user
Function4
12560 Reed Rd STE 200, Sugar Land, TX 77478, United States
Appearance
Function4

Comments
Ja
Review №1

Function4 is an excellent company. Quick reply times, efficient techs and they are always so kind! I highly recommend them for all your technology needs.

Jo
Review №2

Function4 has supported my law firm for many years. We are a demanding customer! Function4 is always flexible in meeting our ever-changing demands.

Ka
Review №3

We use them at my work and they are always very friendly on the phone, fast service and when the tech comes out he is so nice, quick and fixes everything

Mi
Review №4

As a smaller family owned business, it is critical to outsource technical knowledge to trusted business partners. Function4 is one of those valued partners providing IT solutions and creating value through AI to allow us to grow minimizing additional labor costs and improving overall efficiency.

Sh
Review №5

Christian has been amazing. I had so many questions about the entire process and he was always there to answer them. After installation which went amazing he checked in with me to make sure everything went well. After a year of having the equipment he still checks in. Function4 is great and so is their entire team. Thank you for everything.

Jo
Review №6

I have been a client of Function4 for several years now. They have always provided top notch service, great printers and fair pricing. I plan on staying with them for years to come. Best place for a small business printing needs

An
Review №7

Function-4 is like having a trusted friend in the document management business. They have always responded to our needs quickly, but with great care. Our account manager Christian has set the bar for all others. Keep up the great work!

Ji
Review №8

Sagemont Church - Function 4 is a cost effective solution to toner resupply that takes the headache and hassle out of a monotonous routine. They are always very fast on shipping, and when we have called them for repair assistance, they are here quickly. Most appreciated is the excellent communication skills they have, which are sorely lacking in most service-based companies today. Another nice touch for a large organization is the yellow labels on the shipped toner that indicate which printer they are for- saves a lot of time!

Do
Review №9

Function4 has been our approved HP toner vendor for almost three years now and have been absolutely fabulous. The law school has saved so much with them. We save approximately 35 - 50% over Amazon, and they only sell OEM cartridges. No need to ever worry about messing up your equipment with these original cartridges. Great company and fabulous customer service. Kevin Box is a top notch rep who goes the extra mile for his customers and Deborah Williams handles all of my orders with care. Thank you Function4 for the wonderful support during these COVID times as well. Highly recommend this vendor.

ch
Review №10

Great customer service! And great products. We have very satisfied with Function4.

Al
Review №11

Blake Yancey (my account manager) and Scott Blakley (help desk tech) did an amazing job setting up our new office copier. Blake went above and beyond from helping Tony lift the machine, to programming each work station. Thank you so much for taking such great care of us! Tony thanks for the heavy lifting and overcoming the assembly challenges. Job well done!

Ri
Review №12

Great company, great service!

Sh
Review №13

Function4 has great customer service. Once our copier had a jam, I was able to easily go online and put in a call for support. Less than 5 minutes later I received a call from the tech name Bradley and he said No, problem it looks like I am 20 minutes away from you, see you shortly. That was super quick and he got straight to the point to get us up and running!!! Thank you so much

In
Review №14

We love Harold Brown!! He is always quick to respond, goes out of his way to find any answers to questions we might have. He keeps us running smoothly, we literally could not have our business without him. He always has a smile and friendly thing to say. I could go on forever about what a great guy and technician he is. We LOVE him!!!

Te
Review №15

Great customer servicer and very accessible and easy to work with.

Ry
Review №16

The guys at Function 4 have been awesome to work with. From great prices to a very responsive customer service and most importantly, great machines. Our rep, Trent, checks up on us, remembers and follows up on any previous concerns/issues, and is always ready to go above and beyond to get us the help we need, when we need it, even when the issues have been on our end or third parties. If you are just looking for a good price on quality equipment, youll find them hard to beat in that area alone. If on top of that you are looking for a team that will have your back with a passionate concern for your overall success, I cant recommend them enough.

Po
Review №17

We have completed 3 years of working with Function4 and their staff. From the moment we call and the service rep answers, they are always attentive and responsive to our needs of supplies. As for the technicians, Harold is one of the finest techs function 4 employs. Extremely knowledgeable on the copy machines and very efficient in getting it back to working order. Five stars is not enough to really rate how valuable Harold and the rest of the function4 staff are to our PostNet store. Keep up the good work!!

Ch
Review №18

Upon arriving at work we noticed something was wrong with the printer. We called Function 4 right away and Jeff was able to show up in a timely manner and fixed our printer. He also cleaned and changed some parts on the printer so that it was performing at the best of its ability. He was professional and made sure everything was working properly before leaving.

ch
Review №19

The entire team at Function4 has been great! Over the many years I have worked with them it has always been very apparent that the customer first focus starts at the top. In every one of my dealings with them they have always looked for ways to benefit our firm both from a manpower efficiency stand point as well as helping increase our profitability. Function4 is one of the few companies out there that is willing to put the best needs of their customer first, regardless of the impact to them. Integrity like that is hard to find today so if you in the market for it, I suggest you look them up!

An
Review №20

I highly recommend Function4. Service is quick and easy to schedule.Our regular tech is Jeff Guenther and he is a true asset to the company. Jeff keeps me informed about his status and arrival time. He is always nice to talk to and does his job very well. Our sales rep Jack is easy to reach and takes good care of our account.

Ro
Review №21

Function 4 is great and very helpful, especially when you are in a pinch. Brad, was graciously enough to leave his office and come out to our sight, took his time to walk us through and resolve an issue. GREAT CUSTOMER SERVICE!!

Ma
Review №22

We are very pleased to have Function-4 as our copier service company as they are super thorough. If we have an issue, our tech, Harold Brown, responds via telephone or text almost immediately to gather further information about our problem and/or to advise us of his ETA. Harold does not only fix the problem about which we called; he checks the entire system for problems which may be just over the horizon. Since we started using Function-4 our machine service calls are far less than with our previous service provider.

De
Review №23

As a first time CFO of a mid size Oil and Gas Manufacturer, developing a Managed IT solution was integral to the success of our organization. Function 4 was the perfect partner to help us achieve that end.From ownership to sales associates, their team is focused on top notch customer service and quality solution delivery. Response times are always expedient.We had an issue with printer toner at one point where the sale associate drove across town to ensure we had no down time. As we live in Houston, that drive is comparable to driving across some states in the Northeast.If you are searching for a great IT solution provider, look no future. You have found what can essentially serve as your virtual CIO.Derek AtwoodGulf ManufacturingCFO

Po
Review №24

Jeff G. is great! Always patient, kind and very knowledgeable. Goes out of his way to ensure that we are always up and running smoothly. Complete value to the Function4 Service!

De
Review №25

Harold is one of the best Techs I have ever had the pleasure of working with. He is very professional and very understanding of the client needs. He goes the extra, extra miles to make sure the machines are running. Thanks Harold you are the best!

Cr
Review №26

I highly recommend Function4. Service is so easy to schedule using the web portal. Our regular tech is Jeff Guenther, hes is a true asset to the company. Jeff keeps me informed about his status and arrival times. Hes great to work with and is a top notch tech.

Ri
Review №27

Love their customer service and the technicians, Harold always takes priority every time we’re having an issue with our printer and does his best to figure out what’s going on as well as give us a lesson or two on how to trouble shoot it outselves. He’s very intelligent and kind and knows his stuff!

Lo
Review №28

I highly recommend the team at Function 4. Our Solutions Advisor, Ed Hoffmann, consistently works for us to find solutions to our day-to-day challenges and is always prompt to respond. Scheduling service calls and ordering supplies on-line is an awesome tool and a great time-saver. We greatly appreciate all that Function 4 brings to the table.

Me
Review №29

We have been doing business with Function 4 for 4 years and have never had any problems. Blake Yancey is our account rep and he is fantastic. The office staff and the service technician, Brad are always courtesy and helpful. I highly recommend Function 4.

Vi
Review №30

Great company, customer orientated.Very knowledgeable.Great dealing with all of techs.Great with helping answer any questions I have.Met Blake and he is a very friendly and knowledgeable with all the questions I asked.

An
Review №31

Harold Brown is such a blessing to have as a tech. He is very prompt and attentive to my press maintenance needs. The entire experience in dealing with your company is amazing!

Dr
Review №32

Harold is the Boss of repairs and keeping the machines up and running! If you are ever about to try something new hell be your expert guide! He works well with their sales team Blake & Ryan (good peeps as well!) so youll be in good hands!

Dr
Review №33

Jeff always come by in a timely manner and is always very professional. He also efucates us on what hes doing and why we are having issues with our copier. He is Awesome!

Ja
Review №34

Always a pleasure working with this company. John & Harold are almost always the ones who come in to our company to service our digital color printers. These guys are so sweet and knowledgeable. I always have great service when these two are there.

Mi
Review №35

The copier needed servicing at my job and I never know who will be coming out to service it. Well it happened to be Jeff who has came out many times before this. He is such an awesome technician. He comes in, knows exactly what the source of the problem is and fixes it. Not only that, he gives great customer service and even remembers my name! 5 stars for you Jeff! You rock!!!!!!

Je
Review №36

Ross Lasley is my account rep here and he is terrific! Always responds quickly with the information I need. Drops by to check on us. Very knowledgeable person. I recommend this company and Ross to everyone!

Le
Review №37

Function4 is a great company, easy to work with, service is great also, I encourage anyone who needs a copying service company to buy or lease from them. My sales person stays in contact with us, so we know whats happening in the printing/copier industry. I highly recommend them.

Sa
Review №38

Harold Brown is our technician, and he is very knowledgeable on all the machines we have here. He is amazing!

ki
Review №39

Function 4 always are prompt and knowledgeable whenever I reach out to them. Great customer service

Br
Review №40

I have worked with Function4 for just over a year now. I initially worked with Jack as our sales rep for some new equipment, and we are still working with their staff for ongoing type maintenance.I have only had good experiences with them so far and would recommend their service!

Ju
Review №41

Kind and professional! Gave a detailed account of what was happening with each printer and repaired the issues in record time. Thank you so much!

Ti
Review №42

Kody Merchant is very responsive and a good advisor. Palm Harbor appreciates him. He answer phone calls and helps us find solutions to our needs.

Ca
Review №43

Harold is my regular tech, he is an asset wherever he works. I followed him from his last employer to Function 4 and I consider him one of the best tech in the business.

Ma
Review №44

Our rep, Raveen Phifer, has been absolutely AMAZING. Extremely knowledgeable, responsive, and helpful! Every interaction weve had with all Function4 team members has been positive and professional, and were thrilled our company made the switch to them.

Er
Review №45

Weve been with Function 4 (Digitec) for over 20 years and have never had a bad experience. They are prompt, knowledgeable and a pleasure to work with. I highly recommend all services they offer.

Di
Review №46

Function 4 has the best service reps. ThanksJeffrey for keeping our copier in great working order.

Gr
Review №47

Function4 reviewed my needs, came up with the most economical solution, delivered as promised. Thats the most I can ask of a vendor.I recommend them highly.Griff LasleyA&I Parts Center

Vi
Review №48

Harold performs quality work and is always here when we need him.

sa
Review №49

I’m really impressed with how Raveen Phifer handled the entire process, start to finish. We were passively thinking about upgrading to a color machine, but she approached us and got the ball rolling, and her follow up has been excellent. Speaking from someone who has a lot of sales experience, it’s quite rare to find a person like her who not only has the product knowledge but the service skills to back it. This is the 3rd machine weve acquired from this company, and I highly recommend them!

Ch
Review №50

Function4 is very attentive to their customers, and very helpful when installing a new copier. We enjoy their services at our Property Management office.

Ma
Review №51

Love working with Function4, Ed Hoffman and the team have helped AWC through several pinches. Appreciate the entire team.

Va
Review №52

Harold is simply amazing . He is very detailed......

Ky
Review №53

Weve been a customer with this organization for almost 10 years. Great service and always easy to deal with.

Pa
Review №54

Very dependable, fast response. Great service!

Ja
Review №55

As a former customer of digicrap. They had to change their name to hide the stank. No service at all besides Matt. Call to get toners and wouldnt get a call back. Call to get service one again no call back. Inconsistent billing all the time... if I could give no stars i would.

Al
Review №56

Five stars for Mr. Harold Brown :)

La
Review №57

Raveen Phifer follows up with clients and makes a special trip out to our office when we needed to switch out toners. Thank you

Lo
Review №58

Great products and great customer service

Pa
Review №59

Great service, great company!

Th
Review №60

Great working with her.

Cr
Review №61

Thank you David.

Information
26 Photos
61 Comments
4.9 Rating
  • Address:12560 Reed Rd STE 200, Sugar Land, TX 77478, United States
  • Site:https://function-4.com/
  • Phone:+1 281-565-1100
Categories
  • Printer repair service
  • Office furniture store
  • Office supply store
  • Photocopiers supplier
  • Computer networking center
  • Printing equipment and supplies
  • Software company
  • Telecommunications service provider
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Similar organizations