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Clarity Windows and Doors
2865 Market Loop, Southlake, TX 76092, United States
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Clarity Windows and Doors

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Ma
Review №1

Highly recommend!! Youll be glad you did! We needed to replace our 30 year old drafty windows, and called around several places for bids and ideas. Kyle Stephens was our first contact with the company. His professional, knowledgeable and personality are of great value to a company like Clarity. I knew how I wanted to be treated, and not be treated, and was not going to be pressured into anything. He met with us, presented the products, very friendly, and was a no pressure approach. After meeting with a couple other companies, it wasnt even a competition, and decided to proceed with Clarity Windows as they instilled confidence and could give us what we wanted. About a month later the windows had arrived, and Arturo & Jesus were the install crew. Excellent. They blanketed off the areas they were working in, keeping any dust and mess to a minimum, and worked around the whole house to complete the job.Hands down, I give Clarity 5 Stars, and highly recommend them. Not only the customer care, but the windows look amazing. I have already had several neighbors compliment and love the look.

Jo
Review №2

Had hired them for replacement windows a few years ago and they did a great job so came back to them for a new entry door plus a new storm door. You dont realize the difference a great entry door can make until you see the results. But just as important is the skill of the installers. This guy Arturo and his crew were excellent, very meticulous and on time. So yes, if youre shopping for windows or doors I definitely recommend them.

Bi
Review №3

From Connor the sales rep to Arturo the installer and everyone in between, these are happy, engaging, and personable people. Moreover, they pay attention to detail, take pride in their competence, and are quick to recover from miscues. They finished as strong as they started.

S
Review №4

The entire team at Clarity Windows and Doors provided excellent customer service. Jon Craig, the sales representative, helped us make an informed decision. He made extra trips to our house on his own time to ensure our follow-up questions were answered. Additionally, he inspected the completed work. Communication is one of the many strengths of the company; we were kept informed along the way. Jessie coordinated the installation crew who were on time and professional. The windows are purposeful and aesthetically pleasing.

Mi
Review №5

We could not be more pleased with Clarity Windows. The replacement window product we chose is terrific. The weekly communications of manufacturing status kept us up to date at all times. Jon Craig, our salesmen was great. He walked us through choosing the right windows, color schemes and pricing choice points. He was great in answering all of our detailed technical questions. Arturo and his installation team were fantastic. Super efficient, took very special care to respect our home, and special requests, constantly cleaning as they moved from room to room. I highly recommend Clarity windows people and product.

Br
Review №6

Jon Craig came on short notice one evening. We were impressed with the quality of the windows and decided to replace all windows in the home. They kept us informed while windows were being built and coordinated install to be convenient with us. Arturo’s team were excellent and clean installers. Completed our job in one day. Couldn’t be happier. Jon came by that evening just to make sure we were completely satisfied. Not the “cheapest” windows but I believe by far the best quality that can be bought. Call Jon to help you with selection with total professionalism and no high pressure. Then ask for Arturo to install. You won’t be disappointed!

Di
Review №7

We absolutely love Clarity Windows. This family owned business is very professional in their dealings with clients. Kyle was an excellent sales representative and Jessie and his crew for installation were excellent as well. All were very efficient, professional and meticulous in cleaning up. Everything was installed with in the time they stated. The entire company was so caring and easy to work with, even through the delays of materials due to Covid related back ups. I highly recommend this business.

Me
Review №8

Jon Craig was so great with helping us with our windows! They look amazing! He really helped us through the whole process. Jesse and his crew did and amazing job with the install! Very efficient and did not leave a single mess! Also Ryan and Jaxon were great communicating with us along the way. All around a great team to work with.

Mi
Review №9

Highly recommend Clarity Windows and Doors for your project. Working with Jon from the initial home visit to Arturo was an excellent process. During install, it was noticed that one of the Windows had a defect from the manufacturer, so the warranty process kicked in, which was seamless. I plan to use Clarity for the next phase of our window remodel project.

Da
Review №10

Highly recommend Clarity Windows & Doors and specifically Rick DiPaolo!We have been on planning replacing windows for a couple of years, and with 42 windows it was a large project for us. We were very concerned about both the quality of the windows, but almost more the care and quality of the installation process.We got competitive bids from 5 companies, and felt the most comfortable choosing Clarity.The process was smooth and professional with Rick from start to finish. Give Rick a call--he knows his stuff. The finished product looks fantastic! Two thumbs up start to finish.

Ja
Review №11

Replaced all the windows in our house! After some delays in the manufacturing we finally received our new windows this week and are happy with how they turned out.Arturo and his team spent 2 days installing 26 windows…chipping through mortar, etc to place and install our windows…he even fabricated a window sill that was needed where we replaced a garden window with a standard one!!! He really went out of his way to make sure we were happy throughout the process…what a great guy!

Li
Review №12

100% recommend Clarity for your window needs. From planning, to communication to installation, to quality, our expectations were surpassed.Kyle helped us creatively plan our window purchase based on our needs and budget.Jesse and his team were great at communicating through the installation process with anything they saw as they removed the old windows. They were also extremely excellent at cleaning up after each window. I only had minor dusting to do after they left.We find ourselves just staring out the beautiful, new windows. Thank you, Clarity Team!

Du
Review №13

The service was great from the beginning to the end. Bill was our salesperson and he did a great job helping us select the perfect replacement windows. Arturo and the installation team were excellent. There was not so much as a spec of dust inside after they were finished with the install. The weekly update e-mails were already really nice to keep us informed throughout the process. We will definitely use Clarity again next year when we replace the rest of our windows and would recommend them to all our friends and family.

Ke
Review №14

Very happy with our purchase of new windows for our home from Clarity Windows. Richard Yarnall took the time to go through the benefits of the windows with us and explain the various options. Arturo and his crew completed the install in one day. The installation went smoothly and the new windows look great. We appreciate the professionalism of Richard, Arturo and the installation team.Kevin H.

Is
Review №15

My windows are beautiful! This is a family owned company and they were absolutely incredible! We had an issue when the windows were being installed and they very quickly came up with a solution. They are very responsive and are excellent with their customer service. I highly highly recommend Clarity Windows. Chris Pollard and his team worked very hard to meet my expectations.

Aa
Review №16

After poor experiences with the larger companies/retailers, we turned to local company Clarity - appreciating that they are fully integrated (sales and installation are all employed by clarity, not sold by a broker and installed by a sub contractor). They provided a detailed overview of options and we appreciated their recommendations and patients (returning a second time to ensure my wife was comfortable with selections). Installation was quick and clean, with good communication along the way. we are very happy with the outcome!

Fr
Review №17

We ordered 18 windows and when they were installed they were incredible. The whole experience was great. Jon Craig led us through entire process step-by-step. I would highly recommend clarity windows.

To
Review №18

We installed Clarity windows on 5/3/21. The experience was great all the way around! From our salesman, Jon Craig to Anissa, who kept us informed as to the delivery of our windows and the installers, Arturo, Ivan and Jesus, who were professional and did a great job! Everything went smoothly and the people were great! I would certainly recommend this company to anyone thinking about replacing their windows! Job well done!!

Ch
Review №19

This was my second time to use Clarity Windows to replace the original windows in my homes. The first experience in 2016 was completed without any difficulty & the quality of the windows was excellent. When I needed windows in our current home, I contacted Clarity again & Kyle Stephens was the Salesman who came and made a presentation. The windows were supposed to be installed in mid-May, but due to a severe hail storm, we requested Clarity delay installation until a new roof was installed to ensure the new windows were not damaged during removal & installation of a new roof. Clarity agreed & one week after the new roof was completed the new windows were installed by Arturo & Jesus. The installation of 15 windows was completed in one day. The installers continuously cleaned as they progressed. There was a minimal amount of dust to be cleaned afterwards. The windows are beautiful & completely meet our expectations.

Li
Review №20

Arturo and his team were amazing during the install. Next order he will be requested for the services. Professional, clean and great workmanship! Highly recommend.

wh
Review №21

Communication was great... Install was great... Jon was awesome! Love my new ProVia door! K.Reed

Mi
Review №22

5-star service. Our family had a great first experience working with Clarity Windows on our two-phase window replacement project. Our service rep, Rick, and the installation crew, Arturo and Jesus, did an exceptional job and I highly recommend. It was hard to resist starting phase two immediately because everything looks so good!

C-
Review №23

We had 6 windows replaced in our home that were old and leaky. The sales pitch was painless, quick and easy. Clarity had a showcase of options depending on what youre looking for. The new windows were crafted, shipped, and installed ahead of the schedule we were given and everything looks great. If youre looking to get new windows done in your home, Clarity is the company youre looking for.

Re
Review №24

Excellent installation process Steve and his crew did an amazing job and the door is perfect they reviewed with me everything they were going to do and cleaned up as they went along.....treated my house as if it was their own with respect and loving care thanks for a wonderful experience

Bo
Review №25

After researching replacement windows and meeting with reps from two of the well known manufacturers, we talked to Clarity. We liked the windows and the price and Clarity replaced 27 windows for us at the end of July. Could not be happier with the results. The house looks much better, there is a definite difference in afternoon temperatures in rooms on the west side and outside noise has been reduced. There were a couple of ordering hiccups that Anissa handled quickly and professionally. Installation was not the headache we envisioned. Arturo and his crew did a great job with both the install and the cleanup.Bob & Trezelle GuessWeatherford

De
Review №26

Although they ordered the wrong size windows for the front of our house, they re-ordered them and they look great! Back windows look great as well and its nice that it reduced the outdoor noises. Weve also noticed that our AC isnt running as much. The installers were wonderful and clearly know what their doing. Overall, weve had a pleasant experience and highly recommend Clarity.

Gl
Review №27

My husband and I had a wonderful experience with Clarity Windows & Doors! We were looking to replace a small number of windows (3) and were having trouble finding a company that would take on such a small project. We called Clarity Windows & Doors. Kyle helped us choose the right windows for our project that was in our budget. Clarity kept us well informed throughout the whole process and provided weekly updates. Arturo and his team arrived on time to install the windows. They did a great job on the installation. The best part is that he and his crew vacuumed/cleaned up after they were done. They didn’t leave any dust/dirt or trash. Thank you, Clarity Windows & Doors! We will definitely use y’all again!

Kr
Review №28

Id give another half star if Google would let me. The windows are pretty, but there were some hiccups along the way. I discussed some of my issues when Ruby called, but there was nothing that could be done, which I understood.

KI
Review №29

We had Clarity Windows and Doors install eighteen windows when we moved into this home six years ago. It is an older home with many projects that needed to be completed. Bill talked me into starting with windows (this is not where I wanted to start!) Bill helped me pick out the right color and design for our home. I changed windows in my living room to large picture windows and it turned out FANTASTIC! The installation crew was very knowledgeable and since our home is older it made the installation a bit more challenging. Clarity was more than up to the task and they all look perfect. My father just bought a home down the street from us and he will be using Clarity Windows for all of his windows. I highly recommend this company.

Ti
Review №30

Windows were installed a few years ago and they still look and function great!Update. It is 12 degrees F on 2/15/2021. My thermostat is at 68 with rolling 30 minute blackouts every hour or two. My window sill is still 63. You werent the cheapest bid, but well worth the money spent.

Ka
Review №31

Thank you to Clarity windows installers Arturo & Jesus for a fabulous job installing our phase 1 of new Don Young windows. They were very neat, clean and polite. I hope to see you back for future follow up phases of window installation.I also wanted to say thank you to Bill, it has been a pleasure working with you outlining the selection of Don Young windows for our home. I appreciate your attention to details and responsiveness to all my questions. It made this selection process very easy.I would highly recommend Clarity Windows to anyone interested in window installation.

Th
Review №32

We had a great experience with Clarity, from working with Rick Dipaolo our Design Consultant, the office staff giving us a weekly call with updates on our order to the very professional installers Arturo and Jesus. They showed up when they said they would be here on both days ready to work with smiles on their faces. Highly recommend the Clarity Team!!!! Windows are beautiful, what a difference to the look and feel of our home!

Ca
Review №33

Clarity Windows and Doors is a company that I would highly recommend for windows & service. The professionalism and integrity of the company & staff is exceptional.

Co
Review №34

The Clarity team was amazing. From sales to install to support everything was first class. The explained everything and communicated timely. I would recommend Clarity to anyone who is looking for new doors and windows.

Le
Review №35

Great experience with Clarity Windows!! 5 stars across the board. I researched and took bids from 3 different companies and Clarity was the standout winner to replace all of my original wood windows with new double pane, energy efficient and noise reduction vinyl windows. They are a local, family owned business and I received excellent customer service and their products are top notch. The installation was seamless; completed in just 2 days and the whole experience was superb from beginning to end. I love my new windows and could tell the difference immediately in noise reduction and heat blocking... highly recommend this business!

Ca
Review №36

The team at Clarity has been wonderful to work with, providing a range of choices in design and price for our window replacement. We have a LOT of windows, so we were able select window styles and a color that worked well for our suburban ranch. We are very pleased with the final product (very well made) and the installation. The narrow frames really maximize the light! Highly recommend Clarity for their professionalism, and many thanks to Kyle for his great customer service!

Pi
Review №37

After doing a lot of research, we decided to go with Clarity in Southlake for our windows replacement. The service was phenomenal from beginning to end. The sales process went great, with great advice and 0 pressure, the weekly update calls were very appreciated, and the installation went perfectly. Arturo, Jesus and Fernando did a fantastic job from beginning to end. The attention to details, professionalism, courtesy and workmanship are everything I could have hoped for. I am super happy with the job they did and how everything went. I had some brick work and transformations to do in my living room to fit larger windows. The expertise and carefulness Arturo, Jesus and Fernando did the work was excellent and made me feel very good about such big job. Thank you again guys, you did phenomenal!!!

We
Review №38

Clarity Windows did a fantastic job. We ordered windows from them and we are highly pleased with them. The outside sound has gone down dramatically and they look beautiful. We can not longer here our neighbor revving up his truck anymore. the installation on the windows went very well and installed in a timely manner. Arturo and his guy was very professional, clean, and diligent about the work. Rick, our sales guy, was very professional as well and did not feed us any BS, honest and stayed in contact with us through the whole procedure. They contacted us every week for updates on the production of our windows and the status of our purchase. we cannot say enough about these guys and the company.

Ji
Review №39

Jon was very knowledgeable on the product and service Clarity could provide. He helped tremendously with suggestions to complete the process from concept to finished product (knock out entire wall and replace with glass wall and sliding patio doors.). The installation crew was professional, on time, and as if they werent here with no interference in my day to day operations (it was a back office). Would definitely use Clarity again for any window or door needs.

Bi
Review №40

Best, most professional job from the sale with Kyle including the weekly updates of the window building and shipping process by the office staff, all the way through the install by Steve, Ty and Ivan. My wife an I are on the elderly side so it was appreciated that Steve had the guys take down all our window treatments and put them back as they found them. They also cleaned up before they left. Thanks again Kyle. Bill and Kay.

Ad
Review №41

Clarity Windows was great. We went through multiple company’s for quotes and they were the best experience. They give you a straight honest price without the sales tactic. There was no, I can knock it down to this or I can add this coupon when you aren’t positive if you want to spend that kind of money. I would definitely recommend Clarity Windows. Arturo and Jesus did a great job with the install. This is a top notch company. Thanks for the great experience.

Ma
Review №42

Arturo installed 10 windows today at my house. He went above and beyond in communicating each step in the process. He made sure the areas both inside and out were clean before he left.

Sh
Review №43

They were a pleasure to work with and I highly recommend them! My initial consultation with Rick was pleasurable, educational, and didn’t have any “buy now” sales pressure.

Da
Review №44

My husband and I have been so pleased with the beautiful Anlin windows we purchased from Clarity Windows in Southlake. After researching windows for quite some time, we made a wise decision to go with Clarity. Owners Chris and Melissa were extremely helpful, answering our questions and providing excellent design guidance. Steve and his installation team were punctual, cheerful, and exceptionally competent. Our new windows are lovely and energy-efficient!

Bu
Review №45

The windows by Clarity are excellent. The install was done by the crew led by Arturo. Each worker was thorough and performed professionally. The install crew left our home with everything neat and clean.I would recommend Clarity to others.

Pl
Review №46

I reached out to Clarity on a Monday and set a meeting for Thursday. Kyle was on time, professional, informative about the product, the process and the company.He did something that gave me great comfort: he told me what he was going to do, and then he did exactly what he said.The bid for my work was presented in writing before he left. I had a few questions the next day and over the weekend, I decided to go with Clarity.The installers came out and measured again for accuracy and my windows were ordered. Six weeks later, my windows arrived.I scheduled my installation and Arturo, Jesus and Justino arrived on time and got straight to work. They were professional and knowledgeable and were very respectful of our home. They cleaned as they installed each unit and took pride in their work. These were excellent craftsmen.I would recommend Clarity Windows to anybody who is looking.Great Product, Great Process, Great Experience and Great People

Da
Review №47

I am now 66 years old and there are a few things I normally will not do. One is to allow a company to work on an issue with my house when I am able to do it myself and the second is writing reviews on the internet. Well after doing business with Clarity Windows, I decided to do both for the first time in my life! This company is the epitome of the old time company who is more concerned about the customers needs than its own!! This company is one of the finest companies I have come across in many many years. After replacing our windows, we decided to replace our entry door and again we were overwhelmed with the professionalism of the company and everyone who teamed up to do the work on our house. There have been a couple of minor issues (to be expected) and Kevin in their service department dealt with them quickly and efficiently!The bottom line is that I would highly recommend Clarity Windows to anyone needing their services. I just wish they had more products we needed!!!

Ba
Review №48

Really wonderful experience with Clarity Windows, top-notch products and service! They just replaced 18 of our windows and one sliding door. Starting from the design consultant, Adam, who was knowledgeable and had a very straightforward approach, not pushy, just very matter of fact (which I personally like). The office staff, Bethany and Anissa, kept us up up to date with the progress of our order and was super flexible with scheduling the job. This was important since we had another contractor doing a demo, to be able to install the sliding door. Finally, Arturo and his crew did an outstanding job with the installation! They were professional, efficient, did all the finishings very well, and cleaned up all the debris. Overall a super positive experience, and now we are enjoying our beautiful new windows and lots of energy savings! :)

Ci
Review №49

Clarity Windows did such a fantastic job replacing the windows on our first home in 2014, that when we moved into our second home in early 2020, we knew immediately we would use them again. Chris and Melissa are fantastic to work with. His office kept us updated every week on the status of our order, and quickly scheduled installation once the windows were out of production and ready to go. The installers were meticulous, courteous, and prompt. They installed some of the new windows right by our pool and did a great job of keeping all debris out of the pool. And of course, most importantly, the windows are beautiful and look fantastic (see pictures). After the installation, we had their service team (Kevin) came back out to seal some areas around the windows that shrank after the sealant dried. He was awesome! 1000% recommend.

Mi
Review №50

Very impressed with Michael, sales rep, who was extremely knowledgeable, Anissa was always pleasant and helpful on the phone, Kevin, Ryan, & Cory were very informative and did an excellent job preparing & installing the garage floor coating. Everyone was hard working and really listened to my concerns, has amazing work ethics & values, gave outstanding attention to detail, and showed much respect for my property. Best contractor Ive ever had work on my home. The garage floor looks fabulous and we are enjoying it very much. Thanks Clarity and keep doing great things!

pa
Review №51

Clarity Windows installed beautiful quality windows and a new back door for my home. They new side panel windows and large window above my front door allows the natural light in and has really made the entrance look fabulous! Everyone was professional and courteous from Jon Craig, Design Consultant, to the installation crew Arturo Chao, Carlos, James and Triny. The installation crew was careful and took extra care during the installation process. The staff kept me informed throughout the whole process from ordering to installation and I really appreciated the communication. They also coated my patio floor and I love it. Thank you Clarity Windows!

Ch
Review №52

Jon Craig came out to our home and helped us pick out new windows and walked us through the process. He is very professional and knowledgeable. Clarity followed up with us each week and gave us updates which were greatly appreciated. The installation was quick and they did beautiful work. I couldnt be happier with the outcome, and the service was impeccable. I highly recommend them for your window needs.

Br
Review №53

I got quotes from 5 different window companies in the area. Some insisted that I buy before they leave my house while others didn’t seem to know the windows they were selling. Adam Fried from Clarity wasn’t like that. He let me take my time and learn about the windows. He understood that for a purchase this large, I wanted to really understand what I was buying so there would never be regrets. Adam also stayed as the face of Clarity throughout the process, continuing to check in during and after the installation. While I haven’t had cause to use their warranty, I’m quite confident that they will stand behind the product they installed at my house.I knew I needed windows but didn’t understand the differences between all the companies. I didn’t need gimmicks with a heat lamp. I didn’t need sales people to brag about their numbers for the year. If you are like me, I strongly encourage you to call Clarity and ask for Adam Fried. He treated me with respect and I bet he would do the same for anyone else.

Ki
Review №54

After years of finally being able to replace my 42 year old windows, I am very happy that my general contractor referred me to Clarity Windows. The windows are beautiful and really gave my home a much needed face lift. From Jon the salesman, Annisa and Melissa in the office, to the installers, the customer service was fantastic! Every week I would get a call with updates and that was very helpful due to the fact that I had to have bars removed before the install. Steve and his helper did a phenomenal job. They were very professional, detailed with the work, and left the areas clean. I would hands down recommend this company if you want great quality mixed with great customer service.Kim S.

Br
Review №55

I would highly recommend Clarity Windows and Doors. Clarity is a family owned business and it shows. They are competitive, fair, honest, and very easy to communicate with. I felt very informed about their product after meeting with them and there was absolutely no pressure to buy. We received 3 quotes for our windows and clarity seemed to have the best product while also being the most affordable. One of the things we liked most about their business compared to the others is that they use their own Install crew. The other companies sometimes subcontract the install. It was important to us that the person installing was someone we could trust. Chris worked with us closely to ensure we got exactly what we wanted. My expectations are high and they exceeded them. The install was perfect and on time. The install crew was helpful, polite, and professional. The caulking around the windows looks perfect. We are 100% happy with Clarity. Great people with good values and a great product! Plus they have a lifetime warranty!

Br
Review №56

My wife and I worked with Jon Craig. Jon was very attentive, had a ton of knowledge, and is great at what he does for the initial sales stage. After inking the deal I received weekly calls updating us on where the windows and door are in the making of them process.The installation process was great with Jesse and his crew. They were fast and thorough. The windows are Anlin and the door is Provia. For warranty and quality, these are some of the best on the market without bankrupting you. The special financing is an option should you choose to use it. If you’re trying to decide on who to use, you’re not going to find anyone better than Clarity Windows and all their staff!

Da
Review №57

We are using Clarity to replace all the windows in our house and just finished the first phase at the end of December. Originally planned to get at least three quotes but after Kyle came out to consult on our project and we drew our own comparisons to the Pella consult, we decided we didn’t need a third quote and went with Clarity. The windows (Anlin Del Mar) are fantastic and they look great. Can already feel (and hear) the difference. Communication from start to finish of phase one was brilliant all round, and Jesse’s install crew did a great job (city inspector was impressed with the quality of the windows and the install job too). Very pleasant and easy to do business with. Would recommend to anyone.

Br
Review №58

Very pleased working with Jon and the team at Clarity. He gave us many options to choose from, and helped us decide what was best with our remodel. Windows look great, and have made a big difference in terms of efficiency and outside noise suppression.

Ca
Review №59

Jon Craig was phenomenal in helping us choose our new windows. We are very pleased with the windows and the service we received. Clarity called us every week when our windows were in production, just to keep us informed of the progress. The Del Mar windows are beautiful and the service was impeccable from start to finish.

De
Review №60

Clarity Windows provided the best Customer service and product installation that you could ask for. They installed windows for us 6 years ago for a renovation and just recently our replacement windows. The window product is very good quality and the installation was seamless. They kept us informed on production and very promptly got our install scheduled and completed. Best work by a contractor that we have experienced.

Du
Review №61

Working from home made me realize these 25 year old windows were not helping with my efforts of keeping this house cool and I realized how ugly they were too. I have written Clarity Windows business insurance for years and they have been nothing but professional and kind. They have a great reputation so they were my first and only call. It started with Jon coming by and helping me chose my BEAUTIFUL windows and giving me the details of the energy ratings and double lifetime warranty. It takes several weeks to get the windows in, so they call every week to give an update of where they were in production and advised when they were ready to get us on the schedule for installation. The installers are so polite and leave the areas looking better than they found them. Arturo, Jesus and Justino replaced every window in my home in 2 days and made this final phase of my window purchase the best it could be. EVERYONE at Clarity Windows takes pride in the company and work together reflecting the efforts Chris and Melissa put forth every day to make this company successful and add happy customers to their list every day. Thank yall so much. I could not be happier.

Mi
Review №62

I had used Clarity a few years ago and was very happy with them so I had them back for another 9 windows. Their crew (Arturo, Jesus and Junior) showed up on time and masked. We walked through the house to verify what was going where and any access issues, and they went to work.This was an 8 hour job and it didnt help that four of our biggest windows (4 by 8) were originally installed with the frames backward so that removing the glass required first lifting it into the house before they could be moved outside. Because of that they had to take down our blinds which were attached 8 feet up, and which we couldnt reach on our ladders. But they did it, as well as reinstalled them, which Im sure is not what they expected. But they just did it.The took as much care as possible during the demolition to keep dirt from getting in and they cleaned up afterward leaving minimal cleaning required by us.We would highly recommend Clarity, as well as their crew. We also know from our last project that they honor their warranty with no questions.

Su
Review №63

We got replacement windows from Clarity. They were very easy to work with, very responsive and we love our new windows. Crew was fast and professional. Overall it was an easy experience.

ji
Review №64

We had an excellent experience with Clarity. From the very beginning, communication was clear and all expectations were met or exceeded. Everyone we dealt with was kind, knowledgeable and efficient. We would recommend Clarity to anyone!!

Er
Review №65

Jon Craig helped me get new windows for the house. The whole process was smooth and easy and the windows are beautiful.

Ma
Review №66

We found Clarity Windows while doing window research once we found out that we could no longer buy Milgard windows in Texas. We had researched Milgard windows a few years before and when we were ready to buy of course we had to start looking all over again. Our research led us to Anlin Windows. The manufacturer actually recommended us to their closest top Gold Star dealer which was Clarity Windows and ensured us that they would be able to handle any questions we had ….and we would be in good hands.Man were they right! When we called Clarity Windows, on the weekend I believe, the owner of the family owned business answered the phone. Chris was very polite and easy to work with. Since my family and I are very Covid conscious, we sent our previous window measurements to Chris and his team for our initial quotes. Clarity Windows was very accommodating to work with during Covid.We actually handled everything remotely! Once we decided to purchase, Chris came out to our house and re-measured our windows in the rain and numbered them for ordering purposes and went back to his office and setup a zoom meeting where we could make any changes and decide on all the options we wanted on our windows within the comfort of our home, with no risk of Covid. We even did our financing the same way!This was amazing and well over the top for customer service. We haven’t seen this type of service anywhere. Once we made our order, Chris and his team at Clarity windows were on the job. They kept us updated with emails and texts each week to tell us how our order was coming along. Then we got a call letting us know that our windows were done. A couple weeks early!The install team came out and did a wonderful job installing the windows. We informed the installation team of our Covid concerns and they wore masks and did a great job on the installation while keeping social distancing. I highly recommend Clarity Windows if you are looking for great windows and service. Can’t say enough.For those of you thinking about getting Lo-E glass installed, I highly recommend it. We purchased the Sun Matrix option which is the Lo-E 452. It’s 4 coats of LO-E and lets 52% light in the house. On the south facing side of the house we had black out screens on all the windows as this is where we watch TV. Even with the black out screens, we had to shut the blinds to keep the glare off the tv.Well…. not anymore! Chris recommended the Sun Matrix window option for us after we explained the issue to him and he informed us that we would no longer need those ugly black out screens with Sun Matrix. Well he was exactly right! With the new windows we actually don’t even close the blinds anymore. There is no glare on the tv and there is tons of light coming into the house. It’s amazing the difference. Just looking out the window is like watching 4k tv now. What a difference.

Pa
Review №67

Extemely pleased with my new windows! Salesman Jon was very thorough and professional, listened to what we wanted. And, Jesse and his team installed everything with careful skill and it was completed in an appropriate amount of time. Wonderful people. Such a quality company and employees who clearly value excellence.

Ja
Review №68

They put windows in my home and did a great job. Great quality windows and excellent service. I called them back later to upgrade other windows and they turned out great also. Highly recommend. Good family business!

Ti
Review №69

We are so happy that we went with Clarity to replace our windows. From the salesman to the installers to the office help, everyone was fantastic to work with.The installers did an excellent job. The house looks beautiful! I would highly recommend Clarity if youre considering replacement windows for your house.

St
Review №70

Absolutely incredible company to work with. Great service, quality and pricing. From the owner, to the front office, to the installation crew, everyone was great and easy to work with. Communication and professionalism really stands out. Arturo and Jesus did the installation and could not be happier. They were very knowledgeable, thorough and respectful. We have done our window replacement in stages and have the same professional result every time. Highly recommend!

Su
Review №71

A year ago we contacted a very well known window company. The price quoted was enough to purchase a nice house. Someone in our neighborhood was having windows installed so I spoke to the installer. He told me Clarity was a great company so I called for a quote. We were blown away at the difference in prices! Jon Craig came out and took our order. He explained in great detail all the attributes of the windows.Naturally, it took about 4 weeks to have our windows made. Every week Bethany called to give us a progress report. Anissa (sp?) called to set up an appointment for installation. For installation we had Arturo Chao and Jesus. They showed up at the appointed time and went to work. They were very polite, did a great job. They even vacuumed and cleaned up when they were done. It was a great pleasure to deal with this company.

Sc
Review №72

Last week Clarity installed new windows on the old house. They did a great job. Most importantly they did what they said when they said they would do it. The windows look great and I feel a difference in temps when I touch the interior side of the windows.

ga
Review №73

I have a place near Lake Texoma. The company owner, Chris, met with me, in my home, and took care of everything during one visit. From the time I purchased the windows and doors until they were professionally installed I was contacted weekly in order to be provided with up to date information. Once a date was set for the install, Arturo and his guys showed up on time and ready to work. His entire staff (Jesus, Jaime, and Justino) were polite and professional. I left and came back 2 days later only to be wowed by what I saw. The windows and doors were beyond anything I expected. Arturo and crew had everything cleaned up, windows were cleaned, and with the exception of all the furniture that I needed to move back, the house was ready! Everything was cleaned and all trash was taken with them. Simply my humble opinion is that replacement doors and windows are one of those major purchases that you get what you pay for. If you want cheaper products they are easily found. Clarity is not the company for you. If you want a quality product that you can be proud of and will enhance your home value and quality of living, GO CLARITY. With windows its never going to just be the product. It greatly depends on the installation! Thanks Chris and your entire staff! Job well done.

wh
Review №74

Clarity recently installed 11 new windows of all shapes and sizes in our house, replacing 22-year old builder-grade junk. The before/after difference is almost not to be believed. We now have beautiful, efficient windows that actually work as they are designed to.Clarity was really easy to work with from start to finish. Bill (sales) laid out all of our options and described the process that would follow...and that is what actually happened. Anissa in operations/support kept us fully informed as the process moved along. Arturo (the Clarity lead on our job) and his two assistants were professional and obviously knew what they were doing. Arturo told us he has been doing this every day for fourteen years and it shows in his work...could not be happier with how the installation went (completely finished by 5:00pm after a 9:00am start).To anyone considering window replacement, satisfy yourself and get all the bids you want. Clarity will not be the least expensive nor will they be the most expensive. But with Clarity, you will get what you bought and, at the completion of the job, you will know you got real value for the money you spent. We recommend Clarity without reservation. Thanks, Clarity!

El
Review №75

We’d just bought a fixer-upper in a very reputable neighborhood, and it was in need of a serious remodel-nearly every room in the house. We weren’t sure whether or not we should get new windows even though we knew the house needed them badly. Quality windows come at a cost, and we could’ve easily used that money in other places. We bit the bullet, and I called Clarity. Jon and the sales team were very informative, professional, and always punctual. They laid the whole process out for us, and their team in the office gave us weekly updates on the production of our Anlin windows. Once the windows arrived (approx 6 weeks), Lalo and Carlos’ install team showed up at the house and installed 16 windows and a set of French doors in one day. The finished product is mind-blowing! Blocks out almost all the neighborhood noise, and I’m looking forward to seeing how our energy bill is reduced through the summer months. The exterior looks completely updated. We couldn’t be happier that we took the leap and bought new windows from Clarity! We’d highly recommend all our friends and family use them in the future!

ch
Review №76

Everyone was very professional from start to finish. The Installers were very professional, cleaned up after themselves, and knowledgeable of their job. Patient, and answered all questions throughout the process. Also, the windows themselves are fantastic!

B&
Review №77

This company is excellent and the windows are excellent. The office staff is great at follow-up and keeping the customer informed. The installers are punctual, polite, very hard-working and have an efficient process down. They are respectful of the customer and customers home. The sales person, Michael, is great. Easy to talk to, not pushy, and also follows up and is accessible. Explains everything in detail and made the process easy. Love and recommend Clarity Windows!The CannonsPlano, TX

St
Review №78

Clarity Windows is great company. I replaced all the windows and two patio doors at my house. My design consultant, Jon Craig, took the time to understand what I wanted, provided advice about the products that would best meet my needs and documented the details for special features of the windows and doors. Annisa provided weekly order status updates and scheduling of the windows and doors installation. She was well informed at every step along the way. My installation team of Arturo, Carlos and Jesus installed 20 windows and two doors in two days. They were professional, very hard-working, friendly and efficient. The installation team took care to not damage anything and cleaned up the debris in the work areas. The windows and doors are top quality products and look fabulous. The whole Clarity team made the process a pleasant, hassle-free experience. I highly recommend Clarity Windows and Doors!

Ch
Review №79

Adam the salesperson guided me through replacement window selection for my entire home. The choice of window style looks great and was transformational for my older home. The estimated time from order to installation was exactly as promised. Arturo was the installer, the end result exceeded my expectations. Install completed in less than 2 days time!Thank you Adam, Arturo, Clarity!

Mi
Review №80

I chose Clarity Home Improvements to replace the 30 windows in my home due to many factors:First of all, their sales representative was very responsive to all my questions. He offered several possibilities to accommodate my needs. He provided very clear explanations as to the benefits of the Clarity product offerings. He did not pressure me into making a decision.Secondly, after comparing the Clarity product against other products I found this was the best alternative to do the following: improve the overall energy efficiency of my home; make the environment of my home more comfortable in both winter and summer; improve the overall value of my home and finally, improve its appearance.I was extremely pleased with the final outcome of my investment. The staff of the Clarity team kept me informed as to the timeline of the project. They accommodated my schedule. The installation crew, Arturo and Jesus, were incredible. They worked very hard to ensure that my windows were installed properly. I was amazed at how quickly all 30 windows were replaced. They ensured that the impact on the inside of my home and the outside landscape in terms of dust and / or debris was minimal.In short, I was very pleased with the customer service, finished product and price of my new windows.

Mo
Review №81

Just had 10 windows replaced in our home and could not be more satisfied with Clarity. We had a window seat with water damage that Clarity repaired and when done, the seat was better than new. They were timely, efficient and the work was superior quality.

Ja
Review №82

Jon was amazing! We are installing our windows in sections and they have been very professional. The windows are beautiful not to mention one of the best warranties on the market. Since we plan on enjoying our home for many years this meant a great deal to us. I highly recommend Clarity!

Fr
Review №83

Clarity Windows provides amazing customer service and beautiful windows! Our house looks beautiful on the outside and it’s much cooler on the inside which is good for our hot Texas summers. We were impressed with everyone that worked at Clarity Windows.

Mo
Review №84

I just want to say how much I was impressed with the quality of the product, workmanship, and attention to detail that was given to the job at hand. I ordered 7 windows and two doors. I chose this company because it’s family owned and operated with no sub contractors. From my first encounter with the rep to my last encounter with the crew, everyone has let me know what to expect and been on time! Everyone has been friendly and accommodating to my schedule as well. The crew, Arturo, Jesus and Jose, came out on the first 100 degree day of the year and worked diligently to do the install. I was very impressed! They worked very hard! Everything turned out beautifully! Minimal mess was left behind, the clean up was great! I have already recommended Clarity to others in my area who need new windows! I’m very satisfied with my new windows and doors and my place is a lot cooler for it too!

Ji
Review №85

Jon Graig with Clarity Windows came to my home and spent time to go over all the window options. He did an excellent presentation, answed all my questions. We came to an agreement for new windows. I could not be more pleased with Jon and his help.Jim BowmanUp date to review. The new windows have been installed. The crew installing did a super job above and beyond in all details. I could not believe how the windows changed the look of the front of my house. Looking out the windows from the inside the view looks much more bright. I noticed how much more quite it was in the house because of the windows. I like it that looking inside from the yard the windows have a tint, like on my car. They are GREAT. Clarity is the key to the whole process. The ladies in the office called me once a week for updates. When the windows arrived from the factory the install was scheduled quickly. Clarity is an excellent company, responsive people, great product and outstanding customer service. Thank you Clarity!Jim Bowman

An
Review №86

We replaced all the windows and outer doors on our house. Very pleased with the service and quality. The salesman, Michael was knowledgeable, had great suggestions in the decision-making process, and came back to check on the installation. The installation crew, Arturo, Carlo, and Jesus were punctual, professional, friendly, and very hard-working. If you are considering replacement windows or doors I would definitely recommend Clarity.

Ma
Review №87

We had 22 Anlin windows installed by Clarity (they replaced our original windows which were over 20 years old.) From the original appointment with the salesman, Bill Merlyn, through the installation work done by Steve & Josh, we could not have been more pleased that we chose to go with Clarity.The Clarity Office Team kept us informed via email and phone where we were throughout the manufacturing process (made in USA). Once the installation started the guys showed up when they said they would, kept us informed on how the work was progressing, cleaned up all the debris created during the replacement, and made sure the windows were thoroughly clean when the job was all done.The cost of the windows and the lifetime warranty offered with the windows and the ability to transfer on to next owner when we sell the house sealed the deal. We have already noticed a significant reduction in outside noise and our air conditioner is not running as much as before.If you want great windows, go with Clarity.

Je
Review №88

My husband and I considered Clarity windows in 2014. We had a representative come to our home and he quoted a very fair price, we had interviewed 3 other companies to compare but, the professionalism shown by Clarity won us over. However, our finances kept us from having them done then. But because we knew we liked Clarity and their professionalism in presenting the information without a heavy sales pitch or unending offers, this summer we reconsidered our financial situation and made an appointment to see what they would cost now. We were not disappointed in the sales representative Kyle Stephens, he was respectful of the issues surrounding COVID-19 when he came into our home and he was very personable. Kyles presentation was wonderful, he was knowledgeable about everything he presented and If we had a question he wasnt positive about the answer, he double checked with the company. You would never have known he was new and we were his first customer!We purchased 1 special fit window, a bathroom window and 2 normal bedroom sized windows. All of these windows are on the west side of our home, and we knew we had to replace them. But the good thing about Clarity is that up to one 1 year from the date of purchase we are able to use the same price quote to purchase more windows if we find we are able to do it! And we are considering it!Clarity is very careful to protect the customer and their staff. Since our home was built around 1960, Kyle tested for lead before the installation. He explained the procedures that would have to be done if it was found. Thankfully it did not test positive for lead.The windows are made in California, Kyle Stephens showed us an interesting video of how they are made at our appointment. However, due to the COVID-19 it took a little longer than usual to make them, ship them, inspect them and then install them. They were installed on July 30,2020.All along the way we found supportive emails from either Kyle, or his wife, Anissa (also employed by Clarity), Melissa Pollard, and Ryan Pollard.We LOVE our windows and our experience was fantastic. All four were installed in a single day, and what a difference they have made for our home, both in appearance and in functionality! We recommend them, and plan to finish the rest of our windows as soon as possible!

Li
Review №89

After living in our house over 12 years. We decided to replace all 7 of our wooden & metal exterior doors. Chris and his team came out and delivered a superior product! I can’t recommend them enough! The doors and locks are superior quality, and professionalism from Chris, Corey and team made this a very pleasant experience! Thank You once again Charity Windows and Doors for a outstanding job!

Ka
Review №90

Love my new windows! Great experience working with Michael in sales. James and Kevin worked well together to complete the installation. I also appreciated the ladies in the office giving the weekly progress report.This is my second Clarity purchase, my first was a front exterior door. I had a great experience back then and it is nice that the second time around was as good as the first!

Jo
Review №91

This was the first time we contracted with Clarity Home Improvements and we cant say enough about the positive experience and friendly attitude!! From the initial meeting, to the day the window framing was measured through the making of our windows, we received weekly status updates. Clarity Home was great in working with our schedules to find the best Install day. Our installers, Arturo and Jesus, arrived on time, courteous, very knowledgeable about their job and willing to answer any questions, and showed respect for our home. Their positive attitude was even seen as they put up with our three friendly dogs that tried to assist them in their work.And the windows....WOW!! Our home got a face lift - awesome product that adds to the value of our home. The windows are extremely well-made and gives us peace of mind that the quality will last for many years to come.The owner, Chris Pollard, from beginning to end, remained in constant contact to check with us as to how things were going and to ensure we were satisfied every step of the way - very hands on. Chris demeanor was one that put our mind at ease which made for a stress-free process. He made us feel like a friend and not a client!We would like to give a great big THANK YOU to Chris and all involved in the process. Their professionalism and positive attitude is a direct reflection of his outstanding leadership in the Company! We would highly recommend Clarity Home Improvements to everyone!

Ka
Review №92

We love our new windows! I don’t mind saying it is hard spending the money to replace every window in our home (24 total) but we felt like we got a good price and quality after getting multiple bids. Jon Craig, the salesperson, was informative, not pushy and approachable. Arturo and his crew (Jesus and Javier) did an excellent install. He was timely, courteous, and focused on doing a good job (even with my husband in his hip pocket the whole time)!

Ma
Review №93

Clarity did an excellent job with our new front door installation. The service was great as was the quality. The team was very insightful and their expertise made the choosing options incredibly simple. We would recommend Clarity Windows and Doors for their services, and wouldnt hesitate to work with them again for future upgrades.

Ma
Review №94

I highly recommend Clarity Windows and Doors! Anissa was very helpful, friendly and diligent in setting up our service and following up on everything. The installers, Ryan and Kevin, did a phenomenal job! They were so careful, fast, neat and considerate. Also, they cleaned everything up and put all the furniture back in place.

Ra
Review №95

Just had new windows put in by Clarity and would recommend this group 100%. From the sales person Jon to the installers Jessie, Dennis and Sebastian and the entire team at Clarity thank you for an awesome job and keeping me updated on where we were in the process.

Ki
Review №96

Staff is amazing. Had the warranty to fix a problem I had with a window and they came right out. No charge. Quick and easy fix! Definitely recommend this company!!

Ku
Review №97

Clarity was the 4th company we talked to regarding new windows for our home. By the time I got to Clarity, I knew exactly what I did and didnt want and Jon listened and then delivered and at a much better value than the other companies. They were up front, on time, professional and all around nice folks. They kept us informed of the timeline during the entire production process and when the windows were ready, they wasted no time getting over here and getting them in. The 3 man installation crew of Arturo, Jesus and Carlos were truly experts at their craft. The original 1984 windows and panes are gone and the new, low profile windows are just incredible. Really, now that theyre in, theyre even more impressive than I thought theyd be. Dont settle for big, bulky vinyl windows and ridiculous prices; Give Clarity a call. You wont be disappointed.

Do
Review №98

Chris and his team do an excellent job. Great product, very timely, and great value! They can handle any and all of your door and window needs, absolutely!

Gw
Review №99

Jon did a great job of helping us match the new door casing with existing trim. Arturo and Jesus did a fabulous install job. Very thorough. I would recommend Clarity.

Su
Review №100

On April 12, 2019 Clarity arrived at 10:45 AM with crew chief and two installers, Arturo and Jesus. All three assured me they would finish installing the 7 windows that day since a huge rain storm was predicted for the next day. After the crew chief left, Arturo and Jesus worked tirelessly until 8:30 PM to finish. They replaced the rotting sill plates and brick mold as well as replacing the old windows with the new ones. They provided padding for the hardwood floors, padding over corners of furniture and bathroom fixtures. They were very respectful of the 80 yrs. old indoor wood molding at the windows and did NOT split or mar it.Most folks are unaware that lumber sizes have changed in 80 yrs!They caulked all the exterior and interior of each window installation. They removed all the old sashes, old screens, and other debris from the yard and hauled it away as they left. I have already recommended Clarity to another neighbor and another friend living in a newer area.Thank you Clarity!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:2865 Market Loop, Southlake, TX 76092, United States
  • Site:http://claritywindows.com/
  • Phone:+1 817-410-7272
Categories
  • Window installation service
  • Door supplier
  • Window supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • On-site services:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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