Every time I go to this Sterling STORE...Nothing BUT junk! Ive seen some cars donating some pretty nice stuff..but, then it never goes to the sales floor. Im pretty sure the employees hide good stuff in the backroom & then purchase for themselves. There is an employee that also sells on EBAY, so Im sure she gets all the good items & resell them.

My wife and I would stop in 2-3 time per month. Then they started using eBay or something to raise prices. Store is clean and staff is friendly but theyre way overpriced on most items. Only stop in about once every 2 months now and usually dont buy anything.

Items are mostly ok, some prices way to high. They like to separate sets of stuff and price individually. Like a stereo, unit is $10, each speaker is $8 a piece. Its bought as a set should be sold as a set.

Very clean. Courteous help. Will go back.

BUYER BEWARE: I had recently purchased a PC Video Game from this location. The box was taped closed. My assumption was that the store had done this. I got back home over an hour away, only to find no disc inside. Only instruction booklets. Apparently they dont thoroughly check the products they put on sale. Either that, or the community service workers in the back are serving themselves.

Friendly staff. Clean place. Always find something good.

I thought a thrift store was supposed to be half the price is this place is charging you 10 bucks for a pair of jeans I can go buy a new pair of jeans for that price I will never shop here I might as well shop for brand new if I’m shopping there.

I will not ever donate or enter this store location again. I am not sure who is doing the training in this store any more but they need to be retrained so the can train the employees properly. I understand the issues with covid 19 but to close off both bathrooms in a store that has a lot of elderly people frequent it and then the employees are telling the customers it is for the safety of the employees. The employee told the elderly women the bathrooms were only for the employees use. There are 2 bathrooms in this store that 1 could be used by the customers and 1 designated for employees. The week before when the bathrooms were still able to be used by customers but had to be unlocked a women asked the employee at front counter to use bathroom the young girl told her she was to busy to open the door. The young girl snd and another employee were just standing behind the counter talking. The older woman told them if one of them did mot open the door her husband was going to have a accident. By the time the staff opened the door the gentleman had a accident and it was also on the floor. When the staff saw the floor she asked the elderly woman couldnt her husband hold it. The elderly woman explained no he couldnt due to he had s stroke . I hope this staff is proud of themselves. I am sure this poor lady and her husband where embarrassed enough with out this person making it worse.I have witness the mistreatment and humiliation of enough people in this particular store to know I do not want to spend or donate anything to them again.

It was great! They have very nice Christmas gifts and decor. The prices are always great for the quality you get. The staff is always so friendly and helpful. Love our Goodwill!

You used to find treasures and it was fun to go. Now they look everything up on eBay and 98% of treasure finds are marked super high. I went from going 1-2 times a week and buying a lot, to now going once every 2 months and not buying much of anything. I wish they would realize that people would be more willing to buy other non-treasure items and support the store rather than jacking everything up and not spending anything. I probably went from spending $150-$200 per month to now spending $8-10 every 2 months. Make it fun again Goodwill.

They sell things they get for free. And hire people doing community service. Best business idea ever wish I would have thought of that. Also they are considered a charity so the pay little to no taxes

I am a 100% disabled veteran. With conditions that do not allow me to where a mask. And the ruling by the governor is that you must wear a mask unless medical conditions do not allow you to wear. I was just thrown out of goodwill even after i told the manager of my conditions that is discrimination at its worst. She refused to even listen how embarrassing.

Great service and friendly staff . Lots of goodies to choose from. Good organization of clothing. Great place to pass time and deals. Always walk out happy with what I bought.

Good variety

I like this goodwill its clean and organized. I go there for the really cheap hardcover books and t-shirts. Friendly and helpful staff.

Great store. Great selection. Helpful staff. Good cause. Recycling/ upclycing is good for the environment and our pocketbooks

Fairly large selection of clothing and goods. Alot of times goods and shoes are marked much too high for being used merchandise. Last Tuesday of every month is the 123 clothing sale where most of the clothes are $1.23 each.

They might have some good prices but it is a horrible company. They try to make themselves to look like a nonprofit organization but they are not. They are truly a for profit business. Yes they might donate but very very little. If you can go to complete nonprofit organizations like a St. Vincent DuPaul stores or another giving organization.

Some of the staff seemed disinterested in being at work. Bargains are good! Some new merchandise as well. Great place to get holiday decorations and jeans if all kinds.

Occasionally I will overlook the fact that Goodwill is a for profit company, and Ill go in to do some shopping. Not anymore. Their prices are ridiculously high! $49 for a record? $25 for a ceramic santa? Seriously!? Nah. Ill pass. If you think that you are doing something kind by donating/ shopping at Goodwill, youre mistaken. Youre lining the pockets of the fat cat in charge. (His salary is public knowledge, google it) Meanwhile the employees are being paid minimum wage to peddle used items a boutique prices. Goodwill is a terrible joke, and the Sterling store is a disappointing punchline.

Just went looking around and spent afew dollars! All is good!

Recently they jacked their prices up a ton. $5 items went to $20. It kind of defeats the purpose of being a donation center if youre ripping people off. Just as greedy as Salvation Army I guess.. Shop at the Leydig Center, they wont rip you off.

Just have to say that since you reorganized your clothes by size....I will shop there more often. I always hated it before because it was so overwhelming to have to look through everything to find anything! I dont have enough time to do that. I bought a whole bag of clothes today..of course the $1.23 sale helped, but the reorganization was great. I will tell others who also have complained about that.

Our family loves shopping here! Great prices and unique finds that you only CAN find here!❤❤

Ive always loved Goodwill but lately the prices have gotten ridiculous! These are donated items that are getting priced well beyond their worth.

Always good to see the recycling of goods plus you never know what you might find DONT FORGET TO DONATE UNWANTED ITEMS

There was a clearance tag on 2 pairs of cotton shorts that said $3 when I asked about the price they said they were $4.99 I was like someone purchased these for only $3. I said never mind I dont want them. I then overhear an employee tell the cashier that its because they didnt remove the clearance sticker in the back... Way to rip people off Goodwill!!!

I find all my work dress shirts here. They are from JCPenney but a lot cheaper to get them here.

Great place to get new and used furniture and appliances.

I visit lots of 2nd hand stores and who ever is pricing a lot of the items here must want to keep them . . . . .

Clean, prices are great and staff were very nice!!!

Im not a fan of Good Will. I appreciate the concept but the prices are giving back in my opinion.

Very good always. My shopping place

Good prices. Pretty clean.

Excellent selection, great rotation of inventory and staff is happy and helpful.

They have a lot of stuff odds and ends could be a good place to shop. Mostly second-hand stuff

Love the low prices and people are friendly.

We enjoy going there weekly.

Never know what youll find. Some prices are too high for used items, but if you hunt you can find bargains. I suggest going there several times a week.

Good deal for good cause

Great buys and deals.

Best place for your shopping needs

Some good buys ☝🏻

Staff here are always friendly.

Ok too pricey for being a donation drop off business ok top of that tax.

Generally well-maintained though prices can be high for a thrift store.

The price is quite high, the service okay!

Very nice place to shop

Great store, clean and well maintained

Great bargains here...

I always look for bargins and sometimes there here.

I love everything about it

One of my favorite Goodwills even though sometimes their prices are expensive.

Found exactly what I was looking for

Lots of selections.. Friendly sales people.

I LOVE Goodwill😎

Very well organized

Found just what I was looking for. Ill be back.

I fell outside of the Sterling Goodwill store and they seemed very unconcerned I actually landed on my face and they wouldnt let me look at the video to see I wanted to see me fall see what kind of fool I made out of myself but I also wanted to see if there was anybody around that saw me fall and they wont tell me anything I didnt go to the emergency room which I should have because I feel like I have a broken rib the bruises on my arm or unreal and I do have a slight black guy but now that was clear on Sunday I think and its a little late to go to the ER

Employees were wonderful

Good bargins

They are always helpful

You need electric wheelchairs for the disabled at Goodwill! !!!!

Cool stuff

Wayy overpriced everything

Love this store

Got some goodies here!!

Good bargains

Very helpful

A little costly

Not to bad

Love this place

I just do!

Ok

New things everyday

Terrible employees

Was dirty !!!

Prices are high!

Junk here