I wasnt in their schedule but I had no bulbs in my headlights and driving to Winter Park.... they squeezed me in and were so kind about it. I also order my snowtires while I was there! Thank you so much!
This was one of the best car experiences Ive had! Were from out of town and had some problem with our brakes coming down the mountain. They were able to see us quickly, replace a tire and fix the brakes for a good price. They were knowledgeable and kind. Highly recommend their service!
I’m new to town and asked around for a reputable mechanic for an oil change and 4 star was great! Nathan was so professional and helped me out with a shuttle ride while the work was done. Absolutely booking my snow tires and anything else I need here!
I am very particular about who services my trucks and classic car, Silas, Lee, and Nate do a great job accommodating my busy schedule, providing educated explanations of repairs, and getting the job done RIGHT, The FIRST time.Thanks so much, really appreciate you guys!ML
Went in for a quick oil change and general check-up - they had great customer service and met/exceeded all expectations. Theyve earned a repeat customer for sure.
Great customer service, knowledgeable staff. Nate and his team always do a great job explaining any issues. Ive been to several different mechanics in town the past six years and I am happy to have found 4 star.
Four Star Auto went above and beyond in their service. Knowing I was only passing through town, they did everything they could to get me on the schedule same day. When a job canceled, they slid me in. Nate is professional and made me feel confident to trust a new mechanic in a town I’m not familiar with. I’m grateful that four star auto was there to get me back on the road when I was in a pinch!
Brought my big e450 bus in with a phantom issue, and while they wernt able to figure out my issue, they gave some things to tackle first, and contacts to work on deeper things, FOR FREE. These guys were super helpful, convenient, and nice. They understood my position, and got me on my way with confidence! I give four star automotive 5 stars all day!
First class organization. Car was in and out on time and the bill was what was estimated.. Having a problem on the road a long way from home it was great to find a highly rated business that lived up to their reputation..
Great shop. Organized, on time, competent. Nate in the front office knows his stuff!
Quick service and really informative staff. Theyre pretty busy though, so definitely schedule beforehand and dont expect a walk in opening.
They helped me a ton when I had my new vehicle and couldn’t figure out what was wrong. Nate especially was super helpful when I called in with questions about what could be happening.
Four Star Auto Repair does an excellent job and gives 5 star customer service! They have serviced my Range Rover multiple times, most recently to install a hitch. They always do a great job and working with Nate is always a pleasure!
Everyone at 4 star is professional, helpful and friendly. Their team sent a comprehensive breakdown of everything they did. They also went above and beyond to get our vehicles back to us fast. Their customer service is exceptional. Thank you four star!
Air Conditioning on 016 Toyota 4 Runner not blowing cold took the SUV in added 3.5oz of coolant and charged over $200 dollars. They found no other issues with AC. My wife said the AC was no better after coolant. I switched out the AC relay with the horn relay AC worked perfect. Ordered a $16.00 horn AC relay replaced it (5 min) problem was solved. Not at all pleased with their diagnostic procedures.
I can’t say enough good things about this place. They truly saved the day for my family and I. We were up here camping when my truck just stopped working. They were able to diagnose and fix the problem on the same day, that’s unheard of. Great customer service and quality work. Again, you guys saved the day and our trip! Thank you, thank you!
I thought Nate and his crew were attentive to me and my SUV’s needs, and their charges were very reasonable. I wouldn’t hesitate to go to them again for my auto needs.
The crew at four star was great as usual. Needed a ride why my truck was being fixed and they took care of me. Answered all my questions before and after. a little bit more pricey than some places but he definitely get what you pay for and dont have to worry about anything repaired on your vehicle.
May they be in Steamboat forever! I have no interest in going anywhere else for car care.Last week, when the steering on my older van seemed to hang up, I dropped into Four Star to ask them to check the power steering fluid. Todd immediately did that, but also cleaned the clogged fluid filter, realized the need for a new power steering pump, and then noticed an old, cracking serpentine belt and a couple of other things. All of those items got fixed yesterday, with Todds amazing expertise and Nates superb ability (and background) to coordinate all aspects of customer concerns and mechanical support.Theyre not only great mechanics, but they care! Wow.
A wonderful experience all around! Every step of the way their employees were willing to go the extra mile to help me out!
10/10 best experience you’ll have with any car repair you need. Amazing customer service. With these guys you feel like there is no BS whatsoever. They are upfront and professional about everything. Could not recommend this place enough.
Four Star maintains its long-standing reputation for knowledge, quality work, and professionalism. I appreciate their willingness to provide information and fair estimates. They check all the boxes one would want from a repair shop and they are really clean! Highly recommended.
Definitely the smoothest and easiest car shops I’ve been too. Service was super fast and employees are super helpful. Will 100 percent be going back.
Best service I have had in steamboat yet. Nate is awesome. Very friendly and helpful. Highly recommend.
These guys are absolutely wonderful! Nate went above and beyond to help me with my truck. I am a firefighter and he made me feel truly valued and appreciated for my services and I want to show my appreciation for his. Tony took extra time to help figure out what the issue is and gave me the next step to do. I plan on bringing my truck back to these folks. I left the shop with a smile on my face because of how they made me feel even though my truck hasnt been fixed yet. I will recommend these gentlemen any day! Thank you guys for being so amazing! ☺️☺️☺️
All I wanted was for my tires to be replaced and they kept asking repeatedly if I wanted my oil changed when I already said I was set on that. They were quick about getting the other tires on but, when I came in to pick up my car, immediately they said I needed to replace my brakes/struts and then gave me a quote of $2,000. I replaced my struts little over a year ago and they didn’t even actually look at them. Just looked at my mileage chart and assumed. I never asked for them to look at my brakes/struts. I’m left feeling frustrated with being manipulated into spending money when I don’t need to be. I understand that I need to be doing upkeep on my vehicle but the fact of the matter is, without legitimately checking my vehicle’s parts they were trying to make me replace parts that aren’t necessary yet with expensive quotes.
Had fuel pump replaced. Very friendly staff. Reasonably priced. Stayed on quote. Will use again for service
Quick, quality service at a fair price. Great
Replaced my cars clutch as well as other services and did a great job. Professional staff and my 99 now runs great. Highly recommended
Excellent 4 star service just like the companys name
They did an awesome job! Prompt, honest, and friendly. Will definitely be going back. Thank you!
We limped into town last Friday having lost AC shortly after starting out on Thursday. The lack of AC was an inconvenience, but the rattle under the hood as we pulled into the condo parking lot caused more concern. Unfortunately, everything was closed by then and we decided to spend most of the weekend biking for fear of having a complete breakdown. Monday morning we called Four Star Auto Repair and took the car in for a diagnosis. Lee determined that we could safely drive the car for the day as long as we didnt use the fan. In the meantime, they ordered a new compressor and associated parts. We dropped off the car that night and they had it finished by early afternoon on Tuesday. Nate and Lee were both very helpful and communicated clearly with my partner and me as to what the timing and charges would be. We were very relieved to find such a great shop. They took excellent care of us when we were out of our element, and got us on the road in quick order. Although car repairs were not on our vacation to-do list, Four Star Auto Repair saved the day!
Great job helping a traveling family out!
I walked in for an 1100 am appointment for my brake light repair and was on my way home at 1115! They knew it would be a quick job so instead of making me wait or pick it up later they stopped the jobs they were doing and quickly had me on my way! Excellent customer service!
Dropped off my car with Nate and Jeremy for a tune up and oil change. We wanted to make sure it was road worthy for an upcoming trip across the country. They did a thorough inspection and told us what needed fixing now and what could wait. Leaving us with printed and emailed summary of the condition of our car with future recommendations to make sure the car is running great. They communicated promptly and got our car looked at and taken care of sooner than expected. They also love and invest in the local community really well.
I am new to the area so when I was having a problem with my truck I didnt know who to call. Im glad I found Four Star Auto. They really helped me out. I will use them again.
Nate did a last minute pre-purchase inspection for me. They were able to work the vehicle in on the day I called and provided a detailed review of the vehicles condition.
Honest dudes you can trust. Out of towners and brought my 4x4 van in for what I thought needed a brake job as it was squeaking. Could of easily charged me for a bunch of stuff I didn’t need but told me I needed nothing. Check back in another 10k miles and charged me minimally for their timw. Not to mention help with transportation. Old school service with a smile!
We love Four Star. They can always manage to squeeze us in for an oil change and are honest about what our car needs. We were expecting a huge bill for a repair we were previously told we needed, when we came back they admitted it was a false diagnosis and that we were exempt of the manual labor charge. Thanks for taking care of our Equinox and keeping us safe.
Four Star saved the day! Our coolant tank was cracked & we were headed back home to Kansas City that morning. The gang at Four Star took care of us and got us on the road and back home safely. Superior customer service and quality of work. Highly recommend them and they had a lot of local folks coming in for repairs and maintenance- - a great sign and proof of their standing in the community!Thanks again, Four Star!!!
I sent my car in to get the winter tires removed and my summer tires put on, when I got it back it seemed fine until I heard a new rattling noise while driving so I pulled over to see the problem and one of my back tires was on so loose that it was wobbling and causing the noise so I fixed it and Im just dissapoimted the mechanics cant put a tire on correctly never coming here again
Outstanding customer/Auto service Five Stars!
Super positive experience. We were in a bad situation & had to leave our truck with 4 star while on a raft trip. They diagnosed & fixed the truck the same day. Honest, reasonable & just good folks!
Lee was very professional and helpful. I didnt feel like he was trying to talk me into anything I didnt need. The service was quick, the lobby was very clean. Overall, a great experience.
I came here with a coupon for an oil change and knew that I would be up-sold on other things, as that’s what most repair shops do! However, the guys at Four Star were super professional and did not make me feel pressured. They explained to me what they saw and why I might want to consider having a couple of things changed out, but there was no insistence or badgering. In addition, I felt super comfortable asking questions, they were so knowledgeable and kind. I have thought about and researched some of their maintenance suggestions and will be making another appointment with them. Definitely much more high quality than your average service station. Thanks guys!
Got my car for a same day brake repair. Staff was friendly and super accommodating. No up sell or unnecessary repairs offered. Top notch. Would definitely use again!!!
Four Star Automotive gets Five Stars from me...Thursday, March 12, 2020 at 10 a.m. I was in Steamboat Springs, 717 miles from home, and getting ready to get on the road... when my compressor went out, and the serpentine belt as well. As busy as they were, they took my truck in, analyzed it, and got it on the road for me by Friday, 10a.m.Ive put several thousands of miles on it since with no issues.They charged me a fair rate and did good work.Thank you Four Star Automotive, you came to my aid when I needed it most.Sincerely,Anthony R. Mendoza IIIMiddleton, Idaho
I was towing my camper to Pearl Lake and my alternator went out. I had my three kids and wife. I needed to get back to Fort Collins at the end of the weekend. I called on a Friday night before memorial day weekend. Todd answered the phone and even though they werent open on the weekend made an exception because I was in such a bind. He had my vehicle fixed by 10:00 a.m. on Saturday. He even drove out to Pearl Lake and picked me up. Charged a fair price and the vehicle runs great. Todd really went above and beyond I am so grateful for his help. I would highly recommend Four Star to anyone in need of a mechanic.
Customer service was awesome. Key drop for dropping night before. Nate called me with update & got my car done faster & earlier than expected.
Passed thru Steamboat last week on a family vacation and vehicle starting making some odd noises. I called at least six auto repair businesses in the area and Four Star was the only one to get me in last minute so our family could continue our trip as planned. Thanks so much for your flexibility, much appreciated!!
4star does a great job with not only auto repair but customer service. They are on top of making it great for their customers. Timely, through and clean. Only go here with all my vehicles and my guests
I took my severely neglected vehicle in to Four Star to make an appointment this week because it was running very rough. Instead of simply making me an appointment, Todd stopped what he was doing, opened up the hood, diagnosed the problem, and got it temporarily fixed until I could bring it in later in the day. I was BLOWN AWAY, by Todds customer service. Ultimately, I agreed to $1250 of maintenance work on my vehicle, which I WOULD NEVER HAVE AGREED TO, had it not been for my initial experience with Todd. Four Star has earned my future business, but I will be disappointed if Todd isnt running the shop soon.
Honesty. Brought my van in thinking I was due for brakes. They inspected them and said they were good. Finally many miles later brought it in all it needed was fronts (100,000 miles) . Went back 5000 miles later. They inspected rears still good. They could have replaced them and I wouldnt have known. I appreciate their professionalism and honesty. Will be back for the rear brakes when needed.
Great job at fixing the wobble in my tires
RADIATOR/HEATER HOSE CONNECTOR REPLACEMENT:So two service persons gave me two different stories as to what should be done. First mechanic, in five minutes, suggested he replace two hoses connecting to heater core. Next day, second service person tells me a “connector “ must be replaced, that they already have spent 1/2 hr on diagnosis, that the connector will cost $65 and total time will be 1 1/2 hrs @ $130/hr. That’s about $260. First, I don’t understand how a five minute analysis turned into 30 minutes, and second how the installation of a connector and a system pressure test could take a mechanic an hour given it’s nothing more than attaching the pressure gauge and starting the car. Also NAPA sells the connector for $12. They charged me $65.Final Analysis; I will not use this repair shop again
Went here twice, once for an O2 sensor and oil change and once for brake repair and a coolant resevoir replacement. Theyre extremely friendly, called me with prices before actually repairing and could squeeze me in when other places in town wouldve taken a week or more to get in. Both times my car was ready by the next day. Havent had any problems with anything theyve fixed.
Very friendly service and clean facilities. Responded quickly to our needs while on vacation here.
I was in a bit of a bind today because both my tail light and my headlight decided to go out within a few hours of each other. I work long hours and I was only able to come during my lunch. The nice guy that was working was able to fix both in about ten minutes and they are working great! Thank you to them. I highly recommend and will be back again!
Four Star did an excellent job for me. My family and I were in the area for vacation, and they squeezed me in during the New Year holiday, which kept us on track. They were very easy to work with, friendly and professional. In addition, they even offered me a ride back to the resort when I dropped my car off. Just a great team of professionals at Four Star Auto!
Fitted us in on the same day for replacement alternator, battery and rear brakes. Did the work fast and we were back on the road by mid-afternoon. Great service.
Professional, polite and informative. Traveling west from North Carolina and I was very pleased and confident with the service. I highly recommend the business. Todd was very professional.
The guys at Four Star are awesome! They never talk me into doing work that doesnt need to be done right away but always make sure my car is taken care of. I highly recommend them for any and all auto needs.
My husband said they did a wonderful job. They were very thorough, and went above and beyond. He was very impressed. We will be taking both of our vehicles here in the future.
The customer service here is the best Ive experienced! They have consistently gone above and beyond and I am very grateful! They are super professional and care about the quality of work! I am just floored at the quality of care theyve given me! I went here on a suggestion of a coworker and I will never go anywhere else!
My brakes went out on a Thursday morning and were fixed by that evening. Fast, reliable and friendly service! Would definitely recommend!
Love these guys. Great service, great work.
Same day service appointment for a travel trailer during the peak of summer season. Work was done on time and at a very reasonable rate. Courteous and professional staff.
Four-Star always does great work in a timely manner. Their diagnostic skills are excellent. Thanks to their good work, my Tacoma drives reliably with over 300k miles.
Great local shop! Can service all your automobile needs in one place.
Got my vehicle diagnosed and repaired the day after issue. No one likes having no wheels, great to have my vehicle back the next day !
We were able to obtain an appt quickly. Friendly staff and car was serviced n finished exactly as promised.
I had a great experience with Four Star Auto. They were super fair with pricing and had great customer service. I am very pleased with the work they did on my car! So thank you again Four Star Auto!!
Good experience. I will return when I need automotive help
These guys fixed my truck in a timely manner, and even brought it back to me so that my students wouldn’t miss the rodeo!!! Thank you Silas and team, amazing work!
The guy it’s the dark facial hair that explained everything to me when I picked up my car was amazing and really knew his stuff. Like, it’s was impressive and thoughtful to take as much time with my Mom and I (since we aren’t car people) even though it was passed closing time. Will definitely be using them for everything in the future.
Thanks to this shop they fixed my car in a few hours. Staff very friendly and explained the repairs clearly to me. I had a long trip home to Minnesota and after they worked on my car I felt much better about the drive home.
Amazing customer experience. I have to admit that I had my doubts upon seeing the google reviews, but they were quickly blown away by the awesome experience I had there. The guy at the front desk was extremely friendly and helpful. I went for a quick oil change and it was done in a little over a half an hour! Then they gave me a detailed report (with pictures!) of the good and the bad on my vehicle. Overall, this place was extremely helpful, informative and customer friendly. 10/10 would definitely recommend!
I can not thank Nate & the technician for going ABOVE & beyond in helping me work with our warranty provider, in efforts to have our repairs covered. They offered to make the calls & negotiate on my behalf and got it taken care of!!! You have no idea how appreciated this not so simple task was. Get your repairs done with Four Star Auto Repair- they care about their customers! Thank you!
Professionals that are timely, honest and on point with auto care. They diagnosed the issue, gave me a timeline for completion, and cost to complete the issue. Thanks for your help!
Had the AC charged up on my vehicle. Nate was very polite, helpful and knowledgeable. He told me how much it was going to be when I made the appointment.
Nate was incredibly knowledgeable, helpful and was able to get my car in immediately upon my arrival. Lee completed my cars inspection in record time. Would recommend this auto repair shop to everyone who needs assistance in the Routt County area. Thank you!
Polite, quick, thorough, pleasant. Returning with different vehicle for a different service.
Nate is the man! Four Star always takes care of me.
The crew at Four Star always go above to make sure my car is running smoothly. They take the time to explain what they did and keep me informed of any upcoming maintenance needed.
My truck broke down while I was in town on vacation, they were able to get it repaired in one afternoon so I could leave town on time. Nate was good about keeping me updated and the cost was on the low end of average based on some internet searches. The tech even found some unrelated bolts that werent torqued to spec by a different shop and tightened them up for me.
The folks at Four Star were very helpful. The diagnosed and fixed my truck in less than 24 hours. You still pay Steamboat prices here but where dont you
Really happy with customer service and 4 star’s extremely thorough oil change and vehicle assessment. Pricing is very fair for Steamboat!
Holiday weekend Todd was in the shop on an off day, I was in a bit of a jam with a failed drivers side window motor with the window down. He was very friendly and willing to help me out on his day off. He was able to get the window up and get me back on the road, Great experience, great customer service. Highly recommended if you need skilled friendly service help.
Four star auto was extremely professional and courteous. Highly recommended!
Four Star is honest. I find that to be a must when it comes to mechanics. They are always up front. Terry is the friendly voice & face who brings it all together. Well done Four Star, I gave you 5.
Always had honest service at Four Star and they stand behind their work. Terry is very personable and straight forward. No BS, no game playing. I will continue to use them to service my vehicles.
Nate is easy to work with and honest. Its like a new truck.
This is the second time I have used 4 Star Auto Repair and I am very impressed with their service and work. A detailed inspection was carried out with photos and explanations of items which required work. Each item was accompanied by an explanation and an estimate based on parts and labor. Car was ready on time. I will certainly be using them again. Russ
Quick services. Professional
Props to these guys for taking care of my exhaust in a quick and timely manner.
Good mechanics, honest and fair. Hard to find that in this area. Terry is great, always so helpful. They post the service on this online portal with pictures and everything! So you know theyre not just telling you something needs to be replaced, you can see the proof of everything they checked and everything thats wearing out or needs replacing.
Dont take your vehicle here worse mechanic Ive ever dealt with seemed nice when I took my car in. Had lots of work needing done, took over a month for them to get done. Almost $2000 dollars out of pocket, couple days later a wheel bearing went out. So he says I changed on bearing but not the other, why change one and not the other if youre a good mechanic all that does is put pressure on the other to make it go out. Never will I take my vehicle to him again and if you car about your vehicle I advise not taking it to 4 star auto more like 1 star auto
Best shop in town
Four Star deserves 5 Stars! They were able to get me in and complete my bearing replacement the same day. Very thorough and professional. I highly recommend them!
Great service! They are knowledgeable and do excellent work...