I love this place. They are honest, and straight forward. They tell you the truth about the vehicles and if anything is wrong with them. The prices are great and they work with you... I only trust buying from them..
Great job moving car, showed up on time
My roadside assistance made appointment with this company to pick my car. After 1 1/2 of waiting I called to see if they were coming and they said they couldn’t! It’s late evening and I’m on the side of the freeway and they make me wait this long! The operator said we can’t help you, you are going to have to deal with it on your own and hung up ! So unprofessional! Will never you this company !
Great prices for their used car sales.
Bought a few cars here and got good deal and good cars. Their honest and helpful.
They talk with respect and they answer my question
Horrible. They have no compassion for people and they wont work with you to pay your balance when its low. Also wouldnt allow me to get my keys out my car without paying 105 dollars. I had my 8 year old daughter and we just moved here from Oakland. They were rude as well. This the way California treats us
Tow truck driver called to say he was 20 min out. He never showed, then I get a call from my insurance company stating that I cussed him out. That never happened I only told him that I had been waiting for 2 hours. Well now its 3 hours. I would never use this company for anything.
Lein Sale cars very reasonable priced
Had to take pictures of my stolen/crashed/recoverrd car and called ahead to make sure someone would be there when I arrived. They say the hours are 8-5 M-F . I told them I should get there about 4:45. They told me they stop processing vehicles at 4:30 and that it would cost $105 to take pictures. Every response from the office staff begins with “ No!! “
Misty and her staff are excellent! Dont risk a DUI this holiday season, call Advanced Tow and youll be happy you did! Five stars!!
If I could give less than one star I would. Miguel was a great driver, however the company quoted me $190 port to Port each way. $380. When they put the truck down they then said that this was a per hour charge for a total of $570, almost double what they quoted me. They also had told me that it was going to be a 90 minute wait and ended up being 2 hours and 45 minutes. Literally highway robbery. Never deal with these guys
Their drivers block your driveway and have the nerve to have a unpleasant, very unfriendly attitude as if you’re inconveniencing them. I did NOT ask you to block my driveway in front of my garage so I cannot get out. Try being more courteous and a little bit more friendly when being of an inconvenience to others.
This is a great tow company. I called they were friendly and professional they got the car picked up right away.Thanks for all your help
Waited over an hour for their roadside assistance. Suppose to be 45 mins. Called them n they told me to wait another 45 mins. If I can give a zero star, I would. I think they just forgot or didnt want to come...giving me excuses. If u need a tow, please call tow workx. They got here in 15 mins like they said they would.
Terrible service. They told me three different times and changed the time of arrival twice. When they finally arrived it was a little past two hours when they were originally supposed to arrive. The tow truck driver was polite thats the only positive thing I can say about their service.
Horrible place to deal with and charges per hour for your vehicle holding. Unprofessional.
This company equipment couldnt open the door on my 2009 CST nor did they have it. My son is in a wheelchair and we were in 100 plus degree for two hrs waiting on service from this company who couldnt help us. We had no phone nor money everything was locked in my vehicle. I had to beg the driver to allow me to call the insurance company back. The man was rude and didnt want me on his phone because he had to go. No concern for our safety. Im a 63 yr old BLK woman and my son is in a wheelchair chair. This employee is someone I wouldnt want to run into late at night. Crosses and lynings came to mind when I think of him. A second company did arrive and opened my door in less than five minutes. That man was professional and asked if we needed water. Now thats five star service. I will contact the insurance company. Maybe this company should let it be known that it does not like providing services to all. It will not hurt my feelings. Good service is my concern. I have worked with all sorts of folks so I knowa little bit about people. I would think a tow company would have knowledge on all vehicles. This was a waste of time and a comfortable experience for me..
I weñt to pick up my brother çàr óut of tów àñd they wére very uñproféssíoñal ànd disrespectful to my brother and Mother ☹️ I was upset and repórtéd thém tó the pólíçé dépàrtment. Customer service is BAD💯
This will be my tow truck company for life! I will use them every time my POS honda breaks down! thank again youre life savers Misty!
Terrible service, these people are taking advantage of people who have had their car stolen. Over priced and unwilling to communicate. Avoid this place at all cost
Great service
Customer service was excellent and very professional in all aspects