I love these guys they do what they can to get you what you need and I Nick and Scott are both great guys.this is a great place to go and get N alignments on the truck but if you need a trailer alignment done they will refer you to utility.Scott did my kingpins. They was the nightmare kind! He get it done & Im appreciative.2 days later I had a wheel seal leak! Man they had my truck 7 days 3 of which was on a holiday weekend. Never the less back down 2 days later for 2 more days. .an i lost a lot of $$$$ as an owner operator!!
Was going to go there to get tires today and was told there was an employee working that an employee named shawns gf has COVID and management refuses to send him home for quarantine
If you like being ignored by the shop manager, not having your calls returned, and having other drivers being taken in ahead of you after waiting for too long, then this is the place for you. Id give it 5 stars because the techs are amazing and also the service manager is out there working along with them. Big kuddos in my book! They tried to get me in when i was supposed to but Nick, the shop manager, helps his buddies out before a paying customer. Has them still work on them before me. I guess its not first come first serve like nick told me on the phone. I will say that the service manager and the techs and whoever else works there deserve better. I dont give the store a one star, just the shop manager!
I was VERY impressed with the service I received. As someone who does not know a lot about tires I need a place that I can put my full trust in to help provide me with the best service & options, this is that place. The wait time was minimal and the service provided exceeded all expectations. Something that always bothers me when going to dealerships or other places they always try to talk you up on products or services. Something like a quick oil change leads into “this is what we suggest for your car” & attempting to upcharge for said goods or services. I didn’t feel forced to do anything except for what actually needed to be done. I would particularly like to recognize Nick M. He was absolutely fantastic! He took the time to explain what needed to be done, made sure I was okay with that, provided the service (which he went above & beyond what he had to), made sure I didn’t have any questions after & really just took care of the situation. I left feeling 100% confident I made the right decision putting my trust into Nick & his team. My vehicle runs like a dream now! If you’re asking yourself if this is really a place you can trust, the answer is YES. I can guarantee that. 10/10, would definitely recommend!
Took care of our need quickly and with speed. Would highly recommend!
Outstanding service!! We had an issue with a tire on our motorhome and they took care of it and got us back on the road in no time. I would highly recommend T & W.
I have never personally used there services ( Im not a truck driver...)but on two occasions now I have call upon the manager and his staff for assistance once in a car wreck and once with a nice elderly lady and her dog( she didnt kick out my daughters girlfriend and was trying to walk to the womens shelter) short story long, good peoples... Good people do good business.
I was very impressed with how quickly I was in the bay. I had a nasty vibration coming from the front end of my truck. The mechanics checked the balance of my steer tires and found out that the tires were bad. One was out of round the other required too much weight to balance out. I got a really good deal from Nick on two new steer tires on the truck. Thanks to thier speedy service I was still able to make my delivery in Oklahoma City Oklahoma on time. Now without the front end feeling like it was going to fall apart on me. Thank you for the excellent customer service and the quick turnaround time!
Employees very respectful and knowledgeable
I had been to Kentucky the weekend before. On our way home we picked up a huge nail. Monday my tire was super low and wouldnt hold air. I was going to work when I remembered T&W Tire. The guys told me to bring it on over. They took a look and said they would get it fixed. They even gave me a ride back to work. They were done in no time. Thanks guys!!! I appreciate you.
Great people they do great job and believe in customer service
Never used the service . But I just followed the service truck out of Willard and the driver was obviously screwing with his phone.I was really impressed at the response and the take care of it right now attitude. I would do business with a responsible business owner like this anytime!
Good people, good prices, will be back. Thanks Nick.
Incredible service! They really helped me out when I was in bind. Anyone traveling through Springfield I recommend t&w
Had a great experience here. These guys know what they’re talking about and have excellent customer service!!
Great service and good prices. Highly recommend.
Great fast service, Affordable price !!!
I hate choosing and buying tires. Luckily I found T & W Tires. After calling all around the area I finally found someone that was willing to help me find the best tires for our Private 40ft BlueBird bus. Nick helped me over the phone and explained the different options very well. Once we got to their facility, he walked me around their warehouse to show me each tire option. Even though we chose the most expensive (Best for us) option, He showed me many cheaper and comparable options, even some that were half the price. Their in stock selection and pricing was far better than the other shops we called. We will be back for all our commercial tire needs.Thanks Nick
Friendly and very knowledgeable personnel, fast service. We take most of our company vehicles there. Mostly geared for heavy duty vehicles, but do light trucks as well.
These guys are friendly and a great help. If theres something with your truck and they fix it they know someone who can help. Thanks guys!
Very helpful. Good people.
Great prices, great service.
Awesome service, highly recommend for your tire repair service needs.
In and out great tire shop use them all the time
Good, honest place to do business.
Excellent place for commercial tires, everyone is there for you!
Grest service, in and out in a timely manner
I got 2 tires from them they cracked my rim and wont replace it they told me I had road Hazzard on the tires and then told me I dont never will do business again with them and then they said it would come out of there check and then they said they cant do anything about it
Great guys.great prices and great work.
Great service here for travelers in need.
This is a good place for tiers
Great place good service
Guys in the shop are tooooo slow
Great group.
I dont really no
Good service
Its not
Good deal and good price I will return I hope they stay the same. Do not change. Thanks