Mike and Trey exhibited very professional work from start to to finish. They answered all questions and did the job the to fullest of my expectations and were very courteous while doing so - Thank You for your explanations and your repair work, I plan on signing up for a routine preventative maintenance service.
This company came out and replaced my air conditioning unit. They were professional and did the job in a timely manner. I really appreciate the fact that they worked on an extremely hot day and still did what they had to do. THANK YOU SO MUCH. My family is nice and cool. I really appreciate you guys!!
Mike and Trey are responsible, respectable and professional workers. They fixed the problem immediately. Thank you so much.
John was very professional and thorough. He put down drop cloths which I really appreciated. I highly recommend this business. Ask for John! He is excellent! May I also add that he is extremely friendly. My dog really liked him!
Trey and Mike installed a new AC exchange unit for me a few weeks ago. While they were working they noticed that my furnace was also in much need of repair. They helped me work it out with my home warranty company and left the hook up for the AC and furnace so that it was easier to install the second part later and saved me some money in the process. Theyre very professional and friendly and didnt leave either job without making sure all of my questions were answered and showing me how everything worked. Even when my home warranty is up I would work with M&J services again!
Trayvon Hembry, Thank you so much for fixing our A/C system. He came out before our appointment and fixed our A/C when he could have waited. Very professional and hardworking. Thank you Trayvon and M&J Services! Highly recommended!
Mike was extremely wonderful to work with! He got everything done in a timely manner and was great about calling and updating the status of our part. I would definitely recommend M&J services to anyone!
Andrew with M&J came out on a short notice service call after the July 4th holiday to diagnose a problem with our upstairs A/C. He was quick, through, and courteous. His expertise got us back up and running in short order—just in time for the rest of a really hot July.We were impressed with their work so signed up for an annual maintenance contract to keep everything running in good order year round.
Mike performed in a professional manner. He arrived early discovered what the problem was with my Air Condition and had it repaired within 30 minutes. I was impressed. Ive had contractors come to my home that wouldnt even speak except ask you whats the problem and never said anything else but its time for me to pay 😠 Mike is not that type of tech. I will be using M & J Services again if the need arrive
M&J Services replaced my air conditioner last June, and I have had occasion to call them several times since--usually just for questions. Every time I have contacted them has been awesome. Typically, in a matter of minutes, they are rapidly resolving or answering any concern I have.They are ALWAYS courteous, fast, and professional. ...never a bad experience but ALWAYS READY TO HELP!I believe they are the best in the area and have earned my complete trust. It was a pleasure doing such a positive review on their behalf.Cb
Our home warranty contacted M & J Services to troubleshoot our a/c unit. From the initial visit to the installing of a new unit, M & J has been nothing but professional, great communicators and on time which is rare. Bailey and John did a fantastic job with the installation. Bailey took pictures of the handler so I could see it (attic), looked very clean, no mess. He also took pics of the outside unit and explained what they did and how the unit will be more cost effective. Told me how often I should change the filters and asked if I had any questions. He even asked did I want him to set the thermostat to a certain temperature. They left my house and property the way they found it which was a plus. No one would ever know they were here. I have nothing but great things to say about this whole process from start to finish. I cannot rate the value or quality because the warranty company handled it. Based on our experience, I highly recommend this company.
Trey was very professional. He arrived on time He did a great job and I would highly recommend
Our service tech Tray was awesome! We had no ac downstairs. He came out had to order part. Part came back quickly and he came out right away to fix it. He was very professional and his knowledge level was top notch!
I called after hours to M & J Services. Mike was awesome!! He came the next day & fixed my AC . I highly recommend this company. Definitely will be doing business with them in the future. Thanks for all the help. I truly appreciate it.
Andrew came out on time, was totally professional, listened to what was going on, then promptly. Diagnosed and fixed our problem on the spot. Price was reasonable. Customer service was outstanding, both with the scheduling staff and the technician. I Will definitely recommend M&J to neighbors and friends. Solid outfit.
HVAC unit went out. Service tech Trey came out Monday, called me so i could leave work and meet him at the house, he was there waiting for me to arrive. Once I got there he got straight to work, had my HVAC fixed in 15 minutes with diagnosis and repair. I have no complaints about M&J services, I will be a return customer, thanks again Trey and M&J services !
We used M&J Services for the first time last week for service on our central AC unit. The technician sent to our home was Tray. He was so friendly and knowledgible. He was very patient and willing explain exactly what needed to be fixed. We will definitely stick with M & J for future needs.
Trey was absolutely phenomenal. Trey was on time, professional and very helpful. He took his time to repairs the AC unit and also assisted in making sure everything was running smoothly. Highly recommend M&J services and be sure to ask for Trey!
Trey was awesome was on time and called when he was on the way. He was very knowledgeable and worked quickly. Would recommend this company to others.
Trey was very professional. He cleaned my outside AC unit and checked all my pressures and temperatures for me. Very prompt and professional service
M&J Services were very prompt and responsive. I called them on a Monday and they were at my house on Tuesday to perform diagnostics on one of my A/C units. I received an email, text message and phone call when the Technician, Andrew, was on his way to my house. Once the results were found, I received a phone call from the office and a follow-up email that explained and outlined everything that was discussed over the phone. I am very satisfied with the replacement of the compressor on my upstairs A/C unit. Thanks so much M&J Services!!! Keep up the great work.
John and Bailey did an amazing job installing my new hvac system. They were quick, efficient and informative. I was shocked when they finished so quickly and I couldnt be happier! I HIGHLY recommend!!
Tray was on time (within the agreed on time period) and is knowledgeable, thorough and completed the job. He was also very friendly and personable. Definitely will call on him the next time I have AC issues.
My A/C went right before the a very hot weekend! Service request made on Tuesday, tech came on Thursday and had to order part for repair. Some how they got part for install on Friday and Tray finished off the install. Could have asked for a more timely repair.
Bailey and John replaced both of our heating and A/C units over the past several months. They were on time, professional, answered all of our questions and were efficient. The M&J team was on top of all details and very quick to respond. I highly recommend them.
M&J replaced my larger AC unit last summer, and I had to call them for my other unit this year. Trey came out both times. He is always professional and informative. I’m typically less than impressed with service companies, but with the responsiveness of their admin team and their warm skillful techs, I won’t be using any other company for my HVAC needs.
M & J services, and their professional employees, have been helping our family out since 2018 with our HVAC system needs - repairs and replacements. We just went on a system management plan with them, and we highly recommend their work. Tray did our maintenance for the spring, and a great deal of our other work over the years. Tray is a highly skilled level professional who truly cares about his craft and customers. He is fantastic at any and every job he has ever done for us. We have been so happy with M&J, recommend them, and will be customers for time to come.
Bailey was very professional knowledgeable of his trade. He recognized my returned vents were installed upside down and resolved the issue. He explained as he worked the action taken and reason for performing certain things. If Bailey is a representative of your workforce, kudos to you. I hope to have him for my next service.
The communication was great leading up to their visit, and Andrew, their tech called just prior to arriving. He was courteous and helpful... even avoided laughing when it turned out the system wasnt really broken. I had not reconnected the thermostat well after changing the backup batteries.I would use again if the occasion arose.
Trey was very quick and give great recommendations on my AC unit thxz
Home warranty service had three different companies come out to repair our Upstairs air conditioning. Third time was a charm! In less than a week they diagnosed my issue and completed the repair. Bailey and John arrived on time, completed the work in a timely manner keeping me up to speed on what was going on. After they left I had a couple concern and spoke with Mike who sent Tech Tray over the same evening to address my concern and left with us happily enjoying a cooler house.Highly recommended and will for sure refer my realty clients... If I have any other HVAC needs, I will certainly call them back...Huge thank you to M & J services for getting the job done right and with exceptional customer service.
M&J services replaced our furnace and condenser for us. The on-site tech Andrew was very knowledgeable and provided us all the information needed to make an informed decision. The units were installed by Bailey and John who were very efficient, courteous and pleasant to deal with. Install techs confirmed and tested equipment at end of installation to ensure heating and cooling was functioning. Highly recommend this business for all your heating and cooling needs. Very responsive and will work with your schedule to fit you in as best as possible. Thank you for the amazing service.
My HVAC went out last week and we filed a claim with our Home Warranty Company on Sept. 8, 2012, I was shocked when we received notification that we had an appointment on Friday September 10Th with M&J between 7 AM and 11 AM I thought it would take longer as I know there has been a high demand due to the heat. We wee notified Friday about 9:30 that Trayvon the technician was on his way. We could not have asked for a more caring and knowledgeable professional person to do business with. I can tell he takes great pride in himself and the customers he is serving. Not only repaired our system so it was working and promised to return becauseHe ran out of Freon. Saturday morning he was at my front door with a smile on his face to finish the job on his day off.This reflex’s highly of M&J services and their entire staff. Great Cpmpany!!!
Mike and Trey were friendly, professional, efficient and informative. I would not hesitate to depend on them for future needs.
M&J Services did warranty work on my HVAC system, they were prompt with scheduling. Tray was great, he called when he was on his way, provided great communication throughout the process, and showed me how to use the new thermostat. Very happy with the work and experience.
My AC was not working and Trey came in with a professional and friendly demeanor. He was sure to wear a mask and answered all of my questions. He was able to repair my AC and I am super pleased. Especially, with it being extremely hot and humid today. Thank you for the amazing service.
M&J have professional techs that have integrity. Andrew came by to check on our HVAC, and was more than prompt, friendly and honest. I highly recommend M&J, and they will be on speed dial! Thank you! EDIT: We have had our 2nd unit installed by M&J. Mike & Trey really go above and beyond with their service. I’ve seen them so often this summer that they’ve almost become family! (Due to no fault of their own, but 21 year old units). Thank you M&J!
Wonderful and Rapid services! He provided a temporary fix until the parts needed arrived I’m grateful I received the technician that I did!
R.A Stryon made a huge mess and M&J came to my rescue with a price that was affordable.. Professionally handled without stress.. thank you guys so much 🤩
Full replacement of downstairs AC system. Fast ordering and receiving of parts. Fast install. Great work ethic.
John and Bailey were very professional and helpful and made sure the job was completed correctly. Great Job. I couldnt figure out how to add another review but wanted to make sure I mentioned Tray as well he has been out to my house multiple times helping me out with issues not caused by M&J services and been on time very professional and beyond knowledgeable. Thanks to all these technicians! Highly recommended.
Our HVAC system has another issue, and M & J services was right on top of our claim this morning. Trey, who has been and continues to be the most fantastic professional, came out and got our system working again today, thankfully! He explained everything, was kind, professional, and hard working. The work and service was top notch. Everyone at the office is so kind, helpful, professional, and fantastic as well. Kaitlyn (my apologies if I spelled it wrong) was a huge help when she called me this morning, and she was on top of our claim and case. The communication and service from all the professionals at M & J services is 100%, and we are so thankful for them!
John and Bailey installed a whole new HVAC system for me and did a great job! They showed up on time, worked efficiently, and even replaced parts on the spot we didn’t know were going to need replacing originally. I plan on purchasing the service agreement, they made everything very easy!
Trey was polite knowledgeable took his time and got my A/C working again thank you for great customer service
My technicians throughout the entire process were extremely professional. The owner of the company took the time to personally answer any questions that arose on my end and had great knowledge on the answers provided. I plan on having M&J continue to service my home and units to ensure my home is operating at its peak performance. I could not have asked for a better company to remove and replace my entire downstairs hvac system.
Would never call them again since they didnt bother to go the extra mile to get the job done or even started. Very dissatisfied that they didnt bother to fix it since the ac was dirty. In order to fix it they had to clean it first for a 500 dollar charge and then they can fix it. So before they come to fix your ac make sure your ac is clean ladies and gentleman.
M&J is by far the best Heating and Cooling service company in the local area - Head and Shoulders above the other companies. I called Mike the owner this morning after experiencing problems with one of my units last night. The technician Trey came out and as he was during my annual maintenance; he was extremely professional and informative. He immediately assessed and identified my problem and within a short period of time my unit was back online. What seems like a pattern he did not leave until all of my questions/concerns were addressed. OUTSTANDING technical and customer services rendered today. M&J you guys are simply the BEST!
My heating system was making a funny sound, called my warranty company and they sent someone out to fix it and they tried multiple times. Nothing came from it so my warranty company called someone else out and they were not helpful either. Finally MJ Services picked up the new claim my warranty company sent out. They came out and diagnosed the issue which was that my entire heating system needed to be replaced. They came out again for the install and didnt take them long at all. Timely and professional. John and Bailey notified me when they were on the way giving enough time to not be surprised by them showing up. Follow up was made. Everything works great now. Feels great to have temperature control in my house.
Loved the fact he came out and didnt leave till he had finished the job, explained all the steps and issues so we werent left in the dark. Even in the storm he continued to relentlessly trouble shoot and fix our AC. Would love to have him back to fix any future issues. Hopefully we dont have any more...
Bailey and John did I good job the were very respectful and professional highly recommended these gentlemen to others.
M&J services diagnosed our cooling problem for our 2nd Floor and 3rd floor unit. Tray thoroughly cleaned our 2nd unit. It began cooling immediately. Tray followed up the next day with a courtesy call. The M&J staff worked expeditiously with our warranty company to get our 3rd floor unit replaced and ordered. Mike, Tray and John made a service call to our house to replace our 3rd floor HVAC system on a SUNDAY, 6/13/2021. They removed the old unit and installed the new unit—and took the time to explain to us how the new unit works more efficiently and made sure we were satisfied before leaving. Thanks M&J for keeping us cool!
Had A/C unit replaced. Process went smoothly . Techs were pleasant and accommodating. Will recommend M&J services.
M&J Services repaired my aging HVAC system. As usual, they provided excellent and professional service. Krystal dispatched a technician, Andrew, who arrived within the hour. He was experienced and quickly had the unit running again. I trust this company and look forward to doing business with them in the future when it is time to replace my system. You won’t find a better company.
Good service, Mr Andrew knows what his doing 👍.
Bailey and John installed the indoor and outdoor heating/air units. They arrived early, worked fast and were very respectful and kind. Both men were happy to explain, in detail, of what they were doing, how the units work and answered all questions genially. I would definitely recommend them and kindly request them to visit when our units are in need service!
Bailey and John were great. Replaced my entire ac system. They were on time, friendly, fast and efficient, and answered all my questions. Overall good experience, would recommend this company to my friends and family.
I can’t begin to explain how helpful Crystal and Mike and all the other guys who came out to my house were. I had several other companies before them. They were beyond supportive and patient with my claim. When they arrived they put down sheets and were respectful of keeping my home clean. So i highly recommend M&J to everyone!!! They have a customer for life!
Great communication and very professional. Did a great job replacing my HVAC unit. Bailey and John explained everything and kept me very well informed. Appreciate you guys y’all are the best.
Fast and professional install of my new AC unit and air handler
First of all I appreciate the fact that I was notified when the M & J technician was on the way to my home. Very professional and gave my HVAC a complete assessment as to why it was having issues. I was given appropriate recommendations. Mike was very friendly and respectful. I would recommend M&J to anyone needing their services.
Andrew was wonderful! Very professional, did an excellent job and did not mind all my questions!
John and Bailey were very professional and helpful. They made sure the job was completed correctly and they left the work area clean.
Bailey and John were awesome, and so was M&J. I went through my home warranty and after another company they recommended ghosted me after 6 weeks of back and forth, M&J had the job done right in a few days. They kept me informed of the status, showed up on time for install, and had everything done quick. This was for HVAC gas pack complete replacement. My only suggestion would be to add a card/ chip reader for payment. I would not hesitate to use again. Oh, and final cost was 40% LESS than quoted amount for what the warranty company didnt cover.
M&J Services came out to check on my HVAC units which they installed a couple months earlier. Unfortunately my problem is with the air ducts which they do not handle but they provided me with another company with the same integrity and honesty as theirs. M&J treats their customers with so much respect and they make us feel like family. I will continue using them for as long as they and I are still around and I cant say enough about how pleased I am with them.
Trey came and serviced my furnace. He explained the importance of changing my filter helps the life of my furnace and prevents mold and clogging the pipes. He was very professional. He also explained checking my filter every month to see how much dirt can gather up on it. He also explained that homes with a high occupancy of traffic can cause dirt build up quickly more so than a home with less occupancy. He was very informative.Thanks for a job well done!
These are the type of technicians that your company should have on hand. Mr. Trayvon was very reliable and knowledgeable in his field.And lots of passion in his work. I would definitely recommend this company to the people who have any HVAC problems.
Tray was very professional and knowledgeable about the AC and what was needed to make the unit more efficient. We are switching to this company for all our HVAC needs!!!
Trayvon and the crew he had out to fix our AC unit were the best. After the initial visit, parts were needed to be ordered for replacement, they came in super quick and within that week they were back at the house. The ones name was Bailey, I forget the other gentleman’s name but they were all so friendly and explained everything. Trayvon has worked us in for follow up needs and has been a pleasure to work with this while time! I would highly recommend M & J Services to anyone!
I put in a claim for my Air Conditioner yesterday the first hot day this year of course it’s not working. They called email and texted me within 15 minutes. I had an appointment set for first thing this morning between 7-11. Tray called me when he was 20 minutes away and arrived on time wearing a mask. He immediately figured out what was wrong and ordered the part that it needed. He was very knowledgeable, professional and courteous. Updated me on how long it would take for the part to arrive and answered all my questions. Thank you Tray I have not received such fantastic service in such a long time I forgot what it felt like. Pam
Tray diagnost the issue with my AC and fixed it promptly with out trying to drive up a huge tab. Thank you!!
Bailey & John did a great job installing our new air conditioner/evap coils. They were very respectful, made sure to protect our floors from dirt/damage, and they were very thorough explaining their work. Great job. I’m so happy to have our air working again.
Both Bailey and John arrived as promised. They were courteous and introduced themselves by name and promptly carried on the service request at hand. Before leaving they explained exactly what they had done regarding the HVAC installation and checked the system before rendering the request completed. Its refreshing to have a company perform as advertised and have employees with great customer service skills.
Bailey and John were extremely professional and answered our questions and concerns, in a courteous manner. We have been having issues with our AC and heating unit for months, but whenever we called, M&J services provided fast appointment times. Thanks again!
Jacob and Bailey did an amazing job replacing our A/C unit. They noticed a crack in the heat exchanger which they brought to my attention. They will be back in a few days to replace that unit. Great company and great people. Thank you!!
Bailey and john repaired my ac unit.. on time.. kept me informed on everything they were doing.. very professional.. would use the company again
Bailey and John replaced my hvac unit.Very professional and excellent work, answered all questions and did an out standing job.Awesome service. Would definitely recommend.
Bailey and John replaced my furnace and were fantastic. Quick and answered all my questions.
Tray was very efficient and on time! Very professional.
Bailey and John were absolutely phenomenal with our service today! They were on time, kept me very well informed and we are super satisfied. They fixed our heater with no problems and it is working amazing! Thank you Bailey and John!
Andrew was very professional and arrived to my house with mask.He was able to find out the problem and fixed it. The heat was on Auxiliary heat and was blowing cold air.He was able to connect the heat strips to the heat pump and connect them to the thermostat.He also texted my vents to make sure it was blowing out heat.Thank you Andrew
We had our furnace go out in early December of course. We have a home warranty so we went through them and they set us up with M&J. They literally called us 10 mins after hanging up with home warranty and we had an appointment the next day. They quickly assessed our issue the only thing was we had to wait for the part! The day of the part install Trey was our tech, he was on time professional and super quick. I had head within 10 mins! Highly recommend this company!
Trey did an awesome job, he called when he was on his way and he was in and out in no time. Home now has a new thermostat thanks to him! 👍👍
Krystal went out of her way to make a same day appointment happen!!!! She called me as soon as an appointment was free when my ac went out... it was fixed that same dayTrey was my technician, he was so knowledgeable, professional, and speedy that he identified the issue in about 5 minutes... he went above and beyond to show me ways as a homeowner to prevent issues in the future which i appreciated... with this companys excellant customer service, knowledgable technicians, and great prices i will continue to recommend them over and over againnice and cool over here!!!
M&J services have been fantastic! Mike R. and Jacob C. are exceptional. Quick response time, always calls when on the way to the job site and never late! We’ve had to call them a few times within a short period of time and never once did we hear a complaint that they had to come back out. These two are very professional and knowledgeable with what they are doing. Took time to explain what was wrong and what they needed to do to fix the problem! Would 100% recommend this company again especially is the rest of the employees are like Mike and Jacob! Well done!!
So this company was assigned via my home warrantly company when my heater went out. Oh yeah the day after 3 inches of snow of course. When in contact with them they were able to get me on their schedule for the next morning. Tray came out for the service call. He was awesome. He was professional, personable, and knowledgable. He answered all my questions and provided some guidance on some upgrades I was thinking about anyway so that I was even more informed when I was ready to make any of those decisions.I would abolutely recommend this company to anyone and everyone. Thans so much Tray and M&J Services for the work.
Josh and Amanda Are excellent reps for your company they worked fast Very patient explained everything to us in a professional manner great communication between each other. Mechanic(Josh) was explaining things he was doing to helper(Amanda) well definitely use M&J for future services to our unit
This place is awesome. I love how they were on time and efficient. Trey was the guy that helped me and he is so awesome he came in and did what he had to do in no time. He also answer all my questions, I have no idea about HVAC and he showed me everything I needed to know. Thank you so much trey. I highly recommend M&J they are great..
They were on time, fast, friendly and efficient (replaced Ac/heater unit)
John and Bailey where both quick and professional. Great service and exceptional professionalism. Thank you both!
Bailey and John did a great job very professional and quick. Amazing work.
Wonderful workers very thorough and professional We were impressed by how mature they were for such a young age and would not hesitate to recommend your service to others From the office staff Heather and Krystal to Brian and John it was a positive experience Thanks for your help
Josh and Amanda put a new unit in at my home in Portsmouth this morning. Not only did they represent your company with professionalism, they ensured I was educated and aware. I believe everyone who goes the extra mile needs to be acknowledged. Thank you so much
I had a very hot and uncomfortable house for a long time. Once I got in touch with the company every single person was awesome. From call response time to installation. They provided me comfort by until I had a condenser installed. Josh and Jay did the installation and was absolutely amazing. Very professional and I would recommend this company. Even with my
GREAT EXPERIENCE!!! M&J showed up in a very timely manner. The quality of work was superior, they were friendly and thorough in addressing all of my questions and concerns. I’m very happy with the new heat pack unit they installed. I wish I could give them more than 5 stars.
Bailey and John were prompt, informative and professional! Thanks M&J services!
Our AC unit was not working MandJ services said we should just get a new one so we went through the Home warranty which took forever. My claim was started in March and its now November. The home warranty could not find parts MandJ services bought the parts. Bailey and John where very timely and polite. If it wasnt for this company we would still be waiting on the home warranty to get parts.
Our downstairs AC unit went out. We called our home warranty company who dispatched M&J services to our home. Trayvon was our repair technician. He was hands down the best! He was on time, professional, thorough, kind, and knowledgeable. Had our AC running in no time! We will definitely be using them again especially if Tray is our service tech.
John and Bailey was so awesome very respectful clean and courtesy and very quick made sure they clean my place after and the professionalism was very well appreciated
The technicians who came out were very knowledgeable and quick with diagnosing my furnace unit. The technician Tray who did my repairs was excellent. He provided quality work and ensured that everything was taken care of before he left. Great service and amazing workers. 🙌🏽
I would highly recommend M&J Services to all my friends. Josh and Tray were so polite and professional. I am a new homeowner and still learning about Home Maintenance. Josh took the time to review everything with me, including how to register my equipment for warranty.