I live in SC but purchased some items in CT I got in touch with Tom & Jan at The Packaging Store via email and they responded immediately. Their price was much better than two other companies I called and when I told them my daughters husband just passed away they were so kind to take the time to send me their condolences. I will update my review when my package arrives but if they pack and ship as nicely as they handle their calls then Im sure another 5 stars are coming!!!

Just a little about my experience with Tom and Jan; first let me say I collect old tube radios. Recently I purchased a rare 80+-year-old Zenith console radio from a seller a long days drive away. In an effort to save money on shipping (about $200 saved) I agreed to make the much shorter drive to Stamford to pick up my latest radio at this Packaging Store.On the day I was to drive out to get my radio hurricane/tropical storm Isais was scheduled to impact this area. As a result, I postponed until the next day.The day after the storm Tom and Jan actually made time from coordinating home repairs to accommodate my schedule and arrive time! How awesome is that?!?!These folks were professional and down to earth to deal with... I cant say enough good things about them!No matter what you are shipping, even something as delicate and old as my radio, you can be certain Tom and Jan will take good care of you and provide excellent service.Thank you Tom & Jan!

NEVER RECEIVED MY ARTICLE. Paid them $141.93 freight, $37.21 packing (labor + materials). Total $179.14. I am out that expense as well as the cost of the item. Was reimbursed $100 after many telephone calls. They never returned my calls or numerous messages. Took 5 Months to get the insurance money from them. VERY DISSATISFIED.

Had a great experience, Tom and Jan are great people and take alot of pride in there job. I highly recommend them for any packaging and shipping.

I just received my huge box and all the glass within was securely placed and arrived on time and complete!!!! I highly recommend Tom & Jan McNerney at The Packaging Store for our shipping needs out of Stamford!!375 Fairfield Ave., Bldg. #5Stamford, CT 06902

A complete rip off.I asked for a quote for a small painting won through an auction.They quoted a ridiculous price over $78 and told me $35 was just to pick it up.They are located 1.8 miles away from the auction house, so $35 to pick up is absurd.I priced it through USPS and Fedex and the cost was under $20 for both, $12 and $15 respectively. What theyre doing is criminal. Not to mention that they wont just be picking up my item, they will go to the auction house for multiple items, so charging everyone $35 for a pick up charge is bad business for people that would use them over and over again. Im all for small business owners making a profit but to charge that is unconscionable.

You could not wish to meet a more friendly couple and the place to do business.Thanks so much Jan & Tom.

Avoid !!! They damage your items without letting you know, and when asked they tell you they have glued it back for your best interest; also they charge you more than their original quote, so a total scam!