In 1990 my family moved back to the area from out of state and after shopping around, decided Roy Dern and State Farm had earned our business. 30 years later my parents feel the same as they did day 1. Great customer service, willingness to go above and beyond what you’d expect from your average automobile insurance provider, and in a time before apps and smart phones, they were very responsive when needing assistance after disagreements with a few deer.
Leah is exceptional!! Highly recommend! She is very professional and has such a positive attitude! I will stay with State Farm as long as she is there to take care of my questions and do quotes on all my needs. 5 star service!
I like having this particular branch as my home and auto insurance provider because I can call anytime during business hours and get someone to answer my questions or provide assistance immediately. Also, when I was getting home insurance, their prices were easily the best and saved me almost $100 a month compared to the four or five other places I called.
Sarah was very helpful and answered all (and I had a lot) my questions. I have been with Roy Dern and State Farm for years. Happy with the service and coverage for all my insurance needs.
Has always been there like a Good neighbor
Leah was especially delightful to talk to! She was very helpful on phone and I greatly appreciate her time. Thank you Leah!
Had an awesome experience with Leah! I thought during the pandemic it would be more difficult contacting over the phone, but she made it such a great experience! Leah was very kind, informative, patient, and well to understand! We need more people like Leah during these hard times in the world. Thank you Leah for your amazing service!
Our family has been with Roy Dern State Farm for 17 years. Whenever I have questions, need new coverage, or need to make policy changes, they get it done. Leah is the best insurance consultant!! She has been helpful each and every time I contact State Farm. Prices no one can beat, fast response time and professional service.
I would never go anywhere else for insurance. Leah is awesome! She is extremely knowledgeable and helpful. She takes the time to answer all of my difficult questions. You will not find her level of patience anywhere else. I currently insure 10 vehicles through State Farm and Leah goes through each one with a fine tooth comb helping me find discounts. I couldn’t be happier.
I had an unfortunate incident a couple weeks ago and had my parked car hit my a drunk driver. I had to deal with the persons insurance company and knew they were trying to take advantage of me for not being familiar with the process but didnt know how to fix it. Even though it was not a part of my coverage, Sara had many conversations with me, made sure I was okay, and directed me through the whole process. I am so grateful to her for the help she gave me. It just reinforces why I am of customer of Roy Dern State Farm. Thank you so much again Sara!!!
Love this office, every time I call they are always pleasant. I talked to Sarah, she is knowledgeable and professional. She made the process of switching over a breeze. I highly recommend this agency. Thanks for making it easy!
Had an awesome experience with Leah! She was very friendly, helpful, and knowledgable! Great service and Leah informed me on huge savings! I can always count on Leah with her high level of commitment.
I recently purchased a new car. There was an error made on my insurance card. I contacted Leah Shabani. She helped correct the error immediately. I am truly satisfied with how efficient Leah is at her job. Thanks again for a job well done. The Roy Dern office is a great place to do business if you are in need for insurance and quality service. Thank you from the Sotelo family.
Need bigger parking lot.
Very friendly and helpful staff. They show they care about their customer
Always Great Service here!