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Auto Select Stevens Point East
5382 US-10, Stevens Point, WI 54482, United States
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Auto Select Stevens Point East

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Da
Review №1

All employees are always friendly and helpful. U can always count on the Stevens Point Auto Select to give me the service I need at a fair price. Ive been using this business for nearly 10 years for my vehicles both for needed maintenance and tires. Am very satisfied and glad I found them.

Ke
Review №2

Best place you can go to for your car services and fixes! Craig and the staff are very professional, go above and beyond what you expect, and they are the most honest company I have ever worked with. I take my car in with a problem and I think its going to be bad. They stay late and come in early to get the job done so I can get on the road in time. It costs less than expected. And they do everything they can to make sure the issue is resolved. This will be my car place until I die. Thanks again Craig, you guys are the true car experts!!

De
Review №3

Definitely a professional and welcoming experience to have taken my vehicle in in a emergency situation super early in the work day. Craig was able to get me back on the road at the end of the same day. Thankful they open early as they did and was in distance from my work place. I have dealt with horrible service before at shops but not this place. Great service overall for a first timer.

Ci
Review №4

Im a rural mail carrier with a lot of vehicle maintenance needs. Ive been taking my Jeeps to Auto Select for the last 10 years and have always received excellent service whether an oil change, new tires, tire repair, new brakes or a stuck antenna. Doug, Matt and Craig are great to work with and always go beyond to make sure Im back on the road.

Pa
Review №5

Within 24 hrs of my car rolling into the shop, Craig and his crew got my fuel lines replaced for me without having to tear my brake lines apart as well. (Another shop insisted brake and fuel lines would need to be done). I was towed in and got to drive out in no time at all. I will recommend this Auto Select to anyone and continue to use their services.

Ti
Review №6

I scheduled a oil change. My car went in exactly at the time scheduled. The staff was very friendly. The waiting area and restroom was very clean. Complimentary beverages. Good service at a good price.

Em
Review №7

Auto Select in Steven’s Point gave me a second opinion on my front control arm on my car. The dealer told me the entire arm had to be replaced and Auto Select just replaced the bushing and some links which saved me money. The dealer told me my brakes needed to be replaced “really soon” and Dan at Auto Select said they were at 50% yet, so they didn’t need replacement for awhile yet. “Why create more things to fix? There is plenty to fix as there is. “ I felt they were honest and did a great job with my car. Excellent customer service. Thank you!

Br
Review №8

Very professional people to deal with and work performed in a timely manner.

Br
Review №9

They got my car right in when my brakes went bad. They were totally professional and explained things so I understood what they were doing. I was very happy with the entire experience!

Na
Review №10

After my car broke down it was taken here and I’m extremely glad I ended up here. Auto select was very accommodating, extremely communicative, and even worked shortly overtime to help with my car troubles. If I ever have car troubles again I will have my car sent all the way back here. Thank you so much for the assistance!

Br
Review №11

Very impressed with how professional and knowledgeable the staff was. Jonny was very helpful with providing me all the information I needed about my cars problems. Will definitely be returning for any future car needs.

Se
Review №12

I loved the service i received! I had parts stolen an they were able to help me out wtih getting all the repairs done at a reasonable time and cost. They have been super professional and helpful with everything i would recommend this shop to everyone!

St
Review №13

They were so awesome helped me get on the road when the unexpected happens! I am very pleased with their work. Thank you so much!

Ma
Review №14

Very knowledgeable staff, fair honest pricing- almost $400 under competition. Work completed quickly. Ready when they say it will be. Thanks guys!!

Jo
Review №15

We were traveling and our truck broke down on the highway we were able to navigate to Auto Select . They diagnosed the issue within minutes and were able to fit us in and do the repairs so we could travel home same day. Everyone was very professional and service was complete under estimated time for a reasonable cost. I highly recommend.

Ja
Review №16

Doug and his team have always done an outstanding job with any request I have brought to him. I have recommended Auto Select to my neighbors who have used Auto Select to great satisfaction.

Li
Review №17

Everyone was amazingly friendly and the service was done honestly and quickly and I couldn’t believe how inexpensive it was. I am already looking forward to returning because I know that I’m going to be treated respectfully and my car will get the best care available!

Ma
Review №18

My daughter and I were on our way home from Ashland County when my 2014 Buick LaCrosse would not move after turning on. We were just preparing to leave Culvers when this happened. Just by chance your store on East Hwy 10 was just a few feet away. Doug, the owner said if it gets towed here we will help. And they did!!!!! The problem was with a dirty mass air sensor. The sensor was cleaned and we were on our way for the last 200 miles home. Many thanks to the folks at this fine establishment. We appreciated the service and willingness to help.

Je
Review №19

Excellent customer service. The people we dealt with were extremely patient and competent. We would definitely go back.

An
Review №20

Up front and honest. They look it all over and make recommendations, but arent pushy in doing so..and you dont have to wait weeks to get a vehicle in!

ka
Review №21

As a college student I am cautious of services I use outside of my hometown, especially when it comes to something so important like my car. AutoSelect has been nothing short of amazing, every single time! I now only take my car to AutoSelect for all services needed. Everyone is so friendly and helpful, always willing to explain in detail so I understand exactly what needs to be done, which I feel is rare in the car industry.

Ar
Review №22

I was very impressed with the friendly service and the comfortable accommodations while I waited. And I only waited a few minutes! Thanks and Ill be back in 5000 miles 😊

Re
Review №23

Honest, knowledgeable staff with wonderful customer service skills. What a great team to work with! Even though I was a walk in, they got me in and out in no time. I will definitely be back.

An
Review №24

One phone call and they made room in their schedule to fix my tire (which had picked up a sheet metal screw) almost immediately. Thankful for the rapid response!

Je
Review №25

They fixed my tailgate match. Awesome service and were very accommodating

Jo
Review №26

I needed new license plates put on a recently purchased used vehicle. The screws on the old plates were rusted tight and I could not do it myself. Auto Select offered to do it for free but warned that if the old screws broke off they would have to take it in the shop and drill out the old screws. That’s what happened. But they gave me a ride home; worked my vehicle in their schedule; called me when finished and charged a reasonable price. I’m very satisfied with their service and will be bringing my vehicle in for all its future service needs.

Ry
Review №27

Best customer service I’ve ever experienced at an auto service Dept. I was from out of town, broke down and towed here around 5pm. They closed at 6 but still took a look at it that night. Got on it first thing in the morning and had me out by 10am next day. Offered to drive me to and pick me up from hotel. Sourced a part from a Nissan dealership because no one else had it. Thoroughly explained what was done on the repair and why it happened. Very professional!

St
Review №28

Love these guys and have been going there for years. Matt is the absolute best. I refer to them as My Boys! Would go no place else.

Ky
Review №29

Ive been a customer for more than 10 years. Theyre honest and detail-oriented. They clearly care about a long-term customer relationship, not a quick buck.

Be
Review №30

Wonderful work. I will continue to take my Honda Pilot to Matt and his guys at Auto Select East because he is one of the only people I trust looking over my vehicle.

Je
Review №31

Always a good experience. Only place Ill take my vehicles

Ke
Review №32

My husband and I have taken our Hyundai Santa Fe to Auto Select a couple of times now and have ALWAYS been satisfied with quality of work or repairs made. From new tires to routine oil changes and any other wacky issue that have come up out of the blue Auto Select handled the job right, the first time! Genuinely appreciate reasonable prices and friendly staff compared to other speciality places in the area that in my opinion have gotten big heads! No business is perfect but Auto Select Stevens Point East will truly do their best to make you a happy customer!

Er
Review №33

They went above and beyond my expectations. They gave me an estimate and also explained and showed my pictures of the issue. I will definitely return. Highly recommend!

bo
Review №34

Always a great experience when I go here. Staff are always pleasant and helpful. I’ll keep going here for repairs and to get questions and concerns answered.

Gl
Review №35

Very professional, very handy having a loner as ours was a big job that took all day

Ri
Review №36

Matt, Craig and the team always do a great job with my car. They have taken really good care of me and always inform me of what they are doing and why. I never feel pressured and they have made sure to let me know if things will be need to be done in the near future or if it something to take care of now. They are always friendly and have never left disappointed or worried about my car.

Pa
Review №37

Very friendly and professional people! I felt comfortable and confident that my vehicle was in good hands. They were willing to help me last minute and before the holidays. They also provided a follow up call to make sure everything was running okay and that I made it home safely. I will continue to use Auto Select for future services!

Ma
Review №38

I thought both the salesperson and the tech were awesome. They took care of my issue faster than I thought and did a great job!

Te
Review №39

Timely and professional service. Diagnosed and fixed the issue.

Do
Review №40

Great employees they do good work and very polite

Je
Review №41

Everyone is very friendly and accommodating. Prompt service and they are great with explaining what was done and what is recommended for future.

Ch
Review №42

They have the best customer service. Prompt responses. Easy going. Had a loaner car ready and running for me when I arrived to drop off my car. Top notch.

Sh
Review №43

They are absolutely great shop to have work done. and very reasonable prices.

Al
Review №44

Fantastic service and great guidance on upcoming needed repairs and expenses.

Ri
Review №45

Friendly staff & efficient.

Gl
Review №46

Very friendly and eager to help.

Am
Review №47

Doug was the absolute best and got me in the same day for my car difficulties and finished it that day I couldn’t be more greatful.

JA
Review №48

All of the employees are very nice.

El
Review №49

Best place I’ve ever taken my car. Had it located somewhere else where the mechanic wasn’t getting anywhere and my car was broke down over three months. Brought my car here and they turned it around in four days and runs perfect! Loved the service and highly recommend this shop!

Ba
Review №50

Matt has always treated me with the upmost dignity and respect, something I have not gotten from other auto places around town. He is always honest about whats going on and I never feel pressured to make a decision or that Im being overcharged on service.

Lo
Review №51

My 1st visit. Was in for oil change. Super friendly staff, not rude or pushy. Honest & they have integrity, didnt feel like I was being mislead or lied to like I have been @ other places. They put air in my tires & topped off my wiper fluid.

Gr
Review №52

Great service. Good people

Da
Review №53

Very fast and satifactory

Da
Review №54

I trust them to do a quality job for a reasonable price. The key word is trust. Last year we were having issues with our back hatch not shutting correctly just as we were planning to head out on a family vacation.Matt met us at 6:30 am with tools in hand to fix it and allow us to head out. What more could you want from your car service shop?

Ji
Review №55

Very friendly and professional service. Showed me and explain to me what works need doing as well as reasons what it needs to be done. Very reasonable price and my car was ready on time to pick up.Highly recommend this place to anyone for quality and professional service.

Ma
Review №56

Outstanding! Simply the best service I have ever encountered!Stuck with 5 Grandchildren and 90 year old Dad on road far from home.They were so kind, dropped everything to help me.Will recommend always.Excellence !!!!

Br
Review №57

Very friendly and informative. They let you know what needs to be fixed now and they aren’t pushy at all in things that may need fixing in the future.

Ro
Review №58

Staff was friendly, helpful and honest.

Su
Review №59

I love auto select at this location. Service is friendly, honest and efficient. I trust these guys and highly recommend them

Ma
Review №60

They did a great job, and only took 2 days for them to fix. Which there were many things wrong with my car, also was a reasonable price!

Ca
Review №61

These guys are great! Last minute request for routine maintenance and they not only fit it in, but got it done quickly! They also observed some opportunities that were not within the routine maintenance area and gave me the heads up so I can monitor and take appropriate action. Always polite and fun to work with! Thank you for youre awesome service!

De
Review №62

Excellent customer service!! Fast, knowledgeable & take special care of both my vehicles everytime! A-1 service everytime!!

Sk
Review №63

I’ve used this location twice now; once for tires and once for oil change. Both times the individuals at the counter and the one time I needed a ride back home (driver) were all very professional and interactive. Service was quote accurately and on time with delivery. Definitely will return when I need assistance.

Be
Review №64

From the first time I called it was a very pleasant experience. Super friendly, great communication, I wasn’t wondering anything and was very confident in my service after speaking with Jim. Great price!!! Would definitely recommend and will be going there whenever my car needs something! Thanks

De
Review №65

Matt is great, a pleasure to work with!

Ja
Review №66

Knowledgeable staff. Fast, excellent service. Have referred many people to Auto Select. I trust my vehicle to be serviced here over other places in town. Always flexible. They do great!

Ja
Review №67

These guys are awesome! Had some car trouble right after Thanksgiving and they found time to squeeze me in and help get everything taken care of. They are very knowledgeable, but for people who dont know much about cars, like myself, they make sure to explain it in a way that made sense to me! This is definitely where Ill be going from now on.

Mi
Review №68

Matt and his crew were wonderful!

Ol
Review №69

For about two years now my brakes have been making this HORRIFIC squeaky sound. I have been slowly spiraling into a state of insanity because of this noise. After three different repair shops couldn’t figure out what the issue was, I had to finally come to terms with the fact that l was to live a life of torment. With some advice from coworkers, I brought my car into Auto Select and I’m SO glad I did! They not only ended this nightmare for me but did so in a very timely matter. Thank you to the kind staff at Auto Select on US 10 in Stevens Point, Wisconsin.

Kr
Review №70

Five stars is not an accurate enough rating for this shop. I have been taking my vehicles here since 2009. Service is always speedy and thorough. The knowledge and training of the staff always makes me feel that my vehicle is in the best hands, whether it is routine maintenance or a mechanical issue. While I appreciate everyone who works in the front and in the shop, Matt always goes above and beyond and his customer service skills are second to none. Thank you for taking care of me and my vehicles.

Ta
Review №71

I have taken my car here countless times and every time their professionalism and quality of work astounds me. When Craig called me this last visit to tell me about the problems with my car he spent the time to explain everything to me so that I fully understood what I was paying for. They also picked me up after my ride flaked knowing that they may need to stay open later to get me there and make sure I could get my car that night. I so appreciate the work and care these guys put in every time I go and will continue using their services in the future.

Sa
Review №72

As always, fantastic service at a fair price! Thank you!

Ch
Review №73

Wonderful experience!

Br
Review №74

I was traveling to Stevens Point from the Milwaukee area with my family. We had a flat tire on the interstate late in the day on a Friday before July 4th. Auto Select really helped us by taking us in at the last minute and fixed our flat tire and got us on our way. Very thankful for their great service.

Je
Review №75

Great service as usual 👏!!

No
Review №76

Customers service like nowhere else. My engine blew while traveling. They gave me coffee, let me cry on their shoulder, cried with me. Then provided cab service until the repair could be resolved. I know why their ratings ate so high. The folks working there are all happy and quite personable. Close your eyes and picture a happy wrench. I know....not merely a dream. Highly recommend your business goes here!

Aa
Review №77

While driving to work my alternator failed. I just barely got there and it died. I called auto select, and Craig Jackson was able to help me get a tow over to the garage and had it repaired the same day!! Excellent work. Thanks Craig. You all are great

Je
Review №78

Great People!! Very friendly and helpful.

Li
Review №79

I rarely post reviews, but this was a must for me. Jim and the team at Auto Select were so kind, understanding, patient, and accommodating. I’ve been there a few times now for my car and each time I’ve had a consistently positive experience! I will never take my car anywhere else and would recommend them to anyone!

St
Review №80

Truck died coming through town so I turned into the first driveway I could, luckily it was an auto repair place. Had the whole shop out in the parking lot trying to get me back on the road. When they exhausted all there expertise and I had to except my truck wasnt going to get me home this time I asked for quote to fix it. Not only did it come on under the quote amount(my old place was always a bit over on quoted repairs) my truck is running like it did when it was new. Even though they are a hour away they will be getting all my repair business and will recommend with confidence to anyone who asks

Pa
Review №81

Love these guys!!! Have treated me like a friend since the very first repair I had done. They understand that I LOVE my car and am extremely picky about her. They have always been patient and thorough when answering my multitude of questions and have always treated me with respect. Any issues (because life isnt perfect) have been immediately resolved and they go over and above to make it right. Great guys, trustworthy and reliable. Definitely recommend!!

Ka
Review №82

I love this place! If you need anything fix on your vehicle do not take it any place else! Bring it here and Matt will take care of it! Our heater core kept getting clogged up and Matt did not give up until it worked properly! We will not take our vehicle to anyone else!

Te
Review №83

The best service ever! Matt is always smiling and goes above and beyond with taking care of our vehicles. Kudos!

ma
Review №84

Excellent customer service.

Ta
Review №85

Everyone at AutoSelect has been amazing! I’ve taken my vehicles to them for 5 years now and I always feel they are being honest and fair. Pricing on repairs has also been very competitive or to say the least in line with their competitors. Matt is generally the one who I’ve had the most conversations with and he is definitely a valuable member of the team. He’s always polite, caring and smiling. Thank you for all you do!

Am
Review №86

Everyone there is so friendly and helpful! I am not very knowledgeable about vehicles but they take the time to explain things to me in way I can understand. I have had many occasions where they went above and beyond to help me and fit me into their busy schedule. I can’t imagine going anywhere else for maintenance or repairs on my vehicles.

Je
Review №87

Who ever I talked to there was polite on the phone but told my my engine was shot because the timing was off. He said the only thing I could do was spend $8,500 to replace my engine with a brand new one. I had it towed back to me and figured out that all my car needs is a new knock sensor, oil change and a tune up.

Ma
Review №88

Friendly, prompt service. But no Plexiglas protection at counter, no employees wearing masks. That was very disappointing. Not sure I’ll be back ;(

Tr
Review №89

I came in for tires and alignment. Got a call that they couldnt do the alignment because I needed repairs to my tie rods. They said they were bad but listed them as a 4 out of 10. When I said I was surprised because I hadnt noticed anything the guy was quick to tell me my car would be ready in 15 minutes but they wouldnt do the alignment. Dismissed.Customer service pro tip: when explaining a concern to a customer it would not hurt to ask how much do you know about the suspension system instead of speaking slowly and using little words. I am going to tell myself they do that to everyone not just to women.

Ju
Review №90

Great place

Br
Review №91

Matt did an awesome job of communicating all of my options to me and was empathetic with pricing. Most places will milk you on labor costs while I feel these guys were very realistic with their quotes. These guys genuinely seem to care which is a refreshing change of pace to what you may typically expect when dealing with auto repair shops. I will not be taking my car anywhere else. Big thanks to matt and his team.

Ch
Review №92

These guys are the tops! My car battery was on its last crank and I needed it done ASAP so they got me in right away. They had it done in no time & even gave me a discount from a coupon they had on their TV that I took a snapshot of.

Da
Review №93

My 2008 Saturn outlook broke down on highway in Stevens Point. Had vehicle towed to Auto Select East. They said engine Was burned up and it would not start. They said vehicle was not worth fixing so they quoted me at $8500 to replace engine. Had vehicle towed home. I was able to start the vehicle in my driveway. I bought an obd2 scanner and it was only a knock sensor that is out. Before I had the vehicle towed back to my house in Wausau they said that I had to pay the $95 fee for them looking at the vehicle. Kind of feel like I was lied to. I will never recommend this place to anyone.

Ke
Review №94

My entire experience there was fine. Until a month later and I noticed my car said I needed another oil change. Took my car into a mechanic and he told me they didn’t put enough oil in my car so it burned through the oil.

Se
Review №95

I took my car to another shop and got an estimate I just didn’t feel right about. MULTIPLE locals recommended I went and saw Doug at Auto Selects. They swore up and down about his character and their service. I worked with Matt, and he made me feel like family. He ensured me if it was his OWN car, he would feel safe and comfortable. Not only that, but they fixed my car for $600 less than the other shop and in fact told me I only needed a small part instead of new pumps and hoses and other replacements the other shop convinced me I would need. I would 100% trust them and will ONLY be returning to them in the future. Very worth the 45 minute drive to drop my car off and be in good hands! Thank you!!!

Vi
Review №96

Always pleased with the experience at Auto Select: Courteous, accommodating, professional. I have trusted my vehicles with them for years. Highly recommended.

Pa
Review №97

I was visiting Stevens Point Wisconsin for a car show I live in Chicago Illinois. Somewhere between Chicago and Stevens Point I got a nail in my tire I called Auto Select they instantly took me fix my tire or super fast really really friendly and so fordable I couldnt believe my eyes. Great staff and managers there I highly recommend having your services done there.

Ka
Review №98

I brought my car in for an oil change. They told me 30 minutes so I walked over to Target and when I got back 30 minutes later it was sitting out front ready to go. The staff was very welcoming and friendly. I will be back for all of my oil changes and try them out for repairs when I need them.Follow-up July 19 - I brought my car in for 2 tires and new brakes as suggested by the dealership I bought my car from and had done an previous oil change with.I talked with Matt prior to bringing my car in and asked about a specific tire. He game me the pros and cons and helped me pick a tire better suited to my driving. The day of service Matt called to say that my brakes were fine but he suggested 2 tires for the back, which I had a feeling I needed. He was able to get 2 more tires ordered and mounted the same day.Again I was not disappointed by their service level. They are very professional and friendly and willing to help any way they can. Always 5 star service.

De
Review №99

My appointment was prompt, my car was repaired promptly, the estimate was accurate, and I was not pressured to have more work than needed to make my car safe to drive. Recommendations were given. I was treated kindly and with respect.

br
Review №100

The boys on hwy. 10 will jump through hoops to take care of you.

Information
69 Photos
100 Comments
4.8 Rating
  • Address:5382 US-10, Stevens Point, WI 54482, United States
  • Site:http://autoselectonline.com/
  • Phone:+1 715-341-1600
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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