Ive had auto insurance with this firm since March of 2017 with very few issues, their rates have been decent, around $60 for basic liability. On June 3rd of 2021 I got a new car, and shifted coverage to the new vehicle, having to change address on my account in order to fully have the vehicles title transferred. On June 10th I received my next bill from State Farm for roughly $90 and immediately called the Springfield office to have my address fixed. I spoke to a guy named Jim there who told me that the changes had not gone through on his end, but that he would make a note of it and change it back once they did, and that he would give me a call if there were any issue and I considered the matter resolved.In July I received the bill for August, showing an amount due of nearly $150 and once again I immediately called the Springfield office, this time speaking to Bonnie, who explained that Jim and Jeff were both on vacation. She said that because the change of address was so long ago, she could not affect the bill I was receiving, but that she would make a note on my account and call me back once Jim or Jeff were available to make the necessary fixes to my account. A week later I received a call from Bonnie asking me to confirm my address and saying that the bill should have been sorted out. A few weeks passed and I was charged the full $150 once again I called the Springfield office, this time speaking to Jim again, he says that the extra money I payed towards my August bill would most likely be credited towards my total premium but we wouldnt know until my bill for September arrived.Fast forward to today, my September bill in hand for $90 for basic liability and I once again call the Springfield office. Jim explains to me that there is no error on the account, that I would not be receiving any credit for the extra money Id paid towards my bill because noone on their end had ever changed my address back to its original state.These guys are fine until you need them to solve any kind of issue where making changes or inquiries within their own systems. I wouldnt recommend them.

I had the pleasure of Jeff reviewing my homeowners policy on my rental property only to find out I have been overpaying for years through a company that will remain nameless. Jeff showed me the cost savings for the first year and has reached out countless times since implementing the policy to see how myself and my family have been doing. He comes highly recommended as a professional and personal businessman who goes above and beyond for his clients.

My family has been working with Jeff for years now. He is an experienced professional that truly knows his stuff and how to get us the best price for every situation. Jeff is also a huge part of the Springfield community which is exactly what you want out of a local business owner. Could not recommend more!

Honest, responsive and a very easy experience dealing with this branch. EVERY time I call them, someone is there to answer or at the very least, IF, it’s after hours I receive a call back in a very short amount of time. All around great people, which says a lot in that industry. Highly recommend.

I could not be happier with Jeff and his team. They are quick to respond and easy to work with. They are very dependable, patient, and genuinely seem to care about us and our family.

Thankfully I dont have to get in contact with my insurance agent often. However when I do, Jeff and his team always treat me like Im thier top priority and always answer any questions I have. It doesnt matter if its on the phone, e-mail, or in person they are always professional and take good care of me and my family.

Jeff has taken care of all of my insurance needs for over a decade. He never pushes anything you don’t need and does a great job listening and matching a solution to your goals and objectives.

We love our state farm experience! Jeff is always there to answer questions, give us guidance and save us money on the coverage we need. Highly recommended.

Jeff is extremely professional and responsive. Whether it’s needing advice or dealing with a problem he is always there to help. Top notch.

I love not calling an “800” number amd having to navigate commands amd prompts just to speak to somebody. I call this office amd get friendly, professional service that generally takes under 5 minutes. This service plus great rates is why i stopped chasing the online bargain insurance companies years ago!

Great service and prompt response time. Would recommend Jeff as an agent.

Jeff and State Farm made themselves available for any questions or concerns I may of had. They are professional and very fast in expediting all issues with your insurance needs.

Jeff is a very diligent individual that cares for his clients as much as he cares for his community.

Jeff is a pleasure to work with and always professional!

Jeff DiBlasi at State Farm has been my agent for almost 10 years, I have had others but for me there is NO OTHER! My basement flooded 2 days before my sons wedding. He held my hand walking me through the fastest execution so my guests never had any inconvenience and my basement was restored perfectly!I will take Jeff and his team over an 800 number any day!!!

Always willing to answer insurance-related questions. Quick response times. Very friendly service. Clients are always happy when they deal with Jeff. Highly recommend.

I needed a quick quote for a client of mine. Jeff returned a fair quote and was available to explain the details by phone or in person. Jeff really gets what his clients need.

Jeff DiBlasi is the best insurance agent in Delaware County! Jeff is very personable, and both him and his staff are very knowledgable and helpful. I had an accident involving my Chevy Silverado, and the entire claim process through State Farm was easy and smooth. I highly recommend Jeff DiBlasis State Farm office for all insurance products, and even their bank products as well.

Jeff makes everything incredibly easy when it comes to insurance. Great rates and the kind of service you rarely find these days.

Jeff is an excellent agent with great rates and great customer service. Hes always available with questions or concerns.

We started using Jeff a couple years ago. His insurance rates are super competitive and his customer service is second to none!

Great service! Been with Jeff DiBlasi for years.

Great people and great service!!