I called on late June to schedule an appointment as I was concerned that I had Gypsy moth caterpillars.I was told that I couldnt get an appointment until late August. As my appointment time approached, I thought they might call to confirm that I still was in need of their services. No phone call, & Greg was a NO SHOW. I CALLED to ask why nobody showed up.I was told that Greg was on vacation, (THANKS FOR LETTING ME KNOW.)They told me he could come over the first week of September. I said dont bother.There appears to be a lack of communication, and zero customer service.FIND SOMEBODY ELSE. I WONT use a businesses that dosent extend basic common courtesy.