I drove 85 miles to get to these folks. They are fantastic! Affordable. Fast. Fair priced. The only place Ill go for Glass replacement.
Wow 🤩 talk about living up to their name - these guys were great! I built a frame for a standing mirror and took it to them this morning - they had it beautifully installed and ready for pickup by the end of the day, These guys did not up sell me a thicker than needed mirror and really provided excellent service.
I needed a CUSTOM cut glass to install above my custom framing French Door installation. After providing the exact measurements, within 2 days I had my custom cut glass. Fit and Finish was PERFECT! Design on the glass is a vinyl overlay that we applied. So if you need GLASS FAST, you must GO to FASTGLASS!
Went to get a chip in my window fixed. Easy to deal with ans very fast. Great customer service!
Brought my semi truck to fast glass. I called and set up appointment to get done at their shop. Was able to do same day. I had a crack in driverside and decided to replace both. Excellent price and they stock cascadia windshields. 2 of there techs worked on my truck and unfortunately i didnt get there names but one was from Detroit. Both were super friendly and did an excellent job. I would definitely recommend using them at the sparks location. I cant speak to the other fast glass locations. Cant thank you enough for getting me in and done quickly
Quick efficient service. Great staff. Pleasurable experience for an un otherwise unhappy event(damaged windshield).
Great place for all your glass needs.
Brought in an old window frame not sure if they were able to fix it but they did and now looks brand new. Great friendly service and awesome work. Highly recommend.
My husband and I scheduled a time for a technician to come to us. They stated we would receive a call between 9am and 12pm. We do live a bit away from this company but they were recommended to us by people who have used them before so we figured we would give them a shot. We had three cars total that needed windshields either replaced or fixed. We live 35 minutes away from where they would meet us so we were limited on what we could do in the morning. We all cleared our schedules and stayed close to home so we could get there in time to get our windshields fixed. They never called. My husband tried calling them but it was a Saturday and the office was closed. We went to the town and waited to see if there was a chance the person was there, and they were not. My husband called the office on Monday to see what happened. The guy stated his technician called, which he did not. My husband informed him of this and the guy on the phone stated he was going to believe his technician over us. I will never recommend this business to anyone. Horrible customer service.
Awesome shop, great price and was done in 45 minutes. Highly recommend, fantastic experience
Everyone was friendly, was done I 30 min. And when my car wouldnt start they jumped it for me.
Got my order finished a day early. Very competent staff up front. Now, all I have to do is finish the install. He, he.
I have used Fast Glass for a couple of decades as they always give good service.I was delighted when I saw that they had a mobile service AND that they did not charge extra to come the 40 miles out of Reno to my house.On time, friendly, good work.
These guys are the Best! Before you buy into the overpriced products elsewhere compare prices without insurance and its a lock. Plus the Secretary was super in professionalism and turnaround time. Multiple orders without prior notification done within a few days. I will be using them again.
Excellent customer service/service!I called a Thursday or friday to ask about a window, front desk said they could have it there Monday so we scheduled a time. Fast drop off/check in process. Everyone was really nice, helpful. Came back in hour and a half and had no issues at all! Will definitely return!
Called to get glass replaced on a mobile home rental. My husband broke glass to get inside due to emergency. Installer Mike M. came out. Super nice guy, very helpful, did a great job and endured circumstances above and beyond to help us. Thank You FG, thank you Mike! One less issue on our plate.
WE HIRED FAST GLASS TO REPLACE OUR WINDOWS IN A TOWNHOME WE BOUGHT IN 2019 - THEY DID A TERRIFIC JOB AND WE WERE SO IMPRESSED IN THE QUALITY OF THE FRAMING, GLASS AND SCREENING. THEN WE SOLD THE PLACE TO MOVE INTO A SINGLE STORY HOME. ONCE AGAIN, WE HIRED FAST GLASS ONLY THIS TIME TO REPLACE A SHOWER WITH A FRAMELESS ONE. ONCE AGAIN, THE EMPLOYEES WERE OROFESSIONAL, THOROUGH, CLEAN-UP EXEMPLARY AND I WILL RECOMMEND THIS COMPANY TO MANY!
It was great. I had this job that i need it to be done fast and we had figured out how get a hole in mirror to install ah lights fixtures and it was gonna a couple weeks to get it but they were able to get it done in two days. I really appreciate it. Thanks for your guys good work.
They broke my microphone for my car stereo and didnt bother to rectify it. Glass windshield replacement was good price though.
I had my windshield replaced in my Subaru Outback at Fast Glass today. They quoted a reasonable price. They were very friendly on the phone and in person. They delivered the replacement in the time frame that they said. So happy with the service that I am going to have our other car’s windshield replaced by them! Thank you!!
I called and made an appointment after a rock hit my windshield on the freeway. They had a perfect appointment for the morning time. I asked how long it would take and they said an hour and a half and they were just as fast as they said they would be. Im happy with the results as well a freshly installed windshield for my 2016 ho da cr-v.
I have used fast glass before a do care alot for them
So easy to use. Everything went smoothly. Love my new windshield.
Friendly staff and fast service!!
Very fast. Good job, but so expensive! Nice folks. Maybe offer senior discounts or return customer breaks.
Excellent, fast service, free delivery, ( on route ) 2 days. Definitely order more.
Very polite, reasonably priced, fast & thorough.
It was quiet, professional and got the job done. It was also affordable, which was important to me because i was on vacation not wanting to use insurance.
Stop By fast glass and a have a variety selection of shower glass doors and windows to choose from their prices are great I would recommend them for anybody in screens for your windows input new windows into so make sure you stop on by
They did a great job in a timely fashion! First rate Company with first rate install tech.highly recommend these people, small town attitude and quality!
The price to replace my windshield was the best I found. They did a very professional job!
Took our truck in for a windshield. Staff was very pleasant and helpful was in and out less than a hour. Price was great.i will definitely go back if I need to.
Excellent staff and service. Great prices. I had a family emergency to where I wouldnt be able to make my original appointment and they got me in a day early. They had me in and out in a excellent time. Ill be using Fast Glass for all my window needs in the future.
They never return call or email on the quote I was asking for.
Best prices for windshield replacement and quick service
Rock hit our window and they fix in 30 minutes. Thank you they are awesome.
Fast on site estimate, showed up on time, my challenging window was no match for them. Big bonus they were 25 % lower cost than two other glass companies. They also bid my new home windows and see much cheaper for the same product.
Own the road emergency good guys but a little spendy....
I brought my work truck in for a quick rock chip repair in the windshield. These guys are awesome! Fast service and exceptional customer service. I even spoke with them about some yglass for a shower door and possibly new windows. I highly recommend Fast Glass for any of your glass needs.
Best costumer service Ive had in a long time. Came in to get a rock chip on my windshield taken care of and we were in and out in less than 15 minutes. Ive dealt with other glass places and this one by far takes number 1 on my book. I recommend them 100%..
Just had a picture window replaced by Jose and partner. Very happy with the service and professional. Friendly, quality work. A+ for their punctuality and quality. Thank you Jose.
Kinda rude customer service
Just moved to Reno. Ive used fast glass twice already and both times they were excellent. They are prompt, very cordial and fairly priced. Love it here!
I got my windshield repaired, Jimmy did an amazing job! Great customer service. Highly recommended Fast Glass !!!!!
I found Fast Glass to be very accommodating, they were able to help me in a timely fashion, I do believe they were a little over priced, its the reason for four Stars.
I called the day before the 4th of July weekend to have a windshield on my car replaced. The employee I spoke to (John?) apologized that it would be a few days before they could get to it. I was just happy it wasnt going to be a few weeks. I was given a one hour window for the appointment 9 a.m. to 10 a.m. He showed up at 09:10 wearing Covid protective gear, thankfully. He was done in less than an hour and there were no broken glass pieces in my driveway. Very happy with this service all the way around.
I had went with fast glass for 2 broken windows in a rental home of ours, they were an hour late, they dont have the courtesy to call. After they got to our home I ask the guy installing to call us before he left so we could walk it with him. That didnt happen. I showed up 45 mins later and he was gone, my front door was lefted unlocked. I called fast glass, no one answered so I left a message. NO CALL BACK!!!! And then I see a charged on my credit card for the glass. HORRIBLE COMPANY. Do you self a favor and shop around for a better company. Stay AWAY from fast glass!!!!! Trust me.... youll be glad you did!!!!!
I called to get a quote and the price was responsible and they were able to get me right in that day and they had my car in and the windshield replaced and I had my car back in 30 minutes they are fast and did a professional job very impressed I would recommend everyone I know that needs car windows replaced to go to Fast Glass and they wont be disappointed they did!!!
I had a great experience with this company! I called and got a quote that was less than I anticipated and they were able to get me in the same day. 1 1/2 hours and I can see through a clear windshield. Thanks a lot!
I had a great experience getting my windshield replaced. A day before I had safelite refuse me service because there was a little rust on my car (no where near my windshield) and required I’d bring it to an auto body shop before they could replace my windshield. I decided to shop around and made an appointment with Fast Glass the next day. They had plenty of available slots and worked around my schedule. Not only did they do a wonderful job replacing my windshield, they were also able to take off and replace my inspection sticker, rear view mirror, transponder, and even my oil change sticker. (That was something safelite said they couldn’t do for me)They even worked with my insurance when I made a last minute claim.Thank you so much for the great experience fast glass!
I had a good experience when calling them about a cracked windshield. The employee I spoke to gets the 5-stars. Malinda got me the information quickly and called me back in a timely fashion. Now thats what I consider a good employee!
They are very friendly and extremely helpful. They got me in on a last minute call. I highly recommend them! Great fast service.
I cant even get these guys to answer the phone. Nothing fast about them
Very nice people and very quick.
Good service. Good prices
Fast Glass continues to be the BEST Choice for windshield replacement in Reno. Weve used them about 5 times now since 2008. They are ALWAYS professional, reasonable and reliable. Theres no one better in Reno!
Traveling to Reno and a rock flew...chipped the windshield. Called to inquire about their sevices....easy to talk and deal with. Able to drive there immediately and worked out as indicated. I enjoyed the service.
Super friendly staff combined with excellent workmanship! My husband and I have brought three cars to Fast Glass over the years with rock chips in the windshields, and each time, Fast Glass has fixed the problem and helped us avoid purchasing new windshields! We are so grateful for their fast and quality service!
Ive counted on great, fast service at Fastglass since 2008. Bulleted and broken windshields are a huge disruption to my busy lifestyle, but they always schedule the repair or get me in same day at a fair price. Zach always works with my insurance when they cover the repair or offers a great rate if they dont. Over the years, Ive periodically comped competitors services. No one compares.
They did an awesome job on my windshield. They were quick setting the Appt to come to my house and do the work. They were also prompt. Very reasonably priced.
I use them all the time for my real estate needs for residential fogged windows. They are quick to give quotes, measure windows, and get the job done at a very reasonable rate. I highly recommend them!!
Great experience overall, on time, super fast replacement, flawless final product. Best part of the whole thing was the two comedians who worked there, honestly I felt like I should have given them more money because it was windshield and a show! Hopefully dont need many more windshields in my life, but if I do I know who to call, would recommend to anyone.
Professional job. Not the warmest customer service, but they do a great job.
They live up to their name! In and out within an hour. Thank you!
Took a little longer than dyated to get work done. Dod a great job
Ive had several windshields replaced at Fast Glass over the last 8 years and my experience has always been excellent. Great customer service from staff that is always friendly and helpful. So convenient to have installers come to our home to fix our cars windshield. I hardly even complain anymore when a rock hits my windshield since I know the fix will be so easy.
Replaced a pane of glass in my French Door.
Best service friendly staff great material stock great prices I take my personal vehicles and my company fleet And always get High quality speedy service.
100% professional in every experience. From the front desk, to the customer service on the phone, to the delivery men-- EVERYONE has a smile and is happy and eager to please. I NEVER write reviews. But Fast Glass DESERVES this terrific review. I think they are outstanding!! I will never use anyone else and I am happy to pass this on!
I needed a windshield replacement, and they had to contact the dealer to get the parts. Because I needed a rush job and they could not do it the day of, I called a few other services.First the price they quoted me was $250 dollars more. Which is ok for me, since it is a specialized glass and it was all business and they wanted to make extra profit.But after I found another service that could complete the job at the same day, Fast Glass decided to order the part from the dealership anyways and hold the part, so their competitor would not be able to complete the job for me.I am concerned about their business practices, and would not recommend it to anyone.---------------------------------------------Ok, a dude called me telling me on the phone that I am bad mouthing their business while he was just trying to help meI am trying to be as fair as possible, so here are some details and you can be the judge of that.Timeline:1. Called Fast Glass in the morning, and put in my CC for a deposit, total $930+, have to wait till tomorrow2. Less than 20 mins after, I got a quote from a competitor that could get the job done $250 cheaper and finish it today3. I called Fast Glass to cancel the order right away, since both these company have to get the glass from the same source, and there is only 1 piece of glass left. Competitor called the source, and the source said Fast Glass is holding on the glass, so the competitor could not have it. And Fast Glass was threatening me with a restocking fee if I did not go with their service. I confirmed that they did not try to stop the order because there is a process they have to follow, and they simply could not stop it.4. At that point, I was rather unpleased with Fast Glass, decided to eat the cost to go with the competitor.5. Fast Glass called me in the afternoon to ask me to go with them, since the glass had arrived. I said no, Id rather wait for a few days than working with them.6. My glass was fixed the second day in the morning7. The dude called me to tell the whole story on this review, and here it is. 8. He also refunded me the whole deposit.There are a few things that really bothered me working with the dude.- Why did the dude quote $250 more?- Why did not the dude call the source to have the shipment cancelled? It was 20 mins after the order, I would be surprised the source can get the glass onto the truck that fast. (The glass came to them 6 hrs after the initial call, and the source is only 10 mins away). So I knew they did not want to even try to cancel the order from the source- Why did the dude constantly telling me that he is trying to help me? He said that so many times.So here we go, I would agree I was a bit impatient since I really could use the car the same day, thats why I called a few other shops for the job. But I tried my best to let them know ASAP, in hope they would understand.
Fast and professional.
My store was broken into and the $%#@^&*& threw a large rock through the front door window. Fast glass had it fixed by 1:30, the same day. Good as new and open for business!! Thank You Fast Glass!
Friendly punctual professional 👍👍
Please think twice before wasting your time and money at Fast Glass. Over the course of several months, Mark the auto glass guy repeatedly botched my windshield replacement job, broke expensive parts on my car, wasted untold hours of my time, treated me from start to finish with completely unapologetic and dismissive rudeness, dodged the acceptance of ANY form of professional responsibility (and instead childishly attempted to divert blame for his astonishing miscues to others), led me on with outright (and verified) lies, and ultimately stole my money by refusing any refund for the never successfully completed job (or for the broken parts). I’m now on my way to a competitor who has demonstrated (pleasantly and professionally) the knowledge and ability to clean up the mess I’m left with, and to correctly complete the job that Fast Glass could and would not. In the end, Mark’s comprehensive lack of competence or professionalism, along with his mind-boggling ineptitude in customer care, has at least provided me with foresight sufficient to prevent me (and now many others) from ever making the mistake of attempting to do business with Fast Glass again.
Fast Glass and the employees there are great! They really listen to you as a person and not as a money making customer. Mark really helped me out in a jam and was very professional and kind. I would reccomend Fast Glass to all my friends and family.
I rarely ever publish a review, but the service at this place was so amazing I had to let some people know. They got me in right away, did great work,very timely, at the best price in town!! Then, after my windshield cracked two weeks later, they stood behind it!!! They went the extra mile to make sure I was happy. Customer Service this good is hard to find these days is hard to find!!!
Work and service was timely and very friendly. Great place for work to get done . Fast and Friendly!
Carson City branch never returned my phone calls for quotes, had a difficult time getting someone to answer the phone to make an appointment. I had left several messages, then when I arrived my windshield wasnt in stock. They made me wait and took phone calls while I just stood there waiting. Very rude. I went to this branch, more organized, friendly staff and much more professional.
Amazing customer service! Mark at Fast Glass deserves a raise! He was extremely helpful to me in repairing my windshield, and responsive to my needs in a timely way. He even stayed open a little late as I was a late to get their due to weather. Thank you Mark!
They told me it would take 1 1/2 hours to complete the job. They were right on time. Plus they were $200 cheaper than Safelite. Great job.
Got me in as soon as possible and we’re extremely kind throughout the process. I definitely recommend them!
We were able to get in quickly they finished sooner than they said and we have had no problems with the windshield it’s working great
Simple quick service. Very friendly.
Fast Glass is amazing, their service is extremely quick and professional! Also the windows and shower doors they installed at my house are beautiful and really good, quality work. Very happy all around.
No honesty or integrity here
Fast quote and very good service. Recommend and will go again.
Every visit is always professional and I leave as a satisfied customer. The employees are all very friendly & helpful and never rush you. I’ll be back again!!
Great shop they do amazing work. I’ve had a lot of cars through here throughout the years. Quality service and fast turn around. Not to mention lowest prices I’ve found locally.
These guys are fast and friendly. I came in with a custom job to get some replacement glass they did it within the same hour minimal cost and a smile. Amazing!
Great experience. they were on time and at my home for convenience.
I have used fast glass for multiple vehicles and I have been impressed every single time
FAST........VERY FAST!!!!!!I had no appointment. Stopped in for a rock chip on my windshield.In and out in 15 mins.Windshield is great.Thank you guys so much. I appreciated the fast and courteous service.
I called to schedule an appointment to replace my windshield on my Ford Escape on Dec20. The receptionist was very friendly and they were able to book me an appointment he very next day. The staff were very friendly when I arrived and the process only took about an hour. The windshield looks great and the price was very reasonable! Would recommend to anyone needing a windshield fix
Did a great job only had to wait 2 hours
Amazing fast service. I had a large crack in my windshield. Fast glass helped me call my insurance company .. I found out I had a zero dollar deductible! ! I got my windshield replaced for free!! Mark and Brandi are amazing and so helpful. . This process was fast, free and awesome !! . Thanks again Fast Glass!!
We worked with Mark to have our motorhome windshield replaced. They did an excellent job. They cleaned the glass as well as the dashboard, it was spotless. The staff was friendly and helpful. We appreciate the good service.
The staff were very friendly and did everything to help us save money. They were able to complete the work on both side windows in one day. Would definitely return for any window work needed.