The Group did all the things we expected when we purchased a new home home a few years ago. But I am really impressed that they noticed that the carrier that we initially selected was raising rates and found us new policies with the same coverage for less. I didn’t have to ask. I didn’t even notice that my rates went up. This gives me great confidence that they’re looking out for our best interests.

If you’re looking to save money and receive professional, prompt, and great customer service you should contact Katie at The Group Insurance Agency! We had maintained the same insurance carrier for our home and auto for several years. Each year our rates were raised for no reason. This year was no exception and we had enough so I shopped around for a new carrier. Katie was able to save us almost $1400 a year for our home and auto plus provided excellent customer service!! Contact Katie today and see what kind of money she can save you!

We have all of our home, auto, and business insurance with The Group Insurance Agency. They are great to work with and I would recommend them in a heartbeat! They go the extra mile to find what works best in your situation. Heck I even drop in every now and then just to say hi.

Jason Dolby with The Group has always been a pleasant and professional person, which was different from my prior insurance company of 25 years. Having auto and home owners insurance with The Group has not only saved me money but also ensured I have what I need to feel safe. Thank you!

Extremely helpful

The Group has always been responsive to our needs and has found a new carrier at a cheaper rate with more coverage. A place where you can walk in anytime and get questions asked. Lastly, only place we have been clients where they have a appreciation party every year.

The Group Insurance Agency is hands down the best insurance Company in the Springfield area!In 2015 I had purchased a commercial building and my personal insurance company at the time did not insure commercial properties. I called a three reputable insurance companies to get pricing, and two had submitted very expensive rates while the third company didnt return my calls. I still was not satisfied, so I called The Group Insurance Agency. I left a message and Jason Dolby returned my call within 15 minutes. I told him about the commercial property and what I would require when I opened my doors for business. He met with me and tailored a policy that met my needs, and with considerable savings over the other agencies. He made suggestions to help me save money while optimizing coverage that would best suit my business. I was so pleased, I even moved my personal auto and home policies to The Group Insurance Agency. Since that time, I have referred friends and customers to The Group Insurance Agency as well. Three years later, I am still very happy with the service and premiums. Jason or one of his professional staff contacts me prior to renewal to ensure that I have the optimum coverage at an affordable price. I highly recommend them for all your insurance needs! You will be glad that you did!

I am very pleased with the professional service and knowledge of my agent and staff. After careful examination of our currant policy the Group Insurance Agency was able to save our HOA nearly $2,000 and provide better coverage. Compare services...it is worth the investment.

Save $ and improved coverage over a company I did business with for over 50 years. Katie was excellent and very professional. Would highly recommend this company.

Always was there when I needed something.Made sure I had the correct coverage and always price checked for me. Travelers is a great company.

We have had a very positive relationship working with agency. Staff has been responsive and helpful in taking care of our needs here at Garvey/Tubman Center.

I have been with Erie and Jason Dolby and his staff for several years. They have always been there to help when needed. They make solid recommendations for my questions about my policies and concerns. Its always a pleasure to get in touch with the staff. I would recommend them to anyone!

Katie Dragoo at the Group Insurance Agency was great and got me an amazing deal for auto/house insurance. She handles all of my insurance needs and I dont have to worry about a thing.

Jason and Katie are so great to work with! I have business, home and auto with them and anytime I have a question or concern I can simply text either of them and they immediately respond and address any questions I have. Love love LOVE their convenient & beautiful new location in Piper Glen Plaza! Great people, great rates and top-notch customer service! I recommend them to everyone.

My wife and I just switched to The Group for our home, auto, and life insurance. I love having an agent that I can speak with directly. Every question and concern I have had has been answered in a timely and courteous manner. Also, they were able to get me better coverage at lower rates. Thank you Katie and Jason for a fantastic experience.

Katie Dragoo is a great agent to work with. She has a wonderful understanding of insurance and works towards meeting every customers needs.

I have both home and auto with The Group insurance and very happy with the policies. I want to tell everyone on 2 separate occasions I was in need of proof of insurance and both times I reached out to Jason and he had emailed me proof within minutes, I know that dont sound like much but it was on a SATURDAY!!! To me that goes above and beyond. Thank you Jason and The Group Insurance I appreciate you.

Having purchased my first home last year and not knowing a thing about homeowners insurance, it was suggested that I call Katie Dragoo with The Group Insurance Agency. She was very easy to work with and answered all of my questions. She did the research and found the best package for my home and auto insurance.And upon this years renewal, she took it upon herself to do a cost analysis and found that I could save almost $500 this year! Ive never had an insurance agent be that proactive. Shes made the whole process very easy and Im confident Im being looked after.Call Katie Dragoo - shell help you in any way she can!

Katie Dragoo is amazing! She has helped me with new policies for several of my mortgage clients and my personal property. Her quotes and premiums are the best in Springfield! She has produced a policy the same day more than once for me. Great service and knowledge!

I came across The Group Insurance when shopping around for cheaper insurance. Jason Dolby and Katie Dragoo were able to find me a great insurance company with great rates- better than other places around Springfield and the Springfield area that I had run quotes.Even though they always answer the phone, Im a face-to-face type of person so I have dropped in the office unannounced a handful of times since becoming a customer to ask questions or seek guidance. Everyone in the office is always so nice and patient. One time I was so stressed out with life in general that after I asked the question, I sat there in a glazed daze and everyone treated me nicely and no one was annoyed by my lingering presence because they understand working very long days while in the process of buying a house. Katie even recognized me at a wedding reception (I did not recognize her) and made it a point to come up and say hello.When I recently had to change up my insurance plan, Katie ran numbers and found an insurance rate even cheaper than my current plan! I have been very impressed and recommend them to anyone asking for insurance recommendations.Seriously. Call them (you will get answered immediately). Do it.

Great people to work with . Very professional and competent, not to mention the best price for my insurance needs. Thanks guys!

Jason and his staff are great people and provide excellent customer service. They were able to obtain a lower car insurance rate for me and made the process very convenient. I highly recommend them.

The Group Insurance Agency has always been great to work with. I’ve has them as my agent for the past 4-5 years, and they have never disappointed.

Jason and the crew are very responsive, fair, and honest. Fun too :) Worth giving them a shot at your business for sure.

I recently purchased my first home and I had no clue where to even start with home insurance. My loan officer recommended Katie Dragoo with The Group Insurance Agency and right away I knew it was a very good recommendation. Katie was very responsive and took care of everything for me, she did not let anything slip through. She was able to get me an outstanding quote for home insurance as well as car insurance. I feel much better knowing that if I have any problems or questions Katie will be there. I also very much appreciated the personal letter I received at my new house, from Katie, congratulating me and reminding me that she is available for my questions or concerns.

Exceptional service! Jason, Tara, and Katie are always attentive to my needs! You can really tell they value each of their clients. I highly recommend them for your insurance needs!

I have renters insurance and two vehicle policies with them. Top notch customer service. When I call in I get to talk to a live person which is why I left my other agency. Katie has always been quick to respond with anything I need. I would definitely recommend The Group Insurance Agency to everyone.

Great company! Jason and his staff are attentive and always available to answer any questions I have. They saved me a ton of money and I have better coverage than before. Highly recommend.

Jason always makes himself available, offered more coverage for cheaper prices, and his staff always gets prompt responses. I refer everyone I can to him because of their service and coverage.

My family and I have been part of the Group family for the past 5 years!! We currently have home and auto insurance with them and couldnt be happier. Anytime we have a question we know theyre just a phone call away, keep up the phenomenal work guys!!

I couldnt be happier with Jason Dolby and his staff at The Group Insurance Agency. They provide excellent service and are always willing to answer my questions when I need them. I highly recommend this company.

I have worked with The Group Insurance for many years, and they are the absolute best! Jason and Katie are so quick to get back to me, always helpful, and always care about the items I have brought to them. I would recommend them to anyone!

Katie and Jason at The Group Insurance have been great to work with! I had a windshield get hit with a rock and I was able to call Katie at 8:30 on a week night and she started the process for me. I cant recommend them enough!

This agency rocks! Always friendly and helpful. Two thumbs up!

The Group Insurance Agency saved us a ton of $$$$. Highly recommended!

Very responsive to policy questions and claims handling. Just had our car totaled by a red-light runner and had the claim settled with responsible party’s insurer and check-in-hand in within about a week.

Very good to work with and really good people!

Great Organization and staff, prompt, professional, courteous, competitive Insurance!They write our Homeowners, and Autos for both my Father and myself.

A big thank you to The Group Insurance Agency. They combined all my insurance needs into one package, making my insurance needs a breeze.

They gi above and beyond to help find the best insurance for your needs.

Jason and his staff are great to work with. Would recommend them to anyone!

A great agency with affordable rates! Very friendly agents!