I took my Chevy Tahoe for an ac recharge, l was told that the service would take about an hour to an hour and a half since a had made an appointment ahead of time. After going to pick up my Tahoe and paid for the service I drove back home and check the engine compartment to see if everything was working properly. I noticed a very large amount of Freon bursting out of the high pressure side valve. I immediately returned to the shop and talk to the person in the office to address the issue. He open the valve to verified the leak, he got on the phone and walk back to the shop. He came back to tell me that he could get the part in about half hour and told me the would cost me 50 more dollars for the replacement part. I strongly disagreed with his response because I had already paid 135.04 dollars for the service. He then agreed to fix the problem at no additional charge, therefore I had to leave my Tahoe for another hour. When I returned for the third time to pick up my car, there was another bubbling leak on the low side valve this time. Again, they agreed to fix the issue at no charge. It took them three recharges and almost 6 hour (11am to 5pm) to a fix the problem therefore I’m very disappointed at the poor quality and an professional work.
Mike was very professional and answered all of my questions and gave me honest quotes. Fixed my alternator within two hours and serviced the vehicle in a timely manner. Almost $900.00 dollars later but I feel comfortable knowing my car is safely inspected and now back on the road for me and my newborn son. They were very patient with me so it very much appreciated. Will be going here from now on if I need any other services taken care of.😉
Not bad.. They are okay...just busy....make appointment before you go.
Staff was pleasant and informative. They performed the oil change I requested and advised me of the results of findings during their inspections. I appreciated having the findings in writing for my further consideration.
Great experience! Fast 💨 & Affordable! I was like WOW 🤩 Payment plans are available for the times when I’m in between pay checks from my job👍🏻👍🏻
I called and told them my ac wasn’t working and they asked me if I could come in a hour. I came and they told me they couldn’t help me today. I was literally there an hour later.No one was rude but I will never come here again. I would recommend making an appointment regardless of what your told.
So I got my oil change and they didnt even top my other liquids. The servicer said they didnt have my same coolant. But other place I been to does that. They took a long time to call for me to pick up my car when I took it early in the morning. Overall could have been a better experience.
Good work but you pay for what you get . Will go to as needed again .Great job.
Professional, fast, accurate time table. They didn’t try to upswell me on anything which makes a tremendous statement as to their honesty, in my opinion. I will be returning.
Guillermo and staff are top notch. Guillermo held the door open for everyone I saw him check in, was polite and very respectful. The techs were efficient and knowledgeable. I got a full synthetic oil change and my baby is purring.
Mike, the owner was very professional and attentive to what I needed for my car. The service was efficient and convenient! Thanks Mike
I have been going to this location for a couple of years now. The staff are Very professional. The service is speedy and their prices are decent (could be better but decent)
I went to 2 other car repair places to find the problem with my car. The manager was great to talk with and his technician was fantastic. The Tech was more through than these other shops and showed me where my problem was coming from. This is now the only place I will take my car.
They were very friendly and nice. They weren’t rude or disrespectful like the other shops I went to prior. I just want to say thank you for being professional and welcoming. I will be doing all future business here and will refer people to this place. Thank you!
I usually have a good experience with Meinekes staff. I received my oil change with the discount of the coupon I had after making my appointment that morning. A really good experience.
Great customer service. Dealt with Mike. Will definitely go back in the future.
Reasonable Prices with Fast and Friendly Service!I definitely will return and highly recommend their services.😷
Fitted me with no appt. Wonderful.
Got me in and out quickly .. didnt try and charge for extras. Gave me a quote & stuck to it, wiped everything down, opened my car door for me & said if I had any issues out concerns, dont hesitate to come back - I actually didnt know what to say but Im pretty sure the smile on my face let him know how appreciative i was. Its so nice to know they didnt see a man or woman, they saw me as a customer & provided excellent customer service as promised. Thank you
This place will rip you off fast ! Checked the codes on my sons car it pulls up a code p0751 for the solenoid they look at it couldnt pull the code because the battery was dead the day before and said it needs a new transmission, any good mechanic would have driven it a little and see if the code pops up . Towed it home drove it around the block and got the code again why couldnt he.never gave my son a quote to change the solenoid and charged him $150 for telling us he needs something he doesnt need .
Mike has great customer service. I trust his advice and recommendations about my car care needs. I am satisfied with the service.
Mike and the crew are honest and hard working. This is where I will take my car from now on. Mike keeps his word and if something doesnt go right he will fix. For good honest car repairs go to Mike.
Service was quick and easy. No problems
Good service and very good people
The service here was excellent! I had a Groupon and had to pay a little extra out of pocket but I expected it because of the car that I have and I still paid less than if I had went anywhere else. With the Groupon you have to make an appointment, I did that and was in and out, service was quick and friendly. Will definitely see them in 5,000 miles. :)
Very professional customer service they give printed paper with details if anything wrong with your car friendly people... Def Check em out
This establishment is awesome. I take my chrysler 200 there to get serviced whenever somethin acts up on my car. The guy in the front is super professional, and nice and doesnt beat around the bush on prices. Thanks for your great service working during this horrible pandemic and ill see u guys when my brakes go out again lol
I go here because of the discount on oil changes but I was charged more 20 dollars more this time! Its not a very clean place and needs some serious renovations.
THEY WAS QUICK AND FRIENDLY
Once again, Meinke didnt fail me. I told them what I wanted and they did it. I will keep coming back to them for other repairs. Thank you
I stopped a week ago and made an appointment for servicing my car .I was told to be come Wednesday next at 11am whenL got there on time I found that they had no record of me making the appointment last week and the service manager was rude and not concerned about the reputation of the store.To me ment that I shall go somewhere else and never be back again to such a sloppy service.
Meineke helped me out with my 2 front tires they fixed my 2 bushings and upper control arms and now I feel safe driving it.
Good customer service, they were straight up about what needed to be done but I do feel I paid dealership prices for a fuel injector to be cleaned and to replace my evap cannister. My choice to come here was to try and avoid paying $800+ so I probably wouldnt come here for that specific type of service again. Good service, just expensive. 👌
Good fast service . Called in to get my oil changed, came with a free inspection . I always see their ads and coupons . It was cheaper than I expected so overall I was happy .
Decent price and service
Great customer service thorough in their work. They explained everything they found and what they were going to do. Overall great experience.
Everyone had a great attitude, great service
Very friendly very reasonable and greet their customers with smiles love this place
Rude always under new management
They charged me over $800 for brakes. They told me that my rotors are warped so I bought new rotors and have them installed. After taking the rotors to another shop I found out they were up worked at all.Very dishonest
Meineke in Stockton is a great place to take your vehicle for repairs. I highly recommend it to anyone who is in need of a professional mechanic. They were extremely helpful and diagnosed the issue with my husbands vehicle quickly and told me what needed to be fixed. They are great the mechanics all the employees are kind and really helpful. I reccomend going to Meineke 100%
We came for a pre purchase inspection. The mechanic was friendly and informative. Unfortunately they did not actually drive the car. It turned out the speedometer was not working properly and we found out after purchasing that it was a $1500 repair. Also the center console lights didn’t work which we only found out after dark. In the future I will get an inspection somewhere they will actually drive the vehicle.
They were very kind and helpful. He did not just add stuff on without calling and asking me and letting me know how much it would be first.
Mason was awesome. Really lucked out. Was in Stockton from Napa ar overheating and yes it took 2 days but my car runs great now. Thank you Meineke
Very detailed and took there time figuring out and resolving issue with my car. Ill definitely be back for all my upcoming maintenance. Thank You!!
Very nice people yes you do you have to pay extra if you need a different filter and extra oil. But on a regular standard synthetic oil changed and you do not have to pay extra.
Horrible took 3 hours for a oil change and my oil change service light never turned off i doubt they even changed my oil
Ive been going here for while now. They do I really good job and doesnt try to hassle you to doing other stuff.
I came here a long time ago and never came back. They charged me $90 to inspect what was going on with my car because I had a check engine light on. Then they said they couldnt find anything, so they wanted to charge me 350+ to have a deeper inspection. So I left. And a few days later I found out it was because I had a loose tank cap. They are very dishonest.
Employees were great. Great attitudes and extremely helpful.
I have been here a few times in the past they are always very professional and accommodating.This time when I was trying to get my oil change they had just been broken intoAnd they were busy trying to clean up the mess and replace the door that was broken.I made an appointment to come backWell I came back a day earlier than my scheduled day but they got me in and taken care of quickly.So fast I left leaving my work IPad in their lobby.About 1hr later they called me to let me know they had it.Great service and honest people ALWAYS will have my business.Thank you, I will be back.
I am disappointed with the service. My breaks started to make noise an hour after I left the shop as I was on my way to Vacaville Ca. I spent almost $300.00 and the breaks seem worse.
They went above and beyond, even put air in my tires that desperately need it.
Took good care of my car! Highly recommend this place!!
Staff were nice, good place to service your car. I would go again.
The attendant on duty would not accept my coupon for a free oil change, even I previously dropped over $770 for a brake job and had definitely earned the points! He could not locate the bar code or my online account for some reason, and ended by saying he could call “Support” to get my info but it would take several hours. I told him to forget it; will not be returning to Meineke again!
They were courteous and attentive to the work. They pointed out things on my car that no other service station had previously, which meant that they were thorough and did what they offer, checked my car thoroughly. I’m grateful and thankful.
Always get good service! Accommodating and a sense of urgency. Front guys have always been helpful! Waiting room could be updated though.
Very helpful. Explained his concerns on preventive maintenance. Which helps me in the long run.
Mike was awesome! I had a prepurchase inspection on a car I was interested in and mike was super honest and also gave some awesome advice! I highly recommend this place!
Great experience dealing with this shop, I had a Very minor repair and they did it free of charge, highly recommend this shop.
Very good prices compared to car dealerships that are expensive. Great customer service and great quality. Decent time to get what you need to get done.
Had an appointment at 2:00pm for an oil change. Car didn’t get worked on until 3:40. It took 2 and a half hour for an oil change. There were 3 staff present and no cars ahead of me. Not sure why the oil change took so long
Service is great. Staff are very helpful. I didnt have a coupon for my oil change but gave it to me at the coupon rate when another service needed to be added. The only complaint I have was they didnt have any air conditioning at the time of my visit. At least thats a work in progress and they will have a cool place to wait during the summer soon.Well I guess they arent such a good place to get service on your car. I didnt have any leaking when I took it in but it does now. I called them about it, had me bring it back in. State they cant find any leak. Brought the car home you can decide for yourself. Wish I could change my rating 😣I returned to Meineke Tuesday July 2nd to fix the leak they created. Even though they were short staffed and it took longer than it should have, the car has not leaked since. The oil light came on once but has not come on since. Truely great customer service***** stars
The staff members here are very friendly and helpful. They were able to clearly explain and demonstrate what was going on with my vehicle and offer great advice for my situation. I thoroughly enjoyed and found value in my experience here and will take my car back again for future needs!
Phanna a was very knowledgeable and helpful. Highly recommend him for his professionalism. Thank you.
Great service, recommendations are not pushed on the customer. A true value to the community thank you guys!!
Dont recommend this place .. i have my engine light on car runs worse than before. Had an appointment at 730 to find out macanics dont come in until 8am. Im so unhappy with this place I left crying ..my car is not fixed after they kept it for 3+ weeks. Not professional at all. They dont know what they are doing. Thinking of a lawyer.
I first called in to check and see how much it cost for a tune up for a 2006 Ford expedition he told me to bring it in so we can look at it so I take my car in at first I didnt see anyone then it was somebody already there waiting to get service then someone came out and he started talking to me tell me that you think I should get a diagnosis but Im telling him I think its a tune-up so he started saying you dont want to waste all this money you should get it done gnosis first then he goes to tell me if I get the 150 for the diagnosis whatever comes up saying whats wrong with the car the 150 will cover but I really wasnt understanding does he told me that tune up cost $600 I never had to pay $600 for a tune up then hell tell me about this program that they got at first I wasnt going to go for it but I told him just to try then they say something about my account at Bank of America was an active which it is so I didnt understand that part so I think they were just telling me anything because I was a female and I went by myself so they played me I could have went to AutoZone and got the diagnosis done for free but yes I believe meineke played me so I wouldnt recommend nobody to go there theyre too high expensive
One of two customers in the shop and it took over an hour for an oil change. I had to ask twice for my car because they were waiting for paperwork to be completed
Quality service!!! Been going to this shop for 10 years +
They explained to me in details about what services i need to do to my vehicle and they even showed me the parts that they replaced with the new parts i really like that
I am really happy with the service.. in and out ... I didnt have alot of time to do my oil change so I call these guys, and they came through. They were able to sgueeze in my appointment and make time for me ... No fuzz and it was economical.. and very professional .. I am going back !! Thank you guys!!
So for so good
Great. And gave me an even greater referral.
I used a Groupon, and round out once I got my oil change that Meineke was very deceptive. I had to pay an additional $10+ because they said my Jeep required more oil than what the coupon covered, and I had to pay taxes. Both Meineke and Groupon are just trying to take more of your money.
The guys do a great job their vehicle inspection is very thourou and information given about the is very honest and informative.
I took my vehicle for a oil change, and the service tech was very helpfull.. I definately would return for my vehicle maintenance. I would refer family and friends to take their automobiles for service
I love this Meineke! Great friendly service!
Decent place to take your vehicle, but nothing stands out as exemplary. There is little to keep you occupied in the waiting room, so if you can drop off and come back, do that. No WiFi, no reading material, and the tv was never on. I know it seems petty, but for those who have to wait it would be nice to have at least one of these amenities. Person who came in at the same time as me said she had just had her car repaired here days before but had to bring it back. Based on other reviews, it seems that this is not unusual. But thats hearsay, my experience was ok. Hopefully the repair they made on my car sticks. For the price I paid, there is no reason for it not to.
Been here for couple quickie oil changes & work related tow ins. Overall Service usually good. Oil change prices below average.Only had one personal issue there. Set 11am Appointment for a Sat morning. Got there 15min early. Techs were lil behind & I was Ok with that. Wasnt til I realized both went to lunch before doing my quickie oil change did I get a lil offended due to simple lack of customer service respect regardless of how much $$$ being spent. What the sense of an Appointment if a Service Provider doesnt keep it ?
Real great shop highly recommend.. real professional, definitely will come back
Made up excuses so they didn’t have to honor my veteran discount. They do great work and did it fast. Very friendly and professional.
Rude people. Never again
Nice people there thats about. The business itself is way over priced rip offs tried to charge me $2000.00 for 2 catalytic converters because they said it wasnt sold seperately I only needed one so I called a muffler place it was $185.00 out the door HUGE difference.
My starter went out on my 2006 Chevy Malibu and I was in desperate need of getting my car fixed. I called Meineke and I spoke with a really nice man named Julian. Julian made me feel comfortable bringing my car in. I felt I could trust Meineke after speaking with him.When I arrived I ended up speaking with a man named Ray and the process went smoothly. Ray was also nice he even brought the paper work out to my car so i could sign it so I didnt have to get out of the car with my 7 month old baby girl in the rain.So at this point Im confident that Meineke will do right by me. All of this changed when Ray called me with the estimate for the replacement starter plus labor. Ray told me the cost would be $477 something dollars and thats not including taxes. Immediately I knew that was wrong because I had already did my research prior to bringing my car in.In hopes that Ray would go down on the price we went back and forward, he even told me that he was giving me a discount because the service should cost me $700 dollars. By the end of my phone conversation with Ray I felt taken advantage of.Ray suggested that I buy the part my self after he realized I was aware of how much the work should actually cost me. The thing that bothered me the most is there was no sense of compassion or sympathy from him.At The end of this I decided to buy the part myself and paid them $180 to install.There was no way I was paying $500 dollars to replace my starter and after reading the other negative reviews I regret trusting Meineke to do Services on my vehicle. I definitely will not be returning. If Julian wasnt such a pleasant man and if Ray hadnt been so kind to bring the paper work out to my car in the rain I would have rated Meineke 1 star. I will say Julian and Ray should go work for a honest company not a place like Meineke who tries to get over on customers instead of building trust!
Very quick service . Ryan at the service desk was friendly and informative about the oil change I was receiving- accepted my coupon voucher and went all a breeze .
Took car there and never got it back for five moths never got called by a manager called mike had poor store management manger said was always out of town and said he put rebuild Engine and never did nothing to car still the same just replaced radiator and charged me $4000 have receipts and dates what a shame I learned my lesson and will never go there againThe store on West Lane very bad store looks bad and has bad workers I’m bad management
Really Amazing attention al costumer..Honest people.im back very soon. To fix my car parts againg..
Good service, was in and out, was cheaper jiffylube by a lot .
Excellent service. Very friendly. Had an appointment and they got me in and out. Will return for future oil change.
Dont never bring your car here for a diagnosis . They gave me a price then fail to fix the problem also gave me another issue day of pick up. I WILL NOT RECOMMENDED THEM FOR ANYBODY ✌Somebody shut this place down 😤
Great place. Will be taking my car here for service for now on. Manager was totally up front with everything, had no problem showing me the problem with my rotors and breaking down the comparisons between good ones and bad ones. Gave me a price that beat everyone I called. Even showed me some things I should replace in the near future but never jammed it down my throat like a lot of car repairs will do. Took $10 off my total for waiting an extra 15 minutes to for my brake rotors to arrive.
Its almost always a timely fix everytime i take my car... The guys there are friendly and very informative which is always a good thing.. Definitely feel secure taking my car here!
I go to them all the time. They have a coupon on groupon that makes my oil change less then 50 bucks for a full synthetic .
Best place for oil change brakes and lots of products regarding your car service I really like how they take care of your vehicle and keep you posting and let you know if something need to take care the owner or manager are very unprofessional and know what they are doing I highly recommend this place for your vehicle needs
Excellent service. Nice people working there.
Nice guy at the desk! Just wish they would have called me when my car was finished or answered their phone.
Phanno was the guy who did my oil change. He priced matched a coupon and finished my car quickly. Thank you, will see you in 3000 miles.
Friendly and very helpful. Mike and Phann (Sorry if I botched your name) kept me updated whenever they had a chance and we’re quick in service.