Never had a problem at this wash. Gets the job done. Only thing I’ve found was a little soap left over inside the door jam. A simple wipe and clean of the excess soap and my car looks great!Comparing this place to another car wash, both are great. This one has an option that’s slightly cheaper, but one of their competitors I also go to has tire shine. It all comes down to what level of clean you’re wanting. The track at this location stands out as it is one of the easiest to align your vehicle with.
The best car wash in the Springfield, IL Market. Outstanding customer service and a very clean vehicle at the end. I highly recommend.
Staff is wonderful. They greet you with a smile and offer assistance when needed. Quick and efficient and they offer the vacuums for free to all who purchased a car wash.
Friendly staff. My car looked great after the wash. Loved the free vacuum and the cool setup. Plus free glass and vinyl cleaner with towels to use. Great from start to finish! Love having a clean car!
Great auto car wash that was super fast. The best part are the free vacuums and the free purpose cleaner/window cleaner and microfiber towels to use, plus a machine mat cleaner.
Best car wash in town. Unrivaled. $30 a month for unlimited washes. The car wash itself is amazing and effortless...plus you get the vaccums, chemicals and rags (to borrow while you are there) ---the owner or manager seems real cool and down to earth as well. 10/10 would recommend
Great deal right now. 15$ for 1st month of unlimited washes.
Great service and friendly staff. Had lots of extra stuff to clean your car and free vacuum
Really nice car wash good deal on packages. Staff is helpful and friendly. With the works package includes an tire shine roller when drying. Does a good job on the rims keeps off the brake dust. Dash and glass cleaner with towels as well as vacuums. Wash gets even the small spots larger/wider cars and trucks should fold in mirrors, bed of truck has to be empty.
Its great. Free vacuum, cleaners and clean towels
Very fast service and the monthly membership makes it so easy
Its nice to get a top of the line carwash in just a matter of minutes. Does a very good job getting bugs off as well.
Great wash, very professional. Lots of supplies to clean car inside and out. Very impressed.
Exceeded my expectations. Car was filthy after road trip in salt and snow, and this service cleaned it exceptionally well.$10 service is best.
I am so pleasantly surprised that this is a locally owned business 😳👏🤣Love it.....come join the club!!!
Convenient location with all the amenities including free vacuums & towels. Seems to be well-managed.
Monthly subscription is the way to go... very good value and does a nice job. Free vacuums and cleaning supplies! Well run and always clean!
Car damaged by car wash, management refused to accept responsibility. My car was damaged by the car was on 8/27 around 8pm. When I pulled out of the wash my car was followed by a person carrying 2 parts of my vehicle that had been torn off by the machines inside the tunnel. When I got out of my vehicle I saw that the back bumper had been pulled back and bent around the back of the vehicle. The only reason it stayed on was because my trailer hitch held it in place. The employees I spoke to were unconcerned and instead of accepting any kid of responsibility, they blamed it on there being rust on my vehicle. They pointed out their sign that said any presence of rust meant my vehicle was damaged and it was my damage that caused the accident not their machines. No apology was offered, no offer of a refund for the wash I had just purchased, and while they took photos and a report I had to call them and try to follow up. I held off writing this review for 3 days and contacted them multiple times waiting for them to review footage so we could discuss the incident and try to come to a solution. The people I dealt with had no interest in finding a solution and instead expected me to be thankful for the zip ties I was given to get my bumper back on so that I could leave their parking lot. They took no responsibility for the damage and when I talked to the owner was told it was my damage that caused the issue and I should be thankful I didnt cause a bigger issue by damaging another vehicle with parts of my car caught in the brushes.Photos are of my bumper after 30 minutes of work to get it on and attached so I could drive home.
Good wash and free vacuum use, and cleaning spray and towels.
Love this place. fast, efficient and the best post is the vacuums are free!
Best car wash I’ve been to! We’ve been to a lot of places since we move a lot with my husband’s job. $15 for the first month is a steal. I was amazed when I saw free towels and cleaning products. There’s also a thing that washes your mats. That’s crazy! This place spoils you. I’ve never seen a place offer all of those things before! The staff is very friendly— throughly explained everything to me before I signed up for the wash club. I’ve used it a couple of times before but decided to sign up for the wash club today. Couldn’t be happier!
I don’t do a lot of reviews but this car wash is top-notch I run a local business so I know the importance of leaving a good review when it’s Earned and well deserved
Always quick to go through and always have vacuums available. 👍👍
They have special deals on their car wash services but they want to put it on your credit or debit card and then charge you continuously for each month. Why cant I just pay cash and get a deal for that one month? The car wash itself is decent though and for $7 its affordable.
Very nice a friendly
Best car wash on Springfield, I seriously was amazed!! The free vacuums, free spray bottles of cleaner and windex and rags, made it the best in town! Employees are so nice!
Its very good car wash.
First time I used this car wash, did a good job, could use an option to purchase another wash for maybe 15% off next time? This option guarantees a repeat customer...
Best car wash in a 60 mile radius!
Great car wash... friendly, easy to use, free vacuuming, and free hand towels and cleaners to use to detail your car!
Good deal. Im on the road alot. I took my car in almost every Friday for 2 or 3 months
Great prices (monthly membership) especially for the winter when ya need to wash off the salt to keep your vehicle from rusting !!!
This place is awesome, need to experience it for yourself, free vacs, cleaning rags and cleaners available after wash ( please be kind and return these items when finished ) best deal around please be sure to sign up for unlimited washes . You will not regret it .
Well maintained
I Love this car wash!!!!! It does a fantastic job washing my jeep. I signed up for the wash club a couple weeks ago, and for $15 the first month you cant go wrong. The vacuums work great and they have a complimentary detail cart that has microfiber towels, window cleaner, and an all purpose cleaner. Thanks On Track
My favorite car wash in town!
Great price and comes with free use of vaccumms,cleaners, AND MAT cleaner after!!
The staff shines, just as your car at the end of tunnel
They offer window cleaner general cleaners and towles to clean your vehicle. The best Ive seen yet!
Shiny, new and early riser specials!!
With a membership this place is fast and easy to get your vehicle clean in about 1 minute.
The wash club is a fantastic deal! I’ve never waxed my car (sorry car!) and “the works” wash is already improving my Santa’s Fe’s exterior after just two washes! The owners are awesome and helpful, there are free vacuums and a mat washer, and now that I have a membership, I can have a clean and shiny car without breaking the bank!
Affordable monthly plans free vacuums, and window and car cleaner and towels offered.
A quality clean car wash with strong vacuums for a monthly fee. NO the staff are NOT rude they just want people to PAY just like the rest of us. Always people who want something for nothing like I see them drive into the vacuum area without paying while the paying customers wait. This gets old real fast. Lame excuses. I have heard the lady working there tell non-payers in a kind way that they must pay for their car wash first like the rest of us. How about following the rules like the hard working payers. If you do not own the place then follow the rules or try to take this free loader BS to another car wash and see how it goes there. Bogus takers. Any how a great new car wash that is definitely worth it, but sorry it is NOT free, duh...
Does ok
Im not going back after you walk over to my Mercedes to tell me that I have to pay to go through the wash before vacuuming my car. Do you have a rain check for me? It was about to rain, so I decided to vacuum first so that I could wash my car and get it into the garage to prevent a return trip. MAKE SENSE DOESNT IT!!!!Id like to add, if you trained your staff to ask politely and offer for us to pay, I would have paid her. But, to have someone walk up to me and tell me to leave was not proper business sense. I went down the street and washed my car for a fraction and used their vacuums first as I intended. Please refrain from replying again.
Fast, simple, & very user friendly. Friendly, awesome staff!
Does a pretty good job but too over priced. They dont offer a family plan and when asked about it theyre very pompous that their car wash is superior to all others which is why they charge more. Been to others, theyre not much different. Their dry buffing at the end of the car wash doesnt work anymore.
I signed up for the unlimited plan by accident (wanted a car wash locally) and I called to cancel, the gentleman I talked to was very helpful and understanding. He cancelled my plan immediately and I was refunded my money within two days! very impressed with the customer service. If On Track was in my state I would definitely sign up with them!!!!
The best. Nothing more to say quite honestly..
There is the happiest girl 😀who works there and waves us in with a smile! Appreciate the vacuum and cleaners that are provided!
I purchased the Unlimited Wash and after using the automatic wash several times I dont know why I waited so long.
An amazing car wash. Free vacuum and cleaner and microfiber clothes for your interior. The car wash prices are also super reasonable.
Great experience overall. I read through the reviews after visiting here and was a little appalled by the negative feedback for having to vacuum first. There is signage posted and directional posts to help guide the cars . I have been through several other washes that are like this. So why the negativity
Nice and good price
Good car wash.
I love this car wash! $7 for a basic wash which then gives you access to free vacuums, cleaner and towels, and the floor mat cleaner/shampooer.
Love that I can drive in get it cleaned and drive out. Plus free vacuums and wipes and supplies to clean windows and all else
Great car wash! Its kept my car clean for 2 weeks!
Looks fancy but just another average carwash. More water is needed to wash off all of the soap left on vehicle which is an issue with nearly all car washes it seems. Membership packages seem like a good deal.
Absolutely no worries about this carwash!Love the area and super nice!!!
Went for the first time and loved it. My car was really clean after going through carwash. Will definitely be back.
Very good automatic exterior car wash at a fair price, with friendly service. Free vacuums, window cleaner and non-smearing towels are included at all price levels, if you desire to clean your vehicles interior.
Very nice wash for the money! Convenient detail cart, well maintained. Workers always smiling, owners have been there every time I’ve have gone thru. Landscaping is starting to develop, 100% family friendly wash! My kids love going thru. Keep it up ontrack
Been coming to On Track since day one! Best wash in town! Friendly staff and my car always comes out looking great 👍
I dont know what all these bad reviews are about but this is the best wash Ive ever gone through. I signed up for their membership its so good. I can even go through twice a day unlike rainstorm which limited me to once a day.
Best car wash in Springfield.
The new manager lady is the rudest person you will ever meet. Dont ever go there if you want your day to stay good.
Friendly service, easy to use. Love the convenience!
Very good car wash, not too expensive friendly staff......free vacuumings for inside of car too!
Free towels and cleaners to use as well as vaccumes after your was
Good wash.
No cheap cheap options. But this place runs like clockwork. Missed the road gunk around my rear license plate like most automated places like this. 4 stars.
Wash club is amazingly priced . Frendly staff
Amazing customer service, im new to this washing club . Thanks for Nick for helping me, you are the best .
Dryer needs some work, but great experience.
Staff not friendly at all and must have the chemical mixture wrong because my car had spots throughout afterwards. Might give them one more chance to get it right
Great place for a car wash
This place always gets my car squeaky clean. My tires have never looked better!
Best car wash and super friendly staff!!
Great people! Great wash!!
By far one of the best car washes in Springfield.
Very clean
Best car wash in town
Best wash in town!!
Great place
Good car wash
New favorite car wash
Amazing and super clean!!!
Ill certainly go back.. 🚗
Saw a car in front of mine get damaged. Staff didnt even refund the poor peoples wash! Never will go back
This place is great
Great Car Wash!!
Superior technology
Too expensive
Cool
Hell yeah
Is k
Is the best!