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Friend of a Friend Computers
418 E Rockwell Ave, Spokane, WA 99207, United States
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Friend of a Friend Computers

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Se
Review №1

Dennis is pretty great! Hes a blast to talk to whenever Ive stopped by, and the work he does is great. Whenever hes done a fix Ive never had a second issue with it.His prices are responsible, you can call and ask questions about anything you want with your laptop and he will help you out.Great guy, great business, a million times better than Best Buys tech support.Ill always go to him for repairs!

ma
Review №2

By far the best computer repair service that I have had. This will be the only place that I take my laptop/computer for any service going forward.I had some fan noise and overheating issues with my laptop. Dennis was able to repair the fan and install a new solid state drive for an amazing price. He listed all of my options and answered all of my questions in a way that I easily understood. I took it home and found that the fan was still making noise unfortunately! I got in contact with Dennis and he quickly responded, inviting me to bring it back which I did and he solved found the problem and repaired it in less than 30 mins! It was some plastic that had gotten stuck inside from the old fan and slipped out! Now there’s no noise and it runs so much better!I cannot recommend him and his work enough! If you’re looking for a place to get repairs or services done, then you have found the best place!

Bo
Review №3

Dennis is very friendly and helped me on the phone initially. I bought a new PC case and asked him to reinstall all my components in the new case! He did an excellent job and has the best cable management skills, far better than what I would have done. After speaking with him on the phone I was confident in his abilities. Should I have another PC issue I will be back for sure! Thanks Dennis for taking stress off my back!

An
Review №4

Excellent quick service. Super nice guy. Is very profession and very fair, not trying to rip you off, just making a living and service your comluter needs!

Na
Review №5

Final bill came in below quote, and owner was extremely helpful, professional and knowledgeable! I would highly recommend and will be back if I find myself in need of his services again!

St
Review №6

Fast and reliable service with true integrity. Thank you Dennis!

Ke
Review №7

I was in Spokane helping my daughter move from Aurora CO. In the shift from one hotel to another, my laptop screen was damaged, making it unusable for house hunting. Friend of a Friend was open for business that day, and a quick phone call later the laptop was dropped off. The replacement screen had to be ordered, but outside of that, service was quick and price was as promised, very little more than the actual cost of the new screen! I was able to pay electronically and have my daughter pick it up. I heartily recommend Friend of a Friend for fast, personalized computer repair. My Spokane go-to computer repair service!

Co
Review №8

Owner is helpful and supportive. His prices are affordable and he reassured me that I could call for help or questions. Great customer service skills. Good overall experience.

Bo
Review №9

Expert work and excellent, honest communication. My large top-end desktop PC needed all new fans and a new liquid cooling system and Dennis did an amazing job! In addition to a neat, tidy, and precise installation, he also did all the programming for the fan, case, and coolant lights so its quieter than a whisper and absolutely beautiful to look at. Even better than brand new. :)...oh and he polished all the glass on the case before returning it. Wow!

Ph
Review №10

This shop is the best to have your computer fixed. Dennis the owner knows his stuff. His prices are very reasonable. A fantastic experience. Thanks

Kr
Review №11

Dennis is a deeply educated human, who informed me specifically what was going on, allowing me to understand a world I know little about.I felt honored, respected, and taken care of; his authenticity and humor was refreshing. No flashy business signs and lights, just a real, honest, hard-working business that cares about people and the equipment.The rates are more than affordable. I will be going back for any other computer repairs.

Ka
Review №12

Had a great experience. Easy to get ahold of and easy to work with. Work was done well and as quickly as possible with procuring a part.

Mi
Review №13

Dennis, the owner is friendly, accurate and the service is top notch.This is the best computer repair shop in town I would recommend to anyone.

Ri
Review №14

There is only one place I would go to here in Spokane and that is Friend of a Friend. It really is about service. He has always been very helpful and has gone way beyond what I expected.

Ga
Review №15

Dennis absolutely saved me last year when I fell victim to a ridiculous tech support scam. I was mortified but he was so patient and reassuring. His kindness was well complemented by his knowledge, skill, and obvious enthusiasm for the work he does. I recommend Friend of a Friend to everyone I know!! Seriously the best.

He
Review №16

Incredible service. Completely fair pricing. Best experience I have ever had with a computer repair company. I cannot recommend this place enough.

Ga
Review №17

Great service at a reasonable price. I was kept informed of the status of my repair. I was able to pick up my computer at my convenience on a weekend. I highly recommend Friend of a Friend. Plus, what a great business name!

Ro
Review №18

I had a lot of changes I needed as my motherboard did not fit the first case and we had to change the cooling system as well. Dennis Helped me do this and once he had my new computer together handed it over to me all ready with OS all in without any mistakes or issues. I am still using the same computer the same configuration I had two years ago!!

Da
Review №19

Ive had the pleasure of Friend of a Friend work on a few of my computers, it has been absolutely the best experience! From knowledge and kindness, This company has it all! customer for life!!! Thank you!

Pa
Review №20

I had two computers repaired within weeks of each other. Very satisfied with their service and work. Dennis listened, addressed the need for repair and returned my laptops to me in a timely manner and working properly. Honest. Didn’t try to sell me more than I needed.

an
Review №21

Well, since my son moved out I have been on my own as far as tech support, Dennis diagnosed the problem pretty much immediately and gave me a grat rate too! Absolutely will go here again!

Mi
Review №22

Had a dead hard drive with many photos and docs. Forget the owners name but he operates out of a lovely home.I delivered my drive to him along with an external drive I had purchased prior. He called in a couple days and said Its ready to go!. I picked it up and he recovered somewhere around the upper 90s%. Best of all? he charged less that a 1/4 of what those pirates at Best (worst) Buy. Very friendly and personable. I recommend Friend of a Friend highly.

Et
Review №23

The owner of Friend of a Friend is an extremely polite and knowledgeable individual. He was extremely quick and efficient and gave a diagnosis in less than 24 hours. Thank you!

Vi
Review №24

Extremely helpful! They let me know my options and even helped me understand why it wasnt cost effective to fix! Very happy with their knowledge and service.

Da
Review №25

My computer crashed and would not boot. My family and personal photos were there. I was worried about losing them. I had a very important meeting to go to and I dropped off the computer. 3 hours later everything was saved and all updates were installed. Been working great ever since. I highly recommend Friend of a Friend Computers for all your computer needs. Darrin Truitt

Ch
Review №26

Fast, reasonable, honest, no bs tech support. Just what i needed. I would definitely recommend Dennis to my friends (and their friends...)

Ka
Review №27

Very professional and fast - a one day turn around to replace the screen on my computer. Very reasonably priced as well. We will definitely be returning with any more laptop issues and telling all our friends to do the same!

Ja
Review №28

Exceptional service, very professionally delivered. The repair would have cost more than my PC was worth, and I was advised of that prior to work being started. He didnt charge me for the initial consult, and while he made no money off of me, he did create a customer for life. I will send all my future business his way. Thanks

Al
Review №29

Came in with a broken laptop. I was blown away; Fast service, super professional, great work, and even replace a few other parts free of charge! I always suggest everyone go here!

Jo
Review №30

Exceptional service and fair pricing. Very professional. They have my future business!

Ca
Review №31

Dennis is wonderful! He was kind and helped me easily. He explained everything in depth the way I needed it! Strait to the point, no bs(: He rocks!

Da
Review №32

Professional, thorough, quality work, and I did not pay until my computer issue was fixed. Also, came with a personal guarantee on replaced components, if I were to have issues. I have already recommended Friend of a Friend Computers to all my friends, an will continue to be a customer.

da
Review №33

Dennis fixed my computer and made it run as fast as when I first got it! Great service and helped me out so much. He upgraded the hard drive to an ssd drive and the RAM

S
Review №34

Had a busted laptop screen on a new laptop. Hardware and labor rates were very reasonable. I dropped it off and a few days later had it back working like new. Dennis is a very friendly and knowledgeable person and runs the business from his home. Excellent across the board.

An
Review №35

This is my second time(both a Mac and a PC using Friend of a Friend and he is amazing! I am a forever customer.

Iy
Review №36

Dennis is amazing! Super friendly and very knowledgeable! Price is great! Definitely recommend!!

Sw
Review №37

Super friendly amazing transparent and clear service! Will recommend to all friends and family!

Jo
Review №38

Great, quick service. I will definitely recommend.

Me
Review №39

I really appreciated the amazing service. I had him replace my screen and he did it quickly while having a quote that he stuck to. I had a great experience and if I have any issues I will go straight to his business.

Ji
Review №40

I emailed 5 different small business to work on my computer. One referred me someplace else, another said they didnt have the time, 2 other did not even respond. Friend of a Friend responded the same day and I was able to take my computer in.They diagnosed the problem and like any computer issue you never know if you have all the problems fixed until you replace the broken parts. He found something else that was fried with the power spike and he was going to eat the price increase. My insurance company has a computer rider so once it went over my deductible there was no more cost to me so I told him there is no need to and just send me a new invoice. He ordered the new part and I had my computer all fixed. It took a while to get the parts but that was not his fault. My luck the PC died right before Christmas and parts were slim pickings. He found parts that were a slight upgrade from what I had and the insurance paid for it.

Na
Review №41

Fast, friendly, and reasonably priced. Very easy to work with and after seeing good results from the first time we brought in a desktop, we brought our laptop in for repairs and both are working great now. Happy to leave a good review/recommendation.

De
Review №42

Great place to have small or large computer issues fixed. I have used twice with great success and will never take my computer issues anywhere else. Fair and fast.

Ro
Review №43

Have been here to have my laptop rebuilt after the hard drive crashed. After shopping around getting quotes I have found his services to be fair priced, friendly, and does a great job getting your computer back and running again. I also appreciate the way he will explain to you what happened and how. I would recommend him to anyone that needs computer repair. Robert Allred.

Ra
Review №44

Got my computer fixed almost a year and a half ago and it’s still working great. Thank you so much

Le
Review №45

Very helpful and knowledgeable!

Te
Review №46

I love this computer service because the friendly professional customer service is the best. My experience and computer service with this company has always been top notch. Sincerely you are in the best computing service you could ever find its quality and more than reasonably priced. Sincerely

As
Review №47

One of the best experiences Ive had with a business. I received a response to my inquiry pretty much instantly, and I had a fixed computer returned to me within 24 hours. Very reasonably priced, and I couldnt have asked for anything more.

Aa
Review №48

My computer was running slowly and Id already tried unsuccessfully to have another company fix it. This guy essentially had the problem diagnosed over the phone and was able to replace my hard drive with a solid state drive within just a few hours and under $250. Now my computer is running faster than I can remember. He also gives a guarantee that if he doesnt fix the problem the first time, hell redo it for free. And hes quite friendly. Highly recommended.

Ja
Review №49

Fast friendly and very professional.

Da
Review №50

What can I say? -- Dennis has saved my system twice, and was able to preserve all my data when I feared all may be lost -- what more could you ask for? -- He is very knowledgeable, fast, efficient, honest, fair pricing, and of course, friendly! -- Not only did he fix my system, but he went above and beyond to help me troubleshoot some minor issues and help me get my system settings restored to the way I like. -- Five Stars!

Ka
Review №51

Great to work with and fixed my problem promptly.

Jo
Review №52

Great find! I brought my computer here, praying what was quite obviously a simple fix wouldnt take three hours and too much money...the guy told me, Oh Ill just fix it up real quick, wait here! And in 20 minutes and for 40 bucks I had a working laptop again. What a gem in Spokane! He was very friendly, and very quick. Computer remains fixed, and Id come back anytime my computer breaks.

Mi
Review №53

Dennis is a rock star! If you need any repairs done on your computer, take it to Dennis. Hes amazing and very friendly. :-)

Bi
Review №54

I had a quick estimate of the work needed (laptop battery replacement) and the work was done promptly at a reasonable price.

Ma
Review №55

Very friendly, down to earth & very helpful with my computer problem. He was quick with the fix and very affordable.

Ma
Review №56

If you are needing your computer fixed then Friend of a Friend Computer is the place to go! Dennis is honest, respectful, kind, and does a great job. We will definitely use Dennis services again.

Sh
Review №57

One of the best experiences Ive had with a business! Super responsive, very thorough in work completed, and great communication throughout the repair process. I will now only use Friend of a Friend for my computer repairs. Amazing value and great pricing!

Ju
Review №58

Always a great repair. Super friendly, reliable and quick.

Ro
Review №59

Another great experience with this business. Dennis seems to go above and beyond with each visit. He also seems to truly care about what he does.

al
Review №60

When my laptop broke, I sent it to Best Buy, whose people just let my laptop sit in their faculty with no work done for a MONTH. When I took it to friend of a friend computer services, he told me what the problem was, we ordered the part, and go it fixed. All in one week. He gives a great service and knows his stuff, plus he’s a friendly and kind person! He saved my laptops life!

So
Review №61

Great service! Dennis is a professional, I would highly recommend his services to anyone in need of any computer issues, from repair to upgrades.Thank you!

Ja
Review №62

Fantastic experience. We couldnt remove Norton from our brand new laptop and it slowed it down to being almost unusable. We called Dennis and he had it fixed in an hour for a reasonable price. Will absolutely go here again.

Gr
Review №63

Excellent, fast, quality service at a reasonable price! Definitely recommend! Thanks for the great service!

Ma
Review №64

Dennis provides fast, friendly, and affordable service. He is an honest businessman, professional, pays close attention to detail, has come through for me time and time again. I refer all my friends and students to Friend of a Friend Computers. Thank you!!

Ty
Review №65

Very good service, fast, and reliable, no hassel,great rates.10/10 will use his skills again

Co
Review №66

He was very nice and helpful with my broken laptop fan.

Ch
Review №67

Quoted work was done on time at the price quoted. Very pleased with the work.

Cl
Review №68

The screen of my laptop became blurry and I took it to 2 other computer places to be looked at. The first place was going to charge me to look at it and the second place, after looking at it said it couldnt be fixed. I decided to get one more opinion and I am so glad I did. Dennis looked it over and very quickly determined what was wrong with it. He said it was a simple part that needed replaced. He ordered it and after replacing it my computer was as good as new, despite being an older model. I will only go to Friend of a Friend computer repair from now on!

Be
Review №69

Dennis does excellent computer work that was quick and a good price. Also since I’m high risk for covid, he meets you outside and wipes computer and cord down after service. I will recommend him to my friend.

Jo
Review №70

Dennis was always available when I needed help. He fixed a very old computer many times till the hard drive fried. I bought a new computer and have had no problem. I highly recommend Friend of a Friend Computers for what ever problems you are having.

Jo
Review №71

I didnt end up using there services but they quoted me great price. Very prompt response to a text inquiry! super convenient. If do need a computer repair in the future definitely going there.

Sa
Review №72

Very smart individual that loves his work. Took my computer in only about a third of it was working. He had it fixed the next day. Works out of his home and is very reasonable

Ja
Review №73

Nice guy, that put a new hard drive into my laptop pretty quickly. He was up front about cost, and I like that:) He gave me options and explained them, and I like that too.

Te
Review №74

This was an easy, professional and effective fix for a dead laptop. I highly recommend them!

Je
Review №75

Replace my laptop hard drive. It was a turn the key experience. It was good to go when I got it back in a timely fashion. Thanks

Ve
Review №76

Dennis was very professional upfront on the work my lap top needed. Dropped my laptop off on Tuesday afternoon and got it back Friday afternoon. Very pleasant man to deal with and highly recommend his services!

Ho
Review №77

Fast service, very nice, He even carried my computer for me. Highly recommend!!!

Ri
Review №78

I spilled beer all over my laptop, and he found the exact parts that were fried and just replaced those. Real fast turn around. I picked it up after one 24 hour period. Very fair pricing on the service. This is who I will go to every time from now on.

LA
Review №79

Dennis was wonderful to work with from beginning to end. Customer service was a priority unlike so many of the other businesses I worked with or called.Highly recommend!

Ca
Review №80

Friend of a Friend helped me out when I didn’t know what else to do! They were easy to work with, extremely fast, and made everything so convenient with pick up and drop off at my house! Thank you again!

Me
Review №81

Great company, Dennis gives you good advice and only charges fair prices. He will be honest and tell you whether your device can be repaired or not with no additional charges

An
Review №82

While I am technically savvy, I had a problem with my custom build to where it was no longer powering on. I couldnt figure out if it was the motherboard or CPU that was fried given I didnt have any extra good parts to swap in the system to determine the culprit. Dennis was able to quickly determine that the motherboard had shorted out. Fortunately, the CPU was still in good hands. Dont go anywhere else! This guy knows what hes doing! Very easy to talk to. Thanks Dennis!

Ro
Review №83

Great dependable friendly service.

Pa
Review №84

Friend of a Friend Computers has provided repair services for our family for 3 years. Dennis is an expert at solving computer problems and is a real nice guy, too. Problem solving and repairing online is so convenient and reasonably priced. We have dropped off our computers for repair as well with a quick turnaround. Professional, affordable and great customer service.

Re
Review №85

Great customer service, fast and easy check-in and check-out procedures. After failing to clone my old Macbook drive over to a new SSD I took it to Friend of a Friend and he got it done over the weekend and back in my hands on Monday!

Jo
Review №86

Awesome guy to deal with! Had to get a power button replaced and he did it all. He even retrieved my data for no charge. If youre having issues with your computer I would definitely give him a call. Great guy!

Co
Review №87

Great job great value!

Ti
Review №88

Dennis is amazing! He has brought my computer back from the great beyond 3 times now, and every time has been on short notice after a panicky call. Hes always very friendly and never makes you feel like an idiot for blowing up your computer. I cant recommend enough!

Ja
Review №89

Fixed my computer and fast. Very nice guy and professional. I will definitely go to him again and recommend my friends and family do the same. A++

Tr
Review №90

I will always go here from now on, so fast and friendly!! Dennis kept me informed about everything and it was finished way quicker than I expected, without costing a fortune!

sh
Review №91

I brought my PC in because I had just built it but couldnt figure out why it wouldnt boot up. Dennis tested my parts and made sure it was up and running for me and was even available to be picked up on my way home from work! He responded to my texts and question quickly and was very professional. It may not be a store front business but dont let that stop you because the service is great!

To
Review №92

Denis is pleasant and professional. He not only got my laptop running again, but he explained what he did so that this Luddite could understand. His charges are reasonable, and the turnaround was fast. Highly reccommended.

An
Review №93

Excellent service! Super friendly, on time, easy to understand, billing is super easy. I would highly recommend this guy over any squad or chain any day! Thank you for the great service!

De
Review №94

He took my computer the same day I called and it was ready in 3 days, running perfectly again, and very reasonable rates. I will use him again and am telling everyone to call him for computer issues and repairs! Excellent job and service!

Jo
Review №95

Denis is awesome! Very friendly, communicative, and quick! Couldn’t be happier. Go to FoaF now!

Ma
Review №96

I dont remember his name, but the man who worked on my computer was extremely friendly and professional. He got the work done quickly, and much more cheaply than I had expected. I would definitely use Friend of a Friend Computers again.

Co
Review №97

Highly Recommended. Great customer service called and answered all my questions. Very informed and provided all the information I needed.

Ju
Review №98

Took my grandsons laptop in for screen repair. Very pleased with service. Would definitely use again!

Br
Review №99

Very fast turn around and very friendly

Be
Review №100

I highly recommend Friend of a Friend Computers to anyone looking for any computer repair work done. Super friendly, knowledgeable and very reasonable priced. He actually did a lot more work than I was expecting just for the initial diagnostics and then repair itself was done quickly.

Information
8 Photos
100 Comments
5 Rating
  • Address:418 E Rockwell Ave, Spokane, WA 99207, United States
  • Site:http://friendofafriendcomputers.com/
  • Phone:+1 509-795-1850
Categories
  • Computer repair service
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:Closed
  • Sunday:9am–7pm
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