I needed some laptop repair and found PWN. I decided to try them because they were close to my house. Its a owner operated computer shop which I have had mixed results with in the past. Still cant be any worse than Geek Squad... The owner couldnt fix the damage we did to the laptop but was able to transfer all the information from my dead computer to my new laptop. It sucked that I had to buy a new Laptop but having all my files and information not lost was huge. Plus he used parts out of my old laptop and upgraded the new one. It was all done in a few days, very responsive and a very reasonable fee, especially considering all the money I saved. Its located next to a bed and breakfast place that they own and I plan on taking my wife their for our anniversary.