explanatory and professional. 5 star service.
Glenn was the man! Quality work and saved me a ton of money with identifying that the sealed glass unit was available for my house. 10/10 will use the Glass Doctors again if any of my windows break again.
Glenn was very helpful and friendly. He answered all my questions. He fixed window and was very polite.
Was on time did a great job
Worst nightmare, I ordered a glass that I was told would take max total 5 to 7 days to order glass and install. I had to keep calling this company for update of delivery and installation of my order. I kept getting the run around by Susan(extremely unprofessional and rude) of glass order, however she kept changing up her reason for delivery and installation. Susan was not user friendly, service was not on time as promised to be delivered with no apology . She stated their estimate was free, however when i got the bill they had the nerve to charge me extra $10. After waiting almost 3 weeks, I finally got the window installed today 7/31. Having good customer service is just as important as the technician who actually do the work. I paid for my service in full, no discount offered. This was my first and very last time that i will deal with Glass Doctor. The technician however did his part.👎😈
Had a glass shower door installed. Arrived on time and completed job with no issues. Great results.
Glass Doctor replaced a window that had been damaged by a BB. The technician came out prepared with COVID-19 protection and measured precisely. Showed me why the other bid I had was not measured properly and would not fit the window frame. Replaced the custom 2 layer window in less than an hour with no mess and all payments were handled on site with a credit card and handheld computer. Great service and very professional/highly skilled technician.
Professional staff and excellent installation of shattered patio sliding door.
Did a great job with the windows on time
Very professional, informative, efficient, and competent!
Glass Doctor did a great job replacing my glass. Thank you.
We, would highly recommend Glass Doctor from start to finish, true professional service was given to our home window glass replacement project. Glenn called to let us know he was on his way for the bid as well as day of install and arrived on time. The job was performed in a professional manner and site left clean.
Hard to find competent skilled labor nowadays. Malcolm was as good as they come. He was extremely knowledgeable, very skilled and a real pleasure to deal with. If need any glass repair Malcom at Glass Doctors is the one to request.
We are highly satisfied with the work Glass Doctor provided. Their technician was very professional, respectful and friendly. The work was done and area was cleaned up in a timely manner. Will recommend this company to anyone needing glass work done.
Great company and staff. They did seven windows.I would strongly recommend
Very professionsl. Job well done
Glass Doctor of Summerville was a pleasure with whom to do business. Very customer friendly, always called when on the way and always showed up on scheduled time. To see them work, there is no doubt they know what theyre doing with confidence. They explain the entire procedure. If you need windows in your home repaired or replaced, I would absolutely recommend Glass Doctor of Summerville. Theyre prices were the best I found also which is a plus!
Great job. Love my shower. They were easy to work with.
Craig was our technician who replaced a window upstairs. He did a great job and staff was very helpful and friendly over the phone.
Great service on time very polite reasonable prices
Glass Doctor replaced several cracked windows in our home. They were on time, friendly staff, and completed the job well.
Three windows seals broke and they did a great job replacing them and making sure everything went together correctly.
Malcom was very efficient and completed the job in a timely manner. He let me know everything he was doing and how long it was going to take. I would recommend Glass Doctor to anyone who needs windshield replacement.
Although there was some difficulty in obtaining the correct windshield for my car, I was kept very well informed throughout the process. The staff was very cordial and providing an excellent product was clearly a priority. I appreciate their thoughtfulness and conscientiousness.
Wonderful service
Everything was done perfectly. Technician was very fast. Only thing was missed some glass in the driveway.
Quick friendly servive
The service was great. The work was great.Malcome was on time very kind and respectful. I will recommend you to my family and friends.
Very professional good price and completed job on time. Thanks
We love the results of the repairs! Very professional and easy to schedule repairs to our old cloudy windows!
Everyone I dealt with was friendly and helpful. Super service!
Very professional and efficient service. Will absolutely use again!
Professional, friendly, respectful staff. Work completed in a timely manner. Received written cost of work to be done. Cleaned up after work completed. Would recommend Glass Doctor of Summerville.
They were ahead of schedule repairing my broken window. Couldnt be happier....
Great experience and very professional.I recommend them highly above others Ive dealt with.
Very pleased with the service received and recommend highly.
Every aspect of our experience with Glass Doctor of Summerville was exceptional.
My experience. We hired this company to give us an estimate on 2 vent leaks in trailer and put a storm door on trailer. Estimate was $1050. They dont guaranty thier work which we agreed to. They explained in detail what they were doing. Unfortunately I still have a leak in my house and the work looks bad. Door is functional . My conclusion is they not only guarantee thier work, way over priced and they cant guaranty that they can even fix the original issue. I do not recommend this place.
Great customer service and transparency with respect to repairs.
Fast and professional service
Very nice, understanding people.
Very professional experience from the estimate to the install.
Service people was 👍
Outstanding replacement, awesome technician
Fast and friendly
Great service and work!