Great service, great price. Replacing the battery took about 45 minutes on a Samsung s6. Performance is like new
Very fast and professional, Jason and i think his name was Troy were very helpful i break my phone a lot and this has had to be the best service i’ve had ever.
Tyler took phenomenal care of me. I was in the middle of a road trip when my phone broke and he was quick to take care of me and get me squared away! The crew at the Sulphur store is awesome!
Great customer service! And very fast!!
Very good at what they
Very friendly and very helpful.
Kevin was great! We went in to get a price to fix my sons screen and it was just about closing time. Kevin didnt seemed to be in any hurry to close. He even offered to stay a little late to get the screen changed out for us. Super nice and appreciated. In no time he had the phone fixed and it looked great. Id recommend this place to anyone needing this service. Thanks again Kevin.
Horrible would never go back ever! My phone worked better when it had my cracked screen. Let these clowns fix my screen my phone is ruined! Phone goes off won’t come back on then have to take it back here only to wait hours for them to fix it and then when I leave there’s more issues with my phone my phone is trash now and all because of this place! This place is a joke! Won’t even put my cracked screen back on or give me my money back! Waste of time! Won’t recommend or come back. Save the hassle go to Lake Charles!
Very quick and efficient.
Good, fast service.
I originally took my phone to AT&T since Ive been a client of theirs for 32 years and they kept trying to sell me Direct TV instead of addressing the fact that my phone was not working. So after wasting an hour there I decided to take it to fix my phone to see if they could help me. Immediately once Tyler looked at it he said it was my screen and thats why it kept going black and was not responding to touch as well as flashing. He said he could fix it in 45 minutes, which he did and now it works great. Tylers personality was wonderful and should I have any further issues to bring it back in and he will take care of it. I have no problem recommending or bringing our phones back to fix my phone.
100% recommend this place. My phone was fixed within 20 minutes and for only $130. My screen was cracked and my LCD screen was blacked out. Fixed my screens, put my SIM card back in & still had all my apps, photos, contacts, everything!! If I ever have any problems I will definitely be going back.
They are fast and work is done correctly. They confirm all work with you before it is preformed
Stopped in around lunch time to have battery changed out of my iPhone se. The store is very clean and service was excellent. Their prices are pretty reasonable and it only took bout 45 mins. We just went had lunch and came back and it was ready. I’d definitely recommend this place for phone batteries
I LOVE this place!! Every time I go to the store I’m 100% satisfied with the service. I’ve never left the store without my problem being solved. Very helpful and knowledgeable about any device I bring to them. I give them a 100 star rating and look forward to my next visit. Thanks Fix My Phone!!!
Great customer service! Walked in to have my iPhone screen and possibly a speaker fixed. He fixed it in less than an hour. He explained that my speaker didnt need to be fixed since often times its because of the mesh screen, that is apart of the screen, that gets dirty. He gave me the quotes right there at a very cheap price.I picked up the phone and he confirmed it was working fine and no need to replace. I just really appreciated his honesty and everything about this service was professional and I am very satisfied and will come back again! So thank you!
Always have a nice experience at this place. Highly recommend if you are in need of accessories or repairs.
Amazing! Busted my IPhone 7 screen a few weeks ago and tried to keep using it. Everyday it got worse with less functionality. I made an appointment with Jason to replace it and seriously had my phone back in my hand within 20 mins with a beautiful new screen! Jason Parker is amazing and provided top quality repair work along side great customer service in a very minimal wait time. Thank you again !
Amazing staff, very professional and knowledgeable. I was on lunch and they did an amazing job at fixing my phone quicky and the screen looks better than original!
I have to say that Fix My Phone in Sulphur does business like I wish everyone did. I went in with a dead phone and my mind in a panic. Jason greeted me in a very professional manner. I was convinced that the internal battery of my phone was dead. I was prepared to pay whatever it cost to replace said battery. Jason checked it out and determined that the battery was fine. He told me that it was probably the charger. He took his time and explained every thing that I could do to check out the problem. Jason could have easily sold me a new battery and I would have never known that I didnt need one. Jason has definitely earned my business for any future phone issues. I will pass on his name and his businesses name to all of my friends. Thank you, Jason!
Been there twice to get couple of work phones fixed and they were great. Very fast and excellent service.
Very knowledgeable and courteous.I was in and out with a new batteryIn less than 30 minutes.It was an awesome price also because theyRun great promotional pricing now and thenThrough text to their customers.I highly recommend them . Friendly customerService is key and this company has it!
I’ve been here a couple times for a cracked screen on my phone. My husband has been there to replace the charger inside his phone. They have always been very nice and helpful. Excellent service, and I never have to wait long.
They were so nice. Got everything done in a quick manner. Would recommend them to anyone. They have fixed all our phones and other things that’s been broke. Great experience and great groupOf guys at the lake Charles and sulphur store!! Thanks
Very knowledgeable staff.. AT&T told me I would have to buy a new screen for my iPhone- but Ethan reset it and within less than a minute it worked perfectly & best of all- he didn’t even charge me! Thanks Fix my phone
The guys there are always so helpful, freindly and are always honest with us! I always and only go to Fix my Phone in Sulphur! I bring all my phone issues to them and them only!
Friendly, great service, knowledgeable, and they try to help you with the best deal! I recommend them to everyone!
I love this company’s service! They always fix our device in the time they say it will be fixed.Prompt text messages notifying you of when your part arrives, then again when your device is ready.Jason is always so pleasant and always smiling.Great company!
Excellent service. I was selected for a free screen repair for a Father’s Day giveaway. Fixed my screen in less than an hour. My home button was also cracked, and the very well could have been dishonest that would have cost me losing my phone or paying a lot more for repairs. When I was going to buy a new phone case, he sold me a cheaper, more reliable case then I originally had chose. Just goes to show they care more about the customer than making the little extra money they easily could have. Thanks Fix My Phone Sulphur! I’ll definitely be back!
Great service! They had exactly what I needed on hand to repair my phone.
The employees were very nice and helped out a lot ! Got my phone screen replaced in about 45 minutes! Awesome place.
My phones screen was shattered, went on eBay and purchased a LCD screen for $24.00, I took the new screen and my phone to the Fix My Phone and they fixed it for $66& some change. They did an excellent job!!! I will not be going anywhere else but here for my phone to be worked on for any reason. I WILL be recommending this place to anyone & everyone!!! 🐁💜🐀
My experience, horrible. Although the person working here was great, this company put a cheaper screen on my car phone 7 plus than what Apple would have, and charge the same amount. Then he didn’t put any sealer around my phone which made my home button stick up. They didn’t have any and they’re a phone repair store. I’ll never return nor recommend them to anyone.
Jason was very helpful. Explained everything I asked about. He was kind, pleasant and professional. He was able to fix my phone while I waited.I believe the pricing was fair.
Jason is super nice and very helpful. Thank you for fixing my ipad cheaper than what Apple would have charged me! 😀 And faster as well.
The fix my phone employees were kind and they fixed my phone screen in no time. Would definitely recommend this to anyone and everyone. Thanks guys.
They were very patient as I am not cell phone savey.Answered my questions in a way I could understand.Very Good Job.
Quick, quality work. Friendly employees.
My sons screen was cracked bad and I went and got his screen fixed. When I went to pick it up it looked perfect! These people are very professional and service was excellant!
Fast service. I dropped off in LC and requested pickup in Sulphur since my phone had to be brought there anyway. They did it with no problem and it was much cheaper than I expected.
Quick clean easy. Emails were responded to very quickly. Phones looks like New again with warranty thanks!!
Great service and was able to pick up same day
Awesome sweet staff! I certainly recommend everyone to come here for there broken devices. Quick service and response on your device. They certainly know what there doing!!!
Awesome service! Fixed my phone in no time! Highly recommend using them!
I locked up my new iPhone xr and Tyler took care of it in less than 30 secondsThank you Tyler excellent job, fast, courteous and very Knowledgeable.I highly recommend this shop and Tyler!
Im very pleased with the service. This is a high quality operation with people who actually know what they are doing and who are pleasant dealing with you. I will use them again.
Walked in at 6:01 and they closed at 6 even though they were closed the guy still fixed my phone and was very nice about it! I wish I could talk to someone about getting that man a raise because most people wouldve turned me away. Very cheap to fix my 6+ cheaper than apple wouldve charged
Quick, fast, friendly and very informative. What else can you ask for? 👍🏽
Fast and very friendly service and staff. Had my screw changed out in 30 minutes and it’s working great
Great customer service by professionals.
Fast, Friendly and fantastic service. 11/10
Very nice workers and I was out with my fixed phone within 30 minutes. Definitely will go back if anything gets broken again!
Very professional. And guaranteed phone to be fixed by a certain time and had it fixed. Have used multiple times and always satisfied.
Very friendly, helpful, and knowledgeable staff! It was nice to come in and get what I needed without any hassles.
Always very helpful and friendly!! Always our go to for repairs!!
Great new location and atmosphere! Service is just as good here as it is at their other locations! Definitely recommend.
Very friendly and even gave me some extra parts that i needed for freee 5 star guaranteed
They were very respectful and fast! Appreciate them replacing my screen
Today was the third time Ive been to fix my phone those gentlemen are the best in service and very polite and helping you in every way they can I would recommend them to anyone
Romel was amazing. He helped me right then. I went a little early before they opend. He opened up just to help me out! I definitely recommend them for any of your phone needs!!!!
Good and quick work. Very nice and clean establishment.
Friendly-professional--and affordable. The tech. wasted no time to repair an I-phone 6s and was completed within 15 minutes.
Very friendly and knowledgeable. In and out quick with fair price
Great People and very fast it probably took less then 20mins to fix my screen :)
Always a great experience!! Would highly recommend the store and staff.
Great service as always!! This is why i keep coming back...although i have insurance with Sprint Fix My Phone is much faster, more convenient, and pricing is fair
Ive always had a positive experience with Fix My Phone, in any of their locations. The staff have always been efficient, knowledgeable, and courteous.
Great service, affordable, and fast. Went to have a new battery out in my phone and was told 30 minutes, but was done about 10 minutes sooner. Very friendly staff.
Made my appointment online the night before.Walked in and he identified my phone immediately and quoted a price.Took less than an hour and he offered a screen protector and applied it for me.Couldnt be happier!
Great customer service. Keep up the good work!
Great customer service, fixed my phone within a hour. Would definitely recommend to anybody
As always great customer service and quality work?
Fast and quality service. Saved me in a crunch.
The store environment is always clean and organized. Friendly competent service.
Sales person was nice. Helped with installing a tempered glass and Otter box case
Super nice and fast service.
Great, fast and easy good attitude and all around friendly
They are verry nice and friendly I had excellent service .
Theres absolutely no one in SWLA that comes close to Fix My Phone when it comes to servicing phones and offering advice before repairing your phone or iPad. These folks have more knowledge and patience than anyone Ive dealt with in the past. Comparing Fix My Phone to their competition is like comparing Lightning to the Lightning Bug. If you drop your phone, have problems with your iPad or computer (in my case - my MacBook Pro) please do yourself a favor and visit the best service centers in town - Fix My Phone. I learned today that they have three locations to best serve you - In the Mall, off Nelson near Wal-Mart and in Sulphur off Cities Service by Wal-Mart. (And NO, I dont work for this company!) Thanks Ethan, Jason and Nick.
Awesome job!! Way better product than expected, went above and beyond!!
Great customer service! My screen was completely shattered when I brought it in and it only took them 20 mins to fix and it looks brand new!
Very helpful and I got a discount card for the next visit
Had my phone fixed and charging in 30 minutes! great service
Very courteous, repaired on time, and very helpful.
Not open during listed store hours. Has a note on door with modified hours and still not open. I guess I will go down the road and give someone else my business.
Awesome service! Highly recommended! A+++++
Thanks for fixing daughters phone fast
Polite, knowledgeable, customer friendly folks who do what they say!
Excellent customer service!! Quick & easy! 😊
Walked in and walked out in no time. He helped us find exactly what we were looking for.
Great customer service! Fast and friendly!
Ethan was fast, friendly, and efficient. Will go back!
Great and friendly service
Great friendly quick service.
Nice and quiet place, friendly people!
The best
Great service
Fixed my phone is awesome
Excellent service and fast.
They went above and beyond to fix my phone.