Went in to pick up an online print order today. I looked in the bin to pick up my order and it wasnt there. I used the button for assistance(clearly thats why its there). The employee was extremely rude as though I interrupted her day. I gave her my name 3 times to let her know who I was picking up an order for and that it wasnt in the pick up bin. She rolled her eyes and seemed disgusted. My order was just sitting on the counter like it wasnt important(I got the email that it was ready for pick up). I called back to speak to a manager, sad to say she was the manager on duty.
Wonderful service! Had an important print job needed completed perfectly. Unfortunately, Im in Florida and needed it before Friday! Waited to speak to a manager but was offered to be helped by Travis who was able to listen and hear what I needed. Immediately passed me over to Julysa where she again listened to what I needed and even opened the file to be sure. The print turned out perfectly! Excellent job by your team, manager, you didnt even have to pick up the phone!
Great for business! I bring my ink carts every month for store credit. Great system and prices.
I had to make a sign for my sister for her 21st birthday (I had no idea how to even begin to do that), and the ladies working at the printing center were SO helpful. They made my life so much easier and even helped me put the sign together. I will definitely be back! This made my night! Thank you SO much!
Staff is rude and would not acknowledge my presence when I was ready to pay. Customer Service is non-existant at least with the crew that was there on 8/12/20 in the afternoon. With only 1 other customer in the store you think they would be jumping to take my money. They will never get that chance again. Ordered what I needed on line from another retailer, got it cheaper and arrives today.
The store is very professional and helpful. Always greet you when you come in. Melissa, Jessica and Hyedie a special thanks
Grace went above and Beyond!! Love Office Max and their employees!!
Came in for 6 4x6 photos to be printed on photo paper. Terrible job. First off, we waited forever and they were not very busy. Secondly, the images are not even on photo paper!!! Lastly, we looked over the images and they cut our heads off in the picture. I’m sorry but who wants pictures with heads cut off?? Absolutely disappointing and will not be back.
Ladies behind printing desk very pleasant and helpful. Great experience! I visit quite frequently! Keep up the good work.Shelia Smith
The store was neat and clean. One employee almost walked right over me but never said a word. Luckily, I was able to find what I was looking for without assistance.
I stop in here at least once a week and am happy with the service I get. Though its always busy, the folks in the printing department never let me down. :-)
Jess over in the print shop was super knowledgeable, friendly, and got the prints I needed done quickly. Very happy!
Good selection of office supplies. Staff is very helpful
I came from a town with an Office Max and always had great service there, but when I moved here not so much. Plus its the only office store in town. I like supporting local retail stores but this one not so much and Ive given it multiple chances to prove itself. Ive now found other resources to get what I need for my business in towns close by.
Had to get a cashier to help me, people on the floor just ignored me. I was trying to buy word and computer protection. I bought protection for 10 devices and it wont let me use it on more than one device! Absolutely no service or help.
The guy that helped me answered my questions was very helpful and very knowledgable.
The people working here are always nice and I love going to the teacher appreciation events. Some of the stuff can be expensive, but if you shop using the sales and coupons, its definitely worth it.
They are all SO nice and willing to help. GREAT customer service!!!
The staff was very helpful and even helped me load my purchases in my truck.
It is easier to get in and out of then the one in Savannah on abercorn
Found what I came for. Excellent help from staff
#GotRoofWe have to stop your several times a week I appreciate van expediting are businesses allowed us to get back to work
The print shop supervisor Jessica is very unprofessional. She was actually glad that I cancelled my order. I cancelled the order the same day I made it, then Office max still charged my card and said to call back in a week to get the credit back. Last order I make with Office Depot/ Office Max. Promise that!
Not much selection and very high prices. Checkout guy signed me up for the rewards program without asking me. If theyre collecting info like that, the company might not last long.
I have had wonderful service as well as not so great service. If you are on a time crunch I would not go here, with that said, their printing is superior. For every unprofessional employee Ive met, there has been two that go above and beyond. Because of these people I come back.
Loved it I was in and out. Thanks 10 stars
Received excellent customer service this evening from all 3 employees who helped us
Selection is limited and items are overpriced. However, they do price match their online prices. The online prices are usually much cheaper.
Poorly staffed the people who work there try hard. Hardly anyone out on sales floor and theres always a line. But they make up for it with a poor selection. /sarcasm. The KMART of office supply stores. Please come to Statesboro Staples!
Great store. Great staff!!
Very capable staff, wide variety of office and school supplies
Convenient but they do not carry whole5lot of products in store
Service is not friendly and way over priced.
The staff is very helpful and friendly. Offered me a 20% off teacher discount for shopping with them.
Friendly staff, good selection of office supplies and clean facilities
It wasnt pleasant at all, my business wasnt wanted and I got the feeling the employee was late for lunch! There was to much of a hassle to get pictures scanned onto a disc, and it felt like I was talking in a foreign language to get one done! Ridiculous having to call and call until someone says, oh yeah, I know how to do that!... Statesboro has gotta get it together! 1 star for the one guy that could finally help me after 4 people!!!!!
The past two times I have been to office max I have had the worst customer service experiences. Last time the rude employee lied about prices and availability of supplies at office max and currently I have been waiting in line for going on an hour at the print shop bc the guy Harry running it is so slow.
Has everything I need. Staff is very helpful!
I cannot get anyone to answer the phone at this place!!!!! I even called corporate to get someone on the phone, and they had a problem. I tried to fax something and the fax wont go through..... probably no paper in the unit!!!! I am listening to the phone ring; it has rung at least 150 times and still NO ANSWER!!!!!!
Very helpful staff at this store!
Nobody acted like they wanted to help.
Easy check out, helpful staff.
We have been standing here for 20 min with no help....Im not coming back.
Easy and fast fax service
Good selection, friendly service.
The place was a ghost town with a poor selection of products. Not sure how this B&M store chain stays in business.
Waited for the sales girl to finish with a customer, only for her to wait on someone else, so you lost s sale
Didnt have what I needed but staff was friendly and helpful.
Very helpful staff...
Always find what I need
Excellent customer service experience!!!
Staff friendly and helpful.
Seems under staffed, but the staff is helpful.
The staff is friendly, from the welcome all the way til the check out is complete!
This store was dirty, shelves picked over and no help from the staff was offered.
The only place of its kind in town. Prices are high and not competitive. Doesnt carry anything special or interesting.
I went to make copies not so helpful
Very helpful staff
They dont order enough of the specials sometimes.
Convenient for office supplies
Great customer service
Its okay to deal with
Good office supplies
Great service
Nice staff
I like sell at a good price and you get a lot of things that you need
Because they could not help me to get some documents that I had