James is always professional. He is very knowledgeable and provides answers to my many questions and then gives me information on the treatments he recommends and how they work. He is always courteous and does good work.
Edwin did a great job - very friendly and professional. He explained the entire process to us and even double checked to make sure our dog would be safe during and after.
Pest Arrest is an excellent service company! The bugs are GONE!!! Mo is a great technician — he explains what he is doing and why. When purchasing services like this, I’m always worried that the service won’t work. But Pest Arrest has done an amazing job at an affordable price. Thank you!!
EXCELLENT, TAILORED SERVICE: Weve been with Pest Arrest for 3 years; cant imagine ever needing anyone else. They offer truly ECO-FRIENDLY pest services. No poisons ever - great for kids, pups, AND the planet! If we see pests in the house or yard between our scheduled 3 month treatments, they come out (usually the the next day!) and retreat inside + outside at no charge.GREAT PEOPLE: Joseph does a great job with our regular treatments and pays close attention to our home + yard. When he notices problems (ex. German cockroaches), he takes time to clearly explain the problem and his plan to treat it. Hes thoughtful, kind, funny (my kiddos love him), and patient with my 120 lb., ever-baying Coonhound. Joseph is great at his job and a great person. We get a text and a phone call from the office the day before service and a clear time that Joseph will be here, so we can plan our day. Never Sometime between 9:00 and 12 or 5:00. Ive never spent hours at home waiting for them. If we cant be home, all I have to do is call the office. Rescheduling is so easy and theyre always so nice and accommodating when we do need to reschedule.Great company. Really cant recommend highly enough!
I just had a great experience with your company. John Santos and Mo both were exceedingly professional and knowledgeable! They spent so much more time completing my termite check than anyone had done in the past. I will not hesitate to recommend them to anyone and feel confident that everything was done properly and completely.
Edwin completed our first service today and was AMAZING! He was professional, extremely thorough and took the time to explain his process, his findings and what our expectations should be between now and our second (follow up) service. I have used a few different pest services over the years and none have even come close to the service I received today. A huge thank you to Edwin and the Pest Arrest team! Your help today was very much appreciated! ~Julie Morgan
Edwin Negron is a respectable young man, that takes pride in his work and a remarkable brother in Christ. Keep up the good work!
James was great with our initial service. He gave me a call about 20 minutes ahead of his arrival which was appreciated. We had some concerns that I expressed to James and he was able to treat all the issues we were having as well as applying a long-lasting barrier in some problem areas. Pest Arrests pricing is a great value for the level of service they provide.
Edwin Negron was my exterminator. I was impressed with his knowledge and he answered every question I had. He even pointed out a wasp nest outside my had I didn’t even know was there. I look forward to future visits for maintenance. 100% recommend
Anibal was on time, is efficient, effective and very detailed in the process of pest control. He gave some great insight and information to help us become bug and rodent free. Thanks Pest Arrest!
I was hearing noises in my attic. Upon further inspection, I saw rat droppings through out. Roaches and insects I can handle but not rats. I called Pest Arrest and requested service for the next day. The young lady I spoke with on the phone, Victoria, was very pleasant and acted with a sense of urgency. I was lucky that they sent me Edwin Negron. A superb young man that arrived right on time and got to work in my attic. He confirmed my suspicions and proceeded to strategically set out the traps. He explained what he was doing and what the best course of action is during and after the hunt. He told me he would be back in a week to check and replace the traps. I heard them go off over the weekend. I called Edwin first thing Monday morning and within 30 minutes of me calling, he was collecting the remains and setting more traps incase there are more. He will again visit in a week to make sure the problem is eliminated and to professionally clean the mess the rats made in the attic. Luckily we reacted early enough to minimize the damage or to give them time to have more rats. I will for sure be using Pest Arrest in the future for any pest needs and would highly recommend them. Their pricing is more than fair for the first class customer service.
I have been a quarterly customer of Pest Arrest for over 20 years. John Santos and his team have always provided dependable, effective, high quality service, and I love the fact that they offer eco-friendly pest control options. 5 stars for sure!
Mo was very patient when he answered my questions. I appreciate that he wore shoe coverings in the house. Hes great! I also like that Pest Arrest tries to send the same technician for your visits so that you can build some rapport.
Awesome A+++ service! Mo has been our main guy who takes good care and provides helpful tips!
I have truly been satisfied with the company as well as my tech Mo ... he is super friendly does his job above & beyond calls me to check in the morning of my service. I am a happy & satisfied customer !!!
Edwin was on time and extremely professional. He did a great job
Technician was very courteous and respectful. He did a great job
I was really impressed at how friendly, straight forward and efficient the scheduling process was. Thanks Lacie! My Tech Anibal was right on time, very knowledgeable and friendly. He took time to offer and explain the services. No pressure, Great tips! Star rating for this tech and company!
Pest arrest provides excellent service.Edwin thanks for everything took his time to go over everything inside and out
We have personally used Pest Arrest for fifteen years, so when my employer needed a new company for general pest treatment and an inspection for rodents, I recommended them. I am very reluctant to recommend anyone, as the outcome, of course, reflects on me. Felix, our tech for this call, did not disappoint. He was on time, very thorough in both the treatment and the inspection (large facility). And the price is very reasonable. A+.
Technician Mo was professional, friendly, thorough and informative; job well done.
I contacted Pest Arrest to deal with a little friend in our attic. I got a call late at night and the next day Freddy came in to look at the problem. He immediately pointed to a gap in the roof, Freddy stated that it was a squirrel. There was already damage done to the structure. Freddy explained all my questions and concerns, showed me the damage done to our property and took the time to address all my concerns. He came back 2 days after to finalize the exclusion treatment and sealed all the entry point and fix the damage done. As he was checking the attic, I saw our little friend on the way back to the house from her morning excursion, Freddy immediately close all entry points . He is very thorough, explained all in detail and took the time to show me all that was done.I highly recommend Freddy for his professionalism and patience.
Anibal is the most professional and friendly technician I have ever had in my home. GOD bless him and his family . Work performed quickly and with care. So glad I used this company and will in the future
Edwin was very kind and I was happy with his service
Anibal was wonderful! Timely and very professional!
New customer and impressed with Anibal’s professionalism, knowledge and courteous manner (shoe protection used inside my residence). Thumbs up for the text alert of arrival. I look forward to doing quarterly business with Pest Arrest. Kudos to Victoria!Keep up the good work!
Outstanding service, very thorough technician, asked clarifying questions before starting, gave detailed verbal report after treatment, top notchVery consistent service even with different technicians
Freddy who was referred from pest arrest came to my home and helped out! Good guy, I would recommend him.
Felix is a terrific Ambassador for your Company. He was efficient, personable and listens to any comments I may have concerning pest control issues. We will continue our quarterly pest control services with you.
The technician that came out and helped me was very professional and awesome he assured me of the overall treatment and I look forward to my problem being gone and definitely recommend everyone has been very pleasant and prompt...thank you very much
These gentlemen are always professional, work directly with the client and look to minimize future issues. You get email and text notice prior to a visit and typically a phone call as they near your property. My technician today arrived fully masked, spoke with me from 6 feet away and asked if I had any particular concerns (annual termite prevention and inspection). I asked he look closely at an area that had been troublesome a couple of years ago (they kept their guarantee and addressed) and found him at his truck as I left to do errands. He was retrieving materials to treat an ant hill that was attempting to invade the house. Good work, professional and polite. Highly recommend over the big commercial houses especially.
Angel is great. She was very thorough, friendly, and professional. Please send her every time!
He is a very polite young man, He does a great job!
I had an infestation of termites inside all the cabinetry of my living room and kitchen. Assume it came in with the carpenters supplied wood. We had treated several times and our only alternative given to us at the time was a $20,000 tenting of the house to fumigate.....meaning my only real alternative was to rip out all the cabinets and start over (cheaper). I contacted Pest Arrest about their thermal killing of termites. They came in, bumped the room temp up to about 150-160. For sure the live termites are no longer. Will keep you posted about the eggs. Company is very professional and technicians know their business.
Awesome company. Professional, detail oriented; effecient
Im signed up for quarterly service inside and outside. This technician sent a text when he was 20 mins out as a courtesy. He was friendly and efficient. He even used a little wand to clean areas around my porch ceiling and back area for spider webs and such. I referred PA to my neighbor and they took 25 off my bill as a thank you. I would recommend them again and i will continue to renew my quarterly service.
Ive used Pest Arrest extermination services since 2016 and Ive never been disappointed. I hired them for the prevention of cockroaches, spiders, earwigs, ants, and other insects. And, for the past 4 years, Ive not had any problems with insects. To top it off the customer service is phenomenal. If you call to reschedule or ask questions, they are courteous, pleasant, professional, and they listen. And, the technicians are wonderful too. Shawn was sweet enough to bring my trash can into my garage. Thank you for your service Pest Arrest!!!!
Just wanted to share my experience and the reason why I’m giving pest arrest 1 Star, Unfortunately my experience wasn’t very good at the end with them my wife and I had hired them originally Because of they’re high reviews. Started with no problems coming in on regular basis to treat my house for bug prevention which in my opinion was pretty good until we hired them for a little more serious job that included possible rodent control. We hired these guys thinking the job would get done with no issues but soon found out that was not the case, we had a manager come out multiple times to discuss the issues, from not having the right material, the job being poorly done to the job not ever being fixed after paid for, for some reason after that they just stop showing up or even Calling to follow up on our next routine service visits, there for we reached out and canceled which was a little odd for them not caring we did so no questions asked lol
Technician Mo Adan was respectful and pleasant. He contacted me when he was on his way and on time. Dutifully and professionally got rid of my SPIDERS!!! He is welcome again to help get me and my family safe from critters. The office workers are very accommodating and do their very best to meet my needs. Prices seem to be better than their rival companies. Thanks guys!!
I have on-going service every three months. The service is excellent, thorough, and very professional. I highly recommend this company.
Shawn was very professional, was very details and helpful with the entire process. Made me very comfortable with everything. He answered every question I had, was very thorough with his responses.
Mike sent a text so advise he and John were in route. Introductions upon arrival and advised procedure and products to be used. At completion, he again reiterated areas treated and products used in each of the outside and indoor places. Professional and courteous!
Mohammad did a very good job inside and out.
I was OK with Pest Arrest initially. The technicians were all on my ring doorbell as showing up, ringing my bell, doing their work, and leaving from the back yard. 3 notifications in all. However, their last visit on 08/31/2020 technician Shawn Wilson rang my doorbell twice and thats all I saw of him, nothing else. My neighbor did see him spray the driveway and I would have paid for that, but not the rest of what was claimed. There is nothing on the ring doorbell of him doing the perimeter. I called and told them about the lack of video evidence showing them performing the maintenance. It was concerning because I have had video evidence of previous outdoor maintenance performed. Pest Arrest came back with well, he said he did the maintenance. So, with Pest Arrest, offering video evidence of them not doing the work is apparently not enough for them. My service with them has been cancelled all together and there were no offers of any kind to right the work not done. I do not recommend Pest Arrest at all. But IF you do go with this company, it is apparent you need to babysit the technicians to do the work because they will take the word of the tech over video evidence of them not doing the work you pay for. I would have given 0 stars but the review process here will not allow it.
Anabil arrived on time. Very professional, aware of CV 19 Protocol. Used shoe protection to enter house. He was very knowledgable of my issue (rodents) and discussed a forward plan
Anibul was a prompt, knowledgeable and friendly serviceman who took care of our mouse quickly. Would definitely recommend
Mo did a great job and was so nice!
Outstanding company to have for regular pest maintenance. We had service by Christopher T today. Incredibly friendly and respectful. Great guy.
Elijah has been to my home twice. Both times I have found him to be well mannered and very professional. It warms my heart to see positive young people working, and being independent.
The technician was friendly, knowledgeable and professional. He did a very good job.
John and the folks at Pest Arrest are fantastic! Fast, courteous service at a great value. They will continue to be our first choice for pest control.
Very happy with the consultation and treatment. Michael explained everything clearly and was very nice. I would highly recommend them!
I love the fact that I can make a call get the appointment set up and forget about it from there. When they are the technician seemed very knowledgeable and spoke highly of the company he worked for as well. It’s my first experience but a very important first impression
I have worked with John Santos the owner of Pest Arrest on several termite inspections and found the entire experience to be first class and very professional. I would highly recommend Pest Arrest you will never be disappointed. Best in the Business and Best in the Greater Houston Area.
Great customer service, knowledgeable and vey professional. Very punctual and I like that they follow up as they promised John took care of us way beyond our expectations. Haven’t had any issues with bugs and we have peace of mind.
Felix, is a on-time professional. He is very responsive to questions or comments. He advised us what he was applying to treat the insects inside our home. Upon completion, he advised us again how he was s going to treat the yard. Upon completion, Felix notified us he was finished and all billing and survey would be forward through email. Professional done.Jphn Collier
Everyone who has been to my house has been on time, courteous and professional. I appreciate the text the reminders they send about appointments. I would give them 6 stars if I could.
Been using this company for about 10 years. I love the quality of their work. They are passionate about what they do. Not like other pest control companies that have technicians that look like they hate their job. Good job Pest Arrest!
I had pilings show up on my bedroom wall. I called Pest Arrest and John came to my house after 5pm the same day! He explained everything in detail and was very personable. He and his crew came out and fixed my problem. They cleaned their mess and stuck to the quote. I was so impressed that I hired them to get rid of my mosquitos and fire ants. I have 2 dogs and all is safe for them. Such a great experience!!
I was very happy with the service and will have them come to my house again in about 4 months. Ive been a customer for approximately 5 years. Im happy with the service.
We love Pest Arrest! No matter what we have going on in our home or business, they are always prompt in helping us TO ARREST OUR PESTS! John the owner really cares about his customers and will make personal visits, working along side his employees to ensure a job well done.
Amada is awesome with setting up your appointments and answering your questions! Technician was helpful in answering questions as well! Great job guys!
The service rep told me that we had to have termites in the walls and the whole house would need to be treated for a cost of $700. I called another company who came out, looked at it, and said the termites were not active and they were only in one spot. They explained to me that we would see termite mud on the sheetrock if they were all over the house.
Very professional job and extremely personable and cordial. Came right over within same day requested service. Excellent feedback and detailed. I highly recommend this company.
Reliable, knowledgeable and friendly service techs. Had good experience with them for termite inspection and treatment as well as for servicing our mosquito misting system. Recommend their services.
Did the pest control, timely, knew her business.
This company goes over and beyond. They have great communication so appointment timing is never an issue. They’re employees makes it evident that they are happy to represent the company. Super sweet people! Highly recommended.
Pest Arrest is an awesome company they always make the process simple, affordable and are willing to help in any way they can, Felix is definitely the best!
Excellent, honest company that stands behind their work. John (owner) is a super friendly guy who knows what hes talking about. Josh the technician is knowledgeable, friendly, courteous and thorough. They explain every step, what to expect going forward and also use eco-friendly sprays. This company is a model of professionalism.
Chuy came by on -time walked me through what he was going to be doing at my home. He showed me areas that could be potential problems in the future and provided recommendations. I will use Pest Arrest in the future simply because of the service he provided.
Anival is a great professional who works with the customer and provides the additional actions requested. Great job, great services!Great value and definately acts to reduce/prevent bugs!Thank you
Extremely knowledgeable and professional. The ownership and staff of this company is world class. Thanks for all your help John!!
Sean was a honest person and solved my problem without trying to upsell me to unnecessary services like other companies were trying to do.
They do a great job. Been on a maintenance plan with them now for over a year. Affordable, and knowledgeable. Would recommend.
The best in pest control treatment and a locally owned and operated company. I highly recommend Pest Arrest!
Great service. We have been with this company for almost 10 years. Extremely receptive to requests made. Thank you!
John was very friendly and knowledgeable about his field of specialty. I appreciate the opportunity to ask him questions to make the right decision for my lawn.
We love Pest Arrest!! Always on time, they call to set up quarterly appointments and the employees are professional and have a pleasant attitude!! We can and will definitely recommend.
We had multiple bug issues. John and Pest Arrest went beyond all my expectations. I cant say enough good about them.
We couldnt ask for a better place and awesome people they really care about there customers and do a awesome job theyre truly a blessing to have 🙌 ❤️ The owner is amazing 🙌❤️
Monthly preventive maintenance. Great technician and service always!!
John the owner, is the most knowledgeable guy in The Pest Control industry that I know of. He understands and knows how to do proper Pest Control. Ive never met a company that is so passionate about pleasing their customers.
John and his folks are great and reliable! Been using him for a few years now.
I appreciate your promptness to taking care and looking out for termites on our property.
Personal touch and consideration is important to me, thank you.
I contacted Pest Arrest to take care of rodents that my wife and I could hear in our walls. It took multiple visits and various attempts, but Pest Arrest was persistent and seems to have resolved the problem. Everyone I interacted with was courteous and professional. I definitely recommend Pest Arrest.
They do such an amazing job! They work around my schedule and the staff is very nice
Pest Arrest is always helpful, professional, and calls to advise if they will be delayed. They helped me solve a serious wasp problem a couple of years ago and I’ve been with them ever since!
VERY GOOD JOB DONE
They do such an amazing job!! They work around my schedule and the staff is very kind!!! I recommend 100%!
Awsome service Elijah Dudley is amazing. I would definitely recommend this guys Pest Arrest.
Excellent customer service, extremely knowledgeable and I would definitely recommend PEST ARREST
The technician came to the door, explained the service and asked if there was anything else needed.He was very professional and I will refer other friends to Pest Arrest.
Johnny came to my home and educated me on the process as well which I found to be very helpful.
The young man is very respectful and he does a great job inside and out and hes very knowledgeable
Our technician, Jesus, was professional, friendly and informative. Great service!
Well I had a roach infestion, snakes, raccoons, possums and roadrats ect.....I called Pest Arrest and they came out the next day, was very please with the service, saw immediate results, will use them again, if I have any other issues. Now I can sleep at ease.
Elijah did a great job and was professional. Highly recommend
John and his family are super friendly and very professional, they always make sure the job gets done. Dont hesitate to call them for your pest control needs, if you are in or around the Spring area.
We love pest arrest!!!! We have used them since 2010 and never disappointed! We love when John shows up to say hi!!!