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Only Bathrooms LLC
7644 G Fullerton Rd, Springfield, VA 22153, United States
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Only Bathrooms LLC

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Ke
Review №1

We have worked with owner Larry Newman on multiple projects for more than 15 years. Highly recommend for good quality work at fair prices. Larry cares that they get the details right—and it shows. Their office manager, Candice, keeps you informed at every step of the project—I’ve never had that level of communication and care in any other project anywhere else. Our master bath remodel looks fantastic. Highly recommend!

Mi
Review №2

11/2020. A small business with poor customer service. The regular staff on the job site were great. The owner is dishonest.We had one particular instance where a new person with no professional skilled painting experience, left significant damage for other regular staff to repair the next day. This was only taken care of because we demanded that no further work be done until the damage and mess was corrected. The owner was planning on sending the same employee back with someone else the next and stated they would assess after. He stopped into the house the day it happened, and saw part of the mess, but left the employee there alone.Staff didnt keep each other informed about job specifics. Office staff actually made excuses. Several email inquires were ignored. When a customer is paying on time, and honoring a contract, they better care. They are being paid to know about the job specifics.We honored the contract fully because we mostly liked the work until then. Then a staff member flushed blue contractor paper towels down the toilet. We found out when our system backed up on a Saturday a few days afterward, and sewage flowed out of the lower level, into the garage and down the driveway. We couldnt use our plumbing and had to have an emergency plumber come out. He showed photos of the blue paper towels from the scope camera that were in the pipes out front of the house. They blocked the drainage and back-flowed into the toilet downstairs anytime plumbing was used anywhere in the house. This bill was $868.00. It took the weekend to clean up. We presented the bill and photos to the owner and he agreed to pay for it.On the final statement, an over $800 increase on the labor side appeared without explanation. Only the materials were itemized, and that accounting was murky. My spouse is a PhD in Math. Numbers dont lie. After running numbers for labor & materials from the 1st & final estimate, 75% was labor & not itemized. When we demanded itemization, the owner refused. Stopping short at calling this suspect is being generous.He offered a 5% discount on the project final total, in addition to reimbursement for the plumbing fiasco. We accepted and paid it. We were sick of dealing with them. We do not recommend them based upon the dishonest conduct of the owner.As of 2/2021: No permits were ever filed for any part of this job, like the owner was supposed to do, until we found out in 1/2021. The job finished 11/2020. The owner stated that he thought we wanted the job done without permits. Note this is a licensed contractor who completed a professional job, received payment in full and on time, but did not honor the contract. Worse, he actually tried to shake us down for $500 more to file the permit applications that he was supposed to do. His justification for this was that permits were never a line item in the contract. If the reader has fully read this review, it was noted that he could not and flat-out refused to provide documentation for questionable increases, and for the labor that was 75% of the bill. My spouse reminded him of this, and he filed the permits after we informed him that we also spoke directly with the permit office. STEER CLEAR OF THIS COMPANY.

No
Review №3

I contacted Only Bathrooms as one of 3 firms about adding a bathroom to my basement for my niece who is living with me while attending grad school.Right from our first conversation, Larry understood my objective exactly - a simple, functional, high quality but not overly fancy bathroom for a young woman. And it needed to be done within an existing room that had a laundry sink but no other plumbing, and within a specific time frame and within a reasonable budget. Honestly, selecting Larrys company for the project was an easy decision.He and his team delivered on all aspects - design, execution, production, communication, timeline and budget. My niece and I are delighted with the results.The staff are all talented, experienced and highly skilled craftsmen and women who clearly take great pride both individually and as a team in their work and in creating a beautiful end product and space. It was a pleasure to get to know a little and to work with each and every one of them.I would highly recommend Larrys team and Only Bathrooms for any new or remodel project.

Jo
Review №4

Honest, hard working company. Provides accurate estimates for projects. Works with customers to get things right, right up front.

Da
Review №5

Very professional.

Information
4 Photos
5 Comments
5 Rating
  • Address:7644 G Fullerton Rd, Springfield, VA 22153, United States
  • Site:http://onlybathrooms.net/
  • Phone:+1 703-780-5666
Categories
  • Bathroom remodeler
  • General contractor
  • Home goods store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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