Even though we had some complicated issues with our laptop they did an excellent job. What I love most is that they are honest and wont sell you something extra that isnt needed. Honest, dependable. You cant ask for more. Highly recommend!
I went there for my job to donate some computer stuff and the people were courteous
These guys are always nice! Courtesy!! It should still mean something. Theyre guarantee on their equipment is second to none,and repairs are fast!!
Fixed my laptop that had a broken hinge within a few hours, picked it up same day, these guys are solid. standard price $100 and part was free because they carried the model.but if you buy a laptop from them, repairs and parts are FREE for that device for life. great deal.
I am unsure why I gave it only three stars previously. All of my interactions have been very good. This is the go to place to get rid of old electronics.
They are very attentive to their customers. They explain things so you fully understand. They have great employees who works for BLH
Best place to get refurbished computer for a lot less and they work great and theyre backed up by a guarantee that theyll fix it anytime for as long as you own the devises. love it
Many computers to choose from. Blh services them after the sale also. I dropped of electronics and wiring that i no longer need.
Great service, great product. I love this little laptop. Oh, if I could add another star for the fact that LibreOffice was preinstalled, I certainly would. Worth the drive to Springfield :)
Im writing this on my laptop that I just purchased from BLH. I could not be happier with the store. The salesman I spoke to was friendly, knowledgeable, and helpful. The price of the laptop was much cheaper than anything I could find online with similar specs and I love knowing I can bring my laptop in for repairs under the BLH guarantee! Highly recommend to anyone looking to buy a used computer.
Easy drop off of used PC equipment.
They fixed what another PC repair shop said was more extensive.
Very easy system they have here. I own ThatOneGuyIllinois.com a junk removal service in Springfield, IL and a big part of our service is the disposal of electronic equipment. BLH is the place to go. I know when I take the items there they are being disposed of properly. Fair pricing and rapid service
Exceeded my expectations every time I have needed their service. Highly recommended them!!!
I took my HP Laptop in on Saturday afternoon after a phone call and feeling really amazed that they are open all day on the weekend. They were being very safe—masks required, max of two in store—all employees wearing masks. I couldn’t get into my admin Account because I had changed password and made a mistake in writing it down. They added anew admin acct which I couldn’t figure out how to do. I was going to take it back on Monday and for a very reasonable price they were going to backup data and reinstall windows. I was able over the weekend to retrieve my account and change password with that admin acct. when I called Monday to tell them why I wouldn’t be bringing in my laptop, they wouldn’t accept any payment for what they did on Saturday. I asked about sending something to tech and he said that would be OK. Who does that? These guys have been our go-to computer place for most of the years they have been in business. 😊😊😊
Makes recycling electronics easy. Show ID, pull to the back, unload and go!
Good prices and very helpful employees
Fantastic place to buy used computer /recycle computer parts and used electronics. Staff are very professional and courteous.
Good people great place to go get you a laptop desktop or any type of information about electronics BLH is great
The front end and back end team are professional and accepting. Amazing place to handle business and recycling
Good prices on refurbished conputers. They offer a free lifetime warranty.
Hard drive replaced in less than 24hours. Would go there again
Take a hammer to anything you drop off for recycling. Otherwise they will just fix it up and sell it to their next victim. If youre elderly or dont know much about computers, WATCH OUT! They will offer to trade a perfectly good 6 month old PC for one that is 8 to 10 years old. This from a guy that took them a 6 month old computer to get rid of a virus and was duped into trading it in for one they had for sale. Found out later that he ended up with an old junk Dell, not even close to what he took in to have fixed.
All the staff were very friendly and helpful. Great place, A+++ service.
Sell, fix & disposal of electronic devices. These guys know their business! Theyre fantastic & honest!
Amazing people to deal with, took a laptop in that the HDMI output quit. Thinking I was going to have to drop off and wait. Guy took it back, hooked it up to check out, immediately, came back up front, 10 mimites later, with laptop in hand, me expecting the worst, said its fixed, said some computer lingo about a driver that got turned off, he turned it back on and is working good. Asked how much, he said nothing. I am so appreciative of their honesty. They could have kept it, called me to pick up later and charge big bucks, but, did not. I highly recommend these folks. A1 operation.
A windows update crashed my laptop. BLH installed a new hard drive with windows 10 home update and backed up all my files for a very, very good price. I took it in Wednesday and got it back Friday afternoon. They did a quick superb job. So grateful!!
No charge for the service of dropping off.
Fantastic. The whole process took 5 minutes. He already had want I wanted picked out and ready to for us to look at. 10/10
Easy drop off
These are really nice, helpful people! They will recycle your old electronics for free. Springfield is very fortunate to have BLH! I patronize them whenever I can and I am always pleased with their work!
No business this week, just asking some questions. So far forth-coming with my information. I will return next week!👀
Nice people, we were able to deposit our recyclables after checking inside the store.
I brought my laptop in to be looked at because it was running slow. They removed the programs that were causing the issue and gave it an upgrade in just two business days! I also bought a desktop computer from them that is running great. The staff is knowledgeable and friendly and their prices are very reasonable. I highly recommend them!
I took a computer back that had a power jack problem, and they didnt bother to check to see whether the computer worked before telling me it was ready, and getting payment from me. took it home, plugged the power cord in only to find I had a brick.no sign that it was taking a charge, and they hadnt informed me of any other problems, they had in fact told me over the phone that everything worked fine.Phone repair lasted three days. Over 150.00 wasted
Sadly, its taken over 20 years of dealing with Leo and crew for me to write a review. Sorry guys...unintentional. Regardless of my procrastination, it does not negate the fact that theyve always been a shining example of business being conducted in a highly professional and courteous level. Over the years (having bought my used PC from them originally) theyve taken care of my machine like it was their own. I literally could not be more happy with the service Ive received from them.
Great place for used computers and electronic recycling.
This is the best service great professional group the sell and service I have bought several mcommputers both for my self and my wife great policies
Greatly appreciate the service that is provided. Good to know that we have a place to recycle computers that no longer function.
Took good care of my computer in a very short period of time for an extremely reasonable price. Staff was very knowledgeable and friendly
Great bunch of employees, real helpful. People also enjoy working there.
Great service!
Great staff, good service.
Employees were pleasant, super easy to recycle my old flat screen there.
I like BLH because I have bought several devices there over the years. The machines are a good value for the money, but remember, you are buying a USED piece of hardware that is probably at least couple of years old. Dont expect the newest, shiniest boxes on the street. However, when repairs have been needed, they have been done quickly and reasonably. Based on how I see people react when Ive dropped by, the most common thing Ive seen is some irate customer who does not understand the limitations of the BLH warranty. The staff could be a little more congenial, but hey, what would you expect from a shop full of computer nerds? However, if you are looking for a bargain computer and know what youre getting, this is the best place in town. Need a spare cable or replacement mouse? This is the place to go.
Great place for your electronics repair very friendly staff very knowledgeable and professional
I have purchased two computers from BLH. They both worked really well. When I had an issue with one of them, I took it back. BLH fixed the issue, at no charge to me, and the computer worked perfectly again. I was in there today for a power adapter. Again, total class. I am a big fan of this company. If you treat them right, they will treat you right, every time.
Fast and reliable service
Best place in town for computer repairs or yo buy a refurbished machine. They also recycle electronics.
Great resource for a simple computer
I cant say enough about the great service at BLH Computer Inc.
Appreciate their recycling efforts
Great but ... All I did was drive by.
Good PC repair shop. Does recycling.
Need a computer go there
Luv this place. My lap top crashed, so they recycled it. My sister gave me hers Lt, so they took all my thousand pictures from my old computer, and transferred to my new laptop
Great company. E-cycling made E-Z! We work with Mark for handling our electronic recycling. Mark even will even come to us to pickup. Great service. Thank you.
Knowledgeable and friendly staff. they stand behind their work.
Great service
Always treat me right. Any problems are fixed promptly and they patiently answer my questions
Quick and easy recycle dropoff.
Really appreciate them, knowledge is a wonderful thing to share.
Great bunch of guys, fun experience. Very talented tech think his name was Miguel..
I bought a lot top for my wife she has no complaints works great best 200 I ever spent thank you BLH
I would not believe any comments from the one star reviews except for Rob. Jeffrey’s computer problem, they would have just plugged it in right than. (They have an abundance of cables)I have and will continue recommending them to everyone looking for a computer that is not looking to buy a new one!Anybody that has dealt with them can tell it is just hit reviews from competitors.
They were super friendly and answered my questions
Excellent service and friendly staff, free parking
BLH - providing a service to Springfield. Convenient place to bring stuff that made it to end of life. They also have used stuff for sale.
Excellent place to take your electronic devices for quality service. And for $20.00 (if you do not live in Springfield) you can leave your old boxy TV set and they will dispose of it for you.
Recycled a 55 TV. Had to pay to get rid of it but at least we know itll be done properly.
Great customer service!
After stepping on my laptop and cracking the screen severely, I thought Id give Geek Squad a chance. $284.93 to fix it. No way. Then Hyperion, $210.00 to fix it. Nope. BLH was my last resort and when I took it in, they were very polite and told me it would be $130.00. Definitely the cheapest place in town. Those other reviews are from a year ago, I just got my laptop yesterday so I think things mightve changed. Definitely kept my business.Thank you, BLH!!
Great service from a knowledgeable staff!
Not impressed. My Acer would not turn on. Took it to BLH and the tech told me it was my power cable, I then went and hooked up my computer to my moms power cable (the same computer) and it would not turn on, Im now looking for a computer shop that can actually help me.
Employees are kinda rude, gave off a rude vibe. Charges too much for computer for sale and for repair
Took my laptop in to get fixed. Called two days later. Picked it up, got it home - didnt work. Took it back across town to get it fixed Again. Two days later I get a call oh its just slow to boot up but it works. I paid for it to be fixed! I even said if you cant fix it just let me know and Ill junk it and buy a new one. 😡
Great deals. Helpful staff
The staff was extremely rude and impatient. I was beyond frustrated with this company and would not recommend them to anyone who is trying to make donations.
*LOVE*I.T.*!!!! Im a DIY/Tinkerer/Maker and get all sorts of cool toys from them.
Super low prices and great service especially on items you buy there.
Well they righted a wrong so coodles for them
Accepts all forms of electronics for re-cycling. Very pleasant & helpful staff.
Nice place to drop off stuff but the stuff they have for sale is a little high.
Staff is more than attentive and willing to help but the laptop we bought lags for gaming, which is what we specifically told them we wanted it for. Pretty disappointed.
Nice people
Called looking for a specific adapter. “Kid” who answered the phone stated just any adapter will work. Umm no it won’t thats why I’m calling you. Again I ask “do you carry a universal adapter that will work for me?” “No we carry reg adapters, try eBay or Amazon”. Sure I’ll take my business online shopping instead of shopping small business local, Moron.
Guys who actually know what theyre talking about!
Very helpful people
Looking for a used monitor. Their prices for used monitor without HDMI are $50 for a 17 or $70 for a 19. I can buy a new monitor in that size for the same money, and with an HDMI input. Surely they are not accepting these as donations and then marking them that high.
OK SO HERE WE GO AGAIN!!!I BROUGHT MY GATEWAY PC TO BE WORKED SOMETIMEE AROUND 5.27.14 ...YOU GUYS SAID IT WAS FIXED..ALL I WANTED WAS FOR MALWAREBYTES TO WORK I HAD TO BRING IT BACK TO GET THAT RIGHT THENI HAD TO BRING IT IN AGAIN BECAUSE THE CD ROM WOULD NOT RUN THE AN EXEC FILE TO INSTALL MY PRINTER... A GUY THERE SAID BECAUSE ALL OF THE TIMES I HAD TO BRING IT BACK HE WOULD DO AN OS INSTALL IF NEEDED AND AB A C K-U P FREE...I LOST ALL OF MY PROGRAMS INCLUDING MY ROUTER SETTINGS.MALWARE BYTES IS NOT ON MY DESKTOP CC CLEANER IS GONE MY EMAIL PROGRAM WHICH WAS MICROSOFT OUTLOOK IS GONE...YOU GUYS DID NOT DO THE BACK-UP AND MY RECOVERY PARTITION IS NOT THERE
Great place for repair and updates.
This place is worthless. Unless you are going to buy a computer that is on their floor they dont want anything to do with you.
Friendly, competent, good prices.
Helpful
Most reasonable place in town!
Staff was helpful.
They recycled 2 computer towers, 2 surround sound systems, and multiple speakers for me.
They recycle so much!
I took my laptop to the Springfield IL location and the computer guys were super helpful and fixed the problem in no time at all.