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1-800 WATER DAMAGE of Utah County
1194 E 1060 N #114, Spanish Fork, UT 84660, United States
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1-800 WATER DAMAGE of Utah County

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An
Review №1

I had water start leaking in my condo one morning and talked to the people over at 1-800 water damage. Gerald sent someone over within 30 minutes, assessed the damage, got a fan and dehumidifier in and a report in my email by the end of the day. They were very responsive and very upfront about the whole process.I would definitely recommend their services to anyone!

Ni
Review №2

We came home from vacation to find our house flooded from a broken water softener. Our home owners recommended 1800 water damage. I called and Gerald the owner said he would send a team right out. Within an hour Gerald and his team were there. They lifted our furniture off the ground to prevent further damage, they put fans, sucked out the water they could etc. Chabrise, and Andrew a couple of times, came every day after that always when she said she would and on time. Chabrise is very professional, knowledgeable, and a friendly employee. She would walk you through each of the steps in case you didn’t have a clue what they were like me. She even tolerated my dog that insisted on her attention while she was at our house. I would definitely use this company again knowing an employee like Chabrise is working there and an owner like Gerald owns it.

Lo
Review №3

Gerald arrived within an hour of my call to help me find the source of my leak and prescribe a clean up plan. Fortunately for me the damage was minimal and Gerald was honest about how easy it was to clean up. In the end, the site is fixed and cleaned up and his staff was professional and courteous! Thank you! 100% will use again!

X—
Review №4

What a wonderful experience we had getting our floors fixed! Right from the beginning there was excellent communication, professionalism, and kindness. Gerald helped us each step of the way by giving us options, saving us money, and making sure we were able to get exactly what we wanted.The install was fast and fit the timeline Gerald gave us. The company was very careful of our home and furniture. They even moved our piano perfectly! They went the extra mile by providing a sympathetic card when they found out about a family tragedy which occurred during our install process.I can’t say enough good about our experience. I will refer Gerald to all our friends and neighbors.Thanks for taking such good care of us1-800-water- damage!

Ta
Review №5

Called after our basement flooded. They were extremely helpful and genuinely interested in helping us take care of the problem in the best way possible. I would highly recommend them to anyone. Thanks for the help!!

Wy
Review №6

They were very helpful with some water flooding They went over and above expectations!My experience was amazing, and would highly recommend them!

Am
Review №7

Quick response, friendly and gave us good advice about how to cleanup our flood issues.

Ja
Review №8

Gerald is fantastic! Very knowledgeable and ethical. They fix our water problems super fast! And at an incredible price! I absolutely recommend them.

Ch
Review №9

Gerald responded to my call so quickly and was at my house within 30 minutes to take a look and give me a quote. He went above and beyond to see if he could a tile issue on my roof to prevent additional leaks. His manner was very kind and respectful. He gave me good tips. I highly recommend them!

Jo
Review №10

We called after finding mold below the subflooring in our dining area. It wasnt long at all before Gerald came to assess the situation and see what needed to happen. The work was done quickly, professionally, and thoroughly. I really couldnt be more pleased! Im glad to know who to call when I want the job done right.

Ka
Review №11

Very professional and super fast. Did a great job and even saved my carpet.

Ch
Review №12

1-800 Water Damage saved the day! We discovered water damage the day before we were supposed to move into our new home and they responded within an hour of our call. They were extremely friendly, professional, and courteous. The technician wore booties on his shoes without being asked, which showed the respect he had for our home. He explained everything in a clear manner and had the equipment in place to resolve the problem that same afternoon. I cant say enough good things about this company!

Li
Review №13

Gerald gives more than 5 Star Service! He communicates and does what he says. He even offered to fix a problem on Sunday during closed work hours. People are most important to Gerald! This company is above and beyond exceptional. Gerald expects nothing less than perfection in his work.

Li
Review №14

From the very first day we learned that we had mold in our Master Bathroom, Gerald and his team from 1-800 Water Damage were there to assist us. Gerald and his team tested and confirmed the existence of mold. Each time we emailed or texted him, he was very prompt with a response. We always felt like he acutally cared about us and our situation. He was able to get our mold remediation onto his schedule quickly and did not make us wait. He told us that he and his team would treat our home like it was his own, and they did. The remediation was done very well and the rest of the home did not suffer during this experience (no dirt was tracked through the home). He did a great job alleviating our fears and made sure our home was mold free before we returned. We would recommend Gerald and his team to anyone who needs mold remediation. Thank you Gerald!

Ma
Review №15

Gerald is amazing with 1-800- water damage. We had a water line burst in our basement ceiling on a Sunday afternoon. Gerald was at my house in no more than 15 minutes. He helped identify the problem and cleaned up the damage quickly. He then dried out the carpet, walls and ceiling over the next few days. He left no chance for mold and other more serious problems. After all the help, the cost were very reasonable, especially for coming on a Sunday evening. I recommend 1-800-water damage for any water emergency you have. They are very professional. They tell you up front what they can help with and what cost will be. Do not look anywhere else, Gerald will take care of you.

Bo
Review №16

Gerald and his team were incredible! We had a flood in our brand new Arive home caused by a faulty furnace installation. He and his team were very respectful of our home and made sure they didn’t add to the mess. They did a wonderful job cleaning up our water damage and went the extra mile to make sure their work was done right. Thanks Gerald!

Ke
Review №17

Gerald was awesome!! He worked quickly, effectively, and did an phenomenal job. These guys go above and beyond to answer your questions, explain the process, and to be accomodating. Gerald originally came over and gave us a quote, and we were so impressed with him and his professionalism and customer service that we knew we found our mold removal expert. He was very patient with us as we asked lots of questions, and his work was great. I highly recommend Gerald and 1-800 WATER DAMAGE. Look no further if you are needing some expertise in this area, these are your guys!!

Da
Review №18

You guys are amazing. My husband and I were very impressed with the work you did, your work ethics, the continuous updates on the work and costs during the whole process, the patience in answering all of our questions, the extra time, effort and care you put into the work in order get everything fixed and cleaned up in time for us to leave on our vacation so we didnt have to worry about it. Thank you again for making this an easier experience then what it could have been.

Ke
Review №19

Gerald and Cory were great to work with. Their work was professional and thorough, and they maintained constant communication with us. Thanks for making everything go so smoothly, Gerald and Cory!UPDATE: We had another water incident and Gerald helped us again. Hes a rare company owner who is genuinely in it to help people. If you want honesty and stellar service, hes the one to go to.

Br
Review №20

Great service. We had them clean the entire upstairs and they got it done really quickly. They were able to remove a couple of stains we had which Im super glad to see gone. Overall Im very satisfied with the profession service they performed. They did a great job.

As
Review №21

We had a great experience with 1-800 Water Damage of Utah County. We used it for some black mold removal. They were very prompt and even came early to the scheduled appointments which we really appreciated. They were fast, helpful, and knowledgeable. They are clearly very skilled and know what they’re doing as a business. It was easy to trust them with my house. They also gave us a good rate which was appreciated because I feel like that can be hard to find nowadays. This is an honest, prompt, hard-working company and I’d definitely recommend it!

Er
Review №22

Gerald was very attentive to our issues and took time to answer our concerns and questions. He went above and beyond the standard to help us come up with a plan to resolve our issues. We highly recommend his service to our friends and neighbors.We feel good giving him a five star rating!!!!

Ma
Review №23

It has been a pleasure to have Gerald take care of the mold problem in our house. He has been very professional, thorough, and thoughtful. He has even come to check on our home during a week-end. He has always explained the different stages of his removal work and has communicated promptly with the plumber, the insurance, etc. We have always felt we were in good hands with him and never really had any worries about the result. One day he even brought little company booklets with post-it notes for the kids. Superior customer service indeed. My wife and I recommend him most highly

Co
Review №24

I was so impressed with the response time, the communication and the quality of work. I felt totally comfortable having them in my home even if I was not able to be there.They were so helpful in working around my schedule yet completing quality work. I would highly recommend them. Great job guys!

Le
Review №25

Gerald and his crew were very professional, prompt and walked me through the entire process in a caring way. The repair was high quality and they made sure all my expectations were met. If you need to address water damage, give him a call. You wont regret it.

El
Review №26

Great to work with! They cleaned up the water damage fast and gave a great referral for repairs. As part of the bid they said they would clean the affected carpets once the repair work was completed. I called for the carpet cleaning and they came the next business day! Nothing but good things to say about this company! I would definitely use them again.

Ch
Review №27

This company is awesome! They responded extremely quickly to our 2 water leak problems and took care of everything. Gerald did an amazing job! It’s hard to find fair and honest companies these days but this is definitely one of them!

Em
Review №28

The same day we found a leak in our home, my husband also found out he was losing his job. How is that for bad luck? But, contacting Gerald at 1800 water damage was truly a blessing. He is professional, honest, great at communicating and he gets the job done in no time! I was super impressed by him, he definitely made the terrible week go smoother. I would highly recommend him!!!!

Bo
Review №29

Responded quickly, kept me informed on everything that was happening, was courteous and willing..

Re
Review №30

These guys are awesome to work with! Gerald goes above and beyond to make sure everything is explained properly and their work is top notch! Id recommend them to anyone who has water damage and needs help with the insurance process.

Tr
Review №31

Gerald is great to work with. I would highly recommend him.

Ki
Review №32

This is the second time Ive had them help with a water damage situation and both times they have been super responsive, professional, and reasonably priced. Would absolutely recommend to anyone.

Ju
Review №33

This company is amazing! I needed my couches and carpet cleaned. They were on time, very friendly and most of all, their work is awesome! It literally looks like we have new couches and carpet! I definitely will be using this company again! If you are in need of this type of service, give them a call! You will be very satisfied like me😁

Re
Review №34

Gerald was great! Quality was great! Would use again!

Co
Review №35

Cody and Gerald are wonderful to work with. Our renters insurance got us in contact with them. Cody came over and looked at the problems and even let us use an air scrubber while we were waiting for things to get fixed. Cody listened to us and was very sympathetic and Gerald was very communicative. Absolutely wonderful people.

Ke
Review №36

These guys are amazing! We used them for a couple of projects and with each one they were thorough and efficient. They knew their products very well and didn’t try to up sale me. The workers were clean cut and respectful and on time which is important to me when I am scheduling someone to come to my home and where my children may be around at the time. Would recommend them 10/10 times easily!

Br
Review №37

He came and taught us how to fix the damages for free. He returned with a free fan and came back a few days later to pick it up. He never charged us anything. Definitely not in it for only money. Others wanted to charge us just to show up and tell us how much more we would have to pay them to fix the damages.

Tr
Review №38

Great company to work with. Gerald is always on the ball.

Ra
Review №39

Gerald is great to work with. He is quick to respond to questions. Honest and upfront about the solutions he and his team can offer.

Da
Review №40

Thank you for being so quick to respond, for caring about my concerns, and for being so transparent with me. Gerald and his team are top notch! These guys get the job done right the first time! Gerald is a Rockstar!

Ja
Review №41

I am very impressed with the prompt and professional service. They took very good care and attention to every detail, while being courteous and very pleasant to work with. You can really tell a difference when a company like this knows how important customer service is.

Ka
Review №42

Gerald is absolutely amazing! He’s very diligent and honest in what he does, I wouldn’t work with anyone else! Highly recommend using 1-800 Water Damage for all your restoration needs.

Re
Review №43

Cannot rate them high enough! We had a sprinkler system leak glycerin (practically vegetable oil) and water in our unit and they got the wall and ceiling dried out! Cory was always kind, punctual, skilled, and willing to answer my hundred questions. I seriously couldnt be more grateful. A++++++++++

ka
Review №44

I was able to work with Gerald from 1-800-Water Damage from start to finish. He was so professional. He got here ASAP when I left a request for work to be done. He let me know what would need to be done and he got on it same day. He was honest with what to expect and he stayed in touch throughout the whole process, keeping me updated with what was going on.Water damage can be very stressful but he made the experience bearable and I’m grateful for all the other positive reviews that lead me to choose this company.You won’t regret it. The work was nothing short of amazing.

Al
Review №45

Gerald at 1-800 water damage was so great! He was prompt, detail oriented, and worked hard to get our water mess cleaned up in the most quick and efficient t manner.I highly recommend 1-800 Water Damage for all water restoration needs!

Ki
Review №46

Gerald and his team are Amazing! They are Honest, Knowledgeable, Experienced and Friendly. I have nothing but positive things to say about them

Em
Review №47

I was impressed by the professionalism, quick-response time and follow-ups, knowledgeability and quality work of this company. I highly recommend 1-800 Water Damage!

Ti
Review №48

We had water leakage in our cold storage which resulted in mold growth. We had zero clue who to reach out too so we asked for referrals. Bless the person who referred 1-800 Water Damage and Gerald because they were beyond helpful! Gerald was very responsive in our communication and was genuinely interested in helping us solve our problems. Gerald spent a lot time researching and making sure we had all the possible options to get our problems remedied. We would highly recommend Gerald and his team at 1-800 Water Damage of Utah County.

Jo
Review №49

I’ve worked closely with 1-800-waterdamage on a couple different water damage projects over the last few months and I couldn’t be more impressed. Gerald is a great guy and he treats every customer with great respect and care. He not only does fantastic work but his customer service is equally great. I highly recommend his company to anyone whom has the misfortune of having their house flood. They will definitely take good care of you.

Di
Review №50

Gerald is an INCREDIBLE person to work with! You can actually tell he cares about you as a customer and about his company. The work that was done was superb!

Ko
Review №51

I can’t believe how prompt and honest they were. Since I experienced them my selves, I have referred them to numerous other families in need and every time my friends are so happy with the service! I would recommend them to anybody hands down.

To
Review №52

I highly recommend Gerald from 1-800 Water Damage. His work was very efficient and he has gone above and beyond. He put my worries to rest and kept me informed every step of the way!

Ge
Review №53

These guys are great! I found a water leak in my home and these guys came out the next day and gave an immediate estimate and we’re able to begin work right away. Everyone was nice, clean and courtesy.

Br
Review №54

Our basement flooded so I called around and this was by far the best company I found. Very impressed! Fast, affordable, and honest!! Will definitely be calling them again!

Je
Review №55

These guys did a great job and went above and beyond to work with my schedule! Highly recommend! Great customer service also!

Jo
Review №56

Gerald was amazing to work with. Quick and honest service. He fixed damage from a leaking facet that leaked through our floor and into our basement with very minimal impact. I would highly recommend them.

Da
Review №57

1-800 Water Damage was amazing to work with. They listened, explained things clearly, and did a great job! I highly recommend them.

La
Review №58

As a realtor I have used 1-800 Water Damage 2 times, and based on these experiences, I will continue to use them. They are prompt, professional, detailed, and communicate throughout the process. I highly recommend Gerald and his company.

Ja
Review №59

I was really impressed with the service and mannerism of these guys. Very reliable and fair in pricing too. These are people you can trust in your home. They have come twice for water damage issues and then for carpet cleaning, and my carpets are sooooo much cleaner. We had some reeeeeallly dirty carpets with pet messes from our cats and our big dog. Would highly recommend and will be using them again!

Br
Review №60

They were awesome and responsive. Id pick them again in a heartbeat

Ra
Review №61

Gerald is so awesome, not only did he get NAIL POLISH out of my carpet, he sent me the only Christmas card I got this year. :)

Jo
Review №62

Most reliable and friendly service! Almost impossible to find these days, but these guys know how to treat their customers and do an excellent job!!

La
Review №63

Gerald is amazing. He really cares for his customers.

Li
Review №64

Gerald was prompt, friendly, knowledgeable and helpful.

br
Review №65

Super professional, fast, and good at what they do.

Information
45 Photos
65 Comments
5 Rating
  • Address:1194 E 1060 N #114, Spanish Fork, UT 84660, United States
  • Site:http://1800waterdamage.com/utah-county/?utm_source=GMB&utm_medium=organic&utm_campaign=SpanishFork
  • Phone:+1 385-298-1743
Categories
  • Water damage restoration service
  • Fire damage restoration service
  • House cleaning service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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