My husband took my 2021 Volkswagen atlas to this place for an oil change. He pulled up to the garage and a woman immediately comes out and tells him, we dont have anything for your car, and walks away. What does this even mean? Was the oil out of stock or you dont carry it at all? I guess well never know. He said the whole staff looked like there had just been a problem and everyone looked mad like they had an attitude, so not sure if the oil was really not in stock or if they just didnt feel like working today. Very unprofessional.

Professional, expedient, proficient.Youre in and out. Answer all my questions regarding things to look for. No oil leakage anywhere they noticed.

The technicians are friendly and truly provide efficient, professional service. When it comes to a quick oil change, this place has me in and out in a flash. One of the female technicians even took the time to show me some things about my maintenance tab in my cars dashboard. Best of all, I never drive off smelling oil burning off my engine! 😁

Over $100 for a oil change, price NOT disclosed before service. Cant say this too often....but the dealer is cheaper.

Amazingly affordable and the oil change took less than 25 minutes!

Dont know this place

Friendly, professional service. Above and beyond un helping with additional problem that occurred.

First time using Valvoline Express Care and was blown away by the professional courtesy that met me before I closed the door to my vehicle! The Attendant said, I could remain in my vehicle and they would do the rest! Well they did just that! Thank you Express Care! You’ve got my business!!!Gladys W.Suffolk Virginia

The few times Ive been here, Ive noticed that they dont check most things like other oil change places. They have a standard checklist, that I saw on the receipt and they NEVER did any of those things the times I have been there. I didnt see anyone check my wiper blades, air filter, transmission fluid, radiator fluid, brake fluid, power steering fluid, windshield fluid or tire pressure. The gentleman didnt even check the oil stick after he filled it, just closed my hood told me to start up and leave. What if I dont want conventional oil in my engine? They wouldnt know because they dont speak to you but thats what they put in my high mileage car. Out of all of the oil change places Ive been to, in 3 different states, this is the first place that doesnt do the standard check list but will add it to the receipt as if they checked everything. Save your money and do your oil change yourself before you ever go to this place. Dude with the dreads was on his phone the hole time, when he couldve been checking my tire pressure. They are not professional at all.

Will mess your car up when you go for a simple oil change

My wife took my expedition there for an oil change and air filter. When she left, the check engine light came on. I brought it back to them amd was asked, by an extremely rude woman, what do you want me to do about it? We didnt do nuthin to your truck. Turns out that the mechanic had ripped the wiring harness out of the connector in the airbox when he changed the air filter. Its now at the dealership for a $250 wiring repair. They will be getting this bill. Avoid this place like the plague. I wish I could give them 0 stars.

Good service at a reasonable price

Had to get an oil change because its the only place available before I drive back to my home state. The female staff member is extremely rude, short-tempered and has an overall unpleasant attitude. I use Valvoline in my home state to get my oil changes, but I wouldnt recommend this one only because of the employee. Had coupon from valvoline, claimed they could not take it as they have their own website. They could only give me smaller discount. Insane do not go here.

I come here all the time. It’s much quicker and cheaper than Tread Quarters or anywhere else I’ve been and they provide the same services with the oil change and fluid fill. It’s quick and easy and they provide a service I Need. No issues here

What can I say? They always give me quick, efficient, and friendly service without trying to make me buy stuff I dont need.

🚨Avoid This place if you love your vehicle🚨This place drained my transmission fluid instead of my oil. Then denied it. They are incompetent and rude. Do not ever bring your vehicle here for anything. 0 Stars ⭐️

Service was excellent and speedy very courteous will be returning and recommending

I like this place. Its a little far for me but I still go there because I like their set up. Fast,friendly,efficient.

No complaints.

Ive been going here for 10 years. Now has new manager and staff. The staff asked me if I was going to tip them for my oil change. Then I was told they could not change my because they saw where oil had leaked out. Well, I had all seals replaced so I knew it did not leak. I called the manager over and she said the staff was correct. Went back to my mechanic and there was no problem. Went to Grease Monkey. Excellent staff and management.

I would give a zero if possible! After having my oil changed my vehicle started leaking oil and they claimed it was because it was not cleaned after service. Oil was also still a muddy brown and they claimed it was from shield. We also said full synthetic and got regular oil and they wanted to charge me to fix it. The “girl” in their was very rude and unprofessional! Stay as far away as you can!

Couldnt help me but they were busy

They changed the oil in my mom’s car but they didn’t even fill the oil halfway when they did so and charged her full price. She had to go to another place a week later and pay to get it changed again to fix this companies mistakes.

How dare this business purposely dismissed a mistake they made . And to a military person. They did not put my sons oil filter on correctly as he was coming home on leave, he had to seek out help on the side of the interstate on his way home on leave to Florida. He called twice called to the manager and she totally dismissed the issues he had, and did not even apologize. Thank god for another business not only stepping up to help him. But they didnt even charge him for a new filter and oil. Your corporate was contacted! Shame on you!

Went there yesterday for an oil change and today oil light came on saying to add oil and you can smell and see it smoking. Never again!!!

Fast decent service!

I was greeted immediately, directed to the first available bay and instructed throughout the service as to what they were doing, what I needed to do, any choices I should make, provided with all paperwork...and then out the bays front in less than 20 minutes.

They didnt break anything.

Great service same day service very very polite and theyre very helpful and glad to assist me 2 the type and a lower price deal that was the same exact prosuct just a different name kudos guys!!

Always great service!

I would give them a zero if I could, all they did was change the oil, on the receipt they claimed to have filled wiper fluid when I challenged they told me they were out, challenged them on checking transmission fluid receipt says full made him check it it was low ...ect cost me another $20.00 at OReillys for fluids. I will not be going back.

Quickness

High as hell go to Wal-Mart