The bed-in-a-box they delivered looked like it had been thrown in the gorilla cage for a few days before they decided to deliver it. The bottom had completely come apart and had been taped back together with just enough tape to keep the contents inside, which were clearly visible. Not to mention all the puncture holes that suggested the mattress wasnt going to be usable. You could tell the delivery guy was not comfortable with me meeting him for the delivery. Fed Ex ended up hauling the UPS mistake away. Oh yes, I dont recommend UPS.

The website said my package was out for delivery so I waited all day for it. It never showed up and couldnt find out that my package was still at the local warehouse until after 7. Ill never use UPS if possible. The U.S. Postal service is the best by far.

I was riding my bike on NW Fork Rd Stuart on 9/15/2020 and the driver of the UPS truck #-162879 tag #-GDU-726 passed me on a two lane road while there was oncoming traffic. He was 6-inches from my handle bars. I filed a complaint with UPS case #-1628386332261. I am not happy with the response from UPS. The driver should call me and personally apologize. By the way Florida law requires you to give a 3-foot clearance between the vehicle and the pedestrian or in this case the bike rider.When he dropped off his delivery he parked half on and half off of the road on the wrong side of the street. I ask him why he tried to run me off the road to which he replied You should ride your bike on the sidewalk. So beware and take a good look at this guy and if you see this guy get out of the way.

Difficult, just Difficult! Closed, Open, closed. Whatever you think the hours are your wrong. When operating the staff is extremely helpful but.....

I had orientation on the 10th and i was out due to family emergency and i wanted to reschedule but this is the only number i know to call for stuff like this and the automated system does not help at all so now i have to make my way to the center to confirm my job status🤦🏽‍♂️So frustrating

I’ve used this UPS warehouse for several years. One couldn’t ask for better employees! They’re all friendly, very helpful, and make a trip there definitely pleasurable. Thank you, UPS, for hiring such great employees!

I went to interview for a Personal Car Delivery Driver and it was a great experience. The employees are courteous and helpful and HR is friendly and professional. I look forward to being an employee!

Awesome place, just remember to removal all prior labels ... :)

The most convenient place to quickly return stuff.

Very pleasant experience, (3rd time). Person helping me was most helpful, and very congenial.

Every time I try to give UPS a chance they mess it up! Package was supposed to be delivered before noon according to the website. I put off appts to later in the day to be present to sign for the package. 5:00pm rolls around and theres no sign of my package. I had to have the package redirected to a ups access point so it was sent back to the delivery center to be delivered to the access point the next morning. Received a notification that It was being delivered today at 9:30am. At 11:30 received another notification that it was being redirected back to the delivery center instead of the access point?!?!?!!! Called to ask why and the representative said, No, it will be delivered to the access point for pick up by 1pm today. Its now 5:30pm. Called the access point and the manager said that they have not received any packages for me and that ups only delivers once a day by 1pm each afternoon. Called the UPS customer service rep and she said, Oh no, it will be delivered by the end of the day. Full of lies when the UPS website reads redirected back to the delivery center with no explanation! Tell me where my package is and Ill come get it myself!!!*update 7:30pm: As read on other post here, now they are claiming that I refused the package and its being returned to sender! You cant make this stuff up.

Very quick, and efficient.

Absolutely pathetically ran. I had a medical package that was supposed to show up between July 2nd and July 6th at the latest, Its now the 10th and the package says its been in transit in Stuart since the 7th. The manager Amber refuses to get on the phone, Even having her manager Ben lie and say shes in the Vero store ( Which the supervisor there informed me she was for sure at the Stuart location) Ill call back and inform him and he then says oh shes on a conference call. Ive left my number and name and have not had a return call. No one has informed me of anything about my package Ive had to try and inquire about it all and get no answers. Hopefully corporate can do something about it. If youre having issues and Amber is still the manager do not expect anything to get done or even hear from her.

Easy in and out with the friendliest staff!

A large garage style building where UPS drivers pick up their deliveries. One can drop off packages for delivery and have them weighed and pay the shipping costs or drop off packages which have appropriate mailing labels which are prepaid. Usually there is only one person working with the public so you may have to wait a fee minutes. However service is pleasant.

Fast, efficient, and friendly.

Prompt delivery and the distribution warehouse I went was very convenient. I spoke with (John)staff on duty very nice professional and helpful.

Awesome help. Awesome with my package

How in the name of all that is holy are you closed from 1215 to 230?! That is the dumbest time to be closed for pickups... complete garbage.

Local hub EXCELLENT!Go in person for best results!!!800 # POOR!

Always fast and the service is excellent.

Nice people working there. I picked up or returned a package. Very simple.

My package was suppose to be delivered by Friday for which I’m leaving Saturday and now my package won’t be here till Monday. When I called to resolve this issue, Susan didn’t even let me finish my sentence before rudely screaming No at me. Horrible customer service.

Wear a mask to protect people and then employees gotta make snyde comments“I talked to china this morning and they said they had no additional cases.” While the people in line join in on the teasing. My wife is pregnant and has asthma and im not risking it with a closed building. Very unprofessional acted like a child even though he was a grown man. Not to mention my two year old son im looking out for. Defended why i wore and then he continued to downplay me wearing a mask like im overreacting. I know you cant teach your employees to be mature that comes from the parents but come on this guy has grays acting like hes 16.

I have been awaiting a very urgent package all day..literally watching for the truck while monitoring online...then status changed to delivered left at front door...no UPS truck has come down this street. Sooo...either driver is a liar or delivered to wrong house. This has happened before and I have no confidence in this company

Dont use this UPS Center - Employees are SCAMMING! On 1/9/19 two out of 3 packages were delivered to the intended address. On 1/10/19, I received confirmation the 3rd package was delivered to the front porch. The package was never delivered. On 1/14 a notice was mailed stating the package was refused, person unknown, to pick up the package by 1/22/19 . One 1/16 the tracking information online still said delivered on 1/10/19. On 1/22 the package was not at the Miami Ave, customer center. Turns out the staff mailed it back on the 17th. Now the online tracking says package refused. Nothing but lies and cover ups from UPS regarding this mail fraud.

Morgan Miller is by far the nicest driver Ive met for ups! He always greets me with a smile 😊

This is a great UPS center. Everyone here works hard to make things easier.

Great staff. I always use this place when picking up my shipments! Well pleased with your team, thanks guys(and girls)

Called day before delivery was scheduled to have packages held. They did indeed hold my packages. I was told to call the day of scheduled delivery at 8:30 am to insure packages were held. Called at 8:30am like I was told and was told I had to call back at 9:15am to get that info which if it had not been held would have been too late and would be on the truck for delivery. (I would not be home). I gave 4 stars for them actually holding, I did not give 5 because of the misinformation. Overall happy with them thus far been using them for years.

Great reps as well as fast and accurate.Only time I ever had a issue with a shipment was due to a typo from. The original company not ups :)

Great place to ship packages and cut out the middleman!

Quick easy convenient and helpful every time

Very good service. Came out to my car and carried my package in for me. Very cool

Terrible service my package was to arrive 7/25/2019 from ups in Stuart fl on Miami ave never did the package get delivered I call customer service to find out we’re was the package all lies they claim they could not find the package in there warehouse but on the tracking it shows a destination scan and in Arrival scan when I called to location to find out what’s going with my package they said it was still in route to Stuart which is a lie because it got scanned as in arrival to its destination they are full of lies and a bunch of dummies work there something fishy is going on with these people thieves people beware it’s best you go with usps instead better service I’m calling corporate to complain

They were very helpful. I had an odd shaped item and they modified shipping products to help me ready it for shipment.

Good to know my return shipped right out.

The customer counter is always friendly and fast.

No shiping

Aweful customer service. We had a package that was shipped by 2 day ground. 5 days later, shipping says it is out for delivery. Around 2 pm, tracking said it was delayed. I called their corporate office and they said it will be delivered by 9pm that day. Called their warehouse to confirm and they said the said the same. 8pm rolls around, I call their warehouse again. They inform me that my driver had gone home for the day. After going to their facility and arguing for 2 hours about where my package was, they inform me it is on a truck to orlando. We had to drive to orlando to intercept our package in order to have product for our black Friday promotions.

My package was supposed to get delivered today. But the tracking info just says it arrived in Stuart. So I called the number above and asked whether I could pick it up because it is very important the said no. Expected delivery day was today and utter horrible service.

Excellent support staff eager to assist the customer.

Let UPS ship for you! Easy drop off, hardly ever any wait!!! Great staff, very helpful!!!

Easiest place to mail a place. No line, no waiting

Very friendly staff. Easy to pick up things that need signature.

Good people. Theyll do what they can to help you.

What I expected, good service, good personnel.

Very helpful staff

Great service very friendly

Very nice woman who work there, and fast service

You cannot drop off direct TV boxes here. You must go to a UPS Store

Always great service and ppl

Why do my packages keep getting delivered to the wrong address? Ive complained several times, and it has happened twice since the last complaint. The right address is on the package!!!!

Lost my package then took unnecessary 3 extra days to deliver? Refund my shipping. Why should I pay you when you cant do your job?

UPS is the Best. Great staff.

Only reason for 1star because you cant go lower. I paid for 3 day delivery it took 5 and they lost the package for a day.

Awful customers service lied about what happened to my package

Just use GPS because you can miss it

Not the typical ups location, this is where the delivery trucks go

Prompt friendly staff

Service

Customer service was poor

Day O tay ....