We worked with Noah Abram and he was very communicative about the process as we had to wait quite a while for our vehicle to come in due to the pandemic. He was super friendly and made us feel at ease with the whole process. The dealership was very clean and there was a great room to sit with beverages and food. It’s never a quick experience to buy a new vehicle but it was overall a great experience. Thank you so much, Noah!
I dealt with Jehiel aka Sam who was so courteous and concerned about my needs. This gorgeous 4Runner was a cancelled order by another customer. Sam did a little research and saw this was coming in and it was exactly what I was looking for. It took just shy of two months to get in but well worth the wait. Sam kept me up dated on its progress . What a quality vehicle and dealership. Thanks Sam and Joe and the rest of the team for a painless transaction. I will return for more business.
Wonderful service provided by our car salesman John Cardin who was very friendly, personable, and helpful. They were able to meet our asking price for our trade-in and even came and picked up our trade-in and delivered our new vehicle to us in Branson. We will definitely continue to use Reliable Toyota here in Springfield. Thanks John! Thanks Reliable!
Great service. Staff is very accommodating and polite. Drew Lindeman was our salesman, and Bruce Smith handled our paperwork. Both are very professional, attentive and considerate. All of our questions were answered and we felt very comfortable during the whole car buying process. This is our second new car purchase from Reliable. Highly recommend this dealership.
Had a wonderful experience went through Bobby Newton very nice guy talked over the phone to get a jump on things told him what I was looking for didnt take long to hear back sent a video of a 2021 Toyota tundra was exactly what I wanted put money down to hold until I could get in went in Bobby had everything ready to go was even better talking to him in person super nice guy we signed for new truck and was out the door I have never had such a excellent experience with a car dealer!!! Bobby Newton is the man to talk to!!
Had a really good time working with Drew Lindeman. He was able to quickly help us trade in our old car for a new 2022 camry. He was more than happy to come in early and work around our schedule. Would defiantly use him again.
I had a really great experience buying my Tacoma. Michael (Thompson) worked with me to find exactly what I was looking for. He kept me updated on the status of my truck and even let me know when he got different options in to see if I might prefer those instead. I really appreciated the communication and professionalism displayed by him and the rest of the staff. Every aspect of my purchase went smoothly, from finding the perfect truck and filling out and processing the paperwork, to trading in my old car and having all my nitpicky questions answered. Very happy and so excited :)
Victor Pla was a awesome salesman! He made the buying process so easy and didn’t pressure us into buying anything. We would definitely come by another Toyota from him in the future!
Drew Stevenson was our Sales Rep. He did a great job guiding us through the lease process on a Toyota Tacoma. We will recommend him to friends. Thanks Drew!
I had the opportunity to work with Benjamin at Reliable Toyota today with my Tacoma lease. Very easy to talk to / work with / overall great guy to do business with. Answered all my questions and made me feel as if I was making the right decision. I was a person not just a number. Will tell all my friends and family about him and feel comfortable sending them his way.
I just purchased a 2021 Toyota Tundra from Reliable Toyota in Springfield. Our salesmen was Daniel. He was extremely personable, knowledgeable & helpful! Definitely would purchase a vehicle from him again!!!
We were greeted immediately by Daniel Enlow. He was very friendly and helpful. He helped us find our new Toyota Tundra and answered all our questions. We are happy with our purchase from Reliable Toyota!
Drew Stevenson provided us with Excellent Service... he was very familiar with what cars offered us the features we were looking for, in the price range we needed to be.NOT PUSHY at all, which I really appreciate.I got the impression that he was helping us find what We were looking for, as opposed to selling what He was trying to sell!
Bobby Newton helped make our car purchasing experience quick, simple, and overall VERY pleasant!He helped me find the car that I was the happiest with, while ensuring that my car needs were 100% met.Absolutely no pushiness and great knowledge of the cars on lot - and cars info in general.Thank you Bobby and thank you Reliable Toyota!!!I couldn’t be happier.
Reliable was my first stop on my list of many, ended up being my last. Was greeted right away, thank you Jack. I explained exactly what I was looking for, what I wanted, and how I wanted it. Jack found me the perfect vehicle on the first try. He worked with me on the trade in vehicle and the financial department worked with me to fit the payments into my budget. Thank you Reliable.
We had a great experience with Victor Pla at Reliable Toyota. He made the sales process so easy. We knew what was going on every step of the process. He was the best!
Drew Stevenson was an amazing salesman. He was very professional and knowledgeable about the car I was interested in. Drew made buying my new Toyota Camry easy.
Drew Stevenson has been a very friendly and professional salesman. They didnt have the car we wanted on the lot so he got the right one ordered. Drew kept me informed each step of the way. I would highly recommend Drew for anyone looking to purchase a new vehicle.
My wife and I went to Reliable Toyota to look at a car we’d seen online. When we arrived, Bobby Newton met us and greeted us with a friendly smile and asked us what he could do for us. We told him about the car we were interested in. So we went for a test drive. Bobby was very courteous, polite and professional. He treated us with respect and made us feel at ease. Bobby did everything in his power to get us the best deal possible. We bought the car and left Reliable Toyota as satisfied customers. Whenever we’re in the market for another vehicle, Bobby Newton will be the first person we contact. So I recommend Bobby Newton to anyone who’s in the market for a vehicle because he’ll treat you right.
Noah Abram helped us get my wifes new 2021 Rav4 Hybrid and made the experience an easy one. Would definitely recommend using Reliable Toyota in Springfield!
Had a great experience at Reliable Toyota looking for a car for my fiance. They treated us well, were very hospitable, and Tony G. and Bruce S. Went above and beyond to make sure we left with the vehicle we were comfortable with. No pressuring was done, which made it an even easier experience. Would highly recommend to anyone wanting to purchase a quality vehicle!
The entire staff at Reliable Toyota was very friendly and accommodating. The day I came in it was 94 degrees with a heat index over 100, as soon as I came in they shook my hand and gave me an ice cold water. Austin was my sales rep, he was incredibly professional and knowledgeable about everything on the lot. Austin kept me informed about everything, every step of the way. He would text and call me with detailed updates as my car was being prepared for me to pick up. I would highly recommend Reliable Toyota to anyone in the market for a vehicle.
Drew Lindeman and Noah Abram are the best. Personal service. Both are ready to make the deal painlessly and take care of you! This is my second truck buying experience here. Got to mention that service is excellent too!
Noah Abram did a great job helping me buy my first NEW car! I love my Rav 4!
Absolutely one of the best experiences Ive had buying a new vehicle, Trent Galyon is one of the best sales consultants ever and the finance guy ( cant remember his name sorry ) one of the best also even with things not being in the buyers favor right now . Highly recommend.
Went in knowing what I wanted and sales rep Anthony was personable, efficient and incredibly helpful. Finance team worked really hard to get us the best price possible which I really appreciate. Best car buying experience I’ve had by far.
Victor Pla was the absolute best sales associate. He was kind, HONEST, and worked so hard to get us what we needed for our growing family. I will buy every vehicle from Victor at Toyota!
Drew Stevenson helped my husband with a leased vehicle for his business. He walked us through the process on everything. We would recommend him to anyone.
Awsome and easy time purchasing out first new car with Drew Lindeman. Helpful and informative every step of the way he took our wants and needs and gave us the best he had to offer. Anyone looking for a new car should head in and ask for him.
Very calm, collected, and handled everything perfectly! Super helpful and answered all questions quickly and effectively!
My wife and myself drove from Arkansas to Reliable Toyota to purchase a Toyota highlander that was listed on their website. A salesman met us as we were just getting out of my truck and asked are you going to drive it home today and are you going to finance it after we told him what we were looking for. We had every intention of taking in home that day but I told him we will worry about purchasing and financing after we get a final price. The salesman (Drew Stevenson) worked on his asking price, Which I knew was way to high and counter offered with my offer. He claimed that the finance officer (Shawn) said no way. When I upped my offer, he did not even take it back to finance officer and said he knew he would not agree to my offer. What the salesman (Drew) did not know is I did my homework for months and knew I could have bought half a dozen of those cars. We just told him thank you and walked out the door. So much for fair & competitive pricing, transparency and and highest quality standards as the owner says in his review answers. I do not think that I could go back to that dealer because of the trust I have in them. I will go to the Honda dealer. We also got tired of hearing that Reliable Toyota is the biggest dealer in the state, who cares. I do believe that they only want to make high profits and high sales, period.
Great experience overall. I was in and out in 2 hours or less gave me a great price. Made sure everything was perfect and how I liked it, 10/10 would recommend buying here.
Drew was amazing! We put him through the wringer and he was very knowledgeable with every model and question we had. We have purchased several vehicles over the years and left many dealerships frustrated or being treated wrong. Drew at Reliable Toyota stepped up and won a repeat customer.
Tony Grant was so great to work with! He helped us find a car that really fit us for a great price. He was friendly and did not pressure us at all, but was attentive to what we were looking for! We left feeling confident in our purchase!
My husband and I just purchased a car and it was an easy, pleasant experience from start to finish. Bobby was very helpful and made picking out the right vehicle for us very easy. Joe in finance walked us through each step and explained everything in perfect detail. We’re really pleased with our experience here and we definitely plan on using Reliable as our go-to for purchasing cars.
We recently purchased a 2021 Toyota Sienna and Drew Stevenson was sale person. All I can say, it was such a great buying experience! Drew was upfront, honest and very easy to work with. A true no pressure experience. He is very quick to answer questions responding to phone calls/emails and text. We appreciate all your hard work!
My salesman, Michael Thompson, was tremendous! He deserves 5 STARS.I gave this 3 star review, as the Finance guy was very sub-par. To start with the good, he was a very kind guy and was pleasant to talk to. When I dealt with him on the financing of my new 2021 Camry Hybrid, he was very pushy and deceptive. He insisted that the bank wanted me to purchase GAP insurance and an extended service contract in order to make sure I could get the loan. He said they wanted to make sure I got these protections on the vehicle. He was very pushy in selling his additional products, like, he was telling me how bad the basic Toyota warranties are, and that these extended service contracts make up where Toyota lacks, etc. He talked way over my head, and then acted like I was stupid when I didnt understand what he was telling me.Based on the finance guy, I should have purchased from Central Toyota in Jonesboro. However, Michael Thompson in sales was excellent! If give 5 stars if this review was solely for him.
Drew Stevenson was very professional and friendly. He thoroughly explained the features of the cars and was able to provide comparisons.
I appreciate the fact when you become a client, you are assigned a Service Advisor. Im very pleased with Austin, with whom Im assigned. Each time I come in, all my concerns are addressed and there is full disclosure before any extra issues are addressed. Meaning they don’t surprise you with a repair bill over and above what you were expecting. If you’re an existing client, then you know. If you’re not, this is one of many benefits of purchasing/servicing your vehicle at Reliable Toyota. Also an added benefit is the complimentary shuttle service they offer. It makes it very convenient to drop off your vehicle first thing in the morning and then have them take you back home or to work. Austin gets a five-star review, although all the people at Reliable Toyota are great to do business with.
John Carden was so helpful while going through all of our car buying options. He was patient and listened to everything I was interested and presented multiple options. I will definitely be coming back to him in the future.
My husband and I were looking for a Toyota Highlander. This was our first and last stop! Victor took great care of us and we went home with my dream car! We told him exactly what I wanted and he provided. Reliable and Victor will have our business for maintenance and we will recommend to all our friends and family!
Victor Pla was fast, efficient and courteous. I was treated very well and will continue to do business with him whenever I need another vehicle.
Ben at Reliable Toyota in Springfield has incredible customer service and makes the process of trading in a car quick and easy!
Last week I had an appointment to get my vehicle serviced with an oil change and tire rotation at this location. I had an appointment set for 3 weeks in advance so I could get in and out to be able to make my sons football game. I have been a loyal customer here for ten years and this service has never taken more than 30 minutes at the most. After waiting for an hour and a half I decided to ask the service advisor Kara Richardson how long it was going to take and why it was taking so much longer than usual. She was so rude to me from the start and tried to tell me that the wait was normal for this type of service. After trying to explain to her that this was not the normal amount of time it should be taking she told me that they had a lot of walk in customers that had came in before me. As someone that scheduled ahead of time and my time being very valuable because of my sons game I did not find this very professional of Reliable Toyota. Nor did I appreciate the way that I was treated by Kara. After this experience I will not recommend this location to any of my family or friends. I love Toyota vehicles but I will not be returning to purchase another one from here.
Worked with Jack Dugger and Bobby Newton and was very pleased! They were so helpful and patient. Trust me I had lots of questions and was reserved. They truly were so helpful and went above and beyond. Thank you to you both for being so professional and understanding! Happy with my purchase and thankful they found what I wanted!
During 45 years of driving I have purchased many vehicles from all types of dealers. This week I had absolutely the best car buying experience of my life. Reliable Toyota, specifically Matt Freeman went above and beyond any expectation that I had. He was incredibly helpful in my effort to buy a used car. He was incredibly knowledgeable about every year, make and model. Additionally, he explained every step of the process, including the price and financing options. I highly recommend Reliable Toyota and Matt!
Our experience at Reliable Toyota was wonderful. We came in looking for a specific vehicle that we had seen online the night previously. We were greeted by Adam Claire and within 10 minutes, were on the lot viewing the truck that we were interested in. After test driving and confirming that this was the truck we wanted, we started the process to trade in our current vehicle for the new one. The process was easy and VERY successful, with both Adam and Toyota’s Finance Agent Dill helping every step of the way. They both went above and beyond with their customer service and overall satisfaction. We are in love with our new truck and would recommend Reliable Toyota, to anyone in the Springfield area looking for their next vehicle.
Chad Betzler is the man! Excellent help, straight to the point. Not pushy. Go in, ask for this guy, get what you want, and be happy with your entire experience. I have friends who have also been super happy with him lately. Love my new 4Runner. Thank you Chad and Reliable!
Adam Clair was a great salesman to work with. No games, very laid back, very knowledgeable, and listened to and understood my wants and needs. Very honest and open throughout the entire process. I never felt pressured. Thank you, Adam, for helping to make me happy!
My daughter came in there earlier this month and asked to see the used Toyotas. She was by herself, under the age of 25. The gentleman refused to show them to her under the guise that she couldnt get approved for a Toyota, but he was able to show her a 5 year old Chevy at nearly the price it was new.He had no idea what job she has, what her family does, or what financing she might qualify for. Thats the shadiest salesperson technique Ive heard of in years.
I am very thankful for Toyota Sales Consultant, Kyler Talik! He was very easy going and very helpful. I was very nervous in making this purchase and he did everything he could to help me. Overall, it was a great experience and I recommend him to anyone that wants to make a purchase at this Toyota dealership.
Daniel Enlow was our salesman and did a great job helping us find exactly what we wanted in surface of the sun heat! Daniel and the rest of the staff were friendly and patient allowing us to leave with exactly what we wanted. We couldnt have been more pleased with the overall experience!
The Best experience ever! Thanks to Bobby Newton! He was very open, honest and very straight forward. I like having someone up front and honest and looking to get me exactly what I wanted and no settling! He and the team did whatever I wanted and got me what I wanted, couldn’t have gone better. Everyone at the lot showed great customer service during my car buying experience and I will definitely recommend them to anyone! Thank you
Drew Stevenson was very knowledgeable and took great care of us. He made the process very enjoyable and easy to understand. With that said my wife is the proud owner of a new Tundra.
I had a wonderful experience at Toyota. Austin did a great job. We test drove multiple vehicles and we actually had fun. I decided on the rav4 and couldnt be happier. Highly recommend
Austin Goans and Dill Pickle were truly amazing. Hands down the best car buying experience I have ever had. There service and knowledge has made the car buying process smooth and easy. If I could give more stars I would. I highly recommend coming here.
I appreciate Mr. Rudy. He is very professional and helped me a lot in buying a car because it was my first time buying a car and I came alone. Thanks a lot.
Great experience with staff and negotiation! John Carden did an excellent job and was very friendly and accommodating to our little family! Highly recommend!
Drew helped me find exactly what I wanted and kept me up to date on when my new truck was arriving. Very knowledgeable about his job and Toyota vehicles. Very friendly and professional.
Friendly, patient, and flexible. He is extremely helpful.
Daniel was my sales representative. He provided great service and helped find the car I was looking for.
Drew Stevenson was very helpful and polite. I have always had a great experience with Reliable Toyota.Would recommend them to anyone.
After wanting a 4Runner for years I finally went and traded my Silverado in. Adam Clair was my salesmen he was very informative on the vehicle I was looking to buy and answered every question! I’m very excited and Adams customer service really helped me not feel so nervous about it as well! Thanks reliable Toyota I’m happy to be part of the Toyota family now!
Drew Lindeman is great. Help me a lot
Had a wonderful experience at reliable superstores. I was looking for an Audi A5 and showed up at the Toyota section when Antonio Grant took the time time to show me around and help me find what I was looking for. Thank you Antonio and reliable superstores !!
Austin GoansThis young man was very informative and polite! He was very happy to answer any questions and knowledgeable on our new Toyota Tacoma. Highly Recommend him to help you out!
Bought a used Toyota FJ Cruiser, Trevor C. was great and effective, sales made it easy. We bought a warranty thankfully. Problem here is my alternator has gone out and Reliable has had my car for two weeks. An alternator takes 30 minutes to replace, I got work and they “don’t have any rentals available” and have done nothing to consolidate me. Hope this gets made right. Toyota usually has some of the best people. Right now not very happy
Jack was a great salesman, very friendly and easy going. Zero pressure, and he spent a ton of time helping us find the perfect car. Very happy with the buying experience
I was disappointed when we found out that the van we went to look at was gone. However, the one we bought was better! Due to pregnancy brain and it being super late when we completed our purchase I accidentally left my wedding band in the old vehicle that was suppose to be sent to auction on the following business day. We live a few hours away so I frantically called Adam Stokes. He went above and beyond to make sure I got it back! If youre looking to purchase a vehicle I recommend reaching out to Adam!
Drew Stevenson helped me find my dream car!I had so many questions and he was so patient and answered all of them thoroughly!He was very thoughtful and I could tell he really wanted to help us find the right car.Definitely would recommend him to everyone!!!!!
Ben Brownlow provided a great experience. Very helpful, knowledgeable, and honest. Highly recommend him as a salesman
Buying a car from reliable Toyota was super easy and convenient. My sales person Daniel was very helpful and made the process effortless. Would recommend buying here to anyone and plan to again in the future!
Noah Abrams was our salesman and was very pleasant to work with and answered all the questions we had. I would recommend him to anyone
Had a awesome experience at Reliable Toyota the sales person Trevor Cockrum did a wonderful job getting everything together for me. I would recommend doing business here!!
We had a great experience here with Luke Bryant as our salesperson. Super easy to work with. We werent pleased with the first option presented, but Luke listened to what we did and did not like and was able to find us a car that fits our needs inside our budget.
Great service. Got a Toyota Prius V there love the ride.
I worked with Jack Dugger and Jack was a refreshing change from your typical car salesman. Jack is a straightforward no nonsense guy with a great personality and he made our buying experience painless and entertaining. I would recommend anyone looking for a vehicle to give Jack a call. He is truly a great person to work with and Reliable is a great company with a terrific reputation.
Daniel Enlow did a good job helping me find a new Toyota Corolla. Ive done business with Reliable Toyota since 2009, and their service and sales are great.
This is service the way it should be. Thank you, Noah Abram for making our trade in a perfectly easy experience. We love our new Prius Limited. Great pricing, friendly and professional customer service. You went the second mile, making everything work! We will definitely be back. Job well done.
I had a really good experience with buying my new car from Toyota. Drew Stevenson has worked with me and expressed patience throughout the whole process. He made sure I was given the best deal possible with no hidden motives. I would 100% recommend him to everyone!
Just purchased my second car from Reliable and Austin Goans was great to work with on the lot. He was knowledgeable, professional and very friendly. Gavin in finance made some magic happen and I drove my new Tundra off the lot in less than 2 hours. See ya next time fellas!
I was a first time car purchaser and Jack Dugger was there from start to finish to help us find our fantastic new vehicle! There were a lot of great cars but Jack helped narrow down our options to get exactly what we needed. During the test drive, he helped us with lots of in depth information on the vehicles and he made it a comfortable choice on our purchase. Big smiles from us as we drive away today! Check it out and find Jack!
My experience with Reliable Toyota and my salesman Noah Abram was great. Noah was always quick to get back to me and never pushy. I would def recommend both to all my friends and family.
Jack Duggar sold my husband and I a Toyota Highlander this past weekend. Jack was absolutely wonderful to work with. He was informative and around to answer questions without being pushy or hovering over us. I usually don’t enjoy the process of buying a new car but Jack made buying the Toyota an enjoyable experience. The combination of Toyota offering such an excellent vehicle and the customer service that we received from Jack sealed the deal for me.
Had a great experience at Reliable Toyota today! Our salesman Daniel answered all of our questions and got assistance promptly to answer a few finance and trade in questions. Daniel absolutely made our purchase of a new Tacoma stress free. Thank you Daniel!
❤️ our new truck from Reliable Toyota! Bobby and Bruce were awesome! Easy to work with smooth transaction! They earned themselves lifelong customers!
We just purchased from Noah Abram and were so pleasantly surprised with how easy the process was. We got a vehicle we’re very pleased with and the entire experience was a breeze! Thanks Noah!
Victor Pla was the best experience ever when it came it came to car buying. I was initially on the fence about buying a car after engaging with Victor. His honestly and sincerity I would only buy from him.
Anthony Campanelli is the mannnnnnn!! He was super nice right up front and made it a breeze. He’s got amazing energy and had a really good vibe to him. Even in my situation he helped and they made it happen. This is my second time coming back and I’m glad I did. Good job Anthony!!
This place is great if you wanna pay a lot of money to get something fixed. Then they dont fix it. Tell you its a different problem and try and sell you a new car. Good work Toyota! Ps we tried calling him before. Know anyone whos actually helpful. Lincoln ghosts people.
Jack Dugger was our salesperson. He was knowledgeable, respectful and efficient. He kept us informed without high pressure tactics, which we appreciated. It was enjoyable to work with him and we are pleased with our new Highlander.
Austin helped me drive off in my dream car. He worked with my budget to make sure I got the most for my money. Toyota reliable has gained a loyal customer!
Will be coming back for Tundra in the future! Rudy and Gavin helped with the purchase of my dream car. Very nice and honest group of guys
My experience with Reliable Toyota was fantastic. My sales rep, Austin Goans, made it a very fast and easy process for me. I was greeted by smiling faces as soon as I walked through the door. From that point forward, I experienced nothing short of professionalism. 10/10 would recommend!