Great customer service! Jennifer was awesome to work with and made the process super easy.
Jennifer who works at this location, came in on her day off, with he eyes dilated to help us. On top of that, it was 30 minutes to closing time. We were in town from St. louis to drop our son off at the University. We had an issue with access to our storage unit and Jennifer saved the day. She was cheerful, helpful and a blessing to work with. Thank you Jennifer for helping us out!
Friendly receptionist. My only complaint is they need better record management or filing system . I was told Monday when I came down to pay my rent my storage ( after she posted payment) my unit was auctioned off two days prior. And after she gave me the bill for the next month . So it was auctioned by mistake. With my family things along with my Dads ashes. Then she tried to say we went to the wrong unit in signing the lease. And the lady drove us to that unit. We have not heard from the owner and she was a little confused why Im calling 3 days later.. This has been a nightmare. Future reference do a little more research before you auction a s I per unit off.God blessKimberley
We rented from Superior Storage Pleasant 2. Jennifer was very friendly and very helpful. We first tried Superior Storage in Farmington where Tracy helped us. She did not have any units available but called Jennifer for us and told her we were coming. Then Tracy called us back later to make sure we got what we needed. Both of these employees were so nice and helpful.
Got a $20 sweeping fee when the unit was 100% cleaned out also.. I gave them a full 30days notice of when I would be moving out. We got charged for the whole month not the prorated amount. Would not recommend nor use them again.
Grant was very helpful with everything. Was in and out very quickly. He explained the contract and payment in detail. The unit I got was very clean and Im satisfied with what I got.The facility is clean and the 5x10 unit was also very clean and tidy.My friends recently had a unit here and it was nice, so when I needed one this is the place that I decided to go to.
Excellent customer service from Jackie! She is very professional and a pleasure to work with. Very kind and helpful.
Great place! Quick and easy to get set up. Crystal took care of everything I needed, her customer service is 5 stars!! The units are nice. And it’s much cheaper than any storage units I looked at in Fayetteville. So glad I found this place!
Several days I was denied access to my unit because the driveways were being paved. Why couldn’t they send out an email??? My access code was changed without telling me!!! I couldn’t get thru the gate for several days and luckily other people let me in. Went to check on it and office closed for 2 days. Finally spoke with someone who gave me my new code. Very poor management!!!! Units are run down. Mine leaks .
Absolutely rude owners or operators. Made me share my private code to a college helping me move. They have no concern for your privacy
Great customer service, no issues whatsoever.
Great!! Customer service is awesome!! Ms. Crystal was very knowledgeable took less than 10 minutes for the whole process. My wife and I would recommend them to anyone look for Crystal when you go
Crystal was amazing. Perfect customer service. Fast and easy getting a unit. I would recommend to anyone needing a storage unit.
This place is off the hook...highly recommend to anybody looking for storage to rent fair price and good people....so professional in handling their business....big big thank you Crystal for your help u are awesome...she is the one to see guys I mean I know everyone that works there are awesome but I was satisfied with her work...keep up the good work...
It was really good and they helped me and my boyfriend find the right size and we have plenty more space to add more things in to it
Great and high quality service! I forget his name but the gentleman who helped me Friday, October 23rd was very professional and got me a unit perfect for my needs. Very nice as well. I’ll be referring my family and friends for sure.
So far, I have been impressed with this storage company. I loved that I could see what was available and reserve a unit online and select the start day. Of course, I had to go there to finalize it, but was able to do that at my convenience. The attendant was knowledgeable and friendly. The place looked secure and they even provided a lock. Reasonable prices. I recommend this place.
Crystal O’Neil thank u for helping me today and for making my visit quick and easy
Anna was so accommodating with a lovely personality that made my hectic experience run SO smoothly!
Easy to get a unit. And Grant was very helpful in picking the size i needed. Explained in detail all i need to know about moving in and out!
Price increase every 6 months on my storage.
Krystal made the process easy-peasy.Large, clean Unit
There wasnt a wait and 24hr access. The lady was easy to deal with and nice.
They auctioned off mine and my childrens unit / everything we owned..... While covid was stripping away my job hours! Who does that???
Excellent service! Grant does a great job! I will recommend to all my friends!
Grant was very helpful. The storage unit was clean and exactly what I needed. The process was fast and easy!!
Grant is very nice. Very helpful. Decent rates.
So far so good. I want to compliment Grant on his customer service. I first called today to confirm a reservation. He answered all of my questions and was very professional. When I got to the storage to fill out paperwork, Grant walked me through everything and was personable and friendly.
Grant has been great from the beginning. Great customer service. Would recommend to my friends and family.
Grant has been a great help to me. I am disabled and he goes out of his way to help me when I need it. Unsticking locks, paperwork etc. This is a great storage facility. Major improvements since he took over management.
I have some things there. And the manager if very friendly and professional. He is great and helps me a lot. It is very easy to get to and handy to use.
GRANT HAS BEEN FABULOUS TO WORK WITH, WHICH IS WHY I CAME BACK.
Grant was wonderful! He was so kind and helped us with all our questions and even gave us a free lock and key. Not everyone does that and the rates are better than most, too!
I needed a storage unit when I sold my house. I went to Superior Storage and Grant Tolley was awesome. He helped me get the right size, perfect unit and made sure it was clean for us to move in. He was helpful and professional. Great Job !!!
Great customer service! Grant made the process super simple and was very informative. Thanks again for all your help :) definitely recommend
Working with Grant was a breeze! He was professional, timely, and considerate to our needs. Would highly recommend!
I was very happy with Superior Storage the Manager was always checking things out. About every time I was unloading or loading he would drive by. He was very accommodating any time I had a question.
Grant was so great! Stopped by and he fixed me up with a wonderfully priced storage unit. Lock provided!
I have had a storage unit here for over a year and have had no problemsGrant Tolley is always pleasant and helpful. I would definitely recommendthis place!
I was very pleased with the service I received when I rented. Grant did an amazing job.
Grant is very helpful and polite. It was very quick and easy to rent a unit. Great customer service!!
Grant was very helpful, and he answered the phone each time I called. Everything was prepared before I arrived and made the process of getting my unit a in and out process. THANK YOU GRANT!!!
Very easy experience! Very helpful and friendly customer service!
Fast and friendly customer service.
I have been renting here for a while now. Grant has always been helpful and Ive never had a complaint.
Great place for storage. Grant was on top of any questions we had. Would rent from them again!
Grant made it easy to get a unit. I was in and out of there in no time!
The manager is always looking after everybodys storage unit, keeps property clean
The staff was extremely friendly and informative
Nice play with friendly management. Im very pleased that I chose to do business with them.
Grant is a great help, is understanding and provides the best service for my storage needs! Grateful I found this storage facility.
Grant very professional and made process simple and easy
Amber and Her team absolutely rock!..I couldnt be happier with our dealings..
Grant Tolley, the units-manager was professional, helpful, and courteous.
Reasonably priced storage place with the helpful management.
Nice experience Grant was very nice and polite thanks
Nice gated area with good security
Best storage around!
Nice units. Decent prices. No climate controlled units. No units with electric.
Opened for me on labor day when the office was closed. owner was great.
Greg is pretty awesome!
Rats got in my unit and destroyed my furniture I had in there for 6 months. Rat pooped and chewed through my things. Cant be fixed. Moister was also a problem and mold grew on boxed items.
Very helpful easy to work with
Great prices
Love this place
Great space
Goog prices