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URM Stores Inc Spokane
7511 N Freya St, Spokane, WA 99217, United States
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URM Stores Inc Spokane

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Io
Review №1

1 -right directions2- dirt parking, arrived at 1 am there still was some parkingIn and out 2 hours dryvanLumper fee

Ki
Review №2

Be careful getting over here drivers. Many low clearances in Spokane. If on I-90 exit Freya

Sh
Review №3

Could be better.. Very suitable

sa
Review №4

Nice friendly get you in and get you out pretty decent time but theyre lumper is outrageous price

Dm
Review №5

Super high lumper fee! Extremely slow and stuff, 7h of unloading! They counting each box on each pallet and you must wait while they doing it, pallet by pallet, box by box…

Ta
Review №6

Not bad at allMake sure you have 2 copies of BOL otherwise they will charge you 35$ just for give you a copy of your BOLLet me in before 1 hour from my appt time and done with my load in 1 and half hour from my appt time

jo
Review №7

Everyone was very friendly, even gave my puppies treats. Didnt take to long, about 2 hours. Lumper fee was typical, 2 hours from gate to gate

H
Review №8

The guy in Reefer receiving is an angel .Smiling face always . Godly smile ! Awesome people . Love to deliver here always. Thanks URM

ad
Review №9

I deliver load aug 2021 Theo load was dry with different Prodact they took 3 hour put the note accounting is not done yet any how good people

Ph
Review №10

To tell someone they have the job you applied for then wait for a phone call in all hopes of having the job and then receive a letter in the mail say I was not selected. WOW, no balls to call or tell me in person. No wonder for the big turn over in personel

Da
Review №11

Was in and out quickly thanks. 👍

Do
Review №12

Another rip off lumoer service for unloading tge freight, too long and high priced, like the mafia, extortion

ma
Review №13

Its a bit tricky to get into because of Spokane but call ahead and see if youre going in gate 2 or 3, call ahead and save yourself a little bit of trouble.Gate 3 is the one I usually go to. Its around the back,see photograph. Very good people very quick to unload never a problem here.all is good

Ha
Review №14

Quick unloadingGate #3 for reefer is on Lincoln RdGate #2 for dry is on N Freya St

Ni
Review №15

Nice people easy door access, but they kinda forget about you if your not paying attention, I wish they would get rid of those roundabouts, very dangerous and tight

Bi
Review №16

Just have to make sure you go to the correct gate. 2 for dry 3 for reefers.

Jo
Review №17

This company has one of the nicest guys ever to pick up the Bills and then bring the Lumper price and bring the Lumper Receipt afterwards. You could tell he was genuine, organized company but, a little slow. It took 3 hours from when the Lumper started to complete the task of unloading and counting 6 pallets that were maybe loaded 30 inches high and lower! They need more training!

dr
Review №18

Since you started distributing food club products your quality has gone down 200%. I have purchased their macaroni and cheese and gotten bug shells in their products. I have purchased canned fruits and gotten stems leaves and seeds in their products. I have purchased butter and had to dispose of it as it was so sour.Western family seems to not exist any more but their products were consistent and of a good quality. You should find something of western familys quality to distribute not the pathetic food clubs products

Ga
Review №19

Nice folks but the Lumpers were very slow watched 4 trucks leave that arrived after I did. Doing the load myself last year took 3 hours less time.

Pr
Review №20

Great place 👌 👍 BS. FREIGHT

Wh
Review №21

Pretty easy experience especially for a live unload

St
Review №22

Took 6 hours to get unloaded. Other than that Im satisfied with the place.

zi
Review №23

In and out in an hour. Friendly people.

br
Review №24

A day early called they let me work in. Lumper pricey $140.00 just 9 pallets. Gate 2 dry load. Reefer gate 3.

Ca
Review №25

Great people to work with. We delivered the locally-made Fletcher hot sauce and its always in and out and great service

Mi
Review №26

They open receiving at 3:30amGate 2 is for Dry loadsGate 3 is for Reefer loadsI had a 4:00am appointmentChecked in at 3:30amChecked out at 4:45am (1 hour 15 min unload time) I would come back here anytime!!! 👍

Se
Review №27

Ref load. Easy check in. Fast unloading and lumper.Appointment 6amCheck in 5:45amCheck out 8:55am

Mi
Review №28

Slow unload plan on 2-3 hours

Ro
Review №29

Very fast 45 minutes delivery 1 hour early check in

Ti
Review №30

They got me unloaded in good time.

Ru
Review №31

5 hr + 400$Not too bad😂

Mi
Review №32

It was first time I delivery there they helped me gave me directions and were nice about it

Ad
Review №33

Check in, and facility is ok, the lumpers are lazy, the idea is better keep the trucks here let the drivers loose time and money, then hire more people.

Br
Review №34

Friendly people. The dry side is extremely fast . Produce and frozen are slower. Half of the frozen docks are tight backing in.

Li
Review №35

Love this place. Everyone is very friendly, lumpers are quick and reasonably priced. Im always in and out within an hour and a half. There is a Conoco gas station with truck parking about a mile away on North market street.

Ja
Review №36

Gate 2 is for dry goods. Go to the corner firm left gate 3 is for refer goods. Lumpers were $220 but in and out in hour and a half.

Di
Review №37

Guard and lumpers are answome! Where is my location can park overnight nobody will bother you! But it’s a dirt lot! Good experience! Gate 3 its for reefers and gate 2 for dryvans!

Ch
Review №38

You need to hold your end on no parking by the north gate and get these trucks moved before it becomes a legal matter

ma
Review №39

I came here 4:54 am my appointment was 5am now time is 8:30 i am still on dock i don’t know how much time to unload me its worst place to deliver here i suggest dont come here

T
Review №40

Pretty fast if u come on time minimum 3 hrs

Mi
Review №41

No complaints at all! Everything went smooth, and fast, and the people rock! 😎👍

Ch
Review №42

Great service across the board...no joke..these guys have the system down pat...whole experience was awesome...lumpers are a lil pricey...$250.00..no worries on that Im reimbursed...spent a whole 38 mins here from check in to bills in hand and was a 2000 Cs breakdown load...nice job

El
Review №43

I put 5 stars for the employees!!! Everybody have a good mood and are helpful !Thank you guys i really appreciate.More than this they take me one hour after appointment!No complains for this company!!!!’Guy on lumper is very positive!

lu
Review №44

Quick unload. No overnight on the property but there is dirtlot at the end of Lincoln street. For maybe 15 trucks.

Mi
Review №45

Great place. In and out in roughly 2 hours. Dry delivery goes in Gate 2 (on Freya) and cold stuff in Gate 3 which is the 1st left past the warehouse. I think they open before 0430 because I got there at 0445 and there were already trucks leaving the dock.

go
Review №46

Hi i would deliver here any day !No overnight parkingGate 3 is for cold stuffGate 2 dryGuard guy very polite !Appointment 8amCheck in 630am got doorBack in, break seal, slide ur tadenLumper guy will come to u to get paper, later he will oome bck with price .

Ke
Review №47

What nice people. Gate guard very nice. Lumper very nice. Check in desk very nice. Orderly neat facility. Clean. Park on street walk to gate shack to check in. Tight to back into. Dry van to gate two. Reefers to gate three.

Ev
Review №48

Nice professional staff, fast unloading, easy docking for refrigerated, go to gate 3... I love that they have the signes easy to see and well lit at night 😁

WI
Review №49

The service as far as unloading is really awesome depending on what you bring to this establishment but the company drivers need to have some responsibility as far as their driving and SLOW down especially in the parking lot and be a little more friendly

Ja
Review №50

I have worked here for 8 years. Great company and great to be part of the urm family

Re
Review №51

I read some of the other reviews and scratching my head about all the negative reviews. I arrive at 05:15 for a 06:00 appointment and was put right in a door. I was unloaded and given my paperwork back by 07:30. I must have came on a good day. They will not take you more then 1 hr early unless they are not busy. Do not drive to guard shack. Park on the side of the road and bring your paperwork to the guard and they will check you in. As for the reviews about backing into the door is accurate. I had the easier side of the building doors 1-12. even that side is a bear to back into. It took me at least 20 minutes to get in the door, and constantly kept getting out of the trucking looking because this yard is tight. The other side of the building is even worst. Take your time backing in and you should be ok. Theres no overnight parking so plan accordingly. Dry vans go to gate 2. Reefer units go to gate 3.

Ji
Review №52

Unliad fast

HA
Review №53

FAST UNLOAD ..In AND OUT 20MINUTES ..SECURITY GUARDS ARE PROFESSIONAL ..GOOD JOBS GUYS ..KEEP IT UP

Ri
Review №54

I have been making deliveries there for quite a few years now and the people are just awesome

su
Review №55

Fast to get a door, easy straight back doors with acres of room.

na
Review №56

Warehouse not for public use. Never had a problem here. In and out quick....staff friendly. Clean restrooms and vending machines available.

Er
Review №57

Delivered here for a 4am appointment. Excellent service everyone was very professional. The unloading process was very fast. We were admitted 30 minutes prior to appointment. Note there is no overnight parking but there are several truck stops and motels with parking very nearby.

Sh
Review №58

Nice people, checked in 4:00 am out 6:00 am13 pallets, paid cash 150.00. Open 3:30am you can park on street. Gate # 2 for dry load and Gate # 3 for reefer load .Truck driver mostly use exit 283B from I-90

KA
Review №59

3h and still not empty

ja
Review №60

I’m never coming this place 5 6 hrs waiting here

Va
Review №61

Fast in and out. Good serviceMake sure u go around the building, so u can park without problem

Mu
Review №62

Dry Van deliveries Halfstart at 5am, appt only, half day Fridays, no wkend delivery. And no on-site parking....

Da
Review №63

Fyi on weekends gate 3 closed, all product goes through the dry goods gate 2, including frozen and groceries.

Bu
Review №64

A nice place,the security guards at gate 2 are cool, the loads I normally haul in have a lot of packages and they have to unload, restack and count so Im usually there on average of 4 hours. When you back into the dock and slide your tandems remember to cut the Air Supply to your trailer because someone comes out to unhook your trailer air supply and lock it. Go in through door 33 and go across the floor to the receiving office straight ahead of you and check in there. they have vending machines and a coffee vending machine by the bathrooms

Ol
Review №65

-3 stars for tightness. It wasn’t projected for 53’ trailers. Get ready to spend 30-40 min trying not to scratch anyone. This is how much space you will get.

Ca
Review №66

Nice placeLimited parkingFriendlyClean(Just cause the sign say...stop and wait for guard....it really means stop and come to guard shack )Nice viewGate three(Tyson) slide tandemsOpen doorsUnhook red line and WaitAccepted me an hour early

Ri
Review №67

Very efficient and quick. Friendly guard. Had me unloaded within 1.5 hours. Allowed to arrive 45 minutes before appointment time. No overnight parking. Keep up the professional work URM. 1 mile from Safeway Foods DC.

GR
Review №68

Very slow, 5 hours to unload my trailer

Ro
Review №69

Extremely slow unloading limited parking before appointment

Tr
Review №70

Wish I could give zero stars. Only good thing about this place was the lady at the check in gate.

Ba
Review №71

Easy in and out

te
Review №72

If youre a truck driver it is impossible to vac in there its ridiculous theres no room and trucks are everywhere

Br
Review №73

Super fast,, and caring employees. Most definitely worth five stars!

Da
Review №74

Very nice from guard shack to receiving to lumper. Highlight of this run from Liberal KS.

Am
Review №75

My experience here was wonderful.People were very friendly. They let you check in 1/2 an hour prior to your appointment time.

Ka
Review №76

There wasnt a way to compare your prices over the price of transportation! When gasoline dropped your prices didnt at all, which your whole excuse for raising the prices was cost of transportation. I wont shop at ANY URM store again until you drop your prices DRAMATICALLY! I never thought there would be a day I would step into a Wal-Mart. I had to yesterday. I was humbled. And It cost me 50% LESS. It isnt the grocers, it is you the middle man. I am going to copy and paste this and send it to those people who are selling your products. We dont need you anymore. We can buy elsewhere like the rest of them you thieves who dont care about hungry children. You make me ILL!

Ro
Review №77

My daughter in law works there in advertising

Ma
Review №78

8 hours to get empty

Cl
Review №79

Typical grocery warehouse.

Su
Review №80

Great company, unloaded within two hours and customer service was great. No complaints

Br
Review №81

Grocery/Grocery Outlet and Wholesale Food distribution & warehousing For just about anything.

Ro
Review №82

Very short handed only have 3 people to unloading trucks appt at 04:00 got there at my appt time got told they cant unload me it take 2 or more hrs before they can get to my truck

sl
Review №83

Very nice ppl working here, cold loads at Gate3 and Dry loads at gate 2, ppl do park on the streets even tho the sing says no parking,

Ri
Review №84

They unloaded me quick and took me early. Dry load. Lumper. Friendly people here.

Jo
Review №85

Great crew to deal with. My first time here.

Br
Review №86

Good warehouse

tu
Review №87

Slow af4,5 hours for 5 palettes and 120$ lumperBring your food

Al
Review №88

Fast unloading. Friendly people.

ti
Review №89

8 hours unloading

Ta
Review №90

Reefer goes to gate 3 . Its fcfs guard shack opened 3:45 a.m. There is a small side street when we showed up there was trucks parked.

Ja
Review №91

5 hours for half trailer and they forgot a pallet, so when I got to Yakima 4 hrs later to get unloaded and get cherries there was a full pallet of frozen General Tzos chicken on there.

Po
Review №92

-10* the worst company I ever seen. About 8 to 10hours to get unloaded!!! Unprofessional. Avoid as much u can.

Vi
Review №93

Worked there for 27 years retired from there

D
Review №94

Appointment Only!!! No overnight parking...truck stop 1 mile away!.

Ed
Review №95

Great people

Pa
Review №96

Yep

Mu
Review №97

They unloading too slowThey unload me like 2 hours and count my load like 3 hours

Do
Review №98

Second time here, second time leaving a refused pallet on the truck

R
Review №99

Truckers use exit 283b from i90

Cr
Review №100

It took too long to get empty and they was very rude when i asked if theyre done with unloading..AVOID this place!!!

Information
16 Photos
100 Comments
3.9 Rating
  • Address:7511 N Freya St, Spokane, WA 99217, United States
  • Site:http://urmstores.com/
  • Phone:+1 509-467-2620
Categories
  • Distribution service
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