Ive been with Allstate for two years now and unfortunately in the last two years I have been hit twice.These two accidents have been the only two times in my life where Ive had to deal with insurance. The first one is still being dealt with due to back injuries.My most recent claim, I was backed into while I was at work. When I called into the 1-800-Allstate phone number the woman to help me was no help to say the least I was left confused about if the other parties insurance was aware and why the body shop was saying I was going to pay for something that I didnt do.At this point I called into Jeremys office and was connected with one of the many amazing staff that he has, Jennifer.After speaking with Jennifer she was able to help me figure everything out and start getting my claim moved in the right direction so I would not have to pay my deductible since the accident was not my fault and I did not have the money to pay for someone elses damages to my car to begin with.Not only did she help me 100% with everything on my most recent claim, but she was able to help me get connected to my Claims agent from my first claim and get it reopened so I can continue to go to the chiropractor for my back injuries that were caused from that accident.I cannot thank Jennifer enough for the time she took to help me with absolutely no benefit to her besides my peace of mind and happiness as a customer with Allstate.I wont lie, I was pretty upset with Allstate as a company when it all first started back in August with my first claim due to always feeling lost and like I was not sure what was next.My advice is to make sure you are with an Agent who trains their staff as well as Jeremy has, but also always reach out to your agents office.They are much more help than 1-800-Allstate.Thank you so much again Jennifer and everyone else at the Jeremy Olson Agency!

The all state team are wonderful and helpful. We are glad we chose all state.we saved alot of money with them.

Great experience, saved a little money and everything was done online.

I hate the commercials. I do not typically need the service since I do not habitually smash into cars, trees or other possible targets. As with all insurance companies, Allstate grossly overvalues the services they provide. But I suppose the people running it need their million+ bonuses.

Two personal requirements for my business accounts are 1) responsiveness and 2) ease in acquiring a person by phone.I have been totally satisfied on both of these since starting with Allstate. Plus, traditionally I mute commercials - however, the Allstate Desert Co mmercial is my absolute favorite - thank you Allstate

Have been with Jeremy Olson for about 6 months now. Jeremy and his team are great! All state is a great insurance company and I love the app and drive wise in the app! We have been saving money just by our driving trips!!! Recommend this company!!!

When I came on, I was promised one rate. I double and triple checked with the agent before I signed over from statefarm. When I got my first bill, it was $35 more because the agent forgot a key detail. I called and asked about it and it they just said oops, sorry we cant do anything. I dont know about you but $35 dollars these days could go a lot further especially if you already bugeted it out based on a promised rate. I cant get the app to work for the life of me and have talked to at least 3 or 4 people about it and they all just say,weird...have you tried deleting and re-downloading the app? Which is a pain in the butt and Ive also done it 5+ times with no luck. I wouldnt go with this insurance agent unless youre super desperate as Im looking to switch.