This review is way overdue, but I had a very pleasant experience here for such a painful tragedy that occurred in my life. The staff at Demaine was excellent in every way and made the grieving process so much easier with their professionalism and compassion. Scott Williams was very patient, explained everything in detail and was extremely knowledgeable. Capitol police and I will forever be grateful for the respect and dignity they showed my Brian.
This review is WAY overdue, but one that had to be done!!! My long-term partner passed away and I had a WONDERFUL experience with Demaine. The funeral home was immaculate, beautiful, inviting and warm. The staff were also extremely knowledgeable, caring, kind and went above and beyond to help not only myself, but the entire family to get through one of the most painful experiences of our lives. Scott Williams was phenomenal and I highly recommend this funeral home to EVERYONE!! When losing a loved one, you need the process of planning services to be as easy as possible and for the staff to be KIND. You will get that here!!! I am extremely appreciative for everything they did for us and will be forever grateful!!!
The Demaine Funeral Home in Springfield, VA., made a very difficult time for our family much easier by their total commitment to meet our needs. The entire experience with Robert and the rest of the staff was nothing short of exceptional and exceeded our expectations. Every aspect from explaining the costs and services available (which were nothing short of amazing) to the conclusion of the memorial service, which included a phenomenal display of my wifes life and career, was so professionally done, I just cant say enough praise about Demaine Funeral Home.
I cannot begin to state how wonderful Demaine Funeral Home during this trying time for us. The staff was competent, professional, and, above all, caring. They helped guide us through our choices, allowing us to focus on what was needed. They helped arrange our photos/flowers/mementos better than we could have done alone.Due to their above and beyond service, our healing journey could begin . We could not have made it through this time without them.
We would strongly recommend Demaine Funeral Home. We lost our precious baby boy 6/9 and didn’t know what to do. Brandon has taken such wonderful care of our son and has kept us so up to date on his cremation. The location is beautiful.
I highly recommend Demaine Funeral home. After a tragic accident and utlimate death of my beloved wife of 52 years, the assigned Director became part of our family team to provide guidance, assistance, and options. Although we were grieving, Demaine personnel were consistently professional, helpful, and knowledgeable. Even now, after the memorial service is completed, they are still providing us excellent advice.
Today I had the honor of meeting Mr. Scott William Director of the Demaine Funeral Home and he demonstrated great moral integrity and a willingness to help. Although we did not use his funeral services, he showed us the right direction for the services we needed. I can honestly say that you will receive service of unsurpassed quality and excellence from extraordinary human beings who will compassionately assist you during those difficult times.Eternally grateful
They are the best. Very helpful and compassionate.
We express our greatest gratitude to Demaine Funeral Home for their professionalism, consideration, care to detail, empathy, and overall excellent service, shown to our family during an unbearable time. They were exceptional in helping us follow our loved ones wishes, honoring them to the fullest, and guiding us through an extended process in the middle of a pandemic. So much grief and so many challenges during a pandemic but we found so much assistance and comfort in Demaines services and their interaction with our family. Thank you Demaine Funeral Home for providing confidence, comfort, and peace.
As a chaplain who goes to many funeral homes for services, I would like to heap mountains of praise on Demaine Funeral Home. Not only is the facility beautiful, well-maintained and roomy, but the staff is absolutely the best you can get. Everybody there is warm and welcoming, most respectful in difficult times but not maudlin. I have seen many people who were emotionally at the end of their line, brought back by the Demaine staff through genuine kindness, empathy and humanity. Even in very busy times, they always take the time to listen and to be extremely responsive with every person who enters their door or calls. In times of trouble and sadness, you just cant do better.
Scott Williams and the team at Demaine Funeral Home did an outstanding service for me in preparation, visitation service and the funeral at Arlington National Cemetery for my wife Sandra. All aspects of the services provided were of the highest quality and helped me immensely in the extended period from her passing to the funeral 7 months later. The team at Demaine are professionals worthy of the highest recommendation.
The entire staff was nothing but kind, compassionate, and professional during a difficult time. Scott Williams was a pleasure to deal with, along with Patty and Guy. I felt very comfortable dealing with the staff at Demaine, and am appreciative of their willingness to assist me with which ever ways necessary.
At a time when so much is in disarray, it was a comfort to work with Demaines Funeral Home in Springfield. The family was treated with respect and kindness, offered the utmost support, and given a large amount of information and time to make decisions. We worked directly with Scott, who was so very efficient, kind, and understanding of our cares and concerns. Many options were offered to us without pressure to make hurried decisions, a blessing since our lives continue to be filled with so much sadness and complication. Thank you, Demaines and Scott, for your support.
Mr Scott Williams was the funeral director for my husband’s service. He helped my family and me navigate through all the arrangements during this difficult time. Scott and the Demaine Funeral Home staff ensured that our needs were met. Even during the pandemic’s times, we were able to hold a beautiful service to celebrate my husband’s life, everything went as discussed, the staff was extremely respectful through the different interactions, the funeral home was spotless and just brought a sense of calm amid the sad/unexpected situation. He demonstrated respect and empathy throughout the entire process, especially when referring to my husband’s arrangements and referring to his handling as him being “under his/Demaine’s care”. Thank YOU.
Mattox Photography + Video are proud to say that we have worked along side such and well run, family oriented business. They care about the family and their loved ones and work hand-in-hand to give them the best service during the their most difficult times. We are honored and look forward to working together more in the future.
I highly recommend Scott Williams and his wonderful team at Demaine. They handled every step with grace, and we are incredibly grateful for their help and support.
I would definitely recommend Demaine Funeral home. Not only is it a beautiful facility, the staff is AMAZING!!!It’s already a difficult time when dealing with the loss of a loved one but the Demaine Funeral home staff showed empathy and compassion. I’m so grateful for the team that made my dearest friend’s service memorable.
I would recommend Demaine Funeral Home to everyone. They have a compassionate staff that is always eager to help. They helped me find a celebrant for my service that gave a beautiful and comforting service. Every part of the service was a beautiful reflection of my husbands life and Im so glad I chose them.
At a moment of great distress at the loss of my husband, the staff at Demaine Funeral Home in Springfield took care of every detail with empathy, patience, kindness and the utmost professionalism. They understood what I needed and wanted and explained each step clearly. It was a great comfort to be able to work with them to carry out my husbands last wishes.
As a military family, we could not have been more pleased with the fine work of Scott Williams and Demaine Funeral Home. When my mother died in January, Scott took us through the whole process, explaining our options but never engaging in any kind of sales pressure. And he also handled all of the arrangements for my mothers inurnment at Arlington National Cemetery, including catching a last minute error with the paperwork from ANC - his follow-up and attention to detail were really impressive. We strongly recommend Scott and Demaine to anyone needing funeral services.
The staff was so companionate and considerate with all the details during this difficult time. They truly care.
Thank you Robert, Patti, Rachel and the staff for all the details they handled for my dads memorial service. They are professional, kind and caring.
Scott Williams was sooo kind and compassionate about how to handle my moms creamation. I’m so glad that we used Demaine Funeral Home.
In his advanced planning documents, my father designated Demaine Funeral Home as where he wanted his funeral. We are lucky he chose DemaineScott at Demaine is fantastic to work with. He is kind, personable, professional, and extremely responsive. Scott and his team took care of our father’s remains from pick-up at the hospital through his upcoming burial at Arlington Cemetery and we could not be more thankful for, or appreciative of, his work and professionalism.I would use Scott and Demaine again.
Demaine Funeral Home is like walking into a friends beautiful, welcoming home. A person is right there at the entrance to welcome you and speak with you. You are immediately felt relaxed. Our contact, Rachel met us and walked us to a meeting room where we were asked if we would like something to drink, before meeting. Rachel then proceeded to inform us of the information we required. Her manner in explaining the services were so well done in a gentle, caring way. Explained everything thoroughly and put us at ease. Any question we had was answered with a smile. We felt so relaxed and relieved and well informed.We chose cremation and the setting for the viewing of the body before cremation was beautiful and comforting. The body was made up very lifelike, which pleased us extremely.Every thing was handled efficiently and quickly and we appreciated the friendliness given to us by Rachel and Guy..
I would like to thanks Scott, funeral director of Demaine Funeral Home in Springfield VA, all the help that I was given. Scott was very compassionate, professional and kind. He made the funeral service easy for me. Scott was knowledgeable about their service. He helped me to choose a plan that covered all I needed at an affordable price, no pressure, no selling, no hidden fee. I was able to keep a portrait after the funeral which included in the package. I had difficulties in finding a perfect picture for the funeral, I repeatedly changed my choice of pictures and Scott was still very patience with that. Demaine Funeral Home showed great respect and care throughout. I am very satisfied with the service.
Our experience with Demaine Funeral Home was very positive. Brandon and Patti were professional, easy to work with, and made us comfortable the whole time. We had a memorial service at the home and then moved in another room for a reception. The food was delicious and the catering staff (Madeline, Maria, and Georgy) were top notch. All of our family and friends said we did a great job but Demaine did the majority of the work.
Demaine, has long been my choice in funeral homes. In the 80s I had mutual business with them and they are the funeral home I choose to use when my fathers pre arranged funeral plans needed to be brought to VA. Robert and all the staff were super professional and were there supporting in a difficult time. Everyone that I talk to that was at the funeral remarks on how well put together it was. We followed the directions of my father and the service and burial were seamless. My family and I could grieve knowing that everything was in good hands.
Great service and caring in a difficult time. They make the process smooth and easy when its not supposed to be. True testament of great customer service while given comfort in a difficult time.
The director went out of his way to assist me with every detail. His communication, compassion, and professionalism were outstanding. I highly recommend him and his staff at this location
We found our experience to be very good. The people were very caring and kind during that sad and delicate time. Our every question and need was met . We are appreciative of them.
Robert you were super helpful to me and guided me through a tough time. I am very inexperienced with this sort of thing and your thoughtfulness and patience are certainly appreciated. Thanks for all your help,
The staff there was very caring toward all of my family members and professional in handling all aspects of my fathers funeral process from receipt and preparation of dad for his viewing, transition to the graveside for memorial service and placement in the grave and closure done by the cemetery. His services included military honors which were nicely done even though less than I felt a three war veteran deserved. Regardless of this the staff at Demaine did all they could to make dads services just what he wanted. God bless dad and may he rest in peace.
My wife passed away unexpectedly and used Demaine Funeral Home in Springfield.Scott Williams was phenomenal from the first day we met with him and until the service’s were over. Everyone there showed respect and cared deeply about taking care of every question and need we had.Brooke was very kind and had set up a beautiful table documenting Lisa’s life. Many people commented to me how nice that table was.The viewing was very beautiful and it blessed many people.This experience with Demanine couldn’t have gone any better.
My husbands funeral service took place at the Demaine Funeral Home in Springfield, VA during the month of December, 2019.Beginning with my first contact with Brandon Yeckel, Funeral Director, and throughout all the arrangements made for the service with him, I found the entire process to be flawless. The home is beautiful and I was particularly pleased with the size of a smaller room for our smaller attendance. The service was officiated by an individual recommended by Brandon, and I could not have been happier with his level of compassion and empathy as he delivered the eulogy. We had a catered reception immediately following the service in another lovely room at Demaine. This allowed me to connect with the guests as soon as the service ended. Everyone echoed my positivity concerning all aspects of the service, beauty of the home, compassion of the Officiator, and the delicious food. My expectations, in all regards, were exceeded and I knew that my husband would have appreciated such a beautiful setting for his final tribute.
This is the second time I have utilized the services of Demaines; My father passed, unexpectedly, in 2017. When asked what to do by my mother, my first answer was I will call Demaine. Their team was so prompt and respectful. We went to the location in Springfield and again, the team was exceptionally helpful with arranging everything for a viewing and memorial.This May, I planned ahead for my mothers inevitable demise from cancer. Brandon, who worked with us when my father passed, and George were both exceptionally helpful and understanding. They pulled my fathers file and from there we were able to set everything up for my mother with some minor changes, despite the Covid-19 restrictions.It is very difficult to think of the demise of your parents but it is inevitable. I would recommend Demaines Services to anyone WHEN they are in need of their services.
Our dad passed suddenly on 12/19/19. We had to make some tough decisions as a family. Scott Williams from Demaine really saved us at 4AM walking us thru the process each step of the way. His team made us feel very special and part of a true family. If not for his help we would not have made it through our 3 weeks of hell getting our fathers arrangements done. We would really like to thank you for all you helped us with and without Demaine we would have been very lost in the process. Death is very difficult situation for anybody to go thru my family will be forever changed. Thankfully our dad attended a Demaine service and spoke highly of them which helped bring us together for his funeral services. I wish I could give them 100 stars. They are the best and my family loved all the great service. Thanks for everything I sleep a lot better knowing he was taken care of by a great funeral home.
Brandon, our funeral director, was absolutely wonderful. Losing a parent is so emotionally difficult, and I felt like my family and I were treated with kindness, gentleness, respect, and warmth. There wasnt a pushy sales agenda which was so much appreciated. Brandon was always available, and he answered every one of the questions I had.
Very patient and easy going during what is always a sad and stressful experience. Helpful with details and matter of fact when I needed it.Well done.
When my Father passed we were looking for a Funeral Home that was welcoming and experienced in working with Arlington National Cemetery. Demaine’s professional and respectful managing of both my fathers, wake, Catholic Mass at St Michaels and recent burial in Arlington was exceptional. I highly recommend them to any family looking for a compassionate and well organized Funeral Home for your loved one.
Our family has used Demaine’s on two occasions. Both instances were perfectly managed from start to finish. Most recently they handled my Stepfather’s funeral. We had a church service in October and a military burial at Arlington National Cemetery in April.Brandon was our representative and he was exceptionally kind, patient and knowledgeable. His colleague Danielle was also lovely to work with. They gently guided us through the process and were always available for us. Our family would recommend Demaine’s without hesitation.
The employees we dealt with were professional and caring.
Well run and very responsive to our requests.
Great folks! Caring, details all taken care of superbly!
From the earliest experiences, preplanning my fathers funeral which included an honors burial at Arlington National Cemetary, and the conjoining of my mothers ashes from an earlier time, I could not be more satisfied with the experience. Demaine Funeral Home is staffed with courteous, professional and respectful staff. Their experience handling complex processes per the above played out when it came together on July 1, 2019. All the along the way we recieved follow calls and prompt responses to all inquiries. We are grateful for their compassionate help.Robert Schuweiler, Bunker Hill, WV
Recently, we met with Danielle Everly to plan the sad occasion of my mother’s funeral. Danielle was incredibly knowledgeable, efficient and gracious and covered every single detail to make it a true celebration of life. We were so glad to have her guide us and lead us through all the steps during the ceremony and burial. We highly recommend Demaine’s to handle all needs during a time of loss..Marianne BerryElaine ArnhartNancy Hains
The experience was not the best. Bernadette was rushed with other duties and the amenities offered were not what we contracted for. It was a two-part funeral, one the immediate memorial service within a week; the other was the burial at Arlington National Cemetery. The limousine was not a family limo, but a party limo with a bar and curved seating. The attendees were not young, and had to crawl into the limo. The driver of the hearse was not familiar with the circle at Memorial Bridge and we ended up in Washington,DC with a return trip to the Cemetery. Linens were not returned to the family as contracted for. Additional charges were added after the original contract meeting for limo service and complimentary business cards.The cost was very high and the quality was not what we expected. I will not recommend this funeral home.
Very professional staff. They were very responsive to all my questions.